Trusted Agent profile · Tameside

Bridgfords Denton Sales reviews in Tameside

3.1

★★★★★

681 reviews across 2 platforms

12 Manchester Road, Denton, Manchester, M34 3LE, Tameside, M34 3LE

Bridgfords's office in Tameside, at 12 Manchester Road, is rated 3.1 out of 5 across 681 reviews on two platforms, including 239 Google reviews rated 4.8.

Google logo

4.8 / 5

239

Reviews on Google

This office

Trustpilot logo

442

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tameside office, from every platform, shown as written. First names only.

5/5

Google

Amazing services provided by Gemma. Nothing was ever too much and she was on hand pretty much whenever we needed her to answer questions and go through things. The fact that it was during a worldwide pandemic and she still delivered a 5 star service is amazing. Very professional and kept us updated continuously through-out, nothing was ever too much. She is an amazing asset to her company and we are so happy that she helped us to buy our first house!PositiveResponsiveness, Quality, Professionalism

Shannon · 26 October 2020

Agent replied · 25 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We have recently used the services of Bridgefords, Denton. Charles, Megan, and Stephanie have done a splendid job. We were very impressed how organised, professional, friendly, and kind they were. In less than two weeks we already had our tenants. We highly recommend the whole team.

Ivalina · 28 April 2024

Agent replied · 25 October 2024

Ivalina Petkova thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Terrible communication, valuations and organisation.

We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.

Alice · 29 February 2024

1/5

Trustpilot

Dont Waste Your Time

I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.

Zehran · 17 February 2024

1/5

Trustpilot

Not a great experience

We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.

Honest · 8 September 2025

5/5

Google

Kate Jackson was brilliant, went above and beyond in a very stressful and complicated purchase. Mark was also extremely helpful and made us feel valued during the moving process. Would definitely recommend.

Jack · 27 October 2019

Agent replied · 25 October 2024

Thanks Jack. Best wishes, Mark

5/5

Google

We recently found a new rented home through Bridgfords and had a very positive experience. We dealt with both Jevita and Megan, both of whom were very helpful, friendly and responsive. Thanks both!!

Aphre · 27 October 2024

Agent replied · 10 November 2024

Thanks Aphre for taking the time to leave us your glowing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

1/5

Trustpilot

Zero engagement for deposit return

My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.

Katherine · 26 January 2024

5/5

Trustpilot

We highly recommend Bridgfords

We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.

Mr · 23 January 2024

5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

5/5

Google

I have recently bought a house through bridgfords denton and can’t praise them enough. From the beginning, negotiations with Kate who communicated with me brilliantly right up to completion and getting the keys. I was recommended to use countrywide services to deal with all the legal side of things, which can be daunting. So glad I did! Gemma Lord handled all this for me with ease, which made the whole process of buying a house seem simple! I would recommend using their services anytime.

Mark · 27 October 2018

Agent replied · 25 October 2024

Congratulations on the purchase of your new home. I am pleased to read you were supported through out the process. I will pass on your kind comments to the entire branch team. Thank you. Regards, Sarah

5/5

Google

Fantastic team at Denton. I have recently sold a house through the Denton branch and I can't speak highly enough of the brilliant staff their, Kate, Mark and Gemma. From start to finish I was kept well informed about what was happening with the sale of my house and they dealt with any issues I had in a professional but friendly manor they were also extremely proactive in helping find a buyer for my property. I would definitely use this team at bridgefords in the future if I needed to. Once again, thank you guys for making what could have been a stressful time for me into a stress free process. Eric.

