Trusted Agent profile · Tendring

Bairstow Eves Clacton-On-Sea Sales reviews in Tendring

3.2

★★★★★

807 reviews across 2 platforms

67-69 Station Road, Clacton-on-Sea, CO15 1SD, Tendring, CO15 1SD

Bairstow Eves's office in Tendring, at 67-69 Station Road, is rated 3.2 out of 5 across 807 reviews on two platforms, including 179 Google reviews rated 4.8.

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4.8 / 5

179

Reviews on Google

This office

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628

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tendring office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing customer support

Im very pleased and really grateful for all the support and attention provided by the Bairstoweves Leytonstone team.For the second time in 4 years, I have to say that this team are really something else. Thank you so much Mark Hughes, Mesba Uddin and Bairstoweves for all the attention, kindness and support.I really appreciate all of your work and dedication to make what I really needed to happen. God bless!!!

Luciano · 3 November 2023

1/5

Google

Very un happy in the way the sales team have dealt with me. They have have been very patronising and not offering a solution as when I pulled out they was very rude and not listening to my points, only after their commission . Was willing to buy another property from Bairstow eve but now I have been put off my there service as they are not willing to help a first time buyer only to take your money. Would not recommend anyone to buy a property from them. They was patronising and rude as they wasn’t getting their money. Adam best was the sales man who was a shamblesNegativeProfessionalism

F4dil · 13 March 2024

Agent replied · 8 November 2024

Please contact us via review@countrywide.co.uk so that we can look into this matter for you. Kind Regards, Scott @ Customer Relations

5/5

Trustpilot

A great experience made possible by Shanna Seaton.

Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh

André · 14 April 2023

5/5

Trustpilot

I want to give a glowing review for…

I want to give a glowing review for Chrissie Thompson …. My brother had a house fire and I was trying to sort him a rented accommodation out for Christmas…. It has been a long and stressful 3 weeks until I spoke to Chrissie …. In 3 weeks she is the only letting agent to call me back and was so helpful and supportive in trying to deal with the insurance company the claims department the rapid relocate people …. So as you can guess there was a lot of phone calls back and forward …. Chrissie was so patient with me and guided me through so emphatically….. So thank you Chrissie you are a massive asset to your company…. Have a great Christmas and the best for the new year

Clair · 20 December 2022

5/5

Google

Had a very easy time of it and they moved quite quickly Sarah and Stacey were both very helpful

Jamie · 11 October 2024

Agent replied · 8 November 2024

Many thanks for your marvellous 5* review Jamie. Best wishes, Lucy, Customer Relations.

5/5

Google

Cannot fault the Clacton team...After having NO END of trouble...Bairstow Eves, not only got my family, a home, they made it, as stress free, as possible! Would ALWAYS be my first choice 😊 Thankyou …

Dee · 11 October 2025

Agent replied · 22 January 2025

Many thanks for your marvellous 5* review Dee. Best wishes, Lucy, Customer Relations.

4/5

Trustpilot

Professional

The team at Bairstoweves, especially Bethaney and Lucy were very professional and helpful during the search for my new home.

Precious · 30 September 2025

5/5

Trustpilot

Excellent experience with the South…

Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.

Zubair · 29 August 2022

1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

1/5

Trustpilot

South woodford letting team

Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.

Sanaz · 16 August 2022

1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

5/5

Google

We as a family, dealt with Mr Robin Seller from the Start to Finish of our our House Sale and we couldn’t of wished for a more efficient service. Mr Seller guided us through the whole experience above and beyond his expected duty. His advice was sound and his helpfulness and guidance was always at the other end of the telephone whenever we called. I would highly recommend Mr Seller of Bairstow eves at Clacton, to anyone who would want to secure a good and trustworthy Agent to handle their property. Best wishes from, Ann and David Farmer.

Dave · 9 November 2023

Agent replied · 8 November 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Very helpful staff. They go above and beyond to help people. I have never met estate agents that actually care about their customers like they do in this branch. They have helped my mother let her property and were amazing while doing so. And now they have sold her property and been on the end on the phone every time my mother has needed them. They have dealt with any problems that have arisen quickly and discreetly. I highly recommend using this branch. Very COVID safe, hand sanitizer available. Wheelchair accessible also

Natalie · 9 November 2023

Agent replied · 8 November 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Great experience with Bairstow eves with letting a property. Very welcoming and friendly staff. All very straightforward with moving long distance but they were very accommodating to us. 5 star review.

