Trusted Agent profile · Taunton, Somerset
Verified
★★★★★
129 reviews across 4 platforms
16 Station Road, Taunton, Somerset, TA1 1NL
Bennett Residential's office in Taunton, Somerset, at 16 Station Road, is rated 4.6 out of 5 across 129 reviews on four platforms, including 75 Google reviews rated 4.6.
75
Reviews on Google
This office
5
Reviews on Facebook
This office
23
Reviews on View Agents
This office
26
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Bennetts have been managing our Taunton property since late-2017. Bennetts were recommended to me by a Taunton landlord who has had a number of properties ...Read all 19 from landlords
They helped me without any hesitation, they want you to find a home as easy as possible. They tend to help you not just based on what the land lord wanted and ...Read all 3 from tenants
BENNETT RESIDENTIAL are one of Somerset's leading letting agency firms. Being totally independent specialising solely in the letting and management of residential properties, we can provide all our clients with a friendly and personal service while maintaining the highest professional standards. Having been established in Somerset since 2000, the name of Bennett Residential is well known by Somerset Tenants. Our reputation as one of the leading letting agents in the area, with good quality property and friendly and efficient staff, together with other promotions that we run, also generates a flow of enquiries. WE ARE MEMBERS OF ARLA - the highly respected Association of Residential Letting Agents. ARLA demands high standards from their members but most probably the most significant aspect as far as clients are concerned is that as part of our ARLA membership we are fidelity bonded - in simple language that means that if were we ever to encounter financial problems, your money and that of all of our Landlords and Tenants, is safe. In addition we are members of The Dispute Service, an organisation authorised by the Government to protect tenants' deposits, and to provide an independent dispute resolution service. In the unlikely event that any of our clients feeling that they have reason for complaint, we are members of The Property Ombudsman Scheme.
Every review we hold for the Taunton office, from every platform, shown as written. First names only.
5/5
GoogleI’ve been a private tenant for almost a year now and have been very pleased by the maintenance and support provided by Keely from the JLL team. …
Dear Nicolas, many thanks for taking the time to leave feedback, we are so pleased you have had such a positive experience.
5/5
GoogleGreat team very helpful
Thank you for your kind review David. We’re glad to hear you found the team helpful and appreciate your support. 😊 …
5/5
View AgentsExcellent Agent
First property I have rented out - Andy and his team provide the professional, friendly reassurance to make this as easy as it can be. Issues are sorted out efficiently and they have secured a brilliant tenant for me. 10/10
Hi Jacalyn Thanks for the great review. Hope all is well with you. Andy
5/5
allAgents"Quality service and selection ..."
I have used Andy Bennett for many years now and have only positive comments. One of the priorities for a Landlord is the selection of quality tenants for your property. I have had quality tenants who have remained at my properties for far longer than the average which cuts my costs, void rental periods. If I have any questions then they are answered promptly. I have used other letting agents and been disappointed so there is only one for me. Thanks Andy and team.
5/5
allAgents"An Outstandingly Good Agency- ..."
My partner and I have been renting a beautifully maintained property for several years now Through Bennetts residential in Taunton. Our experience with Bennetts in Taunton has been nothing short of exemplary. If any issues have ever arisen (break down of the washing machine for example), someone is there the same day or the next day to fix the issue. They have a full and effective network of professional trades available to cover any eventualities. The office staff are polite, helpful and informative. They are straightforward honest and most importantly 'decent'. This company takes pride in offering a first class service, taking the time to check all is well on a regular basis. We found Bennetts had some of the lowest fees and deposit requirements in the market, yet they stand out amongst their competition as the best around, and certainly the standard by which other so-called letting agents would do well to judge themselves by. I would have no hesitation whatsoever in highly recommending the services of Bennetts Residential in Taunton to anyone. Give them a call, or just drop in, they will be happy to help.
5/5
GoogleI had a fantastic experience working with Eilis while searching for a home to rent in North Greenwich. From our first interaction, she was professional, knowledgeable, and incredibly supportive. …
Dear Virinchi, thank you for taking the time to leave a review - and such a detailed positive one too. That is lovely feedback to read and I will make sure it is passed on to Eilis and her Manager.
5/5
allAgents"Quality letting..."
Bennetts have been managing our properties for at least 7 years and we have always been very satisfied. Their assistance over the last 6 months since we moved away from Taunton and refurbishing one property at a distance has been especially appreciated. When it looked as if we had a problem with an EPC rating he had a solution before he told us of a potential problem. When we had issues with a tenant behind with rental payments that was sorted too. We rented out a property in the Midlands for 3 years - letting agent was useless. In denial that there was a problem with tenant and his family. Sharon is also brilliant in handling minor repair issues, check-in and check-out, advice re presenting property for rental etc - an absolute star. Don't know Kathy as well but has always been efficient with back office and passing on messages. We have been landlords for 17 years so know what is good and bad about letting agents. Top marks for Bennetts
5/5
allAgents"Excellent service, friendly..."
