Every review we hold for the Teignmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLiesa and the team have been incredibly helpful in sorting out the rental of a flat. Both her and the team are Incredibly responsive, knowledgable and helpful - unlike a lot of the other estate agents in the Dawlish and Teignmouth area. Highly recommended.
Dan · 14 June 2021
Agent replied · 13 June 2024
Hi Dan
Thank you very much for your review. It is great to hear that your experience with our Lettings Office was so positive.
Best wishes
Chris Hall
★★★★★ 5/5
GoogleHad a fantastic experience with D+P. Jen Murray was very detailed and helpful during our time with her. Thank you again!
George · 16 November 2023
Agent replied · 13 June 2024
Many thanks, George.
★★★★★ 5/5
GoogleProfessional approach from all the letting staff. Responded quickly to any questions we raised. New tenant found quickly and all checks completed in a timely manner. Will use their expertise in the future.
Martin · 9 April 2026
★★★★★ 5/5
GoogleGreat customer service experience. Jen has been extremely helpful in our enquiries. I would recommend D&P to others. Thank you.
Nicole · 16 November 2023
Agent replied · 13 June 2024
Thank you for your review.
★★★★★ 1/5
GoogleAfter moving out 3 weeks ago and chasing daily, they have still not responded to our requests for our deposit back. When speaking to the staff they are rude and dismissive, and were throughout our tenancy. Communication has been poor always, lettings department are awful to deal with. After explaining to us that they would help as much as possible when notifying us that our tenancy would be ending in late November (by quickly dropping an envelope through the door and scurrying away, no phone call or prior warning and 10 days after our baby was born) they have been a nightmare to deal with. After the 14 day statutory period elapsed for them to return our deposit we were sent a list of superficial ridiculous points that would require "works" to rectify. Including removal of flowers we left for the landlord upon departure. That was 7 days ago and after daily emails from us we still have had no response. Apparently once you have left a property you are no longer a concern. Families beware of renting through this company.
Roxanne · 15 June 2019
★★★★★ 5/5
GoogleI had a great experience with dart and partners. Thank you to all the team especially Jen :)
Stacey · 16 November 2023
Agent replied · 13 June 2024
Thank you for your kind review.
★★★★★ 4/5
GoogleExcellent, friendly service
M · 16 February 2026
Agent replied · 16 April 2026
Thank you for your review.
★★★★★ 5/5
GoogleExcellent service, Fran was really helpful, answered all the questions we had to ask, would recommend
Tilly · 16 November 2023
Agent replied · 13 June 2024
Thank you.
★★★★★ 5/5
GoogleThank you for the service I recieved. Jen was super helpful and informative throughout the process
Debi · 16 November 2023
Agent replied · 13 June 2024
Many thanks for leaving Jen a review.
★★★★★ 1/5
GoogleWe visited Dart and Partners just over 4 years ago when we were looking to buy our first home. The staff did not listen to the type of property we were after, or which area we were after. They showed us round a couple of houses without much interest, and we have never heard from them since, so I assume they still think we are looking to buy?? Absolutely useless.
And in reply to your comment, that is not me on your records, as when we signed up with you over 4 years ago, I was not married, and therefore was signed up under my maiden name.
Jen · 14 June 2022
Agent replied · 13 June 2024
Dear Mrs Heard, I am amending my previous response to your review of my company as I believe your comments, and the basis for leaving such a negative evaluation of my team to be spurious.
At the time, when you left the review, your comments did not “ring true” with me. As I mentioned in my previous response, our digitally timestamped computer records showed your having been registered with us in September 2019 (in your married name). Your review made no reference to your more recent contact with Dart & Partners, nor the fact that you had discussed several properties with us and attended a viewing with my colleague Chris Pearson on the 26th September 2019. Your review simply referred to contact with us in 2015, suggesting that our records were incorrect and that we were incompetent for assuming you were still looking in 2019. I do not believe this to be a true reflection of the facts.
You have mentioned that it must be a different Mrs Heard on our records. I can assure you that this is not the case as the record was linked to your husband and I doubt very much there is another Mr & Mrs Heard living locally with both of the same first names as you and your husband.
Furthermore, since leaving this review for Dart & Partners, I note that your correspondence address was sold in January of this year, and that subsequently you gave a glowing review of an excellent local solicitor who acted for you when you moved. You also reviewed a Dawlish based estate agent, saying that you sold your property through them in 2019.
Therefore, it is clear that you did move recently and as such your comments about Dart & Partners are incorrect and appear to be nothing more than an attempt to damage the reputation of a small, family owned business.
Nonetheless, I suppose all of this is academic given the length of time that has elapsed and I suspect we will never know the real reasons for using such derogatory language as “absolutely useless” in relation to the most successful and well established estate agent in the area.
Chris Hall, Director, September 2020
★★★★★ 5/5
GoogleWe had some outstanding service from all the letting staff at Dart's Teignmouth office, whilst trying to find a place to rent for our daughter. Teresa, in particular, went out of her way to find us a suitable ground floor flat (for mobility reasons) that we have rented. It fitted our needs perfectly. She was patient, thoughtful and caring.
Finding a rented place is stressful at the moment with such high demand. Yet the staff made this process as simple and efficient as possible. A great big thanksPositiveResponsiveness, Professionalism
Carlos · 14 June 2022
Agent replied · 13 June 2024
Dear Carlos, thank you for taking the time to review our lettings office.
