Every review we hold for the Tendring office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSold a property recently with Palmer and Partners in Clacton. Although this hasn't been a great time to sell a property, Palmers worked hard, produced an attractive brochure and found us a buyer.
All the time, Harry and his colleagues maintained great communication with us and acted with complete professionalism and courtesy on our behalf from the initial valuation to exchange and completion.
An excellent service and really nice and genuine people to deal with.
Exactly what we had hoped for when choosing an agent.
Very, very happy to recommend.
Andy · 23 October 2023
Agent replied · 22 October 2024
Thank you for the great review and recommendation! We're thrilled to hear your experience selling with Palmer and Partners, Clacton, has been such a positive experience.
Our team is all about good communication and we appreciate your recognition over our support during your sale.
If you ever need anything or have questions, feel free to reach out us.
Thank you again for choosing Palmer and Partners!
★★★★★ 1/5
GoogleRude and unhelpful. Trying to rent..Called them multiple times about different properties, but they'll always, "call me back". I'm obviously not good enough to rent from them.
K · 22 November 2025
Agent replied · 22 December 2025
Good afternoon, I’m sorry you have received this service. Before leaving this review could I please speak to you to try and rectify this. I care about such negative reviews and would appreciate the chance to put this right. Please email me your details/number and I’ll contact you straight away. My name is Brady 07729198502 this is my direct number.
★★★★★ 5/5
GoogleWe recently sold a property through this branch and would highly recommend them. We dealt mainly with Brady who took care of everything including viewings, advice on conveyancing and speedy communications. We really appreciated this as we live some distance away and, as it was our parents' property, it was a sensitive situation. Thank you.
Donna · 9 January 2025
Agent replied · 12 January 2025
Hi Donna,
Thank you for your wonderful feedback! We’re so glad to hear that you had a positive experience selling your property with us and that Brady was able to support you throughout the process.
We understand how sensitive such situations can be, especially when dealing with a family property from a distance. It’s fantastic to know that Brady’s assistance with viewings, conveyancing advice, and prompt communication made a difference for you.
We truly appreciate your recommendation and are here to help if you need anything further in the future.
★★★★★ 5/5
GoogleVery good estate agent. Nothing was too much trouble. Our agent Harry was very professional and very helpful throughout whole process of buying a house.
Jan · 23 October 2023
Agent replied · 22 October 2024
Thank you for your amazing review! At Palmer & Partners, we strive to provide exceptional service and are only to pleased to have helped you on your property journey.
Please don't hesitate to reach out to us at Palmer & Partners in the future should you need us.
★★★★★ 5/5
GoogleI bought a property through Palmer and Partners and I have to say, they were brilliant. They went above and beyond for me as a buyer and also, as far as I can tell, did their best by the seller. David handled the purchase and was very helpful at every stage, I also had dealings with Harry who was friendly and helpful too. I have no hesitation in leaving this review.
SarahSLH · 23 October 2023
Agent replied · 22 October 2024
Dear Sarah, thank you for your lovely comments. It was a pleasure working with you. Best wishes, P&P Clacton.
★★★★★ 5/5
GoogleThese guys were awesome throughout the sales process of our house and out performed all of the other local agents by a mile. I can’t recommend Palmer and Partners enough, I certainly won’t look anywhere else should I be selling another property
Wesley · 20 February 2025
Agent replied · 10 April 2025
Hi Wesley,
Thank you so much for your fantastic feedback! We’re thrilled to hear that our team outperformed other local agents and provided you with an awesome experience throughout the sales process. Your high recommendation means the world to us!
If you ever need assistance with selling another property in the future, we’d be more than happy to help again. Thank you for choosing Palmer and Partners!
★★★★★ 5/5
GoogleThis is the second time I've used the good services of P&P, and once again I was not disappointed. Very professional throughout, and each and every staff member could not have been more welcoming, polite, and a real pleasure to deal with. Full marks to a great team who I highly recommend to anyone who might be considering buying or selling a property any time soon.
