Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
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5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily Β· 22 August 2024
Agent replied Β· 24 August 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
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5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Kathy-Ann Β· 5 December 2023
Agent replied Β· 12 June 2024
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
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5/5
TrustpilotBest letting agent and property managers weβve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Sam Β· 5 June 2024
Agent replied Β· 12 June 2024
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
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5/5
TrustpilotHighly recommend!!! Zy was a star.
Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.
Aisha Β· 28 October 2024
Agent replied Β· 24 December 2024
Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake
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5/5
TrustpilotGreat Service Provided by Max atβ¦
Great Service Provided by Max at Andrews PurleyThroughout my home buying process, Max was amazingly communicative, efficient and supportive. Max always promptly answered calls and emails, keeping me informed with updates in a timely manner and helping make sure we got to the finish line. Overall, a great experience
Jade Β· 22 April 2024
Agent replied Β· 12 June 2024
Hi Jade, thank you for the five star review. Brilliant to see that Max and the team were able to help you each step of the way and push your purchase through to completion. We hope you are settling in well to your new home and thanks again, Rhys.
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5/5
TrustpilotI spoke with Molly and I was givenβ¦
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Matthew Β· 9 May 2026
Agent replied Β· 5 June 2026
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
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5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
John Β· 24 August 2024
Agent replied Β· 28 August 2024
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
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5/5
TrustpilotBrian Barnsbyββββ was brilliant withβ¦
Brian Barnsbyββββ was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Kimie Β· 9 September 2024
Agent replied Β· 24 October 2024
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
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5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Dmonic Β· 17 October 2024
Agent replied Β· 24 October 2024
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
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5/5
GoogleI am due to move into a house that I have rented through Andrews Estate Agency in Tewksbury and I cannot thank them enough for making this possible.
Special thanks to Jack, who showed me around at such short notice and Imogen, who has responded to my calls and emails promptly and professionally throughout this rental process.
I would recommend anyone who is thinking of renting either their own or another house to use their excellent services.PositiveResponsiveness, Professionalism
Cathy Β· 13 June 2021
Agent replied Β· 12 June 2024
Good afternoon Cathy Purcell, thank you for taking your time to leave us a review. Weβre so pleased that we were able to find the right solution for your particular situation.
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5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. π―
Ishaq Β· 31 May 2024
Agent replied Β· 12 June 2024
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
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5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Jake Β· 26 September 2024
Agent replied Β· 24 October 2024
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
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5/5
GoogleWill always use Josh and his team , either selling or letting or anything else relating to property matters , he offers a personal service that is both professional and flexible to suit any requirement you might have
Simon Β· 11 October 2024
Agent replied Β· 12 June 2024
Hi Simon, thanks for the review. Brilliant to see that Josh and the team have been able to assist you no matter the query. We really appreciate your feedback and know that Josh will do too.
Thanks, Rhys
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5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Stephen Β· 21 August 2024
Agent replied Β· 24 August 2024
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
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5/5
GoogleThroughout my association with Andrews they have consistently provided excellent and competitive service. Most recently they have been first class in managing a tenant departure, from march-out and part-retention of bond to support with necessary remediation (hence bond retention). Laura Bagley and Hayley Tennet have both contributed to this support, and I can happily recommend both.
Ian Β· 11 October 2025
Agent replied Β· 19 May 2025
Thank you, Ian, for your kind words and recommendation. We're thrilled to hear about your positive experience with Laura and Hayley. Your feedback is invaluable, and we look forward to continuing to provide you with excellent service. Best wishes , Lisa
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5/5
TrustpilotExceptional Service - Isaac Made Buying a House a Breeze!
If you're looking for a real estate agent who goes above and beyond, then look no further than Isaac, he works for Andrews. We recently purchased a house, and Isaac's support throughout the entire process was nothing short of incredible.From the very beginning, Isaac was incredibly knowledgeable and patient. He took the time to understand our needs and wants in a home, and he never made us feel pressured to settle for anything less than perfect. He was always available to answer our questions, no matter how big or small, and his communication was prompt and clear.One of the things we appreciated most about Isaac was his positive and reassuring attitude. Buying a house can be stressful, but Isaac always kept us calm and informed. When things slowed down during the process, he was there to reassure us and keep us moving forward.We honestly couldn't have asked for a better experience. Isaac is a true professional, and we highly recommend him to anyone looking to buy or sell a home. In fact, we can't wait to recommend him to our friends and family.