Eric · 27 October 2018

Agent replied · 25 October 2024

Thank you Eric for your wonderful 5* review of our Bridgfords team in Denton. It is brilliant to read that from start to finish you were kept well informed and found the team very professional and that you would use the team again in the future. Best wishes, Scott

5/5

Google

Meghan and Katie provided me with a 5 star service, from me enquiring about a property,all the way through to renting it,even helped me with home insurance, this is a 5 star estate and letting agent, made me feel welcome from the start. if you are looking to rent a home this is the place, i just cannot fault the staff one little bit, made me proud to have chosen them for my home. i have worked for many letting agents in the past but when it came to mine and my partners first home together they made us proud to have chosen them

Mancpete66 · 27 October 2018

Agent replied · 25 October 2024

Hi mancpete66 Thank you for taking the time to leave this review. I am delighted that we managed to find you and your partner the ideal home together and thank you for the kind words about the staff. It certainly sounds like they have earned those 5 stars! Kind regards, Chris

5/5

Google

I can’t recommend this team highly enough. Thoroughly professional and supportive from the moment I made contact for a valuation. I would particularly like to mention Spencer and Reagan for their reassurance and expertise throughout the process.

Sinead · 27 July 2024

Agent replied · 25 October 2024

Thank you Sinead Collins for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Bridgfords Denton team was extremely…

Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.

Oleksandra · 5 February 2020

5/5

Google

jevita was an absolute star helping me out with my house, she made it such an easy process for me the whole way - would recommend bridgfords 10x over!

Alicia · 18 November 2024

Agent replied · 9 December 2024

Thanks you Alicia for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Kate Jackson very professional and got things done. Kept me well informed with everything that was going on. Mark was also very good and professional! Would recommend to anybody!

Jonathan · 27 October 2019

Agent replied · 25 October 2024

Thanks Jonathan for your glowing review. Kindest regards, Eddie

1/5

Google

Saw a house marketed by them and made an offer. The agent called back and told us the competitor's offer (not sure why they were allowed to do so) and asked us to offer higher. We did and offer was accepted with a promise that the marketing would stop. However the adverts stayed and they even put up a big "for sale" sign (they didn't put up the post when our offer was accepted). They were rushing us for AIP and solicitor's details while the marketing was certainly going on. Then 2-3 days later they called back to say they had a higher offer so they had to reconsider our agreed offer. So we made a higher offer again but they quickly removed all the adverts. We called them and they said they had proceeded with another higher offer. To us their operation is clearly untrustworthy and contains hidden agendas.

Mun-Kit · 27 October 2017

Agent replied · 25 October 2024

Hello Mun-Kit, I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at review@countrywide.co.uk

1/5

Google

Firstly the day I moved out of my out property I was told that someone would contact me regarding an inspection, as no one did I took it upon myself to make and arrangement with the office, I was told a time and date during my working hours so after having to take half a day off I was waiting outside the property then to be told that the inspection was done without me the day before. This should not have happened. As there was no issues I was told I would receive my full deposit back. It took three weeks of me ringing and going in to the office for Bridgefords to get in touch with the landlord before I was then told I had to wait a further 5 working days, it has now been 8 working days and I still have nothing. I have never had this problem before with other landlords, my deposit has been refunded the very same day. After speaking to someone who has properties that bridgefords manage for them this should not have happened. I am still waiting to receive my FULL deposit so I look forward to hearing your response. Overall poor service and lack of communication between the office, landlord and your property management department.

Josh · 27 October 2017

Agent replied · 25 October 2024

HHi Josh, I am sorry to read that you have encountered a dissatisfying experience with us. If you would like to make a formal complaint, could you please email us at customercare@countrywide.co.uk with the address of the Property you are referring to in order for us to be able to investigate the above matters for you to rectify this as promptly as possible? Thank you, Georgia.

5/5

Trustpilot

A lady named Lisa (Bamber Bridge…

A lady named Lisa (Bamber Bridge Branch) could not have been more helpful going that extra mile to help us look for a rental property for our parents. Thank you Lisa. I hope she gets the recognition she deserves.

Dawn · 20 May 2023

5/5

Trustpilot

Shout out to Ruari

I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!

Leigha · 6 September 2023

5/5

Google

I have had a great experience with the team at Denton, both Megan and Charles have been fantastic helping me through the process of letting out my property. They made the process stress free and explained everything I asked! Thanks both, I can’t say how much I appreciate it!

Connor · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

1/5

Trustpilot

A one star rating is too good for this…

A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.

Jane · 1 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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