Every review we hold for the Taunton office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google....... Exceptional Service! Really not sure why there are negative comments on here, but based on our dealings with Simon and Ware & Co over the years I can only say, if you seek honesty and integrity coupled with good old fashioned customer care, standards, values and experience, then this where you need to be.
It has been a pleasure in entrusting Simon with our two property sales over the last few months and Lucy with our two tenant rentals, because we know that a truly professional service will be delivered by all reflecting the knowledge of the market place, experience within the industry and a desire to complete the task. Our gratitude is sincere.
Thank you to Simon and all in his team, we wouldn't be looking forward to moving into our new home without them.
Grahame · 27 July 2018
Agent replied · 27 July 2023
Thank you for your kind words. It was a pleasure acting for you and we wish you and your wife every happiness for the future.
★★★★★ 5/5
GoogleWare and co are so professional especially Martin. We have had some issues with the purchaser of our house pulling out at the last minute and may lose the home we wanted through Ware and Co. The service and response to issues/emails is super quick, friendly and you never feel like you are being ‘rushed’ like some agents make you feel. Would 100% recommend signing with this agent the service goes beyond and is second to none!
Sophie · 1 June 2019
Agent replied · 31 May 2023
Thank you Sophie for your kind words. Feedback is always much appreciated, especially such a good review!
★★★★★ 5/5
GoogleWare & Co in Taunton are a family owned and run independent Estate Agency providing a service beyond expectations to an exceptionally high standard. Staff members are a well motovated team always ready to go the extra mile in an effort to …
Hilgrove · 26 November 2025
Agent replied · 26 January 2026
Thank you Hilgrove for your 5* review. It was a pleasure to act for you over the years and I'm glad we were able to complete the sale of the house successfully. We wish you well for the future.
★★★★★ 5/5
GoogleI was really impressed by Simon and the team. Friendly, professional and instilled confidence in me regarding selling and marketing my property. Very responsive to my needs. Obtained a sale within two weeks after being with a different agent for 8 months. I would recommend Ware and Co. Restored faith in Estate agents. Thank you Simon, Ola and team at Ware and Co.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 25 August 2021
Agent replied · 31 May 2023
Thank you Paul for your kind words. It was a pleasure acting for you and I wish you a merry Christmas and Happy New Year.
★★★★★ 5/5
GoogleWare & Co have been fantastic and totally recommend. We ended up moving to this agent and they did not disappoint. Gemma continuously updated us via email or telephone and the transaction was as simple as it could be. …
Karen · 26 November 2025
Agent replied · 26 January 2026
Thank you Karen for your lovely review. It's very much appreciated and I'm thrilled we were able to sell your property for you. I wish you well for the future.
★★★★★ 5/5
GoogleThe service we received from Simon and Ola was fantastic from the first phone call to the day we picked up the keys. Very accommodating to our requests and generally very nice to deal with. Thanks!
Dave · 28 April 2024
Agent replied · 1 January 2024
Thank you Dave for taking the time to write your review. It's very kind of you and it was a pleasure to deal with you. I wish you well for the future.
★★★★★ 5/5
GoogleMy partner and I have used Ware & Co for letting purposes over the past 2 years. We have found them competitive, helpful and extremely professional, finding us good quality tenants on two occasions, conducting all the necessary checks and keeping us informed at every step. Lucy and her team are professional, friendly and efficient and would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Lisa · 25 August 2021
Agent replied · 31 May 2023
Thank you for taking the time to leave your great review. It's very much appreciated and really makes a difference.
★★★★★ 5/5
GoogleWare & co were a fantastic team in selling our property right through from valuation to completion. They were all very professional from the photos & video being taken & beyond. Always somebody on the end of the phone when needed. Gemma …
Karen · 26 September 2025
Agent replied · 26 March 2026
Thank you Karen for your 5* review. It's really appreciated. I hope the both of you will be very happy in your new family home.
★★★★★ 5/5
GoogleWare and Co did a great job promoting and selling my home, with a great video tour and loads of photos. Simon was particularly knowledgeable about the local area market and I appreciated his honest and down to earth opinions on all matters. I was kept up to date once I had an accepted offer and always felt informed on progress.PositiveResponsiveness, Professionalism
John · 25 August 2021
Agent replied · 31 May 2023
Thank you John for your review. It was a pleasure acting for you and I hope you will both be very happy in your new home.
★★★★★ 5/5
GoogleThank you to Simon and the team for the excellent service you carried out for the purchase of my property in Creech St Michael. A special thanks to Ola who answered my queries promptly and professionally. Also thank you for the lovely cakes when I collected the keys on 23rd August 2022.
Pauline · 3 October 2022
Agent replied · 31 May 2023
Thank you so much for your lovely review Pauline. I hope you both will be very happy there.
★★★★★ 5/5
GoogleHaving viewed over 17 properties within a 25 mile radius of Taunton, we eventually found our new home being marketed by Ware & Co.
The very professional and friendly way our purchase was transacted mostly by …
KS · 26 October 2025
Agent replied · 26 March 2026
Thank you for your lovely review. It was a real pleasure to deal with you and I hope you will be very happy in your new home.
★★★★★ 5/5
GoogleThe best team ever! In last than 2 months we got the keys from the property.
Larisa · 26 February 2026
Agent replied · 26 March 2026
Thank you Larisa for your lovely review. It's much appreciated and wish you all the best in your new home.
★★★★★ 5/5
GoogleI have no hesitation in recommending Simon & the team at Ware & Co. following the recent sale of my property.
They were always able to respond quickly to any queries I had & often were the 1st to advise of any news happening in the chain.
It is clear that Simon has a wealth of experience & knowledge of the local market.
