Every review we hold for the Taunton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just come to the end of a 20 year relationship with Andy Bennett and his team, which has only terminated due to our decision to sell our rental property. As landlords we have experienced excellent communication, prompt attention to maintenance issues, and fair terms with no hidden charges. Most importantly, Bennett Residential have never failed to find reliable tenants for us quickly when necessary. We have no hesitation in recommending the firm to prospective or existing landlords.
Tom · 8 September 2026
Agent replied · 16 September 2026
Dear Tom, Thank you for your kind words and for entrusting us with your rental property over the past 20 years. We’re thrilled to hear about your positive experiences with our team, from communication to tenant placement. Your recommendation means the world to us, and we wish you all the best in your future sale. Should you need any assistance in the future, just give me a call. Andy
★★★★★ 5/5
GoogleEveryone that helped pushed a transaction that completes 15th May and one that is very close to my heart, i thank you so so much. You really should be proud of being the way you are and in particular a big thank you to Kelly. You have been so amazing. I really hope I get the opportunity to work with you all again in the future. Wish all Estate Agents cared like you all did. All the best, from Kaz Solicitor :) xx
Kalwant · 28 May 2026
Agent replied · 28 August 2026
Thank you so much for your lovely review, Kaz. It was a pleasure to help with such an important transaction, and Kelly will be especially delighted by your kind words.
We truly appreciate your support and wish you all the very best for the future, we’d love to work with you again someday!
★★★★★ 5/5
GoogleWe honestly couldn’t be happier with our experience with JLL in Greenwich. From our first conversation, the whole team made us feel completely looked after. They were professional, efficient, and genuinely warm and approachable which made what can be a stressful process feel entirely manageable.
A very special thank you goes to Michael, who introduced us to our dream home and kept everything progressing at every stage. Michael was always on hand to answer our questions, offer reassurance, and ensure nothing stalled. Like many people, we found our new home before our own property was even on the market but Michael sold ours in under a week, which truly knocked our socks off!
We felt supported throughout the entire way and couldn’t be more grateful. We’ve already recommended the team to so many people locally and wouldn’t hesitate to do so again. Thank you for making such a significant life event such a positive and memorable experience for our family.
Lucy · 7 March 2026
Agent replied · 7 June 2026
Thank you for taking the time to leave such detailed feedback, I will ensure this is passed on to Michael.
★★★★★ 5/5
GoogleI met with a lot of estate agents in Greenwich when viewing prospective new properties and JLL stood out as completley different to the rest so that's when I realised they were who I needed to trust with selling my own property.
Throughout the end to end selling process they were highly professional, honest, patient, excellent at communicating, provided really detailed specalist advise and were generally very easy to deal with.
They are clearly very knowledgable in the area and the local market and helped me navigate that at a difficult time. I mostly dealt with Michael (and also Jon) for my sale who were both great and the other team members I spoke to were also very helpful.
I found their approach and enagement refreshing and if I have to ever sell again I will be going back to JLL in a heartbeat.
Sarah · 7 January 2026
Agent replied · 7 June 2026
What a lovely review to receive. Many thanks for the detailed feedback and your five star review.
★★★★★ 5/5
GoogleA huge thank you to the entire team at JLL for their outstanding support with the sale of my apartment. After an unsuccessful attempt with another estate agent, I turned to JLL on a friend’s recommendation - and I’m so glad I did. From day one, their service was exceptional.
The team was attentive, proactive, and incredibly thorough, working tirelessly to secure the right buyer. Selling a shared ownership property can be complex, but thanks to the team's experience and guidance, the process was far smoother than I expected.
What really stood out was the strength of JLL’s industry network - the support from their recommended solicitors and surveyors was seamless and professional throughout.
Special thanks to Jonathan, Mike, and Sam for going above and beyond. If you're buying or selling in the local area, I couldn't recommend JLL more highly.
Rob · 7 August 2025
Agent replied · 7 June 2026
Dear Rob, thank you for taking the time to leave such a detailed and positive review for our Greenwich branch. We are so pleased to have been able to assist and wish you the very best moving forward.
★★★★★ 5/5
GoogleFrom start to finish the whole team has been really outstanding at clear and rapid communication. I can’t stress enough how important that is for the process of selling your home. They always whatsapped me immediately with feedback and when viewings were finished so I could head back home. Then the sale process itself they helped smooth over with daily updates, when relevant, and always kept the whole chain moving.
They market your home but also make the inevitably stressful process as seamless as it can be. Michael was great at keeping the ball rolling in the right direction. I’ve recommended them to two other friends, and they have also reported that it’s been a great experience.
Patrick · 7 August 2025
Agent replied · 7 June 2026
Dear Patrick, thank you so much for taking the time to leave such a detailed and positive review. We are so pleased to have helped with the process and wish you well in your new home.
★★★★★ 5/5
GoogleWe have been renting a house through this agency for over 6 years, and we couldn’t be happier with their service. They have always been brilliant and very supportive whenever we’ve needed help.
Any maintenance issues have been dealt with promptly, and the team have always been friendly, helpful and professional. It’s reassuring to have a letting agency that genuinely looks after their tenants and is there when you need them.
