Every review we hold for the Taunton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn’t thank Almantas Guzovijus enough for helping me with the right mortgage and for supporting me all the way throughout the process. I would highly recommend Almantas and the Taunton Team at Connells to everyone who is looking for a new home as their dedication and commitment is outstanding. Thank you!
Weronika · 29 February 2024
Agent replied · 27 August 2024
Weronika, many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a fantastic experience using Connells in Taunton. Adam and Ellie were fantastic from the start - very efficient and professional to work with. The best agents that I have ever used.
Redmond · 4 December 2024
Agent replied · 11 December 2024
Thank you so much for your 5* review Redmond! We're thrilled to hear that Adam and Ellie provided you with such a fantastic experience. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Connells Taunton were fantastic from start to finish. They were very efficient when responding to our queries and following up with the other parties involved in our chain. Daniel and Dom in particular worked with us in a way that suited us and were able to alleviate some of the stress involved in buying/selling a house with their friendly and relaxed attitude.
C & MPositiveResponsiveness, Quality, Professionalism, Value
Callum · 23 January 2022
Agent replied · 11 December 2024
Many thanks for the great 5* review and your kind words Callum. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the service provided by Connells, Anna and Daniel were both friendly and helpful whenever I needed to visit the branch and made the whole process easier and less stressful. Would recommend to friends and family.
T · 28 July 2024
Agent replied · 27 August 2024
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie was kind, really supportive by trying to adjust and fitting the appointment on a time that worked for us. Really recommend Connells, all the processes were smoothly and stress free.
Larissa · 4 November 2024
Agent replied · 11 November 2024
It’s really lovely to read another 5* review and recommendation Larissa. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAdam, on behalf of me and my parents (both of whom are also landlords with Connell’s) I just wanted to say thank you for all you do. Adam demonstrates unwavering professionalism, timeliness, and is kind, approachable and so incredibly helpful. From the three of us, thank you!
Helena · 16 November 2025
Agent replied · 16 April 2026
Thank you for your kind words! We truly appreciate your continued support and are thrilled to hear that you and your parents have had such positive experiences with Adam. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHighly recommend Cornell’s Estate Agents. They are great at what they do, very professional and friendly service, a big thank you to Ellie Jenkins for her amazing work!! Xx
Wiktoria · 11 November 2024
Agent replied · 11 December 2024
Thank you for your glowing 5* review and recommendation Wiktoria. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleA massive thank you to Anna & team with helping me purchase my first property. Anna made the whole process so much easier & everyone in Taunton Connells has been fantastic - even with my silly questions having no idea what I was doing. Massive thank you to all.
Drummond · 2 October 2023
Agent replied · 27 August 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI switched from another agent after only having 1 viewing in 5 months and being pressured to drop the asking price by £10,000. I felt well supported by Connells from the start and they secured a sale at close to the asking price within a month of switching. They were in regular contact throughout the lengthy and traumatic conveyancing process and liaised with the buyers to keep them on board. Thanks Connells
Kate · 26 December 2024
Agent replied · 9 January 2025
Hello Kate, thank you so much for your wonderful 5* review! We're thrilled to hear that you felt well supported and that we could secure a sale close to your asking price. Your kind words about our team's communication during the conveyancing process mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI have been a landlord of residential but to let properties in Taunton and elsewhere for nearly 40 years. I have always found Daniel and his team at Connells Taunton to be helpful, professional and very wise.
Lewis · 29 May 2024
Agent replied · 27 August 2024
Lewis Janes thank you for your kind words and glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a meeting with Al G., we felt confident about our capacity to purchase a property. He explained it well with us and find ways to avail the best mortgage in the market. He issued an AIP the next working day and guided us with the offer process.
We met an independent broker and charged us £100 just to look at our capacity to barrow but refused to issue us an AIP. They said they will only issue it if deposit is ready and in the bank for three months.
We hope he can help more people like us!
Thanks Al!
M · 30 July 2024
Agent replied · 27 August 2024
Thank you for your wonderful review! We're thrilled to hear that Al G. was able to assist you so effectively and make the process smooth. We appreciate your kind words and hope to continue providing excellent service to clients like you. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDeciding to go with connells to sell our house was the best decision we made! The whole team throughout were so supportive, easy to communicate with and super attentive. Dominic was the main estate agent selling our house and from start to finish nothing was ever too much trouble. We had several issues as most people do, but he only ever had our best interests in mind and never pushed us to make any big decision or do anything that didn’t 100% suit us, even if that made the process slightly longer. We also used the solicitors connells recommended which I would definitely do again! Not only were they really helpful, having Dominic contacting them for us and getting constant updates or pushing them for answer when needed took all the stress away, from what usually is an extremely frustrating process! I’m sure a lot of questions I ask Dom were not in his job description but took it upon himself to always get us the answers we needed, even after the sale had gone through! Can’t recommend Dominic and the taunton team enough!
