Trusted Agent profile · Tewkesbury

Andrews Tewkesbury reviews

4.9

★★★★★ Excellent

2,246 reviews across 2 platforms

128 High Street, Tewkesbury, GL20 5JU, GL20 5JU

Part of Andrews, see every office.

Andrews's office in Tewkesbury, at 128 High Street, is rated 4.9 out of 5 across 2,246 reviews on two platforms, including 146 Google reviews rated 4.7.

Google logo

4.7 / 5

146

Reviews on Google

This office

Trustpilot logo

2,100

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Positive experience

Andrew's were the agency which managed the sale of the flat I bought (my first home!). Matt Wood in particular was terriffic, he explained everything in detail, was patient and professional with my queries and made the overall experience very positive. Would highly recommend using this agency.

G · 29 April 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review. We are so pleased your trusted us with the sale of your first home, fantastic to see that everything went well and that Matt provided you with a superb service. Thanks again, Rhys

5/5

Google

Immy is fantastic! Very professional and helpful, nothing is too much trouble! She responds speedily to emails and goes above and beyond to help! Thanks Immy!PositiveResponsiveness, Professionalism

Karen · 25 October 2021

Agent replied · 24 October 2024

Good afternoon Karen Laing, Thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.

5/5

Google

Stefan was very helpful and walked me through the mortgage process. It was a polite and courteous service and presented some good options for my mortgage. Thanks!PositiveProfessionalism

Colin · 25 October 2021

Agent replied · 24 October 2024

Hi Colin Peters, thanks for sharing your experience with us. We're so pleased to hear that you recent experience with Stefan was 5 stars!

5/5

Trustpilot

Sumita at Andrews was instrumental for…

Sumita at Andrews was instrumental for renting our properties. She has indepth knowledge of the property rental market.She is proactive and approachable. She has now moved into sales and is big loss for me.I am sure she will be great in sales too. Wishing her all the best.

Amit · 4 April 2024

Agent replied · 23 October 2024

Hi Amit, brilliant to see that Sumita has been so helpful in giving you all the information you required. Whilst Sumita has indeed moved across to sales, she remains in our office and has left the lettings team in great shape to continue the excellent service you've received. Thanks, Rhys

5/5

Trustpilot

Monika

Monika has been my letting agent for over a year now and is always responsive, knowledgeable and helpful. She finds great contractors to sort out any issues my tenant has with the property and works hard to make everything run smoothly for everyone.

Maisie · 19 July 2023

5/5

Trustpilot

Rana

Rana, the estate agent was polite, courteous and very helpful. She answered any questions we had to the best of her ability and we left the viewing pleased with the service she had provided, Thank you.

Gary · 28 October 2024

Agent replied · 28 December 2024

Thank you, Gary! We're thrilled to hear that Rana provided excellent service and answered all your questions. Your positive feedback is greatly appreciated. Best wishes, Jake

5/5

Trustpilot

Just want to say a massive thank you to…

Just want to say a massive thank you to izzy, molly and Shannon they have all gone above and beyond for me even when things got pretty tricky (nothing to do with andrews) they literally are a dream team! Thank you again so so much ❤️

Amber · 10 May 2024

Agent replied · 23 October 2024

Hi Amber, thank you for taking the time to write a lovely five star review. I am so glad to hear Izzy, Molly and Shannon went above and beyond for yourself! Your words of "dream team" just shows us why we do what we do, the girls will really appreciate your words. Thanks for sharing and all the best, Laura.

5/5

Google

Chloe Barnett has been a superb help to us, particularly as we are relocated from another country!PositiveResponsiveness, Quality, Professionalism

CTP · 25 October 2022

Agent replied · 24 October 2024

Hi there, thank you for taking the time to leave us a review! We're so pleased that Chloe was able to help with your move and proved to be a superb help!

5/5

Trustpilot

Professional and patient

Jennifer Jones of Andrewsonline did a great job taking me through the Property Information Questionnaire, in preparation for putting our house on the market. She was wonderfully patient as I struggled to make sense of it all and explained very clearly how the whole process would work.Simon Steer

Simon · 27 March 2024

Agent replied · 23 October 2024

Hi Simon, thank you for the five star review. Amazing to see that Jennifer was able to assist you with some of the paperwork required which we know can be complicated at times, it's so pleasing to know that Jennifer took the time to explain everything in detail for you, thanks, Rhys

5/5

Trustpilot

Louise G property manager

Louise G. my property manager at Andrews was amazing in looking after my needs. She helped above and beyond what was expected. Andrews is lucky to have someone like her dealing with landlords and tenants alike with a professional ethic.Jeeshan Patwari

Jeeshan · 1 August 2024

Agent replied · 23 October 2024

Thank you, Jeeshan. We're thrilled to hear about your positive experience with Louise. We'll share your kind words with her..

5/5

Google

I have been dealing with Andrews in Tewkesbury for a number of years now as a landlord and have been impressed by the service, particularly the work carried out by Jodie and Emily in the Lettings department. They are total professionals and very efficient as well as being friendly and approachable. I would thoroughly recommend them to anyone who wanted to let their house. Keep up the fantastic work and thanks!PositiveResponsiveness, Quality, Professionalism, Value

Janie · 25 October 2021

Agent replied · 24 October 2024

Good afternoon Janie McCarthy, thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.

5/5

Trustpilot

Sarah Robinson was great and very…

Sarah Robinson was great and very helpful!

