Trusted Agent profile · Tameside
★★★★★
705 reviews across 2 platforms
12 Manchester Road, Denton, Manchester, M34 3LE, Tameside, M34 3LE
Bridgfords's office in Tameside, at 12 Manchester Road, is rated 3.1 out of 5 across 705 reviews on two platforms, including 263 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Bridgfords Denton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tameside.
Every review we hold for the Tameside office, from every platform, shown as written. First names only.
5/5
GoogleCharles was an excellent help, he went above and beyond to give us the best experience with our first home. Would definitely recommend Bridgfords! Thank you Charles.
Thank you for your 5* review and recommendation Isobel. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleAfter selling a property for us and liking the team at Denton; we moved our rental properties across too. Professional and knowledgeable and quick to respond. Thanks to Stephanie, Charles and Megan.
Thank you for your kind words, Nicholas! We are thrilled to hear about your positive experience with our team at Bridgfords Sales and Letting Agents Denton. Stephanie, Charles, and Megan will be delighted to know that their professionalism and quick responses made a difference. We appreciate your trust in us for both selling and managing your rental properties. Thank you for choosing Bridgfords!
5/5
TrustpilotThe Best Professionals in Property Management & Client Relations
I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.
1/5
TrustpilotI moved out over a month ago and still…
I moved out over a month ago and still haven’t had a single update about the return of my deposit. Sadly, this is entirely in line with the level of service I’ve received from Bridgeford throughout more than five years of renting with them.
5/5
TrustpilotYou're a star Ellie
Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!
1/5
TrustpilotNever contact me after numerous call…
Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.
5/5
GoogleJevita was excellent all the way through the process, really friendly, very patient and excellent at communicating clearly. Thank you Jevita, it was a great experience.
Thank you for taking the time to leave us your 5* review Ben! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleJevita from Bridgfords Denton was extremely helpful and professional, as well as accommodating during our process. Hopefully here’s to some great renting experiences under Bridgfords Denton.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
TrustpilotLee Johnson from Countrywide…
We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.
5/5
GoogleOnce again Bridgfords in Denton have been great at finding me a tenant for my property. Stephanie, Charles and the team have kept me informed and been super professional throughout. Makes my life as a landlord much easier, would recommend.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotI had an appointment booked for today…
I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.
5/5
TrustpilotOutstanding Customer Service!!!!!!!!
Samantha Hyde - What a gem!!!!!!!!What an absolute treasure and the epitome of true customer service!!!!! Sam is very efficient and nothing is too hard for her even if it’s outside her job description- she will find someone who can help and I don’t know what I would have done without Sam in the last few months leading to my purchase!!!!!!!! what a credit to the business her name deserves to be in shining lights!!!! Thank you Sam for an amazing service and for ongoing support. You have gone above and beyond the call of duty, Bridgfords is very lucky to have someone of your calibre as an employee!!!!! Wow!!!!
5/5
GoogleThe process was made quick and easy. All my questions were answered with a smile. Highly recommend. Thank you Jevita for all your help.
Thank you for taking the time to leave us this tremendous 5* review Callum. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotContractors should avoid at all costs!
Contractors should avoid at all costs!! We fitted a cylinder in a property for this agent, and have received no payment, now three month overdue. They tried to pass us onto the landlord when we’ve worked direct with them. We’ve still heard nothing, despite numerous calls, emails, complaints. We will be forced to get a debt recovery involved. Would not recommend working for them!
5/5
GoogleMyself and my partner Robin have just moved into our first home and had been helped from start to finish by Emily at Bridgfords Denton. She was patient, friendly and supportive throughout, found all the answers to our numerous questions in a timely and professional manner and in general managed to keep us calm, informed and happy throughout the whole process. Would definitely recommend, and thank you Emily!
Thank you for your lovely comments. I have passed your feedback to Emily and everyone else involved at Bridgford, Denton. Many thanks. Sarah
5/5
TrustpilotJust sold my house with Bridgfords in…
Just sold my house with Bridgfords in Withington and couldn't fault them. They communicated with me regularly, kept me updated with the sale, chased solicitors up when needed and supported me throughout the process. Huge thanks to the Withington team, especially Richard, Sadaf, David and James. Excellent service from a very helpful team.
5/5
Googleservice from Bridgfords! Jevita Pickford was incredibly helpful throughout the rental process. Knowledgeable, efficient, and friendly. Highly recommend!"
Many thanks Dhanesh for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBridgfords was prompt in getting me a house and moving in easily within few days.Thanks to Stephanie, she was so diligent and professional. I sure would recommend to my friends and family.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleMy experience with bridgfords Denton was very good, i thought it was going to be a night mare as getting a private rented house can be very tough. Stephanie made the process easy and stress free!
Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care
5/5
GoogleI have sold my parents home with bridgefords from start to finish they have been excellent. The service was 1st class from valuation to completion. Kate has been a godsend keeping me updated regularly and answering all my question promptly. Thank you all so much for finding the right person to buy my child hood home it makes a emotional situation a lot easier .
Thank you Karen for your wonderful 5* review of Kate and the team at Bridgfords in Denton. It is brilliant to read that you were supported by Kate thought the sales process from start to finish and that you were kept regularly undated and had your questions answered promptly. Best wishes for the future, Scott.
5/5
GoogleExcellent service from Megan,went above and beyond through the whole process
Thank you for your kind words! We are thrilled to hear that Megan provided excellent service and went above and beyond for you. Your satisfaction is our top priority and we look forward to continuing to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleCould not recommend Gemma Lord (Mortgage Consultant) enough! She has been there for us every step of the way through 2020, we had a lot of different options that we explored through the year and Gemma was amazing with whatever we needed! Very responsive, hard working and gets a blooming good deal!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleStephanie is by far one of the nicest estate agents myself and my partner have come across. Extremely pleasant, helpful, and made our move into our new home smooth and professional.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
1/5
TrustpilotBridgfords
Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.
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Tell us what you need and we'll put you in touch. Bridgfords Denton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tameside.
