Every review we hold for the Tameside office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEverything has been positive with our experience. We've mainly dealt with Charles and Stephanie who have been easy to deal with and very professional.
Trevor · 26 October 2023
Agent replied · 25 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBeing a neighbour of Bridgfords of…
Being a neighbour of Bridgfords of Bamber Bridge/Preston. I personally would not recommend using them. The House was rented out to tenants with dangerous dogs and smokers of cannabis . The owner stipulated no dogs and no smoking. I have been forced to vacate my house due to the stench of cannabis in my home . This was hours of cannabis smoking not just a one off occasion . Some days 12 hours of the pungent stench in my home . A home which I worked hard to pay for . Bridgfords ignore this and allow these tenants to remain even though police have confiscated cannabis next door and had evidence of the stench .The tenants have started to harass me on a daily basis with threats of getting me sometime soon. They are in breach of contract and the agents , the misuse of drugs act 1971. it is easy for their property managers to look the other way whilst taking a full management fee. I was going to use Bridgfords to let my property but looking at the deterioration of my neighbours home and their choice of tenants , I will definitely go elsewhere. Is it perhaps only this branch?
Ann · 25 November 2020
★★★★★ 5/5
GoogleStephanie has been super helpful from start to finish. Keeping me updated on matters and ensuring that everything was right. Highly recommend!
Luke · 30 November 2023
Agent replied · 25 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDefinitely recommend using bridgfords. After viewing my property with Jovita she was extremely professional and had answers to all my questions and queries. She was extremely patient as I work alot and cannot always answer my phone,but with her hard work myself and my partner got our first property together and I can't thank her enough.
Ric · 26 August 2024
Agent replied · 25 October 2024
Many thanks Ric for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAppalling Behaviour/Service
Our experience with an agent at our local Bridgfords has been utterly awful. They have behaved appallingly and their “sales” tactics could be described as bullying. They have used a form of emotional blackmail by using a property (That was Managed by them) we had expressed an interest in as a carrot so that they could sell our house for us. We knew this would be a conflict of interest but they have shown they are so desperate that they would stoop so low to actually try and bend ethics and morality. Would never ever use this company!!
Hannah · 23 September 2020
★★★★★ 5/5
GoogleStephanie Eid was wonderfully friendly and welcoming at our rental property viewing, very professional and efficient in gaining our acceptance with the Landlord.
Lynsey · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service,great communication and worked proactivelty to secure a quick sale. Friendly helpful staff. Would not hesitate to recommend. Thank you
Donna · 25 October 2025
Agent replied · 23 January 2026
"Thank you for the kind words! We pride ourselves on providing exceptional service and are thrilled to hear about your positive experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe used Bridgfords for the Sale of our house and we couldn’t be happier with the service. Kate was dealing with us and was fantastic from start to finish. Our move took a little longer due to solicitors but Kate handled everything really well and always kept us updated.
Would highly recommend.
Erin · 27 October 2018
Agent replied · 25 October 2024
It is brilliant to read Erin that you could not have been happier with the service you have received from our Bridgfords team in Denton, especially Kate. Thank you for your kind recommendation and 5 star review! Best wishes, Scott.
★★★★★ 5/5
GoogleI would recommend this business to landlords and tenants alike. Megan Taylor, Megan Waddell, Nicole Clayton and Richard Taylor were all very professional and have kept me up to date with all information throughout my purchasing and subsequent letting process.
DomPositiveResponsiveness, Professionalism
Domenico · 26 October 2021
Agent replied · 25 October 2024
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould absolutely recommend Gemma for mortgages etc I’ve used her a few times, and she’s the best in the business. Always recommend her to friends and family and she always comes through for us!
Shabnam · 26 October 2022
Agent replied · 25 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't recommend Gemma Lord enough, she helped us buy our first house from start to finish and explained all the steps thoroughly so we understood the process. Very professional and responsive!PositiveResponsiveness, Quality, Professionalism, Value
GEORGIA · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 2/5
GoogleEverything else was fine, but Javeta’s behavior was beyond my understanding. I found it a bit rude.
Shaista · 24 November 2025
Agent replied · 23 January 2026
Thank you for bringing this to our attention. We apologise for any discomfort caused by Javeta's behaviour. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have.
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMegan Marriott, has been amazing from start to finish.
We use Bridgfords as our letting agent and Megan handled the whole process from …
Celine · 17 September 2025
Agent replied · 8 October 2025
Thank you for your kind words, Celine. Megan is a dedicated and knowledgeable member of our team who always goes above and beyond for our clients. It's great to hear that she helped make your moving process smoother. We're lucky to have her as part of our team! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotBridgfords Chorlton
Bridgfords Chorlton provided fantastic service from start to finish. John and Muneer were always on the end of the phone and email. Response to any queries was always dealt with promptly and efficiently. More importantly was the way they managed things when our dad sadly died during the sale process. They were caring and compassionate and still continued to support us through to a successful sale. We really cannot thank them enough.
