Trusted Agent profile · Tewkesbury

Andrews Tewkesbury reviews

4.9

★★★★★ Excellent

2,246 reviews across 2 platforms

128 High Street, Tewkesbury, GL20 5JU, GL20 5JU

Part of Andrews, see every office.

Andrews's office in Tewkesbury, at 128 High Street, is rated 4.9 out of 5 across 2,246 reviews on two platforms, including 146 Google reviews rated 4.7.

Google logo

4.7 / 5

146

Reviews on Google

This office

Trustpilot logo

2,100

Reviews on Trustpilot

Business-wide

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Awards

ESTAS

Industry awards

Andrews Tewkesbury won ESTAS awards in two years, most recently 2019.

ESTAS winner in two years: 2019, 2018.

ESTAS awards by year, 2019 to 2018
  • 2019 1 Gold, 1 Bronze and 1 Best in County ESTAS 2019 winners

    • GoldESTAS 2019: Lettings (Landlords), Southern (Berkshire, Buckinghamshire, Gloucestershire, Oxfordshire)
    • BronzeESTAS 2019: Lettings (Tenants), Southern
    • Best in CountyESTAS 2019: Gloucestershire, Lettings (Landlords)
  • 2018 1 Bronze and 1 Best in County ESTAS 2018 winners

    • BronzeESTAS 2018: Lettings (Landlords), Southern (Berkshire, Buckinghamshire, Gloucestershire, Oxfordshire)
    • Best in CountyESTAS 2018: Gloucestershire, Lettings (Landlords)

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Quick response from agents in their…

Quick response from agents in their management of property . Janine has been of good help since I rented from the agency in 2022

Akua · 3 July 2024

Agent replied · 23 October 2024

Hi Akua, thank you for the five star review. Brilliant to see that Janine was so helpful to you. Thanks, Rhys

5/5

Trustpilot

Friendly, professional estate agents.

Friendly, professional staff, always ready to help with sound advice. They were happy for us to pop in or phone with any questions and they kept us up to date with every step of the procedure.

PETE · 15 October 2025

Agent replied · 17 October 2025

Hi Pete, thank you for your wonderful feedback!

5/5

Google

Ethan and the team were all very helpful during the selling and finding somewhere else process. Thank you

Andynlucy · 11 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a five star review. Fantastic to see that Ethan and all the team in Tewkesbury were so helpful to you throughout the process. Thanks again, Rhys

5/5

Google

Very professional service. Arranged viewings with us to fit our schedule and multiple addresses together. Tom and Stefan were very knowledgeable on the properties they had available and were able to recommend properties based on our needs. They also put us in touch with a mortgage advisor. Although we did not buy a property through Andrews, we are still using the mortgage advisor to purchase a property. The advice we have received had been very useful and moving forwards fees there are very reasonable. I would recommend Andrews.

Jess · 25 October 2022

5/5

Trustpilot

Quick, easy and professional!

Very quick and easy process from putting forward interesting to getting a viewing! Shannon was lovely, very professional and a pleasure to meet! The viewing was conducted perfectly and answered all questions with ease.

Keely · 12 December 2023

Agent replied · 23 October 2024

Hi Keely, thank you for your five star review to Shannon. Great to hear the viewings were conducted perfectly and she answered any questions you had! Thank you for your kind words, Shannon will really appreciate it! All the best, Laura.

5/5

Trustpilot

Bailey is awesome in his work

Bailey is awesome in his work, he showed me the property around and explained everything in detail which i needed. Very nice and quite professional in his work.

Bashra · 12 April 2024

Agent replied · 23 October 2024

Hi Bashra, great to see that Bailey provided you with a brilliant service and you had a positive viewing with us. Thanks for sharing your experience, Rhys

5/5

Trustpilot

Amazing communication

I had an absolutely amazing experience!! Nicole has been so helpful and amazing with her communication. She’s made everything so easy for me and my partner with any questions we’ve had!! She has been perfect.