★★★★★ 5/5
GoogleI had an excellent experience with Dart & Partners thanks to the incredible support from Jennay.Very trusted company I would use again
Emily · 10 August 2025
Agent replied · 13 June 2024
Thank you very much.
★★★★★ 5/5
GoogleGreat service, friendly helpful staff, especially Jordan, who went above and beyond to assist.
Nicola · 16 November 2023
Agent replied · 13 June 2024
Many thanks for leaving us a review.
★★★★★ 5/5
GoogleA big thank you to all at Dart and Partners for their help with the sale of one house and the purchase of the next. Particular mention to Jen and Paul for all of their help with the ups and downs of the process! Nothing was too much trouble and Jen always happy to help - even when the pressure is on!
Ruth · 16 November 2023
Agent replied · 13 June 2024
Thank you Ruth, we hope you are happy in your new home.
★★★★★ 5/5
GoogleAll very helpful, especially Fran who was happy to answer all my questions.
Sian · 16 November 2023
Agent replied · 13 June 2024
Thanks for taking the time to leave a review.
★★★★★ 5/5
GoogleGreat service all round, Jen was particularly helpful and informative and super lovely!
Liddy · 16 November 2023
Agent replied · 13 June 2024
Thank you :-)
★★★★★ 1/5
GoogleCAUTION: this estate agent is much more interested in the profits of their landlords than the wellbeing and dignity of their tenants.
The teignmouth flat I rented for a year was massively over charged, with a landlord who took far to long to address a growing damp problem and then addressed it be having a handy man repaint the walls so that the cycle would repeat next year. Our electric boiler had poor function and the electric radiators I'm the property were non-functioning or ill suited.
Upon leaving my deposit return was a stressful process where it was not clearly communicated how to dispute the claim, finding the details of the claim was unessesarily complex and I was borderline harassed over a missing table in my unfurnished flat. Safe to say that I had my deposit taken from me after causing such stress that I had to be absent from my work.
Gwendolyn · 26 July 2024
★★★★★ 5/5
GoogleAll went fairly smoothly, Paul and the team there worked very well on my purchase
Jake · 18 August 2023
Agent replied · 13 June 2024
Many thanks for your review Jake.
★★★★★ 5/5
GoogleGreat service from start to finish from Ben and the Team. We are lucky enough to be living in our dream house as a direct result of Ben’s knowledge and network within the area. I have no doubt that this move wouldn’t have happened with any other estate agent.
Amy · 6 June 2024
Agent replied · 13 June 2024
Many thanks for your review, it is much appreciated.
★★★★★ 5/5
GoogleAfter having a bad experience with the last estate agents I went to, I was really happy with Dart & Partners. The team were very helpful and brought a high level of professionalism that I would recommend to anyone looking to use their services.
Matthew · 28 August 2024
Agent replied · 29 August 2024
Hi Matthew. Thank you very much for taking the time to leave us a review. We are really happy that you are so pleased with our service.
★★★★★ 5/5
GoogleJennay is a gem. Amazing customer service. Lovely girl xxx
Billy · 16 November 2023
Agent replied · 13 June 2024
Many thanks Billy.
★★★★★ 5/5
GoogleI recently spoke Jennay who was super friendly and helpful. She took time to talk me through the process and answered all of my questions. Being a first time buyer this was a daunting process, but the experience I had with Dart & Partners put me at ease and the information I got was invaluable! Would highly recommend.
Nicole · 16 November 2023
Agent replied · 13 June 2024
Many thanks for the review.
★★★★★ 1/5
GoogleAvoid at all cost! Extremely rude and dismissive. Like all letting agents their loyalties lie with the landlord this is at the cost of the tenants, instead of advising landlords to carry out work that is needed to be done at the property they will wait for the tenants to move out and make them responsible instead of making the landlord responsible for their own property. I moved into a property with stains on the bathroom floor which I was assured would be cleaned, various other minor issues which should have been resolved prior to moving in ie grass not being cut for months the shower having black mould in the corners and poor plumbing under the kitchen sink, upon vacating the property I have now been told I am responsible for this and it will be deducted from my deposit. They have failed to send necessary documents which again they are trying to use against us to deduct from our deposit. I would strongly advise renting privately where possible there is just not enough protection for tenants
Georgia · 14 June 2021
Agent replied · 13 June 2024
Dear Georgia. I have now had time to investigate your concerns with our Lettings Manager and our version of events do not exactly match your own. I also understand that the situation has now been resolved amicably with both parties seemingly in agreement. If you remain dissatisfied or would like to discuss the issue in more detail please feel free to call me on 01626 772507 or email chris@dartandpartners.com
★★★★★ 5/5
GoogleAll the staff I have spoken to at the Teignmouth branch have been amazing. We are moving long distance and when I call for help/ advice they are always so full of warmth and support. I know they are really busy and probably stressed to the max, but I never have any indication of that because they are so professional. Thank you guys. I can’t wait to start finding our forever home with you once we get there!!PositiveResponsiveness, Quality, Professionalism, Value
Ruth · 14 June 2021
Agent replied · 13 June 2024
Dear Ruth. Thanks for taking the time to leave a review and for your comments. We also can’t wait to help you find a home once you are here! Regards, Chris Hall
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