2/5
Poor communication from the company throughout our tenancy. A Letting agent that is more on Landlords side than the tenant. (Poor communication from Landlord but not helped by Letting agent). Would not recommend!
Trusted Agent profile
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178 reviews across 3 platforms
53 Bridge Street, Taunton TA1 1TP
Ware & Co's Taunton office at 53 Bridge Street is rated 4.8 out of 5 across 178 reviews on three platforms, including 142 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for Ware & Co. Each award is assessed separately from the review sites.
Every review we hold for the Taunton office, from every platform, shown as written. First names only.
2/5
Poor communication from the company throughout our tenancy. A Letting agent that is more on Landlords side than the tenant. (Poor communication from Landlord but not helped by Letting agent). Would not recommend!
5/5
I rented my flat out with Ware&co after using a larger national company for many years. I changed as I was fed up of being forgotten as I only had 1 small flat. Wares have been brilliant they treat all customers equally with respect and they are in contact to ensure everyone is happy through the whole process. Any issues were addressed immediately and dealt with promptly. Being local they know their customer base and try to make sure everything runs smoothly. They are friendly and efficient. I honestly can't fault them. 5* from me :)PositiveResponsiveness, Quality, Professionalism, Value
Thank you Sadie for your great review. I know the rental team will be pleased to know you were happy with their service.
5/5
I'm about to move out for the first time by myself. At 23, I'm new to it all and have been emailing and calling for advice. They have been wonderful, kind and helpful! They called to inform me the previous tenants took the washing machine out, and they've just emailed to say they're installing a new one before I move in! A business run by compassion. I never leave reviews but I am blown away by how amazing Ware & Co have been! So so happy Thank you for helping me take the next step in my life! π Lucy and Tracey are wonderful, to only name a few!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely review. I am so glad you are pleased with the service you received from us and I will let the team know how happy you are. Take care.
5/5
No value can be placed on an excellent estate agent. Moving house is a huge upheaval and we have never experienced exceptional service as with Simon Ware and his team. Nothing was too much trouble, everything was achievable and his resilience and patience dealing with an elderly client was award winning. This sale and purchase has taken over 12 months through no fault of the superb team from Ware & Co. Simon has driven legal documents rather than waiting for post, chased managing agents, gained quotes and so much more. We recommend everyone in Taunton and the surrounding area consider carefully which agent to use. However, Simon leads by example and was always available and always at the end of the phone. As the seller would say, who successfully completed last week βworth his weight in goldβ.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your lovely review. The whole team really appreciate it. We got there in the end!! I wish you all well for the future and I hope Audrey will be very happy in her new home.
5/5
I'm about to move out for the first time by myself. At 23, I'm new to it all and have been emailing and calling for advice. They have been wonderful, kind and helpful! They called to inform me the previous tenants took the washing machine out, and they've just emailed to say they're installing a new one before I move in! A business run by compassion. I never leave reviews but I am blown away by how amazing Ware & Co have been! So so happy Thank you for helping me take the next step in my life! π Lucy and Tracey are wonderful, to only name a few!
Thank you for your lovely review. I am so glad you are pleased with the service you received from us and I will let the team know how happy you are. Take care.
5/5
We recently used Ware & Co to sell our property. Simon and Martin were brilliant. Excellent communication and really knowledgeable. They put us in touch with a brilliant solicitor too. We would definitely use again!
Thank you for the review Rebecca.
5/5
The Team at Ware & Co looked after me and my partner during our 5 year tenancy. They have been really nice and friendly with us. They are very professional and communication has been excellent too. We highly recommend them!
Thank you Serena for your great review. Thank you for being a great tenant over the years and I wish you well for the future.
5/5
I used Ware&co to rent my small flat. They are friendly and efficient unlike some bigger agents I have used in the past. They are also local so know their customer base well. Even though I am the other side of the country it has not been a problem and any issues are bought to my attention straight away with help to resolve if required. I really can't recommend these guys highly enough 5* from me :)
Since I started investing, it has been smooth and no complain. But I still see people complaining that they have been scammed in one way or the other. I wonder why, Investing in forex / Bitcoin trading has been so profitable to me. So I think I should introduce my manager Mrs. Elizabeth Bays to you if you're interested. She has being a honest manager all through and I am still investing with her till today. Invest with the right manager and there will be no more lost of funds, i promise you that. Kindly message her via WhatsApp: +1 {609}701-2234 Or Email: elizabethbays70@gmail.com Facebook: Elizabeth Bays
5/5
Martin, Simon and the team were great in helping me to sell my home. Emails and telephone calls were responded to very quickly and I was kept informed of progress at all times. Would recommend them.
Apologies for dropping this here, but it feels too great to visit your timeline. I do enjoy what you share here on Facebook, but we're not friends yet. I have tried several times to send a friend request, but it's not going through. Do you mind trying from your side? I will be happy to be friends with you. If you find this message embarrassing, please pardon my manners. Thank you.
5/5
A very good, professional team. Always available to answer any questions and put your mind at rest. Their fees are very reasonable with no hidden extras to catch you out. We had a buyer pull out early in the selling process and Simon pulled out all the stops to arrange another buyer so that our onward purchase could go ahead. We would definitely recommend Ware & Co to anyone selling their house.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for the review. It was a pleasure to act for you both in the sale of your house and I'm glad to hear that you are happy in your new home. Take care.
