Every review we hold for the Telford and Wrekin office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotDBroberts are amazing!
We have been with DBroberts for just under 4 years and couldnβt have asked for a better estate agency to rent with. They have truly looked after us, advising on any issues we have had and carrying out regular inspections to ensure we are happy with the property we lived at. They were quick and professional with both the tenancy start and end, and kept me informed with all the necessary steps that I needed to take. After meeting Bethany and Lisa they are both wonderful people and certainly take pride in their work and most importantly made our first renting experience wonderful.
HS Β· 22 October 2025
β
β
β
β
β
5/5
TrustpilotTia has been phenomenal
Tia has been phenomenal from the get go!We've not had an easy process (not DB's fault), but Tia has reassured us every step, we are now able to move!! Thank you Tia!!
Smith Β· 25 September 2024
Agent replied Β· 22 October 2024
Thank you so much for your lovely feedback! We're delighted to hear that Tia has been able to support you throughout the process and help make your move possible. Weβll be sure to pass on your thanks to her.
β
β
β
β
β
5/5
TrustpilotWeβve had such a positive experienceβ¦
Weβve had such a positive experience working with Katie Dennant from DB Roberts. From the very start, she has been friendly, professional, and incredibly helpful in guiding us through the process of putting our house on the market. Katie took the time to explain everything clearly, answered all our questions with patience, and made the whole experience feel smooth and stress-free. Her knowledge of the local property market and attention to detail gave us real confidence that we were in great hands.
Jonny Β· 20 October 2025
β
β
β
β
β
5/5
TrustpilotEveryone was friendly very helpful abdβ¦
Everyone was friendly very helpful and gave Advice when needed and kept me up to date with Viewings and Feedback.Lloyd from the Auction was very friendly nice.Kept me up to date weekly and gave me Advice when needed.Made the Selling of my late Mothers Bungalow a pleasent experience took the stress out it all.I would Highly Recommend D B Roberts and I am sold to anyone
MRSLOUISEMBANNAN Β· 12 August 2024
β
β
β
β
β
5/5
GoogleAshleigh was great and there for me at every stage of the buying process. She explained all of the conveyancy jargon so well! Thanks for your help π β¦
Anna Β· 25 October 2024
Agent replied Β· 9 November 2024
Thank you for your kind feedback!
β
β
β
β
β
5/5
TrustpilotTia and the DB Roberts Team!
Tia at DB Roberts was so welcoming and helpful during the entire process of us looking to rent a property, right from the very first phone call of arranging a viewing she was super warm and friendly. Then during the application process there was no issue to silly for her to handle. She made sure to keep us updated during all steps, and was so approachable ! The other women we dealt with in this process (Allison for the viewing) and the women in the office who were very welcoming when we had to go into the office to sort out some referencing issues were also incredible.Overall the experience I have had with Tia and the DB Roberts team has been so amazing and so welcoming. Would definitely recommend them to anyone else who wants a smooth transition into a new home ! Thank you for helping us find our new little home !
Jennifer Β· 7 September 2024
Agent replied Β· 22 October 2024
Thank you so much for your glowing feedback! We truly appreciate your recommendation and are so happy to have helped you find your new home. If you ever need anything in the future, please donβt hesitate to reach out.
β
β
β
β
β
5/5
TrustpilotI had an exceptional experience with DBβ¦
I had an exceptional experience with DB Roberts in Telford, and I couldn't be more pleased with their service. We came to them from another local agent who had let us down and DB Roberts were absolutely fantastic throughout the entire process. Their professionalism, attention to detail, and friendly approach made everything run smoothly. They were always available to answer my questions and offered invaluable advice at every step. Lisa and Bethany truly went above and beyond to make sure everything was perfect. I would highly recommend DB Roberts to anyone looking for a reliable and dedicated estate agent!
McPadraig Β· 6 September 2024
Agent replied Β· 22 October 2024
Thank you so much for your wonderful feedback! Weβre thrilled to hear that your experience with our Lettings team was so positive, especially after your previous frustrations with other agents. Thank you for choosing DB Roberts!
β
β
β
β
β
5/5
GoogleMiah and the team have been extremely helpful during the buying process. Any query was swiftly dealt with which was very much appreciated from a first time buyer.
Owen Β· 2 November 2024
Agent replied Β· 9 November 2024
Thank you for sharing your experience! We're so glad to hear that you felt supported throughout your first home buying journey. Congratulations on your new home!
β
β
β
β
β
5/5
GoogleWish had have just gone with DB Roberts in the first place (rather than an online estate agent) Brandon came out to value and was very helpful, the ladies that I have dealt with in the office have been helpful, always made time to talk me through things, and now found us a buyer. Would highly recommend.
In my opinion and experience you can get cheaper fees out there, but you get what you pay for.
Kerriejane Β· 2 November 2024
Agent replied Β· 9 November 2024
Thank you for your fantastic feedback! We're so glad Brandon and the team could support you throughout the process and help find a buyer. We appreciate your recommendation.
