5/5
Great experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
Trusted Agent profile · Tewkesbury
★★★★★
2,211 reviews across 2 platforms
128 High Street, Tewkesbury, GL20 5JU, GL20 5JU
Andrews's office in Tewkesbury, at 128 High Street, is rated 4.9 out of 5 across 2,211 reviews on two platforms, including 131 Google reviews rated 4.7.
Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
5/5
Great experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
5/5
Our agent
Our agent, Holly, was extremely helpful throughout the process of buying our first home. She helped made the process feel less stressful and was always accommodating to our needs/ requests such as re-visiting the property on multiple occasions throughout the process and contacting the solicitors to chase up the progress without being asked too. Would always recommend Holly and Andrews.
Thank you, Dan. We're thrilled to hear Holly made your first home-buying experience a pretty smooth one. Your recommendation means a lot to us. Enjoy your new home!
5/5
Furniture deliveries when you live…
Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.
Hi Lesley, thank you for the review. Great to see our staff members going above and beyond to help our customers out when they need us.Fantastic review, thank you Rhys.
5/5
Letting through Andrews
I've been letting my rental property through Andrews for many years, and have always had efficient and prompt service from whoever I have been dealing with regarding both finding tenants and the management of my flat. Monika Lami is my current contact and she is just as efficient and helpful as her predecessors - I am very pleased.
Thank you ! We're thrilled to hear about your positive experience with our team, especially Monika. Your satisfaction with our service over the years means a lot to us.
5/5
First time buyers
Upon getting an offer accepted for our first home, we can recommend Andrews and more specifically, Elliot, the estate agent that we have dealt with directly. He has been super helpful, always approachable and quick to return our questions and queries. As first time buyers the whole process was very new to us but Elliot made things as simple and straightforward as possible and we have felt confident throughout the process.
Hi Lee, thank you for the five star review. Fantastic to see that Elliot and the team were able to deal with all your needs and help you through the process. We know that it can be difficult to navigate a house move, especially as a first time buyer, so it's brilliant to see that the Andrews team were on hand to help you each step of the way. Thanks, Rhys
5/5
We dealt with lovely Hayley…
We dealt with Hayley Tennet when we needed some help. She was amazing. Really intuitive, helpful and knowledgeable. She recognised what was important to us and really reassured us over any concerns we had. She made everything clear when we didn’t understand things. We left the meeting feeling positive and that we were in very good hands. Highly recommend Hayley at Andrews.
Thank you for your kind words about Hayley! We're thrilled she provided such excellent service and reassurance. Your recommendation means a lot to us.
5/5
Caring and helpful team
I would like to take a moment to thank Tracy and her team at the agency. My partner and I were facing difficulties in locating an available flat, but thanks to their diligent efforts, we were presented with several viable options. The support throughout the process has been invaluable, and I am truly grateful for everything they have done.Thank you 🙏
Thank you, Valentina! We're thrilled Tracey and the team could assist you and your partner in finding the perfect flat. Your kind words mean a lot to us!
5/5
Amazing support from the team
The team were incredibly supportive throughout the transaction; as a first time buyer, I was new to the process and Emma was there to support me and make sure all of my questions were quickly answered and provided me consistent updates. Thank you to Emma, Zak and the rest of the Andrews team for all of the help, would definitely recommend :)
Hi Gabriela, thank you for taking the time to share your experience. Brilliant to see that Emma, Zak and the rest of the team were so accomodating, providing you with all the support you required throughout. Thanks again, Rhys
5/5
Highly recommend Andrew’s for tenants
We are currently working with Tracey at Andrew’s and the process so far has been brilliant! Tracey keeps us updated throughout the process and understands exactly what we are looking for in a property. So often with estate agents it can feel like they don’t care but it’s not the case with Andrew’s at all. Highly recommend Andrew’s for tenants!
Thank you, Paigan! We're thrilled to hear about your positive experience with Tracey. Your recommendation means a lot to us. We look forward to continuing to help you in finding the perfect property!
5/5
I had a great experience with Daniel…
I had a great experience with Daniel and Zi during the process of letting a property. They were both very prompt with responses and made sure to return calls when I left messages….as well as reassuring me when I was getting anxious. The team in Midsomer is very friendly and always ready to help….
Thank you, Busi! We're thrilled to hear about your positive experience with Daniel, Zi, and the Midsomer Norton team. Your kind words mean a lot to us. Best Wishes, Jake
5/5
Rebecca Newbrook has been the best.
Rebecca Newbrook has been very patient as she managed various issues with the property and with diligence and care despite the length of time it has taken to try to resolve these issues.She has kept us informed of the progress during this time which has been so much appreciated.Thanks again, Rebecca.
Thank you for your kind words, MD. We're delighted to hear that Rebecca's diligence and care made a positive impact. Your appreciation means a lot to us. Best wishes , Lisa
5/5
Steve is a fantastic agent
I purchased a flat through Andrews, completing 25/10/2024. Steve was such a massive help throughout the whole process, reassuring me on various aspects I was unfamiliar with as a first time buyer and stepping in to keep the process moving whenever things slowed up. I would greatly recommend buying through the Andrews team!
Thank you, Philip. We're delighted to hear about your positive experience with Steve and our team. Your recommendation means a lot to us. Enjoy your new home!