We would definitely recommend them to anyone looking for a reliable and trustworthy letting agency.
Sylwia · 4 September 2026
Agent replied · 7 September 2026
Dear Sylwia, Thank you so much for your kind words and for being such great tenants for over six years! We’re delighted to hear that our team has consistently met your needs and provided the support you deserve. Your recommendation means a lot to us, and we look forward to continuing to ensure your renting experience is as positive as it has been. Warm regards, Andy Bennett
★★★★★ 5/5
allAgentsAbsolutely superb letting
We have used Bennett Residential as our letting agent since buying a flat to in summer 2017. We're selling the property now, and the service we've received even as we leave as a customer, has been excellent, above and beyond what you might expect when your last tenant has left. Kathy and Helen in the office have always been superb; quick to respond to messages, courteous, helpful and professional. They have overseen minor repairs and much bigger renovations and have always just dealt with things within their remit and contacted us only when it was appropriate and necessary to do so. I can not recommend this agent highly enough. We've had troublefree letting nearly 8 years now, and that is down to Andy and his incredible team.
Bex · 21 February 2025
Agent replied · 21 February 2025
Many thanks Bex. You are always a pleasure to deal with.
★★★★★ 5/5
GoogleA big thank you to Phil, Neil and the whole team for helping me sell my property. From the initial valuation and marketing through to finding a buyer, everything was handled smoothly and efficiently. The team were always friendly, …
Tony · 28 March 2026
Agent replied · 28 August 2026
Thank you so much for your wonderful review Tony. We’re thrilled to hear that Phil, Neil, and the whole team in Hornchurch made the selling process smooth, professional, and stress-free for you. Your confidence in us and your recommendation mean a lot.
★★★★★ 5/5
GoogleAshton was amazing! I can’t thank him enough for helping me out on my first flat purchase. He was super responsive and gave me really good recommendations when I asked. I wouldn’t have done it any other way. Massive thank you!
C · 7 March 2026
Agent replied · 7 June 2026
Many thanks for leaving such positive feedback for Ashton and for a five star review.
★★★★★ 5/5
GoogleI would recommend Hilbery Chaplain Hornchurch. Great team that kept me informed of everything going on with my sale. So friendly and super efficient. Just what you want when selling your house. ⭐⭐⭐⭐⭐
Patricia · 28 March 2026
Agent replied · 28 August 2026
Thank you for your fantastic review. We’re thrilled to hear the Hornchurch team could keep you informed and make the selling process friendly and efficient. We really appreciate your recommendation.
★★★★★ 5/5
GoogleWe had a great experience with JLL and would absolutely, 100% recommend them.
If you’re looking to buy in the Greenwich area, they’re probably the best agency to go for. All the properties they showed us were great and they clearly made an effort the find us places that met our requirements. We did find and buy our dream home!
Michael was amazing. Professional, friendly and knowledgeable about the area, the house and the neighbourhood. They really supported us throughout the buying process and even after! A week after closing the sale and moving in, I got caught in the rain and I bumped into Michael who gave me his umbrella. What a legend!
Lili · 7 November 2025
★★★★★ 1/5
GoogleWe had a great experience setting up the tenancy, but as tenants the management of the flat has been upsetting so far. No reply to our emails, broken washing machine not being repaired, and more. In fact, the company is in legal breach of contract... I wouldn't recommend it neither as tenant or landlord. It strike me as a company that took up too many flats to manage for their capacity.
Furthermore, they did not communicate the costs for hot water for the building prior to the tenancy, which in my opinion is a deceptive practice.
Jean · 7 March 2026
Agent replied · 7 June 2026
Dear Jean, please can you contact Suth.luciancanbert@jll.com to raise your concerns and he will be able to respond fully. Many thanks
★★★★★ 5/5
GoogleWe recently rented a flat through JLL, guided expertly by Dovile and Bruna. The whole process was extremely smooth - any questions we had were answered quickly and with detail. The team were happy to go and view the property ahead of the move in date to provide information on queries we had - a true 5 star service! The property is largely problem free, however any issues we’ve had have been dealt with expertly by Keely our Property Manager - greatly appreciate how efficiently issues have been dealt with. Having previously rented with a different agency, the team at JLL are head and shoulders above and wouldn’t hesitate to recommend them!
Alfie · 7 March 2026
Agent replied · 7 June 2026
Thank you Alfie for leaving such positive feedback.
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Kelly Workman. She is professional, approachable and supportive and would highly recommend Kelly and the rest of the Hornchurch team.
Ross · 28 March 2026
Agent replied · 28 August 2026
Thank you for your lovely feedback. We are so pleased to hear you had a great experience working with Kelly and that you found her professional and supportive. We’ll be sure to pass on your kind words to her and the Hornchurch team.
★★★★★ 5/5
GooglePhil and his team are not only trust worthy and personable, but extremely pro-active in achieving the best possible outcome. I can not recommend them highly enough.
Jamie · 28 March 2026
Agent replied · 28 August 2026
Thank you for your kind words and recommendation Jamie. We’re delighted to hear that Phil and the team’s proactive approach and dedication made such a positive impression. Your feedback is truly appreciated.
