Trusted Agent profile · Taunton, Somerset

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Bennett Residential Taunton reviews

4.6

★★★★★ Excellent

129 reviews across 4 platforms

16 Station Road, Taunton, Somerset, TA1 1NL

Bennett Residential's office in Taunton, Somerset, at 16 Station Road, is rated 4.6 out of 5 across 129 reviews on four platforms, including 75 Google reviews rated 4.6.

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4.6 / 5

75

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

View Agents logo

4.9 / 5

23

Reviews on View Agents

This office

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26

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Bennett Residential Taunton

BENNETT RESIDENTIAL are one of Somerset's leading letting agency firms. Being totally independent specialising solely in the letting and management of residential properties, we can provide all our clients with a friendly and personal service while maintaining the highest professional standards. Having been established in Somerset since 2000, the name of Bennett Residential is well known by Somerset Tenants. Our reputation as one of the leading letting agents in the area, with good quality property and friendly and efficient staff, together with other promotions that we run, also generates a flow of enquiries. WE ARE MEMBERS OF ARLA - the highly respected Association of Residential Letting Agents. ARLA demands high standards from their members but most probably the most significant aspect as far as clients are concerned is that as part of our ARLA membership we are fidelity bonded - in simple language that means that if were we ever to encounter financial problems, your money and that of all of our Landlords and Tenants, is safe. In addition we are members of The Dispute Service, an organisation authorised by the Government to protect tenants' deposits, and to provide an independent dispute resolution service. In the unlikely event that any of our clients feeling that they have reason for complaint, we are members of The Property Ombudsman Scheme.

Reviews

Every review we hold for the Taunton office, from every platform, shown as written. First names only.

5/5

Google

We first used Bennett Residential on a personal recommendation. Six years later, we have two properties let by them and have been very happy with the service throughout. Andy and Pam are very good and helpful communicators, I trust their judgement and their care for properties, finances, tenants and landlords.

Overlord · 30 March 2014

1/5

Facebook

I’m I home owner as well as a landlord….. I live next door to a property they rent ….. never have I met a estate agent as bad as this …., I called them let them no of a company that could get it done straight away…… I even agreed to pay 25%….. if the estate agent left my teanants and neibours with out a garden for a week I would be looking else where for better management. There are plenty of company’s in and around taunton that priorities storm damage but unfortunately this Bennett’s would rather see people without use of a garden.

Aidan · 25 February 2022

5/5

allAgents

"Long term landlord..."

Andy and team have been managing my property for over 15 years. Throughout the time their professionalism and customer service has been spot on. I'm completely confident my property is regularly assessed and any maintenance issued swiftly dealt with.

Helen · 30 April 2019

5/5

Google

As a landlord I cannot fault the work of Bennetts. They take good care of the property, are excellent at finding people to occupy the house, and communicate well with the landlord. I would recommend them to anyone looking to let their property.

Guy · 28 March 2022

Agent replied · 7 April 2023

Hi Guy Thanks for the great review. Hope all is well with you and your family Andy

5/5

View Agents
Tenant

Fair and Helpful

They helped me without any hesitation, they want you to find a home as easy as possible. They tend to help you not just based on what the land lord wanted and they certainly support you with your situation. Thank you very much!

Rafael · 7 December 2021

Agent replied · 7 December 2021

Dear Rafael, Thank you for your kind words and taking the time to write us a review Enjoy your new home Have a great day, and thanks for the review! Andy Bennett

5/5

View Agents
Landlord

Seamless all the way

I have been with Bennett’s for many years as a landlord and honestly they have been 100% efficient in every aspect of letting my property. Hassle free, user friendly with staff who are excellent….happy worry free management and may it continue.

Angela · 11 February 2022

Agent replied · 15 February 2022

Hi Angela Long time no speak. Hope all is well with you. Thanks for the review. Andy

5/5

View Agents
Landlord

Bennett Residential Lettings

Bennett Residential Lettings are a very professional and friendly team. They offer an extremely efficient service. Their advice and knowledge is second to none and they are very proactive. I would highly recommend them to landlords and tenants alike.

Tracy · 3 February 2022

Agent replied · 4 February 2022

Hi Tracy Thanks for the great review. Hope to meet you sometime. Andy

5/5

View Agents
Landlord

reliable and trust worthy letting agents

We have been using Bennetts for letting our properties for a number of years and have always found them to be most reliable and make regular checks of the properties and keep us informed of any problems occurring. The rents are transferred to our bank account each month on time.

Heather · 13 January 2016

Agent replied · 15 January 2016

Many thanks Heather

1/5

Google

I would avoid this company……. Poor management Poor communication Things will be done in their own time Argumentative If I could give a 0 star rating I would.

