Every review we hold for the Tendring office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleWe asked Bearstow Eves to manage the Rental of our flat as soon as we finish renovating it.
Well I ended up ill in Hospital and my husband was at breaking trying to balance visiting me, working and trying to finish the flat on time for our new tenants!
Well in steps Rick Hall, β Bearstow Eves can help you, we have a reliable team of Contractors who can finish your work!! βWhat a Godsendβ, nothing was too much trouble for them, everything is now being finished to a high standard!
I cannot thank Rick and his team for what they are doing for us. Bearstow Eves Rental Management have gone over and above what we thought they would do.
They have lifted the stress and worry off our shoulders and found us great Tenants. - Bearstow Eves Thank you so so much.
Julie Β· 10 November 2019
Agent replied Β· 8 November 2024
Thank you Julie for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service! I will of course ensure your high praise is passed on to the branch.
Best wishes, Lucy.
β
β
β
β
β
5/5
GoogleFantastic experience throughout the entire process. Not only with the initial viewing but with every single step! This was particularly appreciated as there was a couple of delays from my side due to solicitor issues and both Adam & Robin were incredibly calm, patient and understanding at all times. So nice to find an estates agents that strikes the perfect balance between professional and personable. Would 100% recommend - 6 stars!
Benjamin Β· 9 November 2021
Agent replied Β· 8 November 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
β
β
β
β
β
5/5
TrustpilotExcellent service.
We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. π
Gareth Β· 15 December 2023
β
β
β
β
β
5/5
GoogleAdam was helpful and professional from day one through to completion. He made sure himself, or another member of the team, were available for our viewings at days and times convenient for us. We were never made to feel rushed and our many questions always answered. There were none of those hidden costs I have heard estate agents charging.
Would not hesitate to recommend Barston Eves Clacton.PositiveResponsiveness, Professionalism
Tony Β· 9 November 2021
Agent replied Β· 8 November 2024
Many thanks for the fantastic 5 * review and recommendation. Kind regards Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleAmazing top quality estate agents. Me and my family wanted to move from ex county to Clacton and bairstow eve made that experience so easy and stress free. Sarah and Kara have gone above and beyond to get us the home we wanted and all our needs were quickly attended to. Anyone making want to move buy rent anything regarding property bairstow eve should definitely be your 1st choice 5 star for me
Tia Β· 24 November 2024
Agent replied Β· 8 December 2024
Many thanks for your fantastic 5* review Tia. I will of course pass on your kind hearted words to our Clacton On Sea branch. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleWe have had a really positive experience renting through Barstow Eves in Clacton. Louis and his team have been extremely helpful, nothing has been too much trouble. We would highly recommend them to anybody looking to rent a property in Clacton and the surrounding areas.
Wendy Β· 9 November 2023
Agent replied Β· 8 November 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
TrustpilotClaire Reene of Folkestone branch was aβ¦
Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive.
I donβt hesitate to recommend her and this branch.
Trudy Β· 12 June 2026
β
β
β
β
β
5/5
TrustpilotBairstow Eves, Sudbury
I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig
Happiness1 Β· 17 August 2023
β
β
β
β
β
1/5
TrustpilotI would strongly discourage anyone fromβ¦
I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.
Emilie Β· 11 February 2026
β
β
β
β
β
5/5
TrustpilotJenny and the team
Jenny and the team were very helpful and supportive from start to completion. Their advice and experience was invaluable and would recommend using them as local estate agents.
Mrs Β· 11 October 2025
β
β
β
β
β
4/5
TrustpilotHighly recommend Bairstow Eves
Highly recommend Bairstow Eves. We really appreciate their help and support throughout the house sale process. I was new to selling a house (on behalf of my Mother), so I had a lot of questions and these were always answered thoroughly by the agents involved: Claire, Daniel and Stephen. They were all professional, informative and worked very hard to keep the momentum going throughout the process. A big thank you to the Folkestone team.
Emily Β· 28 October 2025
β
β
β
β
β
5/5
TrustpilotI highly recommend Bairstow Evesβ¦
I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great π€©
Jake Β· 11 July 2023
β
β
β
β
β
1/5
TrustpilotAVOID AVOID AVOID Jason Jessica and Freddie
AVOID AVOID AVOIDI recently had the displeasure of dealing with Bairstow Eves Letting Agents, and it was an experience that left me thoroughly disappointed and frustrated. From start to finish, their incompetence and lack of professionalism were evident, with countless issues that made the entire rental process extremely cumbersome.The most glaring flaw was Jason, Freddie and Jessica's abysmal communication skills. They were consistently unresponsive, failing to return calls, emails, and messages promptly. It often felt like we were chasing them for necessary information, updates, or even simple questions. This lack of communication created unnecessary stress and wasted valuable time.Unreasonable Charges: The letting agency imposed exorbitant fees and charges for their services, without any tangible value in return, leaving us feeling exploited and taken advantage of. The lack of transparency in their fee structure only added insult to injury.Overall, my experience with Bairstow Eves Letting Agents was nothing short of a nightmare. From their poor communication, and unreasonable charges, they consistently underperformed and failed to meet even the most basic standards expected from a letting agent.I strongly recommend steering clear of Bairstow Eves Letting Agents to avoid unnecessary stress, wasted time, and unfulfilled expectations. There are undoubtedly better options available in the market that prioritize professionalism, efficiency, and tenant satisfaction.
