Every review we hold for the Terenure office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJust sold my apt from Santry with Ray…
Just sold my apt from Santry with Ray Cooke Estate Agents and I couldn’t have enough good words to say about them and recommend further. From the moment we engaged in the sale, throughout the sale, with the transparency, professionalism and very important to me the confidence they gave me. While I had support from the whole team in Finglas my agent was the young and the full of energy and commitment Mr. Kevin O’Reilly. Absolutely fully recommend him! I am actually introducing him to my neighbour and friend too which is thinking of selling soon too.
Thank you! ⭐️⭐️⭐️⭐️⭐️
Christian · 2 September 2026
★★★★★ 5/5
TrustpilotExcellent all round service
I have recently sold my aunts house after she sadly passed away through Ray Cooke’s. The team have been fantastic all the way through from valuation and advising on the empty homes grant that this house was eligible for to the new owner. I live in England therefore every aspect of the sale was managed by the team and they kept me well informed all through the process.
The house sold very quickly and has completed without any issues at all.
Thanks in particular go to Ross and Abby for their unwavering support, professionalism and advice.
Liz · 2 September 2026
★★★★★ 5/5
GoogleProfessional service from start to finish. Ross handled the sale of a property that was occupied by long term tenants. He managed the termination of tenancy and sale of the property which obviously was a longer and more complicated process than a straightforward sale. He provided regular updates throughout the process with clear understanding and knowledge. Most importantly, he managed the delicate nature of the situation with extreme professionalism. I would highly recommend Ross as an agent.
Sheila · 25 August 2025
★★★★★ 1/5
TrustpilotAvoid if You Expect Basic Communication
If you are a prospective tenant, prepare yourself for absolute radio silence. After applying to hundreds of their listings, I have not received a single response not even an automated acknowledgment. Calling or reaching out feels like shouting into a void.
Property owners and landlords, take note: hiring a management company that completely ignores inquiries does a disservice to your property. Clear, professional communication should be the bare minimum for an estate agency, and Ray Cooke fails to deliver even that.
Save yourself the frustration and look elsewhere.
Rakesh · 20 August 2026
★★★★★ 5/5
GoogleAbby and Ross at Ray Cooke Auctioneers were a pleasure to work with. From the first meeting with Ross to discuss the sale of our late mothers home, such a difficult and emotional time for us, we were put at ease from the start. Checking in with us at every step to make sure we were doing ok and happy with everything. Abby was exceptional, experienced, engaging, always pleasant and efficient, nothing was too much, flawless from start to finish. True professionalism of knowing what we needed and respecting our needs too is something we'll be forever grateful for. Thank you so much for making a difficult time not so difficult.
Victoria · 10 July 2025
★★★★★ 5/5
TrustpilotKevin o'Reilly was my agent
Kevin o'Reilly was my agent, he provided excellent support throughout the process.
Greatful to him.
I really recommend Raycooke for house purchase.
Thanks a million for the team
Customer · 2 September 2026
★★★★★ 5/5
TrustpilotMolly
Molly was very nice and obliging through the process. Always happy to take a call to amswer questions and explained everything that was happening.
Sinead · 24 September 2026
★★★★★ 5/5
TrustpilotWorked with Jamie who helped us secure…
Worked with Jamie who helped us secure our first home !
Took all the hard work out it for us and made it an enjoyable experience!
Craig · 9 September 2026
★★★★★ 5/5
TrustpilotExpertise and personal touch
I had an exceptional experience working with Ross McHugh as my estate agent. From start to finish, his professionalism was evident every step of the way. His advice was always insightful and well-informed, helping me make confident decisions throughout the sale process, especially during the initial phase, which I found pretty stressful. His dedication and commitment to supporting me were truly outstanding, he was constantly available to answer questions, offer reassurance, and provide expert suggestions. I highly recommend Ross to anyone looking for an estate agent who combines expertise with a personal touch. Thank you, Ross, for your incredible support and for making this journey a positive one.
Alfonsina · 29 May 2025
★★★★★ 1/5
TrustpilotNot happy with Eimhin
I recently visited two properties listed with Raycooke Estate Agents, and my experience was very mixed. Molly was fantastic, she was professional, approachable, and genuinely helpful throughout the process. However, my interaction with Eimhin was unacceptable. He was dismissive, impatient, and made me feel as though my questions were a bother rather than part of the service. His attitude was rude and unprofessional, which significantly impacted my overall experience. It's disappointing that such a stark contrast exists within the team. I truly appreciate Molly’s effort, but Raycooke should ensure that all their agents uphold a respectful and welcoming standard.
KT · 26 April 2025
★★★★★ 5/5
GoogleWe had a great experience with Maggie.She was incredibly friendly,responsive,helpful and professional .Any questions we had were answered quickly and Maggie made everything feel stress free.We truly appreciate all her support,and we would definitely recommend her to anyone looking for a reliable and professional agent.
