Every review we hold for the Tameside office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBoth Ruth and Megan from the lettings team were great to work with. They were friendly, polite and answered all my questions. As a first-time landlord, I felt really supported through-out the process and would definitely use them again in the future.
Isil · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid this company at all costs
This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.
Sandra · 27 April 2023
★★★★★ 1/5
TrustpilotThe worst experience I have ever had…
The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.
Simona · 4 March 2024
★★★★★ 5/5
GoogleAfter spending a long two weeks looking for a house viewing st least 25+ during the half term with other estate agents I came across one with Bridgefords! The lovely Megan showed me this beautiful house, she was incredibly knowledgeable and patient with me ( I asked a lot of questions) always professional and quick to respond back, and extremely efficient. This was all a very easy and relaxed process.
Scarlett · 27 October 2018
Agent replied · 25 October 2024
Hi Scarlett, thank you for your excellent review of our dedicated Bridgfords team in Denton. It is fantastic to read that Megan was incredibly knowledgeable, patient and professional and that you received a 5 star service. Best wishes, Emma.
★★★★★ 1/5
TrustpilotAvoid this agency by all means
Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.
Collins · 5 April 2023
★★★★★ 1/5
TrustpilotWorst renting experience in our lives.
Worst experience we’ve ever had as tenants. We rent a property from Bridgfords lettings Durham Branch. We’ve rented property for many years but have never been in this situation before. We’ve been living without hot running water for months now (comes out the tap like ice). The boiler stopped working in December. Bridgfords sent out an engineer who got the central heating working but couldn’t get the hot water to work. The engineer told Bridgfords that the boiler needs replacing. They still haven’t replaced it. To top it all, they’ve been deceptive in the emails they’ve sent, stating in February that they’d contacted an engineer to fit the boiler and that we should “look out for our phone ringing” only to be now told that they’re “waiting for a cheque to clear”.I can only think the 2.5 stars is because shortly after moving in they badger you with emails to give them a Trustpilot review before you’ve had a chance to see their true colours. Appalling, not worth 1 star.
Paul · 31 March 2023
★★★★★ 5/5
GoogleI have had a great service from Stephanie and Megan in the letting section. They are the go to people when it comes to letting as a landlord or tenant. I would like to recommend them to you with confidence.
Joash · 26 October 2023
Agent replied · 25 October 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
TrustpilotExcellent service throughout the whole…
Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend
Lauren · 5 June 2023
★★★★★ 5/5
GoogleI cant praise the team high enough. From the start of the process to the end the team were friendly and professional throughout. We had some hiccups, no to do with Bridgefords, however, Mark and Stacey in particular remained patient with us. The team remained positive, providing good honest advice and didn't seem to mind the odd mithering phone call!! It was honestly a pleasure, thank you.
S · 27 October