Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPositive experience of Andrews as a landlord
I've been working with Andrews, and specifically Michelle Smethurst for close to 20 years. It's been a fantastic experience! During that time she's partnered in finding long term tenants, helped managed repairs, dealing with the council and the ongoing relationship with tenants. She's my trusted partner!
Robin · 12 August 2024
Agent replied · 23 October 2024
Thank you, Robin! We're thrilled to hear about your positive experience with Michelle over the years. Your trust and satisfaction mean a lot to us.
★★★★★ 5/5
TrustpilotNancy has been extremely helpful in our…
Nancy has been extremely helpful in our viewings. The way she provided all details really helps us as Tenant. I am placing the offer for the property today itself as pleasantly happy on overall experience.Thank you Nancy and Andrews Team for accommodating our requirement of viewing as well. Regards Swati Singh
Swati · 27 April 2023
★★★★★ 1/5
TrustpilotFormer employee have asked for a copy…
Former employee have asked for a copy of my P45 for weeks and nothing happens. They are useless from head office to the branches themselves. I am glad I have recorded their calls and promises! I didn’t even want to give a star but I had no choice. Instead of replying to my message please just get a copy of my p45, but it can’t be that hard surely for such a successful agent like yourselves??
Ja · 12 May 2022
Agent replied · 23 October 2024
Thank you for your feedback. We just completed a systems upgrade that affected our ability to process requests for copy documents whilst we continued to issue originals, however we are now clearing any outstanding requests and this will be resolved for you shortly.
★★★★★ 5/5
TrustpilotLisa and Robbie were great
Ruth · 2 April 2024
Agent replied · 23 October 2024
Hi Ruth, thank you for the five star review. Brilliant to see that Robbie & Lisa from Andrews Southville have been able to provide an excellent service to you. Thank you, Rhys
★★★★★ 5/5
TrustpilotI have rented a property through Andrews in Putney
I have rented a property through Andrews in Putney for at least a decade and have always found their service to be prompt and efficient. I have particularly high regard for Michelle Smethurst who has always helped me with any issues and treated me with respect. I would highly recommend them.
Guy · 9 May 2024
Agent replied · 23 October 2024
Hi Guy, thank you for taking the time to write a lovely five star review. Fantastic to see your have rented with us for at least a decade now and it is fantastic to hear the team have been there to assist you every step of the way.Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotMove On Removals and Storage
From a business-to-business perspective I can't recommend Andrews in Westbury on trim highly enough.Fantastic communication, great personal service, Claire stayed in touch with us throughout the whole moving process and gave us all of the right information at the right time. A true asset to the business, we are now looking forward to working together more in the future.
Rik · 21 November 2023
Agent replied · 23 October 2024
Hi Rik, thank you for taking the time to write a five star review. Great to hear you had fantastic service from our Westbury On Trym branch and received excellent communication from Claire. Fantastic to hear your looking forward to working together in the future! Thank you again and all the best, Laura.
★★★★★ 5/5
GoogleA smooth property purchase with any queries sorted out promptly.
Chris · 4 November 2025
Agent replied · 9 November 2025
Dear Chris Wright,
Thank you for your wonderful review! We're thrilled to hear your property purchase went smoothly and that we could promptly address your queries. Your satisfaction is our priority. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 4/5
TrustpilotOur experience with Andrews has been…very positive
Our experience with Andrews has been very positive. Complicated by Covid, we had a difficult end-of-tenancy when we needed to regain our property for our own use. The staff at Andrews, particularly Mike, were extremely helpful in finding us alternative accommodation at very short notice and have been available and supportive throughout. We would not hesitate to use them again.
James · 3 May 2022
★★★★★ 5/5
TrustpilotGreat Enquiry Experience
My experience regarding an enquiry into letting our a property was improved by Karen in the Wallingfon office. She took her time to listen to my queries and answered in great detail, with a lot of patience. Overall she was lovely to speak to and has helped positively aid my decisions moving forward.
Customer · 26 March 2024
Agent replied · 23 October 2024
Thank you for the five star review. We know Karen will really appreciate seeing your fantastic feedback. Thank you for sharing your experience with us, Rhys.
★★★★★ 5/5
TrustpilotJas was brilliant
Jas was brilliant, did a great job and very welcoming!
JJ · 7 December 2023
Agent replied · 23 October 2024
Thank you for the positive review, great to see you had a five star experience with us!
★★★★★ 5/5
TrustpilotPURCHASE
Have exchanged contracts on a residential purchase. The services from Graeme and Issac has been first class. I can not thank them enough for thier professionalism, efficiency and excellent client care they have provided. They made the purchase seem less daunting than i was expecting and looking forward to dealing with them moving forward on differant transactions. Highly recommended.
