Trusted Agent profile · Telford and Wrekin
★★★★★
330 reviews across 3 platforms
30 Market Street, Wellington, Telford, TF1 1DT, Telford and Wrekin, TF1 1DT
DB Roberts's office in Telford and Wrekin, at 30 Market Street, is rated 4.6 out of 5 across 330 reviews on three platforms, including 47 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. DB Roberts hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Telford and Wrekin.
Every review we hold for the Telford and Wrekin office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service, a friendly team who kept me updated every step of my offer and initial purchase steps through to handing over to the solicitors. Great communication and no chasing for updates required.
Thanks Joss, we really appreciate you taking the time to leave a review. It’s great to know that you felt supported throughout your purchase. Wishing you all the best as things progress 🏡 …
5/5
GoogleI found my experience with DB Roberts to be extremely positive. The team was friendly, efficient, and consistently kept me updated on the progress of my offer. Their communication was clear and timely throughout the process.
Thank you Matthew for sharing your positive experience with our team!
5/5
TrustpilotFrom selling to completion
From selling to completion, Joshua @ the wolverhampton branch always kept me informed of the progress and always came across professional and helpful. Thanks again
5/5
TrustpilotHappy customer
Very positive experience from start to finish. The staff at db roberts in stafford were helpful, polite and kept me informed throughout the whole process of selling my property. Would recommend using this estate agents if your buying or selling your property.
Thank you for taking the time to share your experience! Your recommendation means a lot to us and we’re always here if you need us again in the future.
5/5
GoogleDB Roberts have, so far, been excellent in helping me find my new home. Professional, friendly and relatively easy to contact, and very accommodating with respect to my preferences when searching for the right property. I hope they keep up the same standard of service through the rest of the purchase process!
Thank you for your kind words! We're so glad to hear that our team has been able to support you in finding the right home.
5/5
TrustpilotExceptional Service from Jessica
Jessica offers exceptional customer service, is focused, passionate and driven to provide the best experience possible in the buying/selling process. Her communication, knowledge and support ensures a calm process with you having every faith she is doing everything for you without the need to chase or worry. Thank you Jess!
5/5
TrustpilotFriendly and professional
Friendly and professional. Everything went smoothly. Adam was very helpful.
Thank you for your feedback!
5/5
TrustpilotFive star experience all round
Upon trusted recommendation we used your services in both buying and selling our house. Both Brandon Boyd and Lisa Dumbrell made the process so simple and easy, their friendly and pleasant nature really made the experience special. I can not recommend this company more, they as are simply wonderful
5/5
TrustpilotExcellent sevice
Andrea has been very friendly and helpful. Excellent communications.
Thank you for your wonderful review! We're delighted to hear that Andrea provided you with friendly and helpful service. Your feedback is appreciated.
5/5
TrustpilotDB Roberts were fantastic!
DB Roberts were fantastic!! We saw a house we wanted and needed to get ours on the market pronto! Dan came out to appraise our house, discussed valuation and the rationale behind it, pulled out all the stops to get super images done using professional photographer and for us live within 3 days. We were then handed over to the very capable hands of Adam and Lottie who provided us with a constant stream of qualified viewings, we sold very quickly but they kept us informed throughout. Dan also kept us in the loop in terms of new properties coming in the market we may be interested in viewing which was amazing. The commission charged was less than other agents and worth every penny - thank you DB Roberts- top class!
5/5
TrustpilotExcellent service - Emily Little
Excellent service Emily was an absolute gem and kept us updated through our journey when we sold our house. Always had feedback on viewings and we were kept updated after we sold. Communication is key D B Roberts understands this 100% recommend
5/5
TrustpilotSupportive and informative
Every time I called Andrea and Emily were very happy to answer all my questions and they both knew the properties well, which made us feel more confident in our decisions. They seem to have been very helpful and supportive in our house buying journey so far!
5/5
TrustpilotMany years of excellent service
I have been renting my flat with DB Roberts for nearly ten years now. First Lisa and now Nicole have been extremely helpful. They have dealt with multiple repairs, and tenancy changes, always swift and professional. It is fair to say that I would not be able to keep the flat rented out without them.
Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service for many more years to come!
1/5
YellDisappointed Customer Higehr End of Chain
If Emma is the example of DB Roberts Estate Agt support I certainly will never use this company in the future and I will ensure that I pass on my dissatisfaction with her approach and support to the higher end of the chain with all friends, family and work colleagues. Although I appreciate that I am not DB Roberts direct client, Emma from the start has not responded to my calls and been dismissive and rude whenever I have actually spoken to her. Rebecca normally answers the phone and is very polite and helpful in chasing the solicitors. Emma's response is "I have phoned them, what more do you want me to do" - my answer would be to find out exactly why contracts have not been exchanged with a day left until completion. It is selfish and does not support people higher up in the change when removals companies need to be acquired etc. Purplebricks on the other hand (my estate agents) have done everything in their power to chase up the bottom of the chain, but can only deal with DB Roberts.
5/5
TrustpilotGreat to work with
Emily has been brilliant to liaise with over the last week with regards to purchasing a property. Any questions I’ve had have been answered promptly, I have been kept up to date with everything without having to chase for details. Highly recommend!
5/5
TrustpilotBrilliant service…
Brilliant service and always answering my questions quickly. Bethany is really helpful and I never need to worry about my property or my tenants as any issues are resolved quickly and with minimal input required from myself.
5/5
TrustpilotFantastic service and Fantastic Staff
Fantastic service from everyone at Db Roberts. Special thanks to Claudia and Brandon who went out of their way to help us with both our sale and purchase. Always happy to speak to me, and constantly updating through the process. Thank you so much!!
5/5
GoogleI can highly recommend Miah and the team at D B Roberts for a professional and friendly service.
5/5
TrustpilotCustomer service
I always find the team in lettings to be knowledgable and helpfull. Nicole is always professional and reliable when you need something done. Keep up the good work :)
5/5
TrustpilotSteve and his team provided excellent …
Steve and his team provided excellent service and communication throughout the whole process. A special mention for Emily who kept us constantly inform when one of our potential buyers was unavoidably delayed for his viewing. Excellent service from start to finish.
5/5
TrustpilotEmily was helpful and pleasant as well as being efficient
Emily was helpful and pleasant
Thank you for your feedback!
5/5
TrustpilotHighly recommended for a tricky sale
We initially thought our probate sale would be straightforward, but a large stock of similarly sized new-build properties on the level market meant it proved trickier than we’d hoped. However we appointed DB Roberts after meeting 4 agents in total as they seemed very professional, realistic in terms of achievable sale price, and very responsive - all combined with a fair price. We had unavoidable issues with our sale (cancellation of purchasers’ sale at last minute!) but they were very practical and got a regular range of good quality viewings throughout the process. They also liaised regulator with updates and useful overview on what the local market was doing. We finally achieved the price we wanted and we have happy new owners moving in this week. Highly recommended.
5/5
GoogleReally helpful staff with fast replies and detailed emails. Would recommend these to anyone and would most likely use in the future for selling.
Thank you so much for your kind words, Kieran! Should you need any assistance in the future, whether it's selling or any other property-related queries, we're here to help. Thanks again for recommending us!
4/5
TrustpilotThe way my calls and inquiries were…
The way my calls and inquiries were handled especially by Tia, is absolutely fantastic especially being a foreign national trying to rent she made the process so stress free. I wish there were more people like Tia,and the whole friendly crew at DB Roberts and Partners.
Your kind words about Tia and our team mean a lot to us and we’ll be sure to share your compliments with them. If you need any further assistance in the future, please feel free to reach out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. DB Roberts hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Telford and Wrekin.
