Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat customer service
Conor has been great to work with, he’s been professional and efficient in dealing with our purchase. He has kept me updated on the purchase of our property, whilst managing complex situations with the buyer. Very good customer service. Thanks, Conor.
Shane · 15 November 2024
Agent replied · 24 December 2024
Thank you, Shane! We're thrilled to hear about your positive experience with Conor. Your feedback is greatly appreciated. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAndrews excellent rental property service
First phone call with Tracey Cummings was a very polite and informative. She arranged the viewing very soon. We were taken around the property on time on Saturday. Tracey phoned us on Monday morning for feedback. That an excellent service by senior letting consultant, Tracey. Highly recommend Andrews.
Bushra · 23 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to share your experience. Fantastic to see that Tracey was able to provide such an excellent service to you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotLOUISE GONELLA is part of the team…
LOUISE GONELLA is part of the team managing my property. Andrews have managed the property for over 15 years. Though out and especially Louise they have listened, communicated and acted to maintain the property in an excellent manner with skilled contractors.
Ian · 12 November 2024
Agent replied · 15 June 2024
Hi Ian, thank you for sharing your experience. Brilliant to see that Louise has been able to help you with everything you've needed relating to the smooth management of your property and hopefully ensuring you have happy tenants. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat experience as purchasers
We bought a property listed with this agent. Whilst has taken a long time to complete the sale, this is not the fault of Andrews, and Emma and her team have been great at keeping in touch with us, and have been very proactive in keeping things moving.
Laura · 18 July 2024
Agent replied · 24 August 2024
Hi Laura, thank you for the five star review. Fantastic to see that Emma and the team kept everything going for you throughout the transaction. Thanks again, Rhys
★★★★★ 5/5
TrustpilotHad a really positive experience…
Had a really positive experience Isabelle, Harpindar and Molly we’re all really nice and helpful thanks a lot pleasure to deal with.
Joe · 21 August 2026
Agent replied · 23 September 2026
Thank you for your wonderful feedback! We're thrilled to hear that Isabelle, Harpindar, and Molly made your experience so positive. We look forward to assisting you again in the future.
★★★★★ 5/5
Trustpilotamazing
this is the first time getting a property with my partner and Andrews have made it so easy, a massive thank you to Shamiya Simpson for answering my questions no matter how daft the were. Would defiantly recommend Andrews estate agents.
Thea · 7 November 2024
Agent replied · 24 December 2024
Thank you, Thea! We're thrilled to hear about your positive experience. Shamiya will be delighted to know she could help. Enjoy your new home! Best wishes, Jake
★★★★★ 5/5
TrustpilotGreat service!
Each time I had issues with the property I rent, Andrews has shown great responsiveness and availability.Recently had to report some plumbing problems but communication with property manager Louis Gonella has been good and the support required was promptly offered!
Deborah · 20 November 2024
Agent replied · 24 December 2024
Hi Deborah, thank you for your kind words! We're delighted to hear that Louis and our team have been responsive and helpful with your plumbing issues. We appreciate your feedback! Best wishes, Jake
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Felicity · 22 March 2024
Agent replied · 12 June 2024
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat experience working with Karolina and Andrew’s.
Working with Karolina was an excellent experience. She is organized, immediately responsive and highly professional in all
Rory · 4 June 2026
★★★★★ 5/5
TrustpilotThe service with Andrews was amazing
The service with Andrews was amazing, Nicole was so attentive and made sure I had everything I needed. It has never been so easy to rent with a company and have everything sorted out in a week was incredible! I couldn’t be happier
Martha · 30 September 2024
Agent replied · 24 October 2024
Thank you, Martha! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our priority, and we're glad we could make the process smooth and efficient for you. Enjoy your new home!
★★★★★ 5/5
GoogleHire them. We interviewed all the agents on the High Street as our house sale was tricky and time sensitive. Jack was the person who looked at our house, he spoke highly of his team, was knowledgeable of the area and current house prices, confident with out being arrogant and brought a folder of valuable information. He also had some good easy tips to increase house value. Immediately before the house was listed we were doing back to back viewings due to an extensive phone bank. This lead me to meeting the team. Imogen secured the sale and really went above and beyond in making everything easy. I know we got the best price we could especially as we needed a quick sale on our beloved family home. A special shout out to Emily and Steffan who always made sure to call when they had finished. The team got us so many viewings in lockdown, that attention to detail was very helpful. Having lawyers associated has also made things progress in a smooth and efficient manner, whilst having a dedicated sales associate to monitor the sale is also wonderfully reassuring and something I wish previous estate agents in our past had done. This is a long and deserved review, so like I mentioned at the beginning.
