Every review we hold for the Taunton office, from every platform, shown as written. First names only.
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5/5
GoogleIt's always been a pleasure to deal with Simon Ware and his office. Recently he was able to arrange viewings and find within a couple of days of entering the market a purchaser for a property we were selling. 100% of the asking price being obtained. The office then made sure the transaction moved ahead and was completed promptly. Fees are competitive and reasonable and I am pleased to recommend his firm.
Bernard Β· 26 June 2023
Agent replied Β· 27 July 2023
Thank you so much for your kind words. It was a pleasure to act for you and we all wish you well for the future.
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5/5
GoogleWe were purchasing a property sold through Ware & Co. Viewings by Simon, very friendly and informative. Through the purchace we had Gemma who was fantastic, answered any question quickly and worked very hard to keep everything moving or chase updates. Fantastic service, would gladly recommend.
Ashley Β· 26 November 2024
Agent replied Β· 10 December 2024
Thank you Ashley for your lovely review. It was a pleasure dealing with you and I hope you will be very happy in your new home.
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5/5
GoogleI strongly recommend Ware &Co and especially Martin Jacobs. He is the most hard working, reliable, honest and thoughtful estate agent I met. He kept us updated through the whole process, always there when I needed him, always one step before others, and always on the top of everything. I was delighted to work with Martin, he made sure that we were very well looked after. Thank you Martin, and Ware & Co! You are doing an amazing job!
Mihaela Β· 27 July 2019
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1/5
GoogleHad a bad experience with this company. We applied for a property with them after a viewing, our application wasn't chosen which isn't an issue, but they didn't even ring us to let us know. It took us chasing up 3 times. Following that we had a viewing booked for another property, they said they had to cancel due to staff illness which again, isn't a problem, but when we asked when it would be rearranged for they said it wouldn't. Even though we were one of the first to enquire. Communication doesn't seem to be a strong suit which isn't an especially appealing trait from a lettings agent.
*edit* Simon contacted me regarding this review, and was very helpful trying to work out what had happened, although, the review still stands. He also let me know if I didn't look at taking the review down or editing, he would have to take things further - not entirely sure what this is supposed to mean.
Robyn Β· 4 August 2022
Agent replied Β· 31 May 2023
We are truly sorry that we didnβt match up to your expectations. Customer service is so important to us and all of our team endeavour to deliver at all times, so receiving a review like this is very disappointing to us. The lettings market at the moment is incredibly busy and we understand that applicants are frustrated that there are not enough properties available. Viewings are arranged on a strength of application, not first come, first served. Thank you for editing the final part of your review. We wish you all the best with your property search.
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5/5
GoogleI would Just like to say what a fantastic Estate Agent ware and co are in Tauntan I bought a house from ware and co they were so helpful and couldnt do enough to help to try to resolve any problems that came up. They were better at dealing with matters than the agent selling my house. I would recommend ware and co and would use them if I ever moved agine but not planning on that for a long while. But yes a great Agent.
Alice Β· 31 May 2022
Agent replied Β· 31 May 2023
Thank you Alice for your great review. We hope you will be very happy in your new home.
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2/5
GooglePoor communication from the company throughout our tenancy. A Letting agent that is more on Landlords side than the tenant. (Poor communication from Landlord but not helped by Letting agent). Would not recommend!
Lewis Β· 25 June 2024
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5/5
GoogleI rented my flat out with Ware&co after using a larger national company for many years. I changed as I was fed up of being forgotten as I only had 1 small flat. Wares have been brilliant they treat all customers equally with respect and they are in contact to ensure everyone is happy through the whole process. Any issues were addressed immediately and dealt with promptly. Being local they know their customer base and try to make sure everything runs smoothly. They are friendly and efficient. I honestly can't fault them. 5* from me :)PositiveResponsiveness, Quality, Professionalism, Value
Sadie Β· 25 August 2021
Agent replied Β· 31 May 2023
Thank you Sadie for your great review. I know the rental team will be pleased to know you were happy with their service.
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5/5
GoogleI'm about to move out for the first time by myself. At 23, I'm new to it all and have been emailing and calling for advice. They have been wonderful, kind and helpful!