Dumitrita · 16 March 2026
★★★★★ 4/5
TrustpilotRecently used Ray Cooke to sell an…
Recently used Ray Cooke to sell an apartment and service from Kevin O Reilly was very good, no complaints at all
Robert · 3 September 2026
★★★★★ 5/5
Trustpilotefficient, professional, helpful
Dealt with Jamie when selling our property, he was efficient, professional, helpful and a pleasure to deal with.
Jennifer · 4 September 2026
★★★★★ 5/5
TrustpilotThe team at Ray Cooke were excellent…
Kevin and the team at Ray Cooke were excellent with great communication throughout the process.
Patrick · 17 September 2026
★★★★★ 5/5
GoogleCannot thank James Bould enough for the help along the way of our sale. Kept us in the loop at all times, answered any questions we had and was just genuinely helpful throughout the whole process.
Kayleigh · 10 April 2026
★★★★★ 5/5
GoogleI recently sold my home with Ray Cooke and worked with Abby through the whole process. She was a pleasure to deal with from start to finish, very professional and always responded to my questions in a timely manner. I would highly recommend the whole team at Ray Cooke, including Lauren and Conor. They all deserve the growth and success the company is experiencing.
Election · 10 July 2025
★★★★★ 5/5
GoogleI would like to thank all those at Ray Cooke Auctioneers/ Estate Agency, who played a part in the sale of 64, Old Bawn Road, Tallaght. In particular, I would especially like to say a big thank you to Ross and Lauren. Their professionalism and efficiency in the handling of the sale was outstanding. I would certainly recommend them and the Agency. I hope you all have a great Christmas, and New Year. You certainly deserve it. Best wishes. Sharon Byrne.
Sharon · 4 December 2024
★★★★★ 5/5
GoogleEnea was brilliant to deal with. He delivered on everything he said. He was professional and informative throughout the process and took complete ownership. I would recommend him up anyone looking to lease out their property.
Killian · 16 March 2026
★★★★★ 5/5
TrustpilotWorked with Kevin brilliant job by…
Worked with Kevin brilliant job by himself everything ran smoothly 5 stars
Christian · 3 September 2026
★★★★★ 1/5
GoogleDear Mr Ray Cooke, please check random replies from all of your team to the clients/home buyers. Imagine yourself as buyer in a new country like Australia or Thailand. Then see how your team replies to the queries of the expatriates who don’t know much about property buying in Ireland and are still the highest buyers of the houses/ apartments.
- Oscar award for not picking up the calls goes to Ray Cooke. No reply on the voicemail.
- They actually think they are like selling sunset team but are not aware of basic things like if parking comes along, movable fridge is part of the house or not etc
- Team definitely isn’t be aware of seller’s position if the seller has contract signed for the new property they are buying. 3 months later they just mention to the client that due to change in personal circumstances, seller is not selling. Like your time emotions all the hard work does not matter.
- Your team tries to push the clients to jump the bids with big amount on the bidding that they think seller will close at.
- Would never go sale agreed until all the money has been paid. My property was posted sale agreed after the key was handed over to me.
- team Lost they keys of the apartment when the survey was suppose to be done
All in all, please be professional, kind and compassionate to the buyers and sellers.
V · 2 April 2026
★★★★★ 5/5
TrustpilotLuke was great to deal with.
Luke was really helpful throughout the buying process, would recommend.
Ronan · 5 September 2026
★★★★★ 5/5
GoogleI recently worked with Aoife from Ray Cooke and had an excellent experience from start to finish. She was professional, quick to respond, and made the entire process smooth and stress-free. Aoife kept me updated at every stage and was always available to answer any questions. I highly recommend Aoife and the Ray Cooke team.
Fred · 25 August 2025
★★★★★ 5/5
GoogleI can't thank the team at Ray Cooke Auctioneers enough for the stellar job they did in helping me secure my new home. From the very first interaction to the moment the keys were in my hand, they truly went above and beyond to make the entire process smooth and stress-free.
Their customer service? Impeccable. Every email was answered swiftly, and no question was too small or too big, each response was as prompt as it was thorough. In a journey that’s often filled with uncertainty, the clarity and guidance they provided made what could’ve been a daunting experience feel simple and manageable.
A special shoutout to Lauren, whose patience and professionalism were nothing short of remarkable. She answered every query with grace, even when I bombarded her with details! Her dedication made me feel like I was in the most capable hands throughout.
John · 11 October 2024
★★★★★ 5/5
GoogleI can't thank the team at Ray Cooke Auctioneers enough for the stellar job they did in helping me secure my new home. From the very first interaction to the moment the keys were in my hand, they truly went above and beyond to make the entire process smooth and stress-free.
Their customer service? Impeccable. Every email was answered swiftly, and no question was too small or too big, each response was as prompt as it was thorough. In a journey that’s often filled with uncertainty, the clarity and guidance they provided made what could’ve been a daunting experience feel simple and manageable.
A special shoutout to Lauren, whose patience and professionalism were nothing short of remarkable. She answered every query with grace, even when I bombarded her with details! Her dedication made me feel like I was in the most capable hands throughout.
Jagzc · 10 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