Samuel · 12 October 2023

Agent replied · 23 October 2024

Hi Samuel, thank you for leaving a five star review and I am so glad to see Sarah has been so helpful to yourself! Thanks again, Laura.

5/5

Trustpilot

Great Help

Was working with Maria who helped my girlfriend and I start renting our first property together. Great Service from everyone else at Andrew’s that I met along the way, fast turnaround and good communication were the main key points working with Andrews

Tommy · 9 July 2024

Agent replied · 23 October 2024

Hi Tommy, thanks for the five star review. Amazing to see that you've had such great service from Maria. Thanks for sharing your experience, Rhys.

5/5

Trustpilot

Our 1st property

My partner and I have finally decided to move in together and we found the experience with Andrew’s extremely positive and helpful.We found our perfect place on our first viewing, They are definitely a great company to find your forever home with.

Mr · 8 July 2024

Agent replied · 23 October 2024

Hi Philip, thanks for taking the time to leave us a review. Amazing to see you've had such a good experience with us. Wishing you all the best in your new home! Thanks, Rhys

5/5

Trustpilot

Justine has been exceptionally…

Justine has been exceptionally fantastic from valuation and the professionalism with selling my father's property. Keeping us constantly in the loop with regular contact. Highly recommend Andrews to anyone needing to sell their property. All the staff who have dealt with our sale have been fantastic.

Sally · 25 March 2023

5/5

Trustpilot

Highly recommend this very professional organisation.

A very reliable, professional and trustworthy company. During the gruelling process of a very complicated sale (due to our having to coordinate a lease extension in tandem) Drew became a major driving force in keeping all parties informed and the process on track. I would have no hesitation in using Andrews in the future. Highly recommended.

Dawn · 13 September 2023

Agent replied · 23 October 2024

Hi Dawn, thank you for the five star review, fantastic to see the team in Streatham, in particular Drew was on hand to help you through what can be a stressful time, especially when a lease extension is involved. Really pleased Drew and the team saw it through for you, thank you for the recommendation. Rhys

5/5

Trustpilot

I had a good experience during the renting process

I had a good experience during the renting process, mainly I was grateful to be assisted by Zyad Chafi, a very committed professional who provided clear guidance and was extremely helpful during this process.

Karla · 13 November 2024

Agent replied · 28 December 2024

Thank you, Karla! We're thrilled to hear about your positive experience and that Zyad provided such excellent assistance. We appreciate your feedback! Best wishes, Jake

5/5

Trustpilot

Monika

I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.

Richard · 27 September 2024

Agent replied · 23 October 2024

Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.

5/5

Trustpilot

Great and friendly team

We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team

Anita · 9 March 2024

Agent replied · 23 October 2024

Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys

5/5

Google

Had a bad experience with estate agents and think they are the closest thing to satan walking on this earth? well be prepared to be surprised...we were! Imogen at Andrews is professional, knowledgeable and above all caring. She treated us like we were her only clients and we cannot commend her enough. Thank you for all your help Immy! From the Ward family :)PositiveResponsiveness, Quality, Professionalism

Amy · 25 October 2022

Agent replied · 24 October 2024

Hi Amy, thanks so much for your review! We're so pleased that we're not at the bottom of the Satan Scale thanks to Imogen's professional approach, knowledge and attitude. We wish you all the best with your move, please feel free to get in touch if you need anything.

5/5

Trustpilot

5star it’s very good and happy

Jeevajanith · 15 October 2025

Agent replied · 17 October 2025

Thank you for your 5-star review!

5/5

Google

My wife & I have been very happy with the professional , friendly & courteous dealings with Andrews Tewkesbury during the whole process of buying our first home in the UK. We dealt mostly with Emily whom we found to be approachable & patient when we required to view the property again & received valuable advice from Stefan.. Thanks for finding us a home to make our own. Leona & Barry.PositiveResponsiveness, Quality, Professionalism

Barry · 25 October 2021

Agent replied · 24 October 2024

Hi Barry Fuller, thanks for sharing your experience with us and giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. As always, please feel free to call us or pop in if you need any assistance in the future.

5/5

Trustpilot

Great service

Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.

Caroline · 28 March 2023

5/5

Trustpilot

Lovely experience so far

Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon

Cristie · 21 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Tewkesbury won ESTAS awards in two years, most recently 2019.

ESTAS winner in two years: 2019, 2018.

ESTAS awards by year, 2019 to 2018
  • 2019 1 Gold, 1 Bronze and 1 Best in County ESTAS 2019 winners

    • GoldESTAS 2019: Lettings (Landlords), Southern (Berkshire, Buckinghamshire, Gloucestershire, Oxfordshire)
    • BronzeESTAS 2019: Lettings (Tenants), Southern
    • Best in County (1)ESTAS 2019
      • Gloucestershire: Lettings (Landlords)
  • 2018 1 Bronze and 1 Best in County ESTAS 2018 winners

    • BronzeESTAS 2018: Lettings (Landlords), Southern (Berkshire, Buckinghamshire, Gloucestershire, Oxfordshire)
    • Best in County (1)ESTAS 2018
      • Gloucestershire: Lettings (Landlords)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Tewkesbury

Has Andrews won any awards?

Yes. Andrews Tewkesbury won Gold for Lettings (Landlords) in Southern (Berkshire, Buckinghamshire, Gloucestershire, Oxfordshire) and Bronze for Lettings (Tenants) in Southern at the ESTAS 2019 awards, and 3 other industry awards since 2018.

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