β
β
β
β
β
5/5
GoogleMy mother and I have had a really good experience working with DB Roberts and Miah as first time buyers. We were kept up to date and informed throughout the journey, Miah was very helpful and patient, she answered all our questions, sign posting us to the appropriate services when needed.
We would definitely recommend them!
Cristabel Β· 16 November 2024
β
β
β
β
β
5/5
TrustpilotNeeded something urgent and Bethany wasβ¦
Needed something urgent and Bethany was very understanding and helpful. Excellent customer service.
Fahad Β· 26 February 2026
β
β
β
β
β
5/5
GoogleMiah has been absolutely brilliant keeping me well informed with all relevant information it's a pleasure to deal with her on behalf of DB Roberts
John Β· 19 October 2024
Agent replied Β· 9 November 2024
Thank you for your kind feedback, it's great to know youβve had such a positive experience!
β
β
β
β
β
5/5
TrustpilotTia - great
Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.
Peter Β· 18 June 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to share your experience with Tia!
β
β
β
β
β
5/5
TrustpilotWe had a property check
We had a property check carried out by Claire. Nice friendly approach, felt at ease, carried out in a professional knowledgeable way. First class!
Denise Β· 18 March 2026
Agent replied Β· 26 May 2026
Thank you Denise! Weβll be sure to pass your kind words on to Claire, she'll be delighted to hear them.
β
β
β
β
β
5/5
TrustpilotAmazing!
Cannot recommend Andrea enough :)Always smiling always helpful; guided me through each step and was always available for any advice I needed Highly recommended Andrea and her team βοΈβοΈβοΈβοΈβοΈ
Charmaine Β· 28 June 2024
Agent replied Β· 22 October 2024
We appreciate your feedback! If you ever need further assistance, we're just a call away!
β
β
β
β
β
4/5
TrustpilotThe letting management team at DBβ¦
The letting management team at DB Roberts, are the best I have had. Over 22 years I have contracted the letting of my flat to several agents.Lisa runs a very good department, Nicole is very prompt, professional and a good listener. So she can resolve issues quickly and without drama.I wouldn't hesitate to recommend them. Thank you.
Fiona Β· 21 August 2024
β
β
β
β
β
5/5
TrustpilotThe team at DB Roberts are always veryβ¦
The team at DB Roberts are always very helpful and prompt with the support and feedback. Special thanks to Nicole Stiller.
Parmy Β· 4 November 2025
β
β
β
β
β
5/5
TrustpilotHappy tenant. Thank you DBRoberts Team
All of the interactions I always had a great experience. I was kept updated on each step. Received emails confirming if a process was completed. All my requests or adjustments dealt with promptly.
Megan, Nicole and Bethany have all been outstanding in communication, efficiency and kindness. Thank you. I appreciate it beyond I can express.
VΓ’nia Β· 27 February 2026
β
β
β
β
β
5/5
TrustpilotNicole stiller has been absolutelyβ¦
Nicole stiller has been absolutely amazing in helping us to swiftly get a move in date, she has made it so nice and easy and has been so lovely and helpfull, very responsive, professional and so polite. She's a credit to your company
Lisa Β· 30 May 2026
β
β
β
β
β
1/5
Trustpilotabsolute scammers
absolute scammers, homeowners and buyers avoid at all costs. this estate agency takes money on the side from the people who they help buy the properties, they do not convey the higher offers to their clients, instead they would only forward the lower offers and one offer from the person who paid them on the side to secure the property, absolute joke. we had the highest offer on a property and were told that the customer chose somebody who deserved the property more than us even though there offer was lower than ours, poor old owner doesn't even know he got mugged by these scammers and lost a few thousand pounds.
Rav Β· 26 June 2025
β
β
β
β
β
5/5
TrustpilotEmily Little is very humble,friendlyβ¦
Emily Little is very humble,friendly and approachable person and always gave clarity to the queries I had.Still in the process of completion of purchase of our first home and are happy with the services provided.Would recommend.
Simi Β· 4 December 2023
Agent replied Β· 23 December 2024
Thank you for your recommendation and we look forward to assisting you throughout the completion process!
β
β
β
β
β
5/5
TrustpilotBethany has made things very easy
Bethany and the team have made being a landlord pretty straight forward. I dont have you do anything and often i forget im a landlord.
Joe Β· 2 September 2025
β
β
β
β
β
5/5
TrustpilotBethany is very helpful
Bethany is very helpful, open and communicative. All queries quickly resolved, really a great experience. Thanks!
Mike Β· 27 November 2025
β
β
β
β
β
5/5
TrustpilotStunning Nicle Stiller!
Over the past months, Nicole Stiller has consistently demonstrated exceptional performance as a property manager. Her prompt responsiveness and meticulous attention to reported property issues have been truly outstanding. Her professional conduct has been exemplary, and I believe that if all property managers exhibited the same level of dedication as Nicole Stiller, many tenant-property manager-landlord challenges would be significantly mitigated. She certainly deserves a pay rise!
Nelson Β· 6 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.