We have been using Bennetts as our agent since we bought our investment property in 2001, and everything has gone very smoothly indeed. Andy and his staff are very friendly and professional, and always respond quickly to any queries. They have managed our property perfectly and keep us informed promptly and efficiently about the condition of the house and any work that needs doing, and organise it all for us. We don't have to worry about a thing. The house has just been refurbished after a longstanding tenant left and Bennetts arranged everything. The house now looks brand new! New tenants have just moved in, so we look forward to many more years of a happy relationship with Andy and his team. We would give them all 10 out of 10 plus 5 stars!
5/5
GoogleI used the company whilst renting in Taunton for over 6 years and was always dealt with promptly, fairly and professionally. Thanks to Andy, Kathy and the team. I would recommend their services.
Hi Lawrence Thanks for the kind review. Hope you move has gone well. Andy
5/5
allAgents"Excellent..."
My wife and I have used Andy and his team at Bennett Residential for years to handle our properties in the Taunton area. Andy is fully acredited and knows the rental sector insde out and is always happy to give advice. Not only does Andy provide a first rate service in locating and keeping Tenants but is pro-active in keeping us informed about property condition and maintenance. I have no hesitation in recommending this agent.
5/5
View AgentsExcellent Service for Landlords
Bennett Residential have managed a property for us for the past 16 years. We have found them excellent in every way, from keeping the property constantly let with good tenants; to dealing effectively with maintenance issues small and large; to carrying out regular rent reviews without having to being asked; to being pro-active with adapting to new regulations; and to being really pleasant people to deal with. We would recommend these agents to any potential landlord in the Taunton area.
Hi Tom Thanks for your kind words Andy
5/5
View AgentsReview of Bennett Residential , Taunton
Andy and his team are super! They are incredibly professional, yet really approachable. They are organised and 100% trustworthy. I would totally recommend them to any potential landlord.
Hi Amy Thanks for the great review. Glad that we are preforming! Andy
1/5
GoogleTerrible communication from Andy! Never replies to emails, never tries to resolve issues, only interested in pleasing landlords and not tenants! If you are a perspective tenant DO NOT LET from them!!
Hi This is really strange because i can't see that we have had a tenant with the Surname of Jackson since 2005. What property did you rent? Have you the wrong agent?
5/5
GoogleAndy and the team at Bennett have always done a great job at looking after our property over a number of years,
Hi Russell Thanks for great review Andy
5/5
View AgentsEXCELLENT SERVICE
I have received a very high quality of service from Bennett Residential for over 5 years. Being kept informed and advised in a timely manner only highlights their expertise and commitment. A most impressive Residential Agent.
Many thanks for your kind comments
5/5
GoogleI rented a property in Taunton through Bennett Residential for 6 years. Always found Andy & his team to be very professional & helpful at all times . Repair requests are dealt with quickly & efficiently & nothing is an issue . Would highly recommend them for professional service for everything 👌 thank you so much
5/5
allAgents"I have been letting out my..."
I have been letting out my property with Andy and the team for more years than I can remember. They have found good tenants, quickly, and provide a great, professional service. The team are very friendly, always answering queries and happy to have a chat and give advice when wanted.
5/5
View AgentsProperty to let in Taunton
I bought a small house in Taunton asked Andy Bennett to value it and find a tenant which they did. now enjoying Worry free management, Excellent commutation and service
Many thanks. Pleased that you are happy with the way it is going.
5/5
GoogleOnly recently engaged with Bennet Residential and the services has been exceptional so far. Advice for me as a novice landlord has been invaluable and easy to understand. Friendy approach too.
5/5
allAgentsTook care of
I had no involvement but ended up with an amazing tenant. No problem with rent received on time every month. House kept in brilliant condition.
Thanks Karen. Pleased that everything turned out well.
5/5
GoogleAlways approachable and helpful. Highly recommend
5/5
GoogleBennett Residential have managed my property for 21 years and I have found them to be contentious, efficient and diligent. In all that time the property has rarely been empty for more than a few days and even general repairs and maintenance have been organised for me as I live over seas. Highly recommended
Thanks Deb
5/5
GoogleI am new to this business & approached Bennett Residential following a recommendation from a friend who also lets property and I wanted to deal with a company who solely deal with letting. I have found the advice provided by Andy & Sharon to be professional and fair to both tenant and landlord.
4.8/5
View AgentsCouldn’t have managed without them
Bennett Residential have managed my property for 21 years and I have found them to be contentious, efficient and diligent. In all that time the property has rarely been empty for more than a few days and even general repairs and maintenance have been organised for me as I live over seas. Highly recommended
Hi Deb Thanks for the review. Hope all is good down under. Andy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Tony wrote: "Bennetts have been managing our Taunton property since late-2017. Bennetts were recommended to me by a Taunton landlord who has had a number of properties ..."
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Rafael wrote: "They helped me without any hesitation, they want you to find a home as easy as possible. They tend to help you not just based on what the land lord wanted and ..."