Premal · 1 June 2022
★★★★★ 5/5
TrustpilotAs a contractor I have been dealing…
As a contractor I have been dealing with Sarah at Andrews for a number of years now. She is a pleasure to work with when responding to and managing maintenance works orders. She is always professional and quick to reply to any queries and has a great sense of humor with it :)
Victoria · 21 March 2024
Agent replied · 23 October 2024
Hi Victoria, thanks for the review. Fantastic to see you've built such a strong relationship with Sarah over the years and are collectively able to assist our tenants and landlords alike in a prompt manner. Thanks again, Rhys
★★★★★ 5/5
GoogleEmily was so helpful while looking for a suitable property for me, truly above and beyond what i woud expect. Very porffesional, listened to all my needs and would highly reccomend!PositiveProfessionalism
Jenny · 25 October 2021
Agent replied · 24 October 2024
Hi Jenny Hough, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
★★★★★ 5/5
GoogleAndrews Tewkesbury were extremely helpful and proactive. Genuine and attractive offers were received on my property almost immediately, with a sale agreed less than a week after advertising. Thank you.PositiveResponsiveness, Professionalism
Ben · 25 October 2021
Agent replied · 24 October 2024
Hi Ben, thank you so much for your 5* review. We're really pleased to hear that you were happy with the service we provided for your property. Please let us know if you need any further assistance otherwise we wish you all the best with your move.
★★★★★ 4/5
TrustpilotNancy is a friendly and energetic…
Nancy is a friendly and energetic estate agent.
Samiran · 11 January 2024
Agent replied · 23 October 2024
Thank you for your review Samiran. I am glad that you had a good experience with our negotiator Nancy. Would love to know if there is anything more we can do for you as a customer.Kind regardsCarl HowardGroup Chief ExecutiveAndrews & Partners
★★★★★ 5/5
GoogleLaura Bagley will go above and beyond , thank you.
Phil · 26 October 2025
Agent replied · 9 November 2025
Hi Phil, thank you for your fantastic review! We're thrilled to hear that Laura exceeded your expectations. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.
★★★★★ 5/5
TrustpilotI have to say that Michelle…
I have to say that Michelle Smethurstis great . She is the most professional and friendly person and ready for help when ne need about the flat we rented from Andrews. We loved her service. Her responses and suggestions were always very timely and helpful. So grateful.
Shenay · 2 July 2024
Agent replied · 23 October 2024
Hi Shenay. Brilliant to see that Michelle has been so helpful to you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotFantastic company
We have been receiving service from Southfield Andrews for a long time. I think we've been together for 4 years. Whenever we have problems with the flat, Michelle Smethurst takes care of us immediately. We thank you very much for everything. Michelle, you are perfect for Andrews.
Ugur · 2 July 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to leave us a review. It's great to see that Michelle and the team have been able to provide a brilliant service to you. We know she will really appreciate seeing your kind feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotProfessional and helpful
Kamilija and Kish are two great people to have on your side when selling your property. They are professional, empathetic, helpful, knowledgeable and super conscientious, and will give you good advice and support the whole way through. The service they give is personal and attentive. You couldn't ask for better advisers. Thank you!
Ruth · 8 March 2024
Agent replied · 23 October 2024
Hi Ruth, thank you for the review. Amazing to see that Kish & Kamilija have been on hand to help you with each step of your sale, fantastic to see them sharing their wealth of knowledge with you along the way. Thanks again, we know they will really appreciated reading your feedback, Rhys.
★★★★★ 5/5
TrustpilotWe had a wonderful experience viewing a…
We had a wonderful experience viewing a property. Hamza is one of the best agents I have ever come across. He made us feel very comfortable during our viewing and was very professional but at the same time was completely on a level that was absolutely amazing for myself as a buyer.
Helen · 31 January 2023
★★★★★ 5/5
GoogleThanks to Chloe for her professionalism and friendliness on Saturday, she made us feel at ease and answered any questions we had! We would definitely book viewings with you again!PositiveProfessionalism
Kirsty · 25 October 2021
Agent replied · 24 October 2024
Hi Kirsty Finnegan, thanks for sharing your experience with us. We're really pleased to hear that you had a great experience with our colleague Chloe, that she managed to make you feel at east and that she managed to answer any questions you had. Thank you!
★★★★★ 5/5
GoogleAs first time buyers we've been really overwhelmed with looking for a property but Imogen Roberts at Andrews has been an absolute godsend! She's been through the whole journey with us from the beginning and it's easy to see that she genuinely cares about her clients - things wouldn't have been this stress free without her advice and guidance. If you're still looking for a property we 100% recommend giving her a buzz. She's an angel!PositiveResponsiveness, Quality, Professionalism
Kayleigh · 25 October 2021
Agent replied · 24 October 2024
Good afternoon Kayleigh Common, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
★★★★★ 5/5
TrustpilotHouse sale review
Lisa Bird Parsons and the team at Andrews have been brilliant in the sale of our house. They've given us sensible, effective advice and as a result we have been very pleased with the process. We are very pleased to have decided to go with Lisa and her team.
Rachael · 24 April 2023
★★★★★ 5/5
TrustpilotA day worth talking about #andrews property
It was a wonderful experience with the Letting Team as they are really competent and professional. And must acknowledge Shamiya who was incharge of the viewing i went for today. She was well coordinated and also a good communicator. Indeed Andrews made my day.
Sarah · 5 August 2024
Agent replied · 23 October 2024
Thank you, Sarah! We're thrilled to hear about your positive experience with our Letting Team and Shamiya. Your kind words mean a lot to us. We're glad we could make your day!
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