They called to inform me the previous tenants took the washing machine out, and they've just emailed to say they're installing a new one before I move in!
A business run by compassion. I never leave reviews but I am blown away by how amazing Ware & Co have been! So so happy
Thank you for helping me take the next step in my life! π
Lucy and Tracey are wonderful, to only name a few!PositiveResponsiveness, Quality, Professionalism, Value
Tia Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you for your lovely review. I am so glad you are pleased with the service you received from us and I will let the team know how happy you are. Take care.
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5/5
GoogleNo value can be placed on an excellent estate agent. Moving house is a huge upheaval and we have never experienced exceptional service as with Simon Ware and his team. Nothing was too much trouble, everything was achievable and his resilience and patience dealing with an elderly client was award winning.
This sale and purchase has taken over 12 months through no fault of the superb team from Ware & Co. Simon has driven legal documents rather than waiting for post, chased managing agents, gained quotes and so much more.
We recommend everyone in Taunton and the surrounding area consider carefully which agent to use. However, Simon leads by example and was always available and always at the end of the phone.
As the seller would say, who successfully completed last week βworth his weight in goldβ.PositiveResponsiveness, Quality, Professionalism, Value
T Β· 25 August 2021
Agent replied Β· 31 May 2023
Thank you so much for your lovely review. The whole team really appreciate it. We got there in the end!!
I wish you all well for the future and I hope Audrey will be very happy in her new home.
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5/5
GoogleI'm about to move out for the first time by myself. At 23, I'm new to it all and have been emailing and calling for advice. They have been wonderful, kind and helpful!
They called to inform me the previous tenants took the washing machine out, and they've just emailed to say they're installing a new one before I move in!
A business run by compassion. I never leave reviews but I am blown away by how amazing Ware & Co have been! So so happy
Thank you for helping me take the next step in my life! π
Lucy and Tracey are wonderful, to only name a few!
Tia Β· 26 July 2021
Agent replied Β· 31 May 2023
Thank you for your lovely review. I am so glad you are pleased with the service you received from us and I will let the team know how happy you are. Take care.
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5/5
GoogleWe recently used Ware & Co to sell our property. Simon and Martin were brilliant. Excellent communication and really knowledgeable. They put us in touch with a brilliant solicitor too. We would definitely use again!
Rebecca Β· 26 July 2020
Agent replied Β· 31 May 2023
Thank you for the review Rebecca.
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5/5
GoogleThe Team at Ware & Co looked after me and my partner during our 5 year tenancy. They have been really nice and friendly with us. They are very professional and communication has been excellent too. We highly recommend them!
Serena Β· 25 September 2024
Agent replied Β· 25 October 2024
Thank you Serena for your great review. Thank you for being a great tenant over the years and I wish you well for the future.
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5/5
FacebookI used Ware&co to rent my small flat. They are friendly and efficient unlike some bigger agents I have used in the past. They are also local so know their customer base well. Even though I am the other side of the country it has not been a problem and any issues are bought to my attention straight away with help to resolve if required. I really can't recommend these guys highly enough 5* from me :)
Sadie Β· 8 July 2021
Agent replied Β· 2 October 2023
Since I started investing, it has been smooth and no complain. But I still see people complaining that they have been scammed in one way or the other. I wonder why, Investing in forex / Bitcoin trading has been so profitable to me. So I think I should introduce my manager Mrs. Elizabeth Bays to you if you're interested. She has being a honest manager all through and I am still investing with her till today. Invest with the right manager and there will be no more lost of funds, i promise you that. Kindly message her via WhatsApp: +1 {609}701-2234
Or Email: elizabethbays70@gmail.com
Facebook: Elizabeth Bays
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5/5
FacebookMartin, Simon and the team were great in helping me to sell my home. Emails and telephone calls were responded to very quickly and I was kept informed of progress at all times. Would recommend them.
Emma Β· 4 January 2019
Agent replied Β· 2 October 2023
Apologies for dropping this here, but it feels too great to visit your timeline. I do enjoy what you share here on Facebook, but we're not friends yet. I have tried several times to send a friend request, but it's not going through. Do you mind trying from your side? I will be happy to be friends with you. If you find this message embarrassing, please pardon my manners. Thank you.