★★★★★ 5/5
GoogleThe Sales Team at JLL have been excellent throughout the process of our house sale. They have been professional, considerate, friendly and polite.
Jonathan was very professional and spot on with the valuation. For the viewings …
Judith · 7 July 2025
Agent replied · 7 June 2026
Dear Judith, thank you for review, it is lovely to receive such brilliant feedback and I will make sure Jonathan and Michael are made aware of your brilliant comments. Good luck with your future plans.
★★★★★ 5/5
allAgents"Absolutely superb letting..."
We have used Bennett Residential as our letting agent since buying a flat to in summer 2017. We're selling the property now, and the service we've received even as we leave as a customer, has been excellent, above and beyond what you might expect when your last tenant has left. Kathy and Helen in the office have always been superb; quick to respond to messages, courteous, helpful and professional. They have overseen minor repairs and much bigger renovations and have always just dealt with things within their remit and contacted us only when it was appropriate and necessary to do so. I can not recommend this agent highly enough. We've had troublefree letting nearly 8 years now, and that is down to Andy and his incredible team.
Bex · 21 February 2025
★★★★★ 5/5
GoogleI had the pleasure of working with Eilis Moloney during the process of securing my new apartment, and I couldn't have asked for a more helpful and attentive letting agent.
She was incredibly responsive to any queries I had, always willing to go the extra mile to clarify details. Her quick thinking, professionalism and personable approach stood out throughout the process.
Highly recommend her to anyone looking for a smooth and supportive rental experience.
Macdonald · 7 August 2025
Agent replied · 7 June 2026
Many thanks for your brilliant review, I will ensure your feedback is passed on to Eilis, she will be delighted.
★★★★★ 5/5
View Agents LandlordExcellent
We initially rented a property through Bennett Residential back in 2004 and were that impressed with the service that when we were in a position to let out our own property there was no other agent we considered. We have subsequently used Bennett's on a fully managed basis to care for our property since 2008. Communication is first class and both parties know each other on first name terms. The tenants that have been sourced for us have all been excellent. Furthermore, we entrust Andy and the Bennett's team to undertake any repairs of small to medium value on our behalf without reference to us and have never had any concerns about the quality or cost of the works undertaken. On the occasions where repairs of higher value have been required quotes have been both swift and good value for money. Of the various agents we use to manage our portfolio Bennett's are a cut above the rest and we have no hesitation in giving our unreserved recommendation for anyone looking for an agent in the Taunton/Bridgwater area.
Graham · 9 February 2022
Agent replied · 10 February 2022
Hi Graham
Thanks for the review. Its interesting to hear from someone who has experienced our service as both tenant and landlord.
Andy
★★★★★ 4.9/5
View Agents LandlordThank you
Bennetts have been managing our Taunton property since late-2017. Bennetts were recommended to me by a Taunton landlord who has had a number of properties managed by the company for some time. What good advice this has proved to be! We elected for the ’Gold Service’ and all aspects of the service we have received has been first class. Payments are always prompt - emails are always answered courteously, issues raised dealt with promptly. Our property has not been an easy one to manage as we have,on occasions, had to involve outside agencies such as Wessex Water and building contractors. Andy clearly has a great working relationship with these companies/agencies which has always given us a sense of ‘peace of mind’. I cannot recommend Bennett Residential highly enough. Thank you Andy and your staff.
Tony · 9 February 2022
Agent replied · 9 February 2022
Hi Tony
Thanks for the great review. Hope all is going well for you in France
Andy
★★★★★ 5/5
View AgentsBennett Residential highly recommended for their professional service & local knowledge
We’ve rented a property in Bridgwater through Bennett Residential for a couple of decades now and have been very happy with the service throughout. We’ve always found Andy and the team to be very professional, courteous and helpful. Repair requests are dealt with quickly and efficiently and nothing is too much trouble. If you’re looking for a letting agent to manage your property in the Taunton/Bridgwater area, we highly recommend Bennett Residential for their professional service and local knowledge.
Katherine · 3 February 2022
Agent replied · 4 February 2022
Hi Katherine
Thanks for the great review. Hope all is well with you and Dave.
Andy
★★★★★ 5/5
GoogleGreat experience with this estate agency. The team has been very helpful, supportive, and responsive throughout the process. They made everything much smoother and were always willing to answer questions and offer guidance. I’d definitely recommend their services.
Florans · 28 March 2026
Agent replied · 28 August 2026
Thank you for your wonderful review. We are delighted to hear our team could make the process smooth and provide helpful guidance. Your recommendation means a lot to us!
★★★★★ 5/5
GooglePhil, Neil and Kellie and all the other members of staff I’ve dealt with at the
Hornchurch branch have been fantastic!
Great advice and communication from the very start along with a very honest and …
Paul · 28 March 2026
Agent replied · 28 August 2026
Thanks so much for your fantastic review Paul. We are so pleased that Phil, Neil, Kellie, and the Hornchurch team could provide great advice, clear communication, and a smooth sale, even during a tricky time in the market. Your kind words about our team mean a lot to us.
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