Juliana Β· 10 April 2024
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5/5
TrustpilotI had a good experience with Andrewsβ¦
I had a good experience with Andrews group. Sammi was very kind and took his time showing me around the property and discussed all the necessary details at length. He made sure to answer all my queries. Good customer service!!π
Jugal Β· 30 August 2024
Agent replied Β· 24 October 2024
Thank you, Jugal. Your feedback on the positive viewing experience with Sammi is greatly appreciated.
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5/5
TrustpilotPaul and Elliot were excellent andβ¦
Paul and Elliot were excellent and clearly know the local market extremely well. Provided us with good advice and pitched the property price just right.We have consistently used Andrews over many years and have always received excellent service.
John Β· 30 September 2024
Agent replied Β· 24 October 2024
Thank you, John! We're thrilled to hear that Paul and Elliot provided excellent service and valuable advice. Your continued trust in Andrews means a lot to us.
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1/5
TrustpilotI had the extreme misfortune to rent aβ¦
I had the extreme misfortune to rent a property from Andrews in the South Wales area. Portfolio Property Manager was Nicola Holdaway. What a vile company to deal with, rude and obnoxious staff who couldn't care less. Getting any response from her was a nightmare, so unprofessional, I would not recommend this company and will certainly never use them again.
Jude Β· 24 June 2023
Agent replied Β· 12 June 2024
Jude,Thank you for reviewing Andrews. I'm sorry to hear about your experience. I would welcome the chance to investigate what has happened so that we can ensure we take any corrective action. Delivering strong customer experiences is very important to us.If you were willing to drop me a line at choward@andrewsonline.co.uk I would be most grateful.Kind regardsCarl HowardGroup CEO, Andrews
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5/5
TrustpilotI highly recommend Andrews and the niceβ¦
I highly recommend Andrews and the nice lady, Shamiya explained in detail and was friendly in today's viewing. They initially matched a property within our criteria and the details too were accurate as per the property advertisement. Thanks Shamiya and your team.
Yasasvi Β· 2 July 2024
Agent replied Β· 24 August 2024
Hi Yasasvi, fantastic to see you had such a brilliant experience with Shamiya and the team. We wish you all the best with your property search. Thanks, Rhys
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5/5
TrustpilotFantastic experience with the andrewsβ¦
Fantastic experience with the andrews downend sales team. Although we didnt make an offer we were allowed to view twice right at the end of the day and it was last minute. Antonia was very responsive and answered all of our questions.
Ryan Β· 26 June 2024
Agent replied Β· 24 August 2024
Hi Ryan, thanks for the review. Great to hear you had a fantastic experience with us and we wish you all the best with your property search. Thanks, Rhys
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5/5
TrustpilotGreg Lines was incredibly helpful
Greg Lines was incredibly helpful. I left my key inside my flat and unfortunately was locked out but Greg lent me a spare set so I was able to get back into my flat. Thank you!
Natasha Β· 4 October 2024
Agent replied Β· 24 October 2024
Thanks for your review, Natasha. Glad that Greg was able to help you.
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5/5
TrustpilotThanks Shamiya Simpson
Thanks Shamiya Simpson, had a wonderful experience with you. You are so lovely in engaging the Tenants. So polite and have good mannerism. Clear in answer to queris, sure I will recommend you to all. Thanks Andrew Property Group
Brijesh Β· 15 August 2024
Agent replied Β· 24 August 2024
Thank you, Brijesh. It's great to hear about your positive experience with Shamiya. Your recommendation means a lot to us.
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5/5
TrustpilotGreat service from Andrews
Great service from Andrews! Shamiya was so lovely and friendly and gave us an informative tour of the property and didn't rush the viewing at all. She was a pleasure to deal with. Would definitely recommend!
CH Β· 1 October 2024
Agent replied Β· 24 October 2024
Thank you for your kind words, We're thrilled to hear that Shamiya provided you with a great experience. Your recommendation means a lot to us!
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