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5/5
GoogleA very good, professional team. Always available to answer any questions and put your mind at rest. Their fees are very reasonable with no hidden extras to catch you out.
We had a buyer pull out early in the selling process and Simon pulled out all the stops to arrange another buyer so that our onward purchase could go ahead.
We would definitely recommend Ware & Co to anyone selling their house.PositiveResponsiveness, Quality, Professionalism, Value
Steve Β· 25 August 2021
Agent replied Β· 31 May 2023
Thank you so much for the review. It was a pleasure to act for you both in the sale of your house and I'm glad to hear that you are happy in your new home. Take care.
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5/5
GoogleWould highly recommend Ware & Co for their efficiency and friendly service. Martin and the team were always helpful while I was buying my new home and never failed to return phone calls or emails (unlike the estate agent that handled the sale of my house!). Really appreciated the advice throughout the process and the beautiful cupcakes and good wishes on the day I moved in!
Jan Β· 27 July 2019
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5/5
GoogleWe recently sold our house through Ware and Co. The experience from start to finish was smooth and communication was great throughout. The staff were more than happy to answer any questions and went above and beyond to help where they could. We would 100% recommend and would use again in the future.
Georgia Β· 29 October 2023
Agent replied Β· 24 August 2024
Thank you Georgia for taking the time to write your review. We do really appreciate it and wish you and your partner well for the future.
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5/5
GoogleI am very happy with Ware and Co Estate Agents. They have been very helpful and deal promptly with anything I raise with them as a tenant. Very professional and friendly.
Lily Β· 3 December 2024
Agent replied Β· 10 December 2024
Thank you Lily for taking the time to review our company. I'm thrilled you enjoyed your time as a tenant of ours and I wish you all the best for the future.
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5/5
GoogleWe recently sold our house through Ware and Co. The experience from start to finish was smooth and communication was great throughout. The staff were more than happy to answer any questions and went above and beyond to help where they could. We would 100% recommend and would use again in the future.
Georgia Β· 8 October 2023
Agent replied Β· 29 October 2023
Thank you Georgia for taking the time to write your review. We do really appreciate it and wish you and your partner well for the future.
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5/5
GoogleThank you Simon and your Team in bringing this sale to a satisfactory conclusion. With your professionalism we got there in the end!PositiveProfessionalism, Value
Julie Β· 25 August 2021
Agent replied Β· 27 July 2023
Thank you for your great review Julie. It was a pleasure to act for you both and as you say, we got there in the end. Take care of yourselves.
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5/5
GoogleEverything was good, and what sterling people you all are!
Anne Β· 28 March 2023
Agent replied Β· 27 July 2023
Thank you so much for your review. It was a pleasure acting for you both.
I wish you well for the future.
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5/5
GoogleAn excellent service from beginning to end. Ware & Co produced very good publicity material, including a high quality video, and quickly found a buyer for our property. They were excellent at keeping in touch with all parties throughout the sale process, and answered emails within minutes. Ola, in particular, did a fantastic job in 'pushing' the process along. I would strongly recommend Ware & Co to others.PositiveResponsiveness, Quality, Professionalism
Chris Β· 25 August 2021
Agent replied Β· 31 May 2023
Thank you for your kind review. I will let the team know how happy you were. The Ware & Co wish you and your family well for the future.
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5/5
GoogleI'm very pleased I chose Ware and Co. They provided an excellent marketing service (with impressive photos). I liked having the 2 same people working on my sale from start to finish so they knew the details thoroughly and responded to requests and questions the same day. They were professional, experienced and friendly. I would definitely chose Ware and Co again.
Clare Β· 3 October 2022
Agent replied Β· 31 May 2023
Thank you so much for your review Clare. It really does mean the world to us!. I wish you well for the future.
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5/5
GoogleIf I could use one word to describe these guys then it would be "Awesome". They are the most kindest people you could ask for as a lettings agent and there's no delay when dealing with your property needs etc. Even in difficult times, they are always there and go that extra mile when needed.
MrRambo Β· 6 April 2023
Agent replied Β· 1 January 2024
Thank you very much for your unexpected Google review Marcus. That's very kind and really appreciated. I'm pleased we were able to be there for you when needed. Take care.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.