Lilly · 11 November 2023

Agent replied · 23 October 2024

Hi Lilly, thank you for your kind review to Nicole. Really glad to hear she has been so helpful and amazing and I am glad she has been there to assist you with any questions you had. Thank you for your five stars and I am sure Nicole will appreciate this review. All the best, Laura.

5/5

Google

I came into the Tewksbury branch to discuss looking for a property. I was helped by Ethan and am beyond impressed with his attitude to work and ability to help me. I will 100% be recommending.

Ellie · 11 October 2023

Agent replied · 24 October 2024

Hi Ellie, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.

5/5

Trustpilot

Shamiya was brilliant

Shamiya was brilliant! Me and my son felt very at ease with her. We had a laugh aswell which was nice. Lovely young lady

Customer · 19 June 2024

Agent replied · 23 October 2024

Hi there, thank you for taking the time to write a positive review. I am so glad to see Shamiya has been brilliant and made yourself and your son feel at ease! Thank you again for your kind words and all the best, Laura.

5/5

Trustpilot

Issy took on board my comments…

Issy took on board my comments regarding the condition of the property, and was at pains to stress their rental properties were usually in a better condition than the one viewed. Following the viewing Issy got back to me and confirmed that there were a number of works scheduled to bring the property up to the standard expected. Very professional thoughout even when trying to show an apartment that was not in a rentable condition.

Jeffrey · 23 April 2024

Agent replied · 23 October 2024

Hi Jeffrey, thanks for the review. Great to see that Issy was on hand to answer questions, agreed with your initial observations and was able to follow up with some assurances in order to allow you to make an informed decision. Thanks, Rhys

5/5

Trustpilot

Nick from Andrews Downennd put in a…

Nick from Andrews Downennd put in a massive shift, working with a very difficult down chain solicitor, to make sure we were able to exchange in the nick of time. I was grateful for his effort and experience/advice during an otherwise stressful process. Antonia and other members of his team pitched in when he wasn't available, helping with continuity. Thanks guys!

William · 12 December 2024

Agent replied · 28 December 2024

Thank you, William, for your kind words! We're thrilled Nick and the team could assist you through the process. Your appreciation means a lot to us. Best wishes in your new chapter, Jake

5/5

Trustpilot

Thumbs up

All the team at Andrews were very good with my house saleLisa and Holly were always helpful and on the case

Nigel · 8 August 2024

Agent replied · 23 October 2024

Thank you, Nigel. We're thrilled to hear that Lisa and Holly provided excellent support during your house sale. Your feedback means a lot to us.

5/5

Trustpilot

Thanks Sophia.

Another great experience working with Andrews on another purchase. Special thanks to Sophia Robinson who progressed the sale and updating me regularly throughout. Thanks again. Adam.

Adam · 10 May 2024

Agent replied · 23 October 2024

Hi Adam, thank you for taking the time to write a five star review. Fantastic to see you had a great experience with us and Sophia was able to assist you through the sale. Thanks for sharing and all the best, Laura.

5/5

Trustpilot

Sales consultant Keli Viana

Sales consultant, Keli Viana was amazing throughout the process, very helpful and on top of everything.

Mirza · 26 October 2024

Agent replied · 28 December 2024

Thank you, Mirza! We're thrilled to hear that Keli provided such excellent service. Your feedback is greatly appreciated! Best wishes, Jake

5/5

Trustpilot

Shamiya

Shamiya was very kind and understood my situation and took time to get me my viewing at the right time.

PJ · 23 August 2024

Agent replied · 23 October 2024

Thank you, PJ. We're happy to hear Shamiya made sure the property viewing time was right for you.

5/5

Trustpilot

We had a complicated house sale and…

We had a complicated house sale and purchase with a number of issues in the chain, but Steven Pearce at Andrews managed the process very well for us. The process had stalled but thanks to Steven he got things moving again and kept on top of it until completion. His communication was excellent, he was proactive and he played a big part ensuring we reached completion. I would highly recommend Steven.

JAMES · 12 July 2023

5/5

Trustpilot

Viewing Feedback

Issy was very helpful in showing me around the property, answering all questions I had. Made the viewing that more informative and pleasant!