Jamesfinglas Β· 26 June 2023
β
β
β
β
β
5/5
GoogleI cannot recommend these guys enough! They are patient and helpful and their communication is second to none. Thank you to Rick for suggesting I view the house I now live in, and to Robin for your endless patience in making sure it all went through. I can't thank you enough for your help :)
Lisa Β· 9 November 2022
Agent replied Β· 8 November 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
TrustpilotProfessional and thorough experience
Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.
Adam Β· 14 September 2026
β
β
β
β
β
5/5
GoogleThe lettings team was absolutely fantastic and patient with any bumps that came along the road all the way through to the key exchange moment. Super quick to finding a property that matched all my needs and quick to do all the paperwork. Iβd give them 10 stars if I could!
Isadora Β· 10 July 2025
Agent replied Β· 8 September 2025
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
5/5
GoogleVery smooth process team were really helpful, especially Stacy handled our processes moving into our new home, very quick very, very helpful. Highly recommend
Lewis Β· 9 October 2024
Agent replied Β· 8 November 2024
Thank you for your terrific 5* review and recommendation Lewis. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
Trustpilotshe is an excellent estate agent
estate agent of the year Naomi Hughes bairstoweves tamworth. I've had a few problems. and Naomi. has sorted them out. she is very quick and polite and just gets things done thank you Naomi
Lovely Β· 19 July 2025
β
β
β
β
β
5/5
GoogleHad the absolute joy of dealing with Louis with my recent move. He was always so helpful and professional, and I even had a little care package waiting for me in my new flat! Louis is an asset to the team!
Lizzie Β· 9 November 2023
Agent replied Β· 8 November 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
TrustpilotAbsolutely fantastic team at tamworth.
Absolutely fantastic team at tamworth.I've corresponded with dec and bethany throuout my time with them.What can I say:Poor bethany has been so helpful at every step of the way, I bombard her with questions and she always has the answer and patience with me ha ha π.Dec is cool and calm and explained the process in a way I could understand.πAny time I've needed to speak to Beth she always contacts me back.Always on time for viewings with a friendly happy face.Definitely the place to sell your home, you get a bonus bestie with every sale. π.Xxxx
Stacy Β· 3 May 2023
β
β
β
β
β
1/5
TrustpilotRomford Branch - (Mostly) lovely people, useless organisation
The positives - the majority of the staff are actually nice, apart from someone who claimed to be the manager. He complained about his own staff to me when someone had been off ill and dismissed any responsibility for fixing the poor service we received, asking for sympathy himself instead.The main issue is that when staff are off, nobody takes over their work. Nobody tells you they are off. So if the person responsible for your sale is off, nothing gets done. It takes lots of chasing to get a call back, so you are left with no progress being made for long periods of time.There were some issues with our sale because of difficulties that the buyer had with the mortgage provider. The buyer used a mortgage broker with Bairstow Eves, so I thought this would have been easy to fix, but it didn't help smooth the process at all, and each phone call ended up being a long chain of relayed messages with little to gain, and things only progressed once I asked the estate agent for the contact details of the mortgage broker, spoke to the mortgage broker, then found the details of the valuer from the mortgage lender and spoke to him directly. This feels like the sort of thing I was paying Bairstow Eves Β£3600 to do for me.This wasn't an isolated incident, and the same issue was repeated with dealing with issues with the EWS1 form, where after waiting for weeks with no movement I suggested calling the company who was responsible for the certificate, upon which the issue was resolved promptly. Again, this felt like the work I was paying someone else to do for me.Overall, I put in far too much work to justify a Β£3600 fee. Coupled with the rude emails I received from Countrywide chasing an AML fee that hadn't been paid because initially they had failed to invoice my solicitors, so my solicitors only knew the commission due through me, I would run like hell away from any Countrywide Estage Agents if I ever needed to sell a property again.(Mostly) lovely people, useless organisation.
Matthew Β· 2 May 2023
β
β
β
β
β
5/5
TrustpilotExemplary team at Bairstoweves
The team at Bairstoweves in Billericay were absolutely brilliant , professional, thorough, followed through on delays involving solicitors, surveyors and all areas of our buying and selling , and kept us informed weekly !Both our buyers and ourselves had issues with the speed ( tardiness ) of our respective legal and financial people but Bairstoweves stepped in quickly and timely to bring our sale to a conclusion . I cannot praise or recommend them enough! We will certainly be using them in the Future . Thankyou Billericay Team you were exemplary.
Lesley Β· 25 April 2023
β
β
β
β
β
1/5
TrustpilotI sold a house, overcharged for fees, headache
L I sold a house and they over estimated the fees and tried to charge me 8 grand. They are dirty donβt touch them. They have very good lawyers as well that will play the game. Avoid this headache.
Paul Β· 15 July 2026
β
β
β
β
β
5/5
GoogleJosh was absolutely amazing throughout the whole renting process, always made me feel at ease and getting in regular contact. From start to finish everything was so easy. So thankyou Josh for all your help!
Victoria Β· 12 February 2024
Agent replied Β· 8 November 2024
Many thanks Victoria for your wonderful 5* review. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.