5/5
Jevita in the Denton branch has been amazing helping me find a new home !! The whole process has been stress free thanks to her - no question is a silly one and she’s been great explaining the whole process !!! Top marks ❤️❤️❤️👍🏻👍🏻👍🏻 …
Trusted Agent profile · Tameside
★★★★★
681 reviews across 2 platforms
12 Manchester Road, Denton, Manchester, M34 3LE, Tameside, M34 3LE
Bridgfords's office in Tameside, at 12 Manchester Road, is rated 3.1 out of 5 across 681 reviews on two platforms, including 239 Google reviews rated 4.8.
Every review we hold for the Tameside office, from every platform, shown as written. First names only.
5/5
Jevita in the Denton branch has been amazing helping me find a new home !! The whole process has been stress free thanks to her - no question is a silly one and she’s been great explaining the whole process !!! Top marks ❤️❤️❤️👍🏻👍🏻👍🏻 …
5/5
Thank you Bridgfords didsbury for all…
Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)
5/5
Megan has been fantastic, really helpful, super efficient and just all-round lovely. Made the whole moving process a lot less stressful. An absolute asset to Bridgfords, thanks Megan!
Thank you Megan for leaving such a wonderful review. I'll pass on your kind wirds, best wishes, Mark
5/5
Had a lovely first experience with Bridgfords on a Saturday morning with Megan M. She is extremely knowledgeable and answered all our questions with depth and reassurance which inspired confidence in us. Looking forward to working with Bridgfords further!
5/5
I have found Stephanie so helpful. They have gone out of their way to send me options of properties and answers any questions I had. I highly recommend them. And have felt so comfortable conveying exactly what I was looking for and my circumstance.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
Confusing marketing
There's a For Sale sign been up on a house we've passed a few times over the past 2 weeks but can't find it on their website or Rightmove. I rang one of the branches to be told, indignantly, I'd rang the wrong office. I pointed out that there is no local office and as this one is relatively close by, I thought I'd try them. He said he had 'no idea' but he'd look. Terrible telephone manner, told him I'd look myself. Tried another office and was told it's not being marketed yet as the owner has been choosing the photos. Fair enough but I asked why the sign was up and was told because it's for sale. Very confusing. Sort yourselves out Bridgfords. Glad you aren't selling our house!
1/5
Bridgford's Halifax
We used Bridgford's in Halifax to sell our property. My main concern with them was that they hardly ever answered the telephone and relied upon an answer machine. Add onto this the fact that on numerous occasions they didn't return our calls. They didn't manage to sell our property and we do wonder if prospective buyers calls weren't returned either.Secondly feedback from them on enquiries, market data and ongoing support and advice was non existent. Overall customer service was poor to say the least.
1/5
Well... AVOID LIKE A PLAGUE
Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.
5/5
Meghan Waddell dealt with us she was very kind and thorough, we were very happy with the service she provided she is a very nice person
Thank you Lindsey for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
our experience with the staff called Jevita pickford was fantastic and very professional. she has been very supportive and calm from day one we went for viewing.
Thanks Adewumi for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Recently bought my very first property and received incredible guidance and support from Gemma during the entire process. She was amazingly helpful and brilliant throughout and could not have made my first property buying journey any easier. She is a true testament to Bridgfords and I would highly recommend anyone buying a property to ask for her as she will provide excellent customer service and communication throughout the whole process.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.
1/5
Appalling service and very…
Appalling service and very unprofessional letting services ,My wife and I signed up with Bridgeford (Withington office) to find a tenant for our BTL property and things went from bad to worst as we were constantly chasing them for update with progress with no response to our email and their phone was always diverted to an answering machine ,Eventually they found us a tenant and the tenant was moved in on 3rd of Aug but we had to wait until 13th of Aug to receive our rent after chasing them repeatedly plus we are still awaiting payment of DPS monies which we have signed up to our own DPS scheme to secure the holding deposit .After talking to tenants I also found out they had paid the deposit and first month rent at the end of July hoping to move in on 1st of Aug and they were very dissatisfied with Bridgfords handling their process of moving in on 1st of Aug as promised .We used their let -only service and Bridgeford should have released the rent and deposit monies upon letting the property promptly .In hindsight I should have checked their trust pilot review before employing their services .As a landlord I will not be recommending them to any of our friends and fellow landlords.
1/5
Total lack of communication
Total lack of communication. Not responding to emails or phone calls.
5/5
Adam, Ryan, Gemma, Chloe, Nathan who i dealt with have been an absolute pleasure to deal with. Supportive from beginning to end and never made me feel like any question was stupid i had to ask. Couldn't ask for better would definitely recommend. Thanks all.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
Sadly I won’t go into details but had a…
Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,
1/5
I rent a property via Countrywide, and its contract is up for renewal. They were quick enough to send out revised terms, but so far, they haven't responded to two attempts/left messages to discuss the terms. Poor. I won't be chasing you to give you business.
4/5
I would like to express my heartfelt…
I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.
5/5
I am very happy with the service I have received from Gemma Lord who is a very helpful, responsive and professional mortgage consultant at Bridgeford Denton. She was extremely helpful and attentive throughout the process keeping us up to date and responding to all of our queries. Keep up the good work :-)PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
I was interested in a bungalow showing…
I was interested in a bungalow showing Bridgfords Northallerton Branch as the agents.Two weeks of daily phone calls brought the same recorded voice, "All our agents are busy, leave etc., etc.," which I did - NOTHING - No response of any kind.Send a detailed message on their query form, result- NOTHING.If I was a Seller, and not a Buyer, I would, after reading results on Trust Pilot, never,ever, use them.I am still interested in this bungalow, but, apart from going to the people directly, I can only wish them luck in EVER selling through Bridgfords, unless this is already sold, and they are "too busy" to mark this property as so!Very disappointed, as I registered with them and still never heard anything.The saga continues.....
5/5
excellent service and very helpful staff who go out of their way , Thank you so much for all the assistance you are wonderful.
It’s really lovely to read another 5* review Shamiso. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
1/5
Happy to waste your time
Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.
5/5
Charles and his colleagues Megan and Steph have been amazing in helping us find the perfect rental home. They have been friendly, informative, and proactive throughout the whole process. I have mainly been speaking to Charles, who has gone above and beyond to help us secure our rental. We couldn’t be happier with their services; they are by far the best estate agents I have rented through.
5/5
Great experience with Luke Squirrel
I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !
5/5
I have just recently moved across to Bridgfords at the start of this month and the transition has been so smooth and seamlessly, which gave me great confidence and excitement as my previous property management team level of service deployed as the years went on. I would greatly advise anyone use this branch as you will be kept up to date continuously throughout any situation.
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