Sophie · 28 August 2023
★★★★★ 5/5
GoogleI find all of the staff at Connells in Taunton to be friendly, efficient, flexible and helpful. Anna and Al in particular looked after my purchase from beginning to end, keeping me informed and updated throughout. They worked incredibly hard to ensure everything was taken care of in a professional, positive and supportive manner, including during any bumps in the road. I am delighted with my purchase and commend Connells on its successful completion. I am very happy to highly recommend this branch of Connells.
Hayley · 28 June 2024
Agent replied · 27 August 2024
Thank you for leaving us your superb 5* review and recommendation Hayley. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently went to see Al at Connell a for a mortage advisor appointment, and after a very stressful house buying purchase Al was absolutely amazing with organising and sorting our mortage! We was hesitant to pay for a mortage advisor as …
Courtney · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a kind review! We are thrilled that Al was able to provide such exceptional service and make the stress of buying a house a little easier. We truly value your feedback and appreciate your trust in our services. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleConnells have been great from the start. Very thorough, able to answer all of our questions, and kept us well updated throughout the process. A special thanks to Adam for his enthusiasm, knowledge, and communication. A&L
Abi · 30 March 2024
Agent replied · 27 August 2024
Abi 1 thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUnbelievable experience!
Adam and Ellie were both so helpful through our letting experience. Communication was great throughout, efficiency was unbelievable, knowledge was next level.
Thanks for everything x
Ashton · 20 August 2024
Agent replied · 27 August 2024
Thank you for taking the time to leave us your 5* review Ashton! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Adam and Ellie. A professional letting service with a personal touch. Looking forward to working with you again in the future.
Michele · 28 October 2024
Agent replied · 11 November 2024
It’s really lovely to read another 5* review Michele. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie and Adam were very efficient, personable and helpful. Excellent communication, honest and up-front about processes. Very grateful to now be tenants in a property and place we LOVE. Thank you again - Dan & Zoe
Zoe · 30 January 2024
Agent replied · 27 August 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Zoe. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the service delivered everyone really helpful in Taunton branch a special thank you to Anna for friendly service and keeping us informed thanks carol walsh
Carol · 28 June 2024
Agent replied · 27 August 2024
Thank you for taking the time to leave us your 5* review Carol! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently bought and sold properties through Connells and had a great experience throughout. Although our chain wasn’t the most straightforward, the team was always approachable, supportive, and easy to work with. Having the same agent …
Lily · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your kind words and for choosing Connells for your buying and selling needs! We are thrilled to hear that our team was able to make the process smooth and efficient for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAfter working with Adam, for over two years, and two lots of amazing tenants, I would never recommend another agent. Thank you so much Adam for all your hard work..
Stephen · 30 March 2024
Agent replied · 27 August 2024
Thank you Stephen Browning for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI very rarely give 5 star reviews but I am compelled to do so as the whole Connells team meet this high standard. They provide a professional, kind, knowledgeable, and very friendly service in these challenging times for landlords. I look forward to working with them for years to come.
Steve · 23 May 2025
Agent replied · 15 June 2025
Thank you so much for your kind words and 5-star review! It's our pleasure to provide exceptional and friendly service to our clients, especially in these challenging times. We're grateful for your support and look forward to many more years of working together." #HappyClient #ProfessionalService 🌟🤝🏼 Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good service and made me move in in a very short time. Adam was a very good help. Highly recommended.
Khaled · 13 August 2024
Agent replied · 27 August 2024
Many thanks for your marvellous 5* review and recommendation Khaled. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleOur buyers were with Connell’s Taunton last year, ten months later we found out their buyer was pretending to be a first time buyer, but Connell’s were helping them to sell their house and kept it from everyone. So everything fell through when the buyer admitted this and said we couldn’t have a completion date agreed as he still had a house to sell!
When I rang Connell’s I got spoken to like I was in the wrong and I shouldn’t have been upset with them for lying and putting us through stress. We lost everything and had to start again.
Should not be okay to lie and ruin people’s lives. No excuse for it. Would not even give one star.
Rachel · 31 December 2023
Agent replied · 27 August 2024
Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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