Trusted Agent profile · Thame
★★★★★
200 reviews across 2 platforms
2 Cornmarket, Thame, OX9 3DR, OX9 3DR
Chancellors's office in Thame, at 2 Cornmarket, is rated 4.6 out of 5 across 200 reviews on two platforms, including 46 Google reviews rated 5.0.
Every review we hold for the Thame office, from every platform, shown as written. First names only.
1/5
TrustpilotAVOID - Signed Contract, Paid Everything, Then Cancelled Two Weeks Before Move-In
Avoid this agency if you value honesty and professionalism.
We sincerely regret that your experience was so stressful and disappointing. We are reviewing your feedback to understand what went wrong and improve our processes.
5/5
TrustpilotGreat knowledge and communication…
Great knowledge and communication throughout
We appreciate your kind words. We are glad we could help.
5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
GoogleFrom the moment Grace came to talk to us regarding our house sale, she was very professional and extremely helpful. As the sale progressed we had a few problems, which she took in her stride and was able to keep our confidence during these trying times. We are now in our new home and very happy with the outcome. Thank you for your help and support Grace.
Thank you John for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleHaving received a speedy, friendly and accurate response to my request for a probate valuation I instructed Chancellors to sell my mother's home of 45 years in Long Crendon early 2023. Chancellors staff presented the ordinary semi detached property at its best for the marketing material and managed to generate some interest and many viewings. Although not the fault of Chancellors we had a couple of near misses on the sale but Chancellors continued to keep up the interest eventually selling the house to a super young family (something that we were keen to see happen). During the process first Dan, then Hugo stayed positive and consulted regularly on strategy and imparted their experience in identifying genuine offers over speculative ones. While there are online portal style offerings for the seller to see status updates I was always pleased hear the important stuff relayed over the phone. In the end Hugo saw us over the line - he's a very personable chap, has the details in his head on the properties under his charge making you feel like he's working on your sale only and doesn't deal in any unsubstantiated hopeful or baseless flannel. He gave honest summations of the situations at all times which is I imagine what most sellers want. I would recommend Chancellors and Hugo in particular should you wish to sell a property in the Thame area.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotVery impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
5/5
GoogleDad was super helpful and friendly - he answered all our questions, showed us round the property multiple times and emailed/called whenever there was an update for us. Thanks Dan!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
2/5
TrustpilotWe have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
5/5
GoogleHugo stood out to us as someone who knew the property we were viewing very well, being able to answer all our questions. He gave the right amount of space but was also available when needed. He also gave us a lot of his time when considering our property. We felt that we could trust the effort and resources they had to be able to sell a property to others. We really appreciated the time Chancellors and Hugo gave
Thank you for leaving us this great review Amanda, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotJordan you are a star
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
5/5
TrustpilotJamie Woodman
Good customer service
We're so pleased to hear that our team had good customer service! We appreciate your positive feedback!
5/5
GoogleExcellent service far beyond our expectations would highly recommend Chancellors estate agent Hugo and Daniel went beyond what we were expecting Marilyn and Mark Trowse
Thank you Mark for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
TrustpilotThe agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
5/5
GoogleChancellors Estate Agents - What lovely people! My recent purchase of a lovely 3 bed detached in the local area couldn't have gone any better. I was particularly thrilled with George who's help along the way via telephone gave me all the information I needed. This was especially clear during the slightly more rocky moments of any house purchase. As I'm sure everyone in Oxfordshire is familiar with! I wouldn't hesitate to recommend this estate agent to a friend or colleague needing help in Thame.
5/5
TrustpilotExcellent service
I am very pleased with Chelsey as a landlord. They are highly responsive, friendly and professional. Always responds to my emails swiftly and clearly. I would recommend Chancellors to anyone.
We are very pleased to hear that you are happy with our services. It's great to know that you find our team responsive, friendly, and professional. We appreciate your recommendation!
2/5
TrustpilotHouse move …
Getting the house on the market and getting a buyer was ok but James in after sales did not make it easy, the whole process went downhill very quickly
4/5
TrustpilotGood presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
5/5
GoogleAmazing service, the team are always easy to reach and Dan has been a pleasure to work with. Highly recommend and will definitely use them again.
Thank you for leaving us this great review Conor, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotGreat service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
5/5
TrustpilotWorking with Katie has made our renting…
Working with Katie has made our renting experience far easier
5/5
TrustpilotI had a great experience with Hannah…
I had a great experience with Hannah Rae, she was very professional and patient
5/5
TrustpilotEasy contract renewal
Amy dealt with our contact renewal in a timely and efficient manner. All communication was clear and customer service was good.
We appreciate you taking the time to share your feedback. We're happy to hear that the contact renewal process was handled in a timely and efficient manner, and that our communication and service met your expectations.
5/5
TrustpilotShe is awesome and helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Thame office has 200 reviews across two platforms: 46 on Google, 154 on Trustpilot (across the whole business).
Chancellors Thame Sales is rated 4.6 out of 5 across all 200 reviews, and 5.0 out of 5 on Google from 46 reviews.
Chancellors Thame Sales, 2 Cornmarket, Thame, OX9 3DR, OX9 3DR.