Lauren · 24 October 2025

Agent replied · 23 November 2025

We're thrilled to hear that you had a great experience with us! We pride ourselves on providing top-notch service and making the moving process as smooth as possible. Thanks for the 5-star review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Nick and the team at Bairstow eves in Clacton have been second to none and secured a buyer for my property within one week of being on the market. From first appointment with the agent, through to photographer, viewings, and buyer liaison, the team have bee great. Would highly recommend this agent Thanks so much

James · 12 May 2024

5/5

Google

Have to say how pleased I was with the service I received,when I came into the Clacton branch recently.. Had a property to rent and they found me a tenant almost immediatly. Both Michael and Louis kept me informed of everything as it went along and I was amazed how smooth and easy it all was. Excellent work guys. Thankyou :-)

Angie · 10 November 2018

Agent replied · 8 November 2024

Hi Angie Thank you very much review and 5* rating! I am delighted to hear that Michael and Louis provided such good service and were able to find you a Tenant so quickly! Kind regards, Jake

5/5

Trustpilot

Bairstoweves Biggin Hill, absolutely brilliant.

Bairstoweves Biggin Hill. Brilliant! From start to exchange Caroline was a dream. We haven't moved for 29 years so were very apprehensive. However Caroline and her team made it a great experience. She was always there when we needed her. She was able to answer or find answers to all our concerns. Caroline was always very friendly and put our minds at rest over the 5 months. Gary, the manager, gave us a very good deal from the ouset and from there on in the team worked hard, thoroughly deserving their fee. I would definitely reccomend the company to anyone wishing to move house effortlessly. Thank you Bairstoweves and thank you Caroline.

Paul · 5 April 2022

5/5

Google

I would lile to thank laura she has been such a great help with helping find a new home for myself and my daugther and the process she has made it so easy and has offered help every step of the way and made it stress free would highly recommend

DJ · 22 February 2025

Agent replied · 11 October 2026

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Bairstow Eves Walthamstow branch

Please stay away from this company or instruct them with caution. Information was misrepresented to me when I handed over my property for let, they advertised on conditions I was not aware about and the whole process dealing with them was very distressing involving dishonesty and lies.After deducting their commission they also deducted unauthorised amounts that was not agreed, this included making up figures and deducting the same from the money they were required to transfer into my account. They refused to send across a statement when requested and I knew the money they paid was less than what was agreed, had to go through much stress to obtain this, when I did receive the statement, it included deductions that was never agreed and part of the money taken was a made up amount. If you do use this company (which I strongly advise against) check your statement once they deduct thier commission. The first time I used them £500 was dishonestly taken from my money, a sum that was legally mine, was shocked when I noticed this. The second time monies was deducted again with false information on the statement. On both occasions I had to request the money back, the £500 was returned, the other amount involved me going through a complaint procedure which was biased with no proper investigation. This company were dishonest and incompetent in their dealings with me. To get my money back took months. It's a repeated pattern with them so be cautious it's not worth the stress. It is the worst experience I have had and I will not recommend the company at all.

Uche · 30 December 2021

1/5

Trustpilot

Would give them 0 if I could

Would give them 0 if I could. They have been showing up to my flat unannounced for the last 2 years since the Landlord is selling the property. They have ignored our boundaries as tenants, ignoring our requests to only do viewings on certain days. They show up whenever they want, claiming they have contacted us when in fact they’re have not. Absolutely ridiculous.

Victoria · 19 August 2023

5/5

Trustpilot

Bairstow eves is the best

My wife and I are new to this country, and finding a home was a long and difficult journey for us. We visited many letting agencies, but unfortunately, none of them were very supportive or helpful. Eventually, we decided to give Barstow Eves Southend a try, and that decision truly made all the difference.

Najmul · 16 December 2025

5/5

Google

Special thanks to Louis Lavallin at the Clacton On Sea Lettings branch. Louis is prompt and professional at all times and has dealt with all of our landlord queries in a timely and courteous manner keeping us informed during the whole process. Thanks Louis Mr and Mrs MeloyPositiveProfessionalism

Tony · 9 November 2021

Agent replied · 8 November 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

HORRIBLE EXPERIENCE with Bairstoweves BARKINGSIDE Caernarvon Drive.

Horrible Experience with Baristoweves barkingside branch. No ethics or professionalish in any of thier agents, there is no transparency! Few things we observed:1. They over-estimate house prices for sellers just to trick them into choosing them.2. They dont even pass buyers offer to sellers, we had to revise our offer after the bank down valued the property much lower that thier asking price, and they removed it from sold stc without even informing us.3. There is no transparency whether they even informed the sellers about the down valuation from bank because this would highlight how inaccurately they had valued the property in the first place. There is definetly major blunder with their valuation process.4. Caernarvon Drive, Clayhall, Ilford, Essex IG5 came to market for 450k, reduced to 425k and then they accepted offer of 40*k and the bank valued it to 3*5k.5. There is never any formal email communication, they deal with things over call and half heartedly.6. Most of thier sales falls through because of this unprofessionalism.There is much more so I would suggest sellers and buyers to not fall into thier trap.

Sushma · 4 November 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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