Trusted Agent profile · Telford and Wrekin
★★★★★
399 reviews across 2 platforms
6 Oxford Street, Oakengates, Telford, TF2 6AA, Telford and Wrekin, TF2 6AA
DB Roberts's office in Telford and Wrekin, at 6 Oxford Street, is rated 4.6 out of 5 across 399 reviews on two platforms, including 116 Google reviews rated 4.7.
Every review we hold for the Telford and Wrekin office, from every platform, shown as written. First names only.
5/5
GoogleLisa, Bethany, Tia, Nicole and (more recently) Donna have always been polite and pleasant in their work, in my experience. they work hard to provide an efficient service. …
Thank you for the wonderful 5-star review, Corinne! It is rare to have so many of our team members mentioned by name, and we are incredibly proud of Lisa, Bethany, Tia, Nicole, and Donna for the hard work they do. Whether it’s navigating … More
5/5
TrustpilotNeeded something urgent and Bethany was…
Needed something urgent and Bethany was very understanding and helpful. Excellent customer service.
5/5
GoogleNichole is always so helpful and efficient. I have found all of your staff to be very helpful. You all deserve a good review.
Thank you for your wonderful review Suzanne!
5/5
GoogleNicole has been very professional and timely in her response, in resolving or fixing issues for our tenants and responding to us.
Thank you for your kind words about Nicole, we’ll be sure to pass on your appreciation!
5/5
TrustpilotTia - great
Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.
Thank you for taking the time to share your experience with Tia!
4/5
TrustpilotThe letting management team at DB…
The letting management team at DB Roberts, are the best I have had. Over 22 years I have contracted the letting of my flat to several agents. Lisa runs a very good department, Nicole is very prompt, professional and a good listener. So she can resolve issues quickly and without drama. I wouldn't hesitate to recommend them. Thank you.
5/5
TrustpilotAmazing!
Cannot recommend Andrea enough :) Always smiling always helpful; guided me through each step and was always available for any advice I needed Highly recommended Andrea and her team ⭐️⭐️⭐️⭐️⭐️
We appreciate your feedback! If you ever need further assistance, we're just a call away!
5/5
TrustpilotWe had a property check
We had a property check carried out by Claire. Nice friendly approach, felt at ease, carried out in a professional knowledgeable way. First class!
Thank you Denise! We’ll be sure to pass your kind words on to Claire, she'll be delighted to hear them.
5/5
TrustpilotThe team at DB Roberts are always very…
The team at DB Roberts are always very helpful and prompt with the support and feedback. Special thanks to Nicole Stiller.
5/5
Googlebethany was a great help with recovering some old tenancy documents very helpful and very fast thank you
That’s great to hear, Lesley! We're glad Bethany could get those documents over to you so quickly. Thanks for the five stars!
5/5
TrustpilotAn excellent service from D B Roberts…
An excellent service from D B Roberts as they helped us find our new home. Andrea, Emily and Steve were all brilliant as were their colleagues who accompanied us on some of the viewings. A totally professional, caring and customer focussed service from the team who treat you as a person not a "number" Thank you all for looking after us so well!
5/5
TrustpilotThe DB Roberts team are kind and have tenant clientsat heart ..they have…
The DB Roberts team is superb.they have thier tenants clients at heart. At point where they wish to give me the house but for landlord's decision,they still cared for me and wish I get a place to rent.i really appreciate all the staff effortlessly magnificent especially Tia. God bless you Tia and your team for your kind words
5/5
TrustpilotHappy tenant. Thank you DBRoberts Team
All of the interactions I always had a great experience. I was kept updated on each step. Received emails confirming if a process was completed. All my requests or adjustments dealt with promptly. Megan, Nicole and Bethany have all been outstanding in communication, efficiency and kindness. Thank you. I appreciate it beyond I can express.
5/5
TrustpilotNicole stiller has been absolutely…
Nicole stiller has been absolutely amazing in helping us to swiftly get a move in date, she has made it so nice and easy and has been so lovely and helpfull, very responsive, professional and so polite. She's a credit to your company
5/5
GoogleBethany and the team have made things very easy for me and often I forget I'm meant to be responsible for a house. Thankyou very much.
1/5
Trustpilotabsolute scammers
absolute scammers, homeowners and buyers avoid at all costs. this estate agency takes money on the side from the people who they help buy the properties, they do not convey the higher offers to their clients, instead they would only forward the lower offers and one offer from the person who paid them on the side to secure the property, absolute joke. we had the highest offer on a property and were told that the customer chose somebody who deserved the property more than us even though there offer was lower than ours, poor old owner doesn't even know he got mugged by these scammers and lost a few thousand pounds.
5/5
TrustpilotBethany has made things very easy
Bethany and the team have made being a landlord pretty straight forward. I dont have you do anything and often i forget im a landlord.
5/5
TrustpilotBethany is very helpful
Bethany is very helpful, open and communicative. All queries quickly resolved, really a great experience. Thanks!
5/5
TrustpilotStunning Nicle Stiller!
Over the past months, Nicole Stiller has consistently demonstrated exceptional performance as a property manager. Her prompt responsiveness and meticulous attention to reported property issues have been truly outstanding. Her professional conduct has been exemplary, and I believe that if all property managers exhibited the same level of dedication as Nicole Stiller, many tenant-property manager-landlord challenges would be significantly mitigated. She certainly deserves a pay rise!
5/5
TrustpilotBethany is great
Bethany is always really lovely and helpful. If anything needs sorting out she’s quick and efficient at getting things done
5/5
TrustpilotI highly recommend D B Roberts &…
I highly recommend D B Roberts & Partners; an excellent estate agents. The staff were very professional, helpful and efficient throughout the process. They kept me informed and updated in a timely manner. I had regular contact with Adam Foster, one of the Sales Negotiators, and I can't praise him enough. Thank you :-)
Thank you so much for your lovely review and recommendation! We will pass your comments onto Adam. If we can help with anything in the future, we’re only a call away 😊
5/5
GoogleI love renting through D B Roberts and I have a great land lady. We all seem to work together in harmony and I couldn’t ask for anything better. Thank you 😊 …
Thank you, Stephen! We’re really pleased to hear you’re enjoying renting with us and that everything is working so well with your landlady. It’s great to know the teamwork is going smoothly!
5/5
TrustpilotExcellent Service
Ellis was knowledgeable and supportive. An excellent communicator who me made feel as though I had been handled proffesionally.
5/5
TrustpilotExcellent service and friendly people
Excellent service and friendly peopleThey couldn't have been better for helping my 82 year old mother sell her property and Katie Dennant was especially kind and willing to go the extra mile.All the office staff were helpful and and pleased to sell mom, successfully move house, I can't remember all their names but Katie and Sam do need a special mention
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