Aaron · 25 June 2024

Agent replied · 23 October 2024

Hi Aaron, thank you for the review. We are so pleased your viewing experience was a good one and we wish you all the best with your property search. Thanks again, Rhys

5/5

Trustpilot

Sarah Robinson has been amazing over…

Sarah Robinson has been amazing over the years on her help and support for general maintenance. Her professional manner and help and support is truly amazing thanks Sarah

Michael · 21 March 2024

Agent replied · 23 October 2024

Hi Michael, thank you so much for the five star review. Fantastic to see that Sarah has been amazing in helping you over the years, we know she will really appreciate the feedback. Thanks, Rhys

4/5

Trustpilot

Oh,Tracey Cumming made the process…

Oh,Tracey Cumming made the process quite easy for me. She listened to me and knew what I wanted.

Adetoun · 16 September 2024

Agent replied · 23 October 2024

Thank you, Adetoun! We're thrilled to hear that Tracey made your experience smooth and understood your needs. We appreciate your feedback!

5/5

Trustpilot

Fantastic service.

Renting a property from Andrews, Very helpfull with all matters. Very quick at solving my problem. Communication was great.Janine was fantastic and very helpfull.

Rebecca · 4 June 2024

Agent replied · 23 October 2024

Hi Rebecca , Thank you for the five star review. It is great to hear that the team were helpful on all matters and provided great communication. Thanks , Lisa

5/5

Trustpilot

I’ve had a very positive experience…

I’ve had a very positive experience with Andrews Lettings, and Monika in particular has been wonderful to deal with.

Jessy · 3 March 2026

Agent replied · 19 March 2026

Hi Jessy, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Andrews Lettings. Your satisfaction is our priority, and we're glad to have made your tenancy easier. We appreciate your support! Best wishes , Lisa

5/5

Trustpilot

Excellent service of Raluca

We've been a tenant under Andrews for about 4 years now and in the past few months we had some issues. I would like to commend Raluca of property management team for sorting it out promptly. She is so patient and kind in dealing with us through email or phone calls. She is an asset to the company and I hope she remains as our property manager.

Kim · 30 August 2024

Agent replied · 23 October 2024

Thank you, Kim. It's great to hear about your positive experience with Raluca. We'll be sure to pass on your kind words to her.

5/5

Trustpilot

Andrews are the best estate agent on…

Andrews are the best estate agent on North Street. I sold my property through them and wouldn't hesitate to use them again. I found them very professional throughout and they kept me informed at all stages. They got me the full asking price and were extremely helpful when it came to filling out various forms and paperwork which can often feel overwhelming. A special mention to both Rebecca and Lisa who were so friendly and accommodating from the start and throughout. 5*

Thomas · 20 December 2023

Agent replied · 23 October 2024

Hi Thomas! The best agent on North Street? We absolutely love that title!! Brilliant to see the team have been on hand to help you each step of the way in not just getting you the price you wanted but to seeing you through the process. Thanks again for the five star review, Rhys

5/5

Trustpilot

Shannae and Sharron are both awesome!

We had the pleasure of being shown around properties by the amazing Shannae. Throughout our process she demonstrated she was very knowledgable about the properties, accommodating to any of our needs, most importantly she was very forthcoming and honest. One of the reasons we chose to move into our property is because of Shannae, safe in the knowledge that if we were to have any problems she would be there to help us. Thank you Shannae! Since moving in the property is being managed by Sharron. Another fantastic member of staff at andrews who has been equally helpful fixing any problems with the property. Very good communication, organised and on top of things. Well done Andrews for having such a great team of people working with you.

Joe · 6 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Andrews Tewkesbury

Has Andrews won any awards?

Yes. Andrews Tewkesbury won Gold for Lettings (Landlords) in Southern (Berkshire, Buckinghamshire, Gloucestershire, Oxfordshire), Bronze for Lettings (Tenants) in Southern and Best in County (Gloucestershire) at the ESTAS 2019 awards, its most recent, and ESTAS awards in one earlier year.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Andrews Tewkesbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tewkesbury.

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