5/5
Would highly recommend Ware & Co for their efficiency and friendly service. Martin and the team were always helpful while I was buying my new home and never failed to return phone calls or emails (unlike the estate agent that handled the sale of my house!). Really appreciated the advice throughout the process and the beautiful cupcakes and good wishes on the day I moved in!
5/5
We recently sold our house through Ware and Co. The experience from start to finish was smooth and communication was great throughout. The staff were more than happy to answer any questions and went above and beyond to help where they could. We would 100% recommend and would use again in the future.
Thank you Georgia for taking the time to write your review. We do really appreciate it and wish you and your partner well for the future.
5/5
I am very happy with Ware and Co Estate Agents. They have been very helpful and deal promptly with anything I raise with them as a tenant. Very professional and friendly.
Thank you Lily for taking the time to review our company. I'm thrilled you enjoyed your time as a tenant of ours and I wish you all the best for the future.
5/5
We recently sold our house through Ware and Co. The experience from start to finish was smooth and communication was great throughout. The staff were more than happy to answer any questions and went above and beyond to help where they could. We would 100% recommend and would use again in the future.
Thank you Georgia for taking the time to write your review. We do really appreciate it and wish you and your partner well for the future.
5/5
Thank you Simon and your Team in bringing this sale to a satisfactory conclusion. With your professionalism we got there in the end!PositiveProfessionalism, Value
Thank you for your great review Julie. It was a pleasure to act for you both and as you say, we got there in the end. Take care of yourselves.
5/5
Everything was good, and what sterling people you all are!
Thank you so much for your review. It was a pleasure acting for you both. I wish you well for the future.
5/5
An excellent service from beginning to end. Ware & Co produced very good publicity material, including a high quality video, and quickly found a buyer for our property. They were excellent at keeping in touch with all parties throughout the sale process, and answered emails within minutes. Ola, in particular, did a fantastic job in 'pushing' the process along. I would strongly recommend Ware & Co to others.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind review. I will let the team know how happy you were. The Ware & Co wish you and your family well for the future.
5/5
I'm very pleased I chose Ware and Co. They provided an excellent marketing service (with impressive photos). I liked having the 2 same people working on my sale from start to finish so they knew the details thoroughly and responded to requests and questions the same day. They were professional, experienced and friendly. I would definitely chose Ware and Co again.
Thank you so much for your review Clare. It really does mean the world to us!. I wish you well for the future.
5/5
If I could use one word to describe these guys then it would be "Awesome". They are the most kindest people you could ask for as a lettings agent and there's no delay when dealing with your property needs etc. Even in difficult times, they are always there and go that extra mile when needed.
Thank you very much for your unexpected Google review Marcus. That's very kind and really appreciated. I'm pleased we were able to be there for you when needed. Take care.
5/5
If I could use one word to describe these guys then it would be "Awesome". They are the most kindest people you could ask for as a lettings agent and there's no delay when dealing with your property needs etc. Even in difficult times, they are always there and go that extra mile when needed.
Thank you very much for your unexpected Google review Marcus. That's very kind and really appreciated. I'm pleased we were able to be there for you when needed. Take care.
5/5
If I could use one word to describe these guys then it would be "Awesome". They are the most kindest people you could ask for as a lettings agent and there's no delay when dealing with your property needs etc. Even in difficult times, they are always there and go that extra mile when needed.
Thank you very much for your unexpected Google review Marcus. That's very kind and really appreciated. I'm pleased we were able to be there for you when needed. Take care.
5/5
I was recommended to Ware & Co by my Solicitor since I am not resident in the area. It was a particularly difficult time since I had become the unwitting recipient of this house on the unexpected death of my son. I found Martin, Ola & Simon extremely helpful and sympathetic in selling a difficult property and insulating me from the emotional distress surrounding the situation. They really couldn't have done more.
You are very welcome Lol. Thank you for your review.
1/5
In my personal experience this agent is totally useless. The proprietors' responses to my review (see below) are lies. I would not entrust them with the valuation of my dog's kennel. How could a simple request to give an honest, competent, valuation have anything possible to do with money laundering? If it did, they are legally obliged to report it to the Authorities. These people are, seemingly, rogues. Use them at your own risk.
We are sorry that we were unable to act for you and that you have taken that badly. We are covered by Anti Money Laundering Regulations (AML's) and as such we felt we could not act. 6.11.18 .......... Dear Mr "Hairy Monkey", we refused to act for you because you were purporting to be someone other than who you really are and further more, you were requesting a low market valuation for your own personal gain. For that reason and that reason only, we declined to act for you. I hope this clears up any confusion you may still have. I fail to see how acting within the law makes us rogues.
5/5
I would like to recommend Simon and his team. Professional in their approach and more importantly they helped my purchase progress by doing just that bit extra to sort last minute hurdles. In the future if selling I would definitely use Ware & Co, currently, I have no intention of moving as very happy with my purchase.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ware & Co's Taunton office has 178 reviews across three platforms: 142 on Google, 35 on Facebook, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Ware & Co Taunton is rated 4.8 out of 5 across all 178 reviews, and 4.8 out of 5 on Google from 142 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Ware & Co, Taunton won Trusted Agent.
Ware & Co Taunton, 53 Bridge Street, Taunton TA1 1TP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.