The property was marketed quickly followed with a sale agreed within weeks, opposed to a previous agent where the property was marketed for six weeks receiving little interest.
Keith · 17 September 2023
Agent replied · 1 October 2023
Thank you Keith for the review. It was a pleasure acting for you and I wish you well for the future.
★★★★★ 5/5
FacebookI moved the sale of my house to Simon @ Ware&Co after another on-line agent failed to deliver from a customer service perspective. Simon and the team were extremely professional and got the property onboard with them within 48 hours. I got the sale I needed and a speedy completion. Very happy to recommend
Fiona · 4 November 2020
Agent replied · 26 July 2025
Please text me direct message Fiona
★★★★★ 5/5
GoogleWould highly recommend Ware & co. Just bought a house through them and they were very professional and had great communication.
Claire · 27 December 2025
Agent replied · 26 January 2026
Thank you Claire for your great review. It was a pleasure assisting you both with your purchase and we hope you will be very happy in your new home.
★★★★★ 5/5
GoogleGabby was great and very professional, good to deal with and made the letting experience as smooth as it could be - went above and beyond
Catherine · 30 December 2023
Agent replied · 25 October 2024
Thank you for your review. It's very much appreciated and I hope you will happy in your new home.
★★★★★ 5/5
GoogleWe recently used Ware and Co to sell our property and found them to be competitive and professional. Gemma dealt with the sale and having joined the team recently I think she is an asset and was efficient and informative, taking initiative to help move the sale along where possible. Would happily use Ware & Co in future.
Stu · 25 July 2024
Agent replied · 24 August 2024
Thank you Stuart for your kind review. I'm glad we were able to find you a buyer and I'm really pleased you were happy with the service we provided. I wish you well for the future.
★★★★★ 5/5
GoogleWe dealt with Simon and Ola. From start to finish they gave us exceptional service. We were kept informed at every stage of the transaction, and never once had to ring them for updates.
What a pleasant change. I can recommend without any reservations.PositiveProfessionalism
Andy · 25 August 2021
Agent replied · 31 May 2023
Thank you Andy for your review. It's much appreciated. I wish you both well for the future.
★★★★★ 5/5
GoogleI don’t really like any estate agents but Ware and Co seem to be the best of the bunch in Taunton. Good communication with Simon our agent, who has lots of experience and helped us get an offer from a buyer within a few days. Ola (sales progressor) was always available via phone or email throughout the sale process. We would use them again.
Tabi · 27 March 2024
Agent replied · 24 August 2024
Thank you Tabi for taking the time to review our agency and I'm glad we were able to assist you with your move. I wish you both well for the future.
★★★★★ 5/5
GoogleIt's always been a pleasure to deal with Simon Ware and his office. Recently he was able to arrange viewings and find within a couple of days of entering the market a purchaser for a property we were selling. 100% of the asking price being obtained. The office then made sure the transaction moved ahead and was completed promptly. Fees are competitive and reasonable and I am pleased to recommend his firm.
Bernard · 26 June 2023
Agent replied · 27 July 2023
Thank you so much for your kind words. It was a pleasure to act for you and we all wish you well for the future.
★★★★★ 5/5
GoogleWe were purchasing a property sold through Ware & Co. Viewings by Simon, very friendly and informative. Through the purchace we had Gemma who was fantastic, answered any question quickly and worked very hard to keep everything moving or chase updates. Fantastic service, would gladly recommend.
Ashley · 26 November 2024
Agent replied · 10 December 2024
Thank you Ashley for your lovely review. It was a pleasure dealing with you and I hope you will be very happy in your new home.
★★★★★ 5/5
GoogleI strongly recommend Ware &Co and especially Martin Jacobs. He is the most hard working, reliable, honest and thoughtful estate agent I met. He kept us updated through the whole process, always there when I needed him, always one step before others, and always on the top of everything. I was delighted to work with Martin, he made sure that we were very well looked after. Thank you Martin, and Ware & Co! You are doing an amazing job!
Mihaela · 27 July 2019
★★★★★ 1/5
GoogleHad a bad experience with this company. We applied for a property with them after a viewing, our application wasn't chosen which isn't an issue, but they didn't even ring us to let us know. It took us chasing up 3 times. Following that we had a viewing booked for another property, they said they had to cancel due to staff illness which again, isn't a problem, but when we asked when it would be rearranged for they said it wouldn't. Even though we were one of the first to enquire. Communication doesn't seem to be a strong suit which isn't an especially appealing trait from a lettings agent.
*edit* Simon contacted me regarding this review, and was very helpful trying to work out what had happened, although, the review still stands. He also let me know if I didn't look at taking the review down or editing, he would have to take things further - not entirely sure what this is supposed to mean.
Robyn · 4 August 2022
Agent replied · 31 May 2023
We are truly sorry that we didn’t match up to your expectations. Customer service is so important to us and all of our team endeavour to deliver at all times, so receiving a review like this is very disappointing to us. The lettings market at the moment is incredibly busy and we understand that applicants are frustrated that there are not enough properties available. Viewings are arranged on a strength of application, not first come, first served. Thank you for editing the final part of your review. We wish you all the best with your property search.
★★★★★ 5/5
GoogleI would Just like to say what a fantastic Estate Agent ware and co are in Tauntan I bought a house from ware and co they were so helpful and couldnt do enough to help to try to resolve any problems that came up. They were better at dealing with matters than the agent selling my house. I would recommend ware and co and would use them if I ever moved agine but not planning on that for a long while. But yes a great Agent.
Alice · 31 May 2022
Agent replied · 31 May 2023
Thank you Alice for your great review. We hope you will be very happy in your new home.
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