Derek · 27 December 2023
Agent replied · 22 October 2024
Thank you so much for taking the time to leave us this wonderful 5-star review! We are delighted to work with you again, and thank you for letting us know you had such a positive experience with Palmer & Partners again.
At Palmer & Partners, we pride ourselves on providing an excellent service to our clients. If you ever have any questions or need further assistance again in the future, please do not hesitate to reach out. We are here to help.
★★★★★ 1/5
TrustpilotI'm not from Colchester and just rang…
I'm not from Colchester and just rang to enquire about a house on Military Road. The Man i spoke to didn't like the question of how is it valued when there are the same style houses near by cheeper. He got really aggressive and said there's houses more expensive and houses cheeper it is what we say it is. Finding this response odd i said ok ill go do some more research on the area and he tutted at me and slammed down the phone. I was expecting him to tell me it's near a certain school or amenities. Disgraceful behaviour and I hope he dosent further effect the seller with this un professional service.
Amelia · 4 November 2024
★★★★★ 5/5
GoogleI have to say how professional the staff are especially Lyn in the sale progression team. She goes the extra mile keeping you informed every step of the way. She is a credited to the company.PositiveResponsiveness, Professionalism
Michelle · 23 October 2021
Agent replied · 22 October 2024
Thank you so much Michelle for your lovely review.
★★★★★ 3/5
GoogleIt felt as though the entire sale was delayed and it was on the buyers terms who was conveniently going to buy to let through palmer and partners and we never felt in control of our house sale. Communication with all parties involved was poor, and I found myself having to chase for updates constantly. Overall, I felt that Palmer and Partners made an effort, but they just weren’t as proactive as I would have liked.
Lewis · 12 October 2024
★★★★★ 5/5
GoogleDon’t bother putting your house up with any other estate agent in the area. Brady and the team managed to sell my house within four visits and we completed today.
A professional service with regular check ups regarding the sale to make sure everything was going okay.
Can’t thank them enough for taking away the stress of trying to sell our family home!PositiveResponsiveness, Quality, Professionalism, Value
Lewis · 23 October 2021
★★★★★ 2/5
GoogleJust had a very rude person on the phone they give you houses to look at and when try to view they say no because we not sold.
then how do you know what to get.
pointless we got no where.
David · 10 November 2024
Agent replied · 22 October 2024
Hi David.
The Two properties you enquired to view will only take potential buyers if you are at least on the market yourself. As explained this isn’t the same for everyone and is not our policy but the sellers of these have specifically asked for this.
This is out of our control I’m afraid but doesn’t stop us being able to give the details of these properties to you as requested until such time you do decide to come to the market.
★★★★★ 5/5
GoogleHighly recommend, Brady and the team done an amazing job. Very responsive, very time I called someone would answer the phone, Harry was always very helpful and informative. Would recommend to everyone.PositiveQuality, Professionalism
Hayley-Jane · 23 October 2021
Agent replied · 22 October 2024
Thank you for your kind review Hayley. All the best.
★★★★★ 1/5
Trustpilotcustomer waited 30 min estate agent did not turn up at all.
We had our house on the market with them for approx. month or so they produced as single viewing, the buyer showed up on time and the estate agent did not show at all, the customer left after 30 minutes waiting and was not seen again. No explanation was given, that's what I call business sense!
A · 16 June 2025
★★★★★ 5/5
GoogleI put my property on the market just before covid lockdown in March, so for first few weeks everything was in lockdown but, as soon as this was over l had a buyer, this fell through after a few weeks into the process but within a week they had secured me another buyer which completes this week. The team were very courteous and kept me very well informed every step of the way. If l was selling another property, l would definitely use Palmer & Partners again. Thank you all, for your dedication you are a credit to your profession and customer service is excellent.PositiveProfessionalism
Lynn · 23 October 2021
Agent replied · 22 October 2024
Thank you so much Lynn for taking the time to write this. Best of luck for the future. We will speak to you on completion day.
★★★★★ 5/5
GoogleWe have just bought our first home through Palmer & Partners. Brady and Macauley are so helpful and throughout the process of it all kept us up to date with what was happening. Thank you so much.