5/5
Today I took a call from Shamiya
Today I took a call from Shamiya. As a first contact I was extremely impressed with her telephone manor on the whole then as we talk and found some common ground Shamiya was very helpful, empathetic and genuine. I felt listened to and respected during and after our conversation. Thank you, Johanna
Thank you, Johanna! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. Best wishes , Lisa
5/5
Simply the best. Andrews have been representing my…
Andrews have been representing my property for 12 years now. They have been very professional with their service, reliable, the staff are very friendly and in particular Michele, who has been there since I first signed with Andrews to Let out my property. She is welcoming, I highly recommended their services. As Tina Turner would say “simply the best”
Hi George, great to see that Andrews have provided such a brilliant service to you. Especially Michelle, we know that she will really appreciate your feedback and certainly will enjoy the Tina Turner reference! Thanks again, Rhys
5/5
Thank you Raluca
We have been tenants under Andrew’s for 3 years, in that time we had the pleasure of conversing with Patrick & Raluca from the Twells branch. Raluca was always speedy in replying to us and getting our queries solved in good time. It made renting so much easier. I would definitely go back to Andrews again.
Thank you, Emma. It's great to hear about your positive experience with Patrick and Raluca. Your kind words mean a lot to us.
5/5
Thank you Sophia, for your great work
Sophia And all the other team at Andrew’s were absolutely fantastic. They went out of their way to help me and the purchaser to have a smooth house sale. A really great team of people to work with. I would highly recommend Andrews and particularly Sophia.Thank you so much for your help and all your brilliant support. Very best regards, Juliet.
Hi Juliet, thank you for your lovely five star review. Amazing to see Sophia and the team have been a massive help on the sale of your property and made it as smooth as possible for yourself. Thank you for the recommendation too and all the best for the future, Laura.
5/5
Isabelle provided exceptional service…
Isabelle provided exceptional service during my recent property viewing and over the phone. Her professionalism, attentiveness, and dedication to ensuring a positive customer experience were truly commendable. She went above and beyond to address all my inquiries and made the entire process seamless and enjoyable. I highly recommend Isabelle for her outstanding customer service skills and expertise in the real estate industry.
Hi Bashir, thank you for the five star review. Brilliant that Isabelle has provided you with an excellent experience and delivered a great service to you. Thank you for sharing your feedback, it's greatly appreciated. Thanks, Rhys
5/5
5 stars for Ethan in Tewkesbury. Even though I didn't buy through them, Ethan' was helpful throughout my experience with Andrews. There are lots of staff members working from 2 branches which can be confusing at times and on occasion there was very little contact, except for Ethan. Nothing was too much trouble for him, he called me back when he said he would. Always rang to get my feedback. His communication and regular contact made the difference to my short journey with Andrews.
Thank you, Carole, for your wonderful feedback! We're thrilled Ethan made your experience with Andrews Tewkesbury so positive. We'll ensure your comments are shared with him. Your insights are invaluable, and we appreciate your support. If you need anything in the future, feel free to reach out. Best wishes , Lisa
5/5
Excellent service, professional, helpful and responsive
I recently had a property viewing arranged by Rebekah Wright, and I couldn’t be happier with the experience. From start to finish, she was incredibly professional, positive, and helpful. She made the viewing process smooth and welcoming, answered all my questions clearly, and guided me through the application and referencing steps with ease.
Dear Ismail Abuzayid, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah Wright. Your recommendation means a lot to us, and we're delighted she made the process smooth and welcoming. We look forward to assisting you again in the future. Best regards, Andrews Head Office
5/5
My experience with APG is nothing short…
My experience with APG is nothing short of wonderful especially because of the excellent staff. My interaction with them was really helpful. Particularly Sammi who treated me like a long time friend. He was so understanding, empathetic, and supportive. I feel hopeful already that I will find the type of property to rent with APG.
Thank you, Evelyn! We're thrilled to hear about your positive experience with Sammi and our team. Your kind words motivate us to continue providing excellent service. We look forward to helping you find the perfect property!
5/5
The Causeway
Would like to thank all of the team in Winterborn branch for their great work on the sale of our property. The team are a great bunch and really do care and always endeavor to support you as a seller 100%.
Thank you, John-Henri, for your wonderful feedback! We're thrilled to hear about your positive experience with our Winterborn branch. Our team is dedicated to providing exceptional service, and your kind words mean a lot to us. We appreciate your support!
5/5
Great service from Liz
Our property manager Liz T always communicates very well, and her experience really helps us as landlords. Years of consistently good experience, great at finding and managing tenants too.
Dear Gareth , Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Liz T. Her dedication and expertise are truly invaluable. We appreciate your continued trust in us. Best wishes , Lisa
5/5
Kyle Sykes
This is a review for Kyle Sykes. Kyle has been helping us find tenants for our house near Radstock. It has been a slightly slow process because some prospective tenants have pulled out e.g. due to changes in their circumstances. However Kyle has communicated promptly and accurately and taken the necessary action at each point. All in all, we've been very satisfied.
Hi Simon, thank you for the terrific review. We know that Kyle will be really pleased to see your kind feedback, especially to recognise his efforts in keeping you updated even in what was a tricky situation. Thank you for your patience and trust to find you suitable tenants. Thanks again, Rhys
5/5
Holly did a very good job keeping me up…
Holly did a very good job keeping me up to date every step of the way when I put my house up for sale. When the first buyer dropped out Andrews remarketed and sold it again within a week. If Holly was unavailable Lisa got in touch they were an excellent team.
Thanks for your feedback, Hilary. We're thrilled to hear about your positive experience with Holly and Lisa.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews's Tewkesbury office has 2,211 reviews across two platforms: 131 on Google, 2,080 on Trustpilot (across the whole business).
Andrews Tewkesbury is rated 4.9 out of 5 across all 2,211 reviews, and 4.7 out of 5 on Google from 131 reviews.
Andrews Tewkesbury, 128 High Street, Tewkesbury, GL20 5JU, GL20 5JU.