Pam · 7 January 2022
★★★★★ 5/5
TrustpilotBridgfords Denton - Seller
Ryan promised to sell our house over the asking price within 3 weeks and he didn't disappoint! You listened to exactly what we wanted and offered great advice. Quick turnaround with initial paperwork, excellent professional photos, perfect advertisement online, overall brilliant communication and reasonably priced (you pay for exactly what you get, well worth going with this team over Ryanair style Purple Bricks). Reliable and professional service offered by all the team, huge thank you to Ryan, Adam, Stacey and Gemma! Can't recommend you all enough!
Gemma · 4 February 2020
★★★★★ 1/5
TrustpilotAVOID AVOID AVOID
Myself and my partner had the displeasure of renting from Bridgfords for a year. Needless to say it was one of the WORST years of my life. We’d never rented before and had no idea what we were doing, they knew that and took advantage. We were shown a shoe cupboard of an apartment, the rent was around £350-£400 a month for one bedroom apartment with the kitchen and living room being one big open space. At first it seemed great. Finally living alone (we later found out we were paying the same rent as the rest of the building who’s apartments were 3x the size of ours and had someone who came to check the place out from Bridgfords even POINT OUR HOW SMALL OUR APARTMENT WAS COMPARED TO OUR NEIGHBORS!!!). No pets allowed was annoying as we had two small cats but we knew the couple who lived across from us (they moved out not long after we did because of similar issues) and they had a cat... along with half the building... so we didn’t worry or care. Everything was fine until the first inspection of the apartment, I’d stayed awake all night before the viewing to clean (as we’d never done that before so I wanted to make sure it was clean) I fell asleep on the couch at around 8/9am to be woken up by a small blond woman in my apartment (the door was locked..) so I was obviously surprised and confused, the woman gave me attitude claiming she knocked and rang the buzzer. The buzzer is so loud you’d hear it during a hurricane, I immediately knew that was a lie and The walls were paper thin so if she knocked I’d have heard as would the entire building, once done she went to other apartments and knocked.. when no one answered she walked away, didn’t let herself in like she did with us... That was bad enough. Then she took MY KEYS with her and when I ran downstairs and across the car park to ask her if she had my keys she said “no” as I saw them sat on her passenger seat.. I had to go out so I was panicking in a rush because those were the only set of keys we had. I started walking back to the building angry to have her call me back and say “I’ve got them” yes. I know. That was bad enough and already gave me anxiety about anyone and everyone letting themselves into my apartment without my permission or me even being there! Then we asked to move into the apartment downstairs as the previous tenant had just moved. We were given the ok. Great right? Would have been if they didn’t tell us we could move in at the end of the month to them ring/email and asked “can we move now” and have them ignore us until mid way through the month and say “end of this month” this went on for 2 months. 2 months of packing and unpacking all of our belongings in a tiny apartment just so we had clothes to wear. Then Joel began harassing me over the phone/emails, demanding we let people come into our apartment to look around (the apartment we wanted was empty for 3 months but they refused to let us move) so I said no as the apartment was a tip and I would be home alone when they came, I suffer from severe depression and anxiety so you can imagine the amount of stress and worry I felt not only when I would see an email from him or his number ringing my phone. At first he took the no as a no and said okay but the amount of times he’d email/ring about viewings increased as they continued to ignore our requests to move into the bigger apartment. Then one day I got a phone call from Joel, I answer and had him yell at me down the phone for 5 minutes (it felt like an eternity) for not letting people view the apartment, ignoring that they refuse to let us move downstairs and THEN they can show whoever the hell they want. I felt like a child being scolded for drawing on the walls.. I’m 22.. so when he hung up I informed my mum and dad (they worked across the road from Bridgfords) so my mum for obvious reasons was not happy, they both almost ran across the road to see him and when they called him out for how he treat me he went bright red and fumbled over his words.. he has the nerve to act big and tough over the phone but if you confront him in person? Coward. Absolute coward. Fast forward to moving into Apartment 1 (when we moved the landlord put the rent up for the entire building to £450 and added an extra £100 on to the deposit.. it’s too convenient to be a coincidence) and almost immediately we were getting complains about covering out windows... we got complaints because nosey people didn’t like that we covered the windows...(some of the people in that building were just as pathetic and childish as Bridgfords) then when we sorted that complaint we got a letter telling us to leave because we have cats and you’re not allowed pets. They sent us an email with a PICTURE OF OUR CATS IN THE PREVIOUS APARTMENTS WINDOW. So they KNEW we had the cats from the start and still let us move in downstairs... that’s extremely snakey behaviour, any excuse for more money. So skip ahead to moving day and our previous apartment had been rented out to a young woman who smoked WEED IN THE APARTMENT WITH THE WINDOWS OPEN WITH HER FRIENDS ON A FRIDAY NIGHT. You’re not allowed to smoke in there.. never mind doing ILLEGAL DRUGS. So that told us plenty. Then skip ahead again to today (November) we’ve been away from those soul eaters for a few months and I got an email asking for the deposit because of “unpaid rent” we’d had this back and forth about rent for months now, me sending them bank statements of rent being sent on the right days to them ignoring us and coming back a month or so later to try again, I was sent an email today with an attachment of “evidence” as to why they want over £1000 from us... it’s a word document. SOMEONE HAD OPENED A NEW WORD DOCUMENT AND TYPED UP “date-date: unpaid” etc. This is not evidence. This is not proof. Anyone can write a word document, I’ve sent verified bank statements with the date/time sent, amount sent, who it’s sent to and the reference number. They won’t take that as proof but expect me to take a word document as solid evidence that they are entitled to over £1000 from us... they are truly pathetic. Joel is a bully, Alex is manipulative and they condone harassment and targeting. DO NOT TRUST THEM. DO NOT RENT FROM THEM. DO NOT BUY FROM THEM. THEY WILL OVER CHARGE YOU. We now live in a 2 bedroom house for the same rent as a 1 bedroom apartment where you’ll get people complaining that they can’t be nosey. Since we have been here we haven’t been harassed, haven’t had people starring at us through the window, no one has just let themselves into our home. We have never been happier. I 10000% recommend Dawson Estate, when I told Matt how we’d been treated by Bridgfords he was disgusting and confused at there unprofessional behaviour and went out of his way to insure we are fully aware of what’s going on and replies to any questions I have almost immediately. Avoid Bridgfords!!! Get in touch with Dawson Estate!!! They’ll treat you right and respect you not harass and target you!!!The Bridgfords I had the displeasure of dealing with was in Halifax but after looking through over reviews it looks like it’s not just the Halifax branch that needs a reality check and a customer service training course...