Mollie · 10 December 2024
Agent replied · 22 November 2024
Hi Mollie,
Congratulations on buying your first home! We are absolutely delighted to hear that Brady and Macauley provided you with such helpful support throughout the process.
Keeping our clients informed and up to date is a top priority for us, and it's wonderful to know that they made your experience a positive one. Your kind words mean a lot to our team, and we appreciate you taking the time to share your feedback.
Thank you for choosing Palmer & Partners for this important step in your life. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Best wishes in your new home!
★★★★★ 5/5
GoogleHarry was fantastic. Very helpful, always returned calls and went above and beyond to find us the house of our dreams. I would highly recommend palmer and partners, especially Harry.PositiveResponsiveness, Professionalism
James · 23 October 2021
Agent replied · 22 October 2024
Thank you James. Your comments are much appreciated. Best of luck for the future.
★★★★★ 5/5
GooglePalmer and Partners have done a tremendous job for us once again. We can’t thank them enough for the time and effort that they have put in. Brady and his team are unrivalled in their professionalism, candour and work ethic. They offer a much more personable experience than any other estate agent. Five stars and then some.PositiveResponsiveness, Quality, Professionalism, Value
Sean · 23 October 2021
★★★★★ 5/5
GoogleGreat experience from start to finish. Sold property the same day we put on market and the team chased all parties hard to get sale through as quickly as possible. Couldn't have asked for more. Would definitely recommend Palmer and Partners Clacton.
Simon · 24 July 2024
Agent replied · 22 October 2024
Hi Simon,
Thank you for sharing your positive experience! We're thrilled to hear that your property sold the same day it went on the market and that our team worked diligently to expedite the sale process. Your recommendation means a lot to us at Palmer and Partners Clacton. If you ever need assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleMy husband and I have been working with palmer and partners Clacton for 4 years now. Laura and Chantelle have given us exceptional service within the lettings team. Knowing our property was in safe hands was a huge comfort to us. We would highly recommend their services for lettings, buying or selling.
Georgie · 27 December 2023
Agent replied · 22 October 2024
Thank you Georgie for taking the time to leave our team at Palmer & Partners such a fantastic review!
It's great to know how much you appreciate the excellent service you have received from Laura and Chantal. We take pride in providing fantastic support to all our clients.
Thank you for the past four years with Palmer & Partners, we look forward to our continuing partnership.
★★★★★ 5/5
GoogleCannot recommend Palmer and Partners and all of its staff enough on my recent house sale. Sold the property within 36 hours, professional service the whole way through for the last 10 weeks and due to complete next week. If your looking for an agent in the area, then look no further. If I had more houses, I’d sell them all through this agent.PositiveResponsiveness, Professionalism
Will · 23 October 2022
Agent replied · 22 October 2024
Thank you Will, A lovely review to read.
★★★★★ 1/5
GoogleDirty con artists.
Not only did I have to put up with a soaking , mushroom growing house for 6 months an address I vacated after the environmental officer demanding repairs to the house where done.
In which we left on October 20th 2020
And you had this address on your market suitable for living from.the 24th.
You have then had the balls to tell electic companys we owe money for electric? Despite you having another tennent in the address at the time of the bill.
Useless con men.
Samuel · 27 December 2023
★★★★★ 1/5
TrustpilotMy experience with Palmer & Partners…
My experience with Palmer & Partners Ipswich regarding a rental was deeply disappointing. I was originally told a mid-to-late August move-in date would be fine, only to later receive a call insisting on early August, with no flexibility or acknowledgment of prior communication.
Chris · 22 July 2025
★★★★★ 5/5
Googleexcellent service from start to finish , did quite a lot of running around for us with regular updates. would not hesitate in using their services again and would absolutely reccomend their services. best agents in clacton on sea .........thanks again guys for all your help
Steve · 23 October 2023
Agent replied · 22 October 2024
Thank you Steve, it was a pleasure working with you. We really appreciate you taking the time to leave your review and are so happy to hear how pleased you were with our services. All the best, P&P Clacton.
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