Aidan · 19 November 2022

Agent replied · 12 January 2024

Hi Aidan I am sorry to see your review. I have checked and we dont seem to have had either a tenant or landlord by your name. Are you sure you have the right company. Please feel free to give me a call. Andy Bennett

5/5

View Agents
Landlord

Excellent service for landlords.

Bennett Residential have let and manage 2 of my flats in Bridgwater, and when more become available, I will have no hesitation in using their services. Local knowledge and quick response to any queries.

Victor · 5 February 2022

Agent replied · 7 February 2022

Hi Vic It will be a fast response when you shout to me when you ride past! Andy

4.8/5

View Agents
Landlord

Long term client

Having let my property with Bennent Residential for approaching 20 years, I can say they have been consistently reliable and trustworthy throughout. They provide me with complete peace of mind

Helen · 4 February 2022

Agent replied · 4 February 2022

Hi Helen Thanks for the great review. Hope all is well with you. Andy

5/5

allAgents

"Took care of..."

I had no involvement but ended up with an amazing tenant. No problem with rent received on time every month. House kept in brilliant condition.

Karen · 8 July 2018

5/5

Google

We've been using Bennett Residential to let our property for 5 years now, having been recommended them by the property's previous owner. Tenancies have been stress-free and we find the team at Bennetts to be timely and effective communicators, as well as organised and on top of upcoming changes to legislation. Would recommend without hesitation!

Bex · 16 September 2022

4/5

Google

Just started to use them as have know Andy for years. very helpful, frank and honest. Better than others my daughter had so far used

Andy · 5 March 2015

5/5

Google

We are Landlords who have been dealing with Bennett Residential for 6 years and we have the Full Management Gold package with them. It does exactly as it says on the tin and we are more than happy to leave everything in their very experienced and capable hands. Polite, courteous and efficient from day 1. Highly recommended.

Paul · 13 March 2022

4.6/5

View Agents
Landlord

Satisfaction

The management of my property by Bennett Residential is extremely good and takes all the worry of Government legistration away for me. Thank you.

Eileen · 10 February 2022

Agent replied · 11 February 2022

Hi Eileen Thank you so much. Andy

5/5

allAgents

Outstanding

I have used Bennett Residential for about 12 years for my rental properties in Taunton. They have been thoroughly professional, have always found excellent tenants, are very good communicators, and friendly to deal with.

Jon · 2 May 2019

Agent replied · 21 February 2025

Thanks Jon for your great review.

5/5

Facebook

Bennett Residential have managed my property for 21 years and I have found them to be contentious, efficient and diligent. In all that time the property has rarely been empty for more than a few days and even general repairs and maintenance have been organised for me as I live over seas. Highly recommended

Deb · 3 February 2022

5/5

Facebook

We have used them now for nearly 5 years and through the entire time they have gone over and above, even viewing a property and giving an honest opinion on letting potential. We are located in Nottingham so can't manage or keep an eye on them. They do regular visits and ensure any repairs are conducted quickly for reasonable cost. Could not recommend them highly enough.

Dave · 13 January 2016

4.8/5

View Agents
Landlord

Friendly Agent

Bennets are very good at giving advice , all of the team are friendly , helpful and professional.

Richard · 9 February 2022

Agent replied · 11 February 2022

Hi Richard Most kind. We must try and get that golf game sorted. Andy

5/5

Google

Very profesional and friendly team. They have managed my property for the last 10 years and I have had no issues with them. They have dealt with all my requests and looked after my tenant superbly. If you are looking for a management company to manage your property in the Taunton/Bridgwater area look no further. In my opinion you cant get better service.

Stevemayo77 · 14 August 2015

5/5

Google

Wonderful team to be a landlord through- professional, approachable and their communication is fantastic. 100% recommended!

A · 13 March 2022

Agent replied · 7 April 2023

Hi Any Thanks for the great review Andy

5/5

Google

Amazing service at Bennett’s been nothing but pleased with their management and efficiency- thank you!

Hettie · 6 March 2022

Agent replied

Hi Hettie Glad that all is going well after your problems elsewhere Andy

1/5

Google

I would avoid this company……. Poor management Poor communication …

Aidan · 15 March 2022

Agent replied · 3 March 2025

Hi Aidan I am sorry to see your review. I have checked and we dont seem to have had either a tenant or landlord by your name. Are you sure you have the right company. Please feel free to give me a call. Andy Bennett

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Questions about Bennett Residential Taunton

What do landlords say about Bennett Residential Taunton?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Tony wrote: "Bennetts have been managing our Taunton property since late-2017. Bennetts were recommended to me by a Taunton landlord who has had a number of properties ..."

What do tenants say about Bennett Residential Taunton?

3 reviews from tenants, rated 5.0 out of 5 on average. For example, Rafael wrote: "They helped me without any hesitation, they want you to find a home as easy as possible. They tend to help you not just based on what the land lord wanted and ..."

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