Hire them.PositiveResponsiveness, Quality, Professionalism, Value
P · 25 October 2021
Agent replied · 12 June 2024
Hi Pam, thanks for sharing your experience with us. We’re so glad to hear that you had a smooth experience from start to finish and so so so so pleased to hear your kind comments about our team here in Tewkesbury. As always, please feel free to get in touch or pop in any time!
Thanks again :)
★★★★★ 5/5
GoogleI have been extremely satisfied with how Andrews have handled the sale of my property. My property was listed with a different company for 4 months with no success; I moved to Andrews and received the offer we wanted after the FIRST viewing. Incredible. Communication has been superb every step of the way. Jack has been excellent and professional throughout. Jack did a great job taking brilliant photos of the property and the write up was equally impressive. I have also received fantastic service from Imogen who is always friendly and positive. Thank you very much to everyone at Andrews.PositiveProfessionalism
Jay · 25 October 2021
Agent replied · 12 June 2024
Good afternoon Jay Watkeys, Thank you for your feedback regarding Andrews Tewkesbury. We’re glad to hear that we were able to help you out with the whole moving process.
★★★★★ 5/5
GoogleLaura is a wonderful property manager and really helped sort out our issue quickly and effectively. She was great at communicating and really kind and understanding. Thank you Laura
Becca · 13 April 2025
Agent replied · 11 October 2026
Thank you, Becca, for your wonderful feedback! We're thrilled to hear that Laura was able to assist you effectively. Your kind words mean a lot to us, and we'll be sure to pass them along to Laura. We appreciate your support! Best wishes, Jake
★★★★★ 5/5
TrustpilotRaluca on the lettings/building…
Raluca on the lettings/building management team is always so responsive, kind and most importantly gets everything done promptly! As a landlord myself as well as tenant here in the UK I understand how demanding the role can be. Raluca is a great asset to Andrews!
Matt · 28 August 2024
Agent replied · 30 August 2024
Thank you, Matt! We're thrilled to hear about your positive experience with Raluca. She truly is an asset to our team, and your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Lou · 23 July 2024
Agent replied · 24 August 2024
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotShamiya was very professional but also…
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏
Ashley · 5 July 2024
Agent replied · 24 August 2024
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
★★★★★ 5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Ibukun · 12 July 2024
Agent replied · 24 August 2024
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotAbsolutely amazing and very…
Absolutely amazing and very professional.I mainly dealt with Issac and Rana, although everyone in the office is very welcoming and chatty.Great customer service skills too.Updated constantly! It’s was such a smooth experience Thank you guys so much!
Debbie · 12 December 2024
Agent replied · 24 December 2024
Thank you, Debbie! We're thrilled to hear about your smooth experience with Issac, Rana, and our team. Your kind words mean a lot to us. We look forward to helping you again! Best wishes, Jake
★★★★★ 5/5
GoogleRented in Tewkesbury, Eva especially was superb throughout process, helpful & did everything as and exactly when was needed. Despite the challenging 'Oh Goodlord' platform for the referencing process. Everyone in office was lovely, polite, friendly too. Thankyou Eva! Would definitely use again & reccomend.
Darrell. (Post office alley)
Darrell · 16 January 2026
Agent replied · 16 April 2026
Thank you, Darrell, for your wonderful feedback! We're thrilled to hear about your positive experience with Eva and our team. Your kind words mean a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGurmit has always been very helpful and…
Gurmit has always been very helpful and professional with everything. I recently had a minor leak in the property that I rent. This was fixed in a very short period of time.
Helen · 31 May 2026
Agent replied · 5 June 2026
Dear Helen,
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Gurmit and our team. Your satisfaction is our priority, and we’re glad we could assist you promptly.
Best regards,
Andrews Head Office
★★★★★ 4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Jaya · 26 August 2026
Agent replied · 23 September 2026
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
The · 20 September 2023
Agent replied · 12 June 2024
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
★★★★★ 5/5
GoogleWe cannot recommend Andrews Tewkesbury enough! We were looking for a property to rent, which wasn’t easy task during Christmas and lockdown period. Thanks to Hayley, we are now in a perfect house and we are so grateful to her for going extra mile to make this happen.
Hayley was very professional and thorough throughout the whole process. But she also added a personal touch to it and was very helpful and responsive. Thank you so much! If we ever need to look for properties in the future we're sure we will be contacting Andrews again.
Maria & Dan
Daniel · 13 June 2021
Agent replied · 12 June 2024
Good afternoon Mmultipredator D, thank you for taking your time to leave us a review. We’re so pleased that Hayley and the team in Tewkesbury helped make you feel at ease during your move.
We wish you all the very best in your new home, please let us know if you need anything!
★★★★★ 5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin · 13 March 2024
Agent replied · 12 June 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
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