Shell · 14 November 2019
★★★★★ 5/5
GoogleFantastic customer services, past few weeks I’ve been working with jevita, Charles and Megan they have kept me informed and answered every question I have had, everything was very professional from start to finish I would love to thank everyone for their help in getting me and my partner our new home I highly recommend!!
Shannon · 27 July 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation Shannon. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlie from Bridgfords Denton deserves a raise and a better looking company car in my opinion! From day one he was helpful and informative we felt very comfortable dealing with him! All the information and documentation he made sure we understood and any questions he always was there to help! Look after him!
Sam · 26 August 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review Sam. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDisrespectful and Desperate, Data Breach
We viewed a property and after loving it in person offered a cash offer of asking price their and then.
Clayton · 2 July 2026
★★★★★ 5/5
TrustpilotBridgfords- Buxton
My husband and I have bought and sold quite a few properties over the years and this is the first time I have felt impressed enough to write a review. Choosing an estate agent can be tricky and choosing someone you can trust with possibly one of the biggest financial transactions during a lifetime can be quite scary. Thankfully, a recent experience of purchasing a property in the Buxton area has helped change my view of estate agents and their skill sets.I would like to make a special mention of the team that work at the Buxton office of Bridgfords. John Sweeton and Judy Scouler lead a great team and Judy in particular made the recent process of finding and securing a suitable property for my family a really positive experience. Judy was helpful, perpetually positive and demonstrated a superb set of communication skills when delicate negotiations were needed. Her ability to maintain a professional service despite any hurdles she came across was commendable. I like to think that both the seller and I (the buyer) left the purchasing process feeling like we had both gained what we needed to and a bit more. So, well done Judy.I would recommend this particular team as they communicate with you in a timely manner; they keep you updated when necessary and answer all the questions you have as quickly as possible. I would certainly use them again.
Victoria · 11 August 2019
★★★★★ 5/5
GoogleAll staff are extremely helpful and willing to go the extra mile for their clients and potential buyer/sellers. I have been both a tenant and a buyer of properties that Bridgefords and both experiences were extremely positive. Gemma (my mortgage advisor at Bridgefords) has always looked after me and helped me and looked after me especially when it came to understanding everything that is going on. As you can imagine as a first time buyer it can all be extremely overwhelming.
HIGHLY recommend to anyone looking for a rental or to buy their home.
Elliott · 26 October 2022
Agent replied · 25 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDear sir/ madam
Dear sir/ madamI am writing to you to inform you that I currently live in cubic apartments in Preston. I've been living there for eight months now with myself and my partner my day job i dpund out found that a lad had been squatting in one of the flats he's been letting homeless people into the building and on numerous occasions they been seen selling drugs. Also damaging letterboxes and robbing people's mail. Pictures were put up of males ecr I informed ppm management there room number and police but males still live there day and night it's getting bad my misses is scared I have to walk her every were. Were moving soon but this is not on. I should not have to move because police and building people don't do anything. I'm informing you hopefully something can be done soon .he'd been selling drugs and bridgefords refused to help at all. They were not helpful at all they have a duty of care and didn't care at all just about there money .
Customer · 10 July 2019
★★★★★ 5/5
TrustpilotGreat experience with the Gosforth branch
Great experience with the Gosforth branch. I’d been struggling for almost 6 months with another estate agent to get my flat ready and tenanted. It only took Jennalise and team 2-3 weeks to have the apartment readied and tenanted after taking the keys from the other agent. She was very hands-on, responsive and professional. Thank you so much!
David · 12 May 2023
★★★★★ 5/5
TrustpilotGreat experience with Maciek…
Great experience with Maciek Starczewski. He had remortgaged my house when no mortgage brokers could help. Huge thank you ☺️.
Aiman · 29 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.