Trusted Agent profile · Taunton

Gibbins Richards Taunton reviews

4.4

★★★★★ Great

206 reviews across 3 platforms

50 High Street, Taunton, TA1 3PR

Gibbins Richards's office in Taunton, at 50 High Street, is rated 4.4 out of 5 across 206 reviews on three platforms, including 131 Google reviews rated 4.6.

Google logo

4.6 / 5

131

Reviews on Google

This office

Facebook logo

4.8 / 5

24

Reviews on Facebook

This office

Trustpilot logo

51

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Taunton office, from every platform, shown as written. First names only.

5/5

Facebook

Outstanding service from Gibbins Richards Bridgwater branch. Thank you to Ben and the team for making it all go so smoothly. Highly recommended.

Helen · 22 January 2016

5/5

Trustpilot

Excellent sales experience

A great viewing of a property in Wellington by Jackie from the Wellington office. Jackie took time to understand the history of the house and current vendors. She answered all my questions and was very knowledgeble about the area. Good emotional intelligence in understanding what I was looking for. First class.

Simon · 1 November 2022

1/5

Google

Very poor service and breaking the confidential information and also difficulty to trust them to buy a property under this agency.

Rincy · 28 July 2022

Agent replied · 28 July 2023

Thank you for taking the time to leave us your comments. As your complaint proved unjustified, I hope you will now remove this review when you have opportunity.

1/5

Trustpilot

Horrific

Horrific experience renting a property through the Taunton branch. Subsequently reported to the property ombudsman and they are pursuing investigation. Having brought a property through another agent with nothing but professionalism and common sense it highlighted just how Poor Gibbins really are. Absolute shambles

Vicki · 17 May 2023

5/5

Google

very professional and personable

Lucy · 5 November 2023

Agent replied · 26 November 2023

Thank you Lucy - your kind words mean a lot.

4/5

Google

They are very helpful and helped the whole process to run smoothly. Responded to enquires Quite promptly too

Karen · 28 July 2022

Agent replied · 28 July 2023

Thank you for taking the time to review us Karen.

5/5

Facebook

I have just sold my property through gibbons Richards and would just like to take this opportunity to say what a fantastic, professional team they are My property was sold stc within 8 days and completed within 7 weeks was very impressed with how efficient they were and how they kept me updated weekly throughout the sale of the property. Very highly recommended.great works guys and girls!!!

Hannah · 24 March 2016

5/5

Google

Would highly recommend Gibbins Richards as they made the process of buying and selling brilliantly stress free!PositiveResponsiveness, Quality, Professionalism, Value

Lindsay · 24 August 2021

Agent replied · 28 July 2023

Thanks Lindsay, we do try!

5/5

Google

Excellent experience buying our first home. The Taunton branch team were excellent and followed up our solicitors and kept everything moving. Thanks for your help. Julian.

Creative · 29 July 2019

Agent replied · 28 July 2023

Thank you for the positive comments. We are glad you were happy.

5/5

Google

We have two properties that we let through Gibbins Richards, we are very pleased with the service they give us, they are always on the ball and follow everything through be either email or telephone and always keep us up to date with any issues. Would highly recommend them!PositiveResponsiveness, Professionalism

Karen · 24 August 2021

5/5

Trustpilot

Superb service from start to…

Superb service from start to completion. Professional staff and responses when I needed a helping guided hand. Would recommend. After sales and customer services first class.

Michael · 7 November 2023

5/5

Google

A good agency for renting an apartment without any problems

Norbert · 1 October 2021

Agent replied · 28 July 2023

Thanks for the review.

5/5

Trustpilot

Horton way woolavington

we sold our property with Gibbins and Richards and got an Excellent service.They wound always answer any queries with great satisfaction.The staff always friendly and would go the extra mile.

Thelma · 26 November 2022

3/5

Google

Found the website difficult to navigate.

Terry · 28 July 2021

Agent replied · 28 July 2023

Thanks for your feedback - we have recently changed our website so hopefully you will find the new and improved one a little more user friendly.

5/5

Google

I have moments with their website but overall its great!

Andy · 28 July 2020

Agent replied · 28 July 2023

Thanks for the 5 stars! We are currently in the process of upgrading our website.

5/5

Trustpilot

Using the company for lettings and sales

I have used Gibbins Richards as a landlord and as someone who is selling their property.

David · 31 October 2023

5/5

Facebook

Excellent experience, no matter who we dealt with during the process of selling our house. We were treated very well and responses were quick and efficient. Thank you for helping us. Would 100% recommend and use in the future.

Bryony · 16 March 2021

5/5

Google

Friendly staff quick response

Steve · 28 July 2021

Agent replied · 28 July 2023

Thanks for the rating Steve. Much appreciated.

5/5

Google

Gibbins Richards manage a property on my behalf. I couldn’t wish for a better service. They are very responsive at raising and sorting out issues which gives me piece of mind. Happily recommendPositiveResponsiveness, Quality, Professionalism

Guy · 24 August 2021

5/5

Facebook

Bridgwater Gibbin Richards were outstanding in their professionalism and help during our rather difficult house sale. We recommend them to anyone who wants to sell their house. They are highly skilled and honest in their negotiations and advice. They give Estate Agents a very good name!

Amanda · 18 January 2016

5/5

Google

Fantastic estate agent to work with always friendly and helpful. I rent a property through their letting management package. Reports are always clear and any issues are quickly rectified. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Dan · 24 August 2021

5/5

Google

Very friendly and efficient service

Simon · 28 July 2020

Agent replied · 28 July 2023

Thanks for the great review Simon!

5/5

Google

Gibbins Richards take care of everything! The most I might have to do is reply ‘yes please’ to an email which keeps myself, and most importantly my tenants, very happy!

Suzanna · 28 July 2021

5/5

Facebook

Have had few dealings with Gibbins (wellington branch in perticular) and Always answered phone with fantastic team on hand to offer their experience & wisdom. The whole purchasing a house process is made easier with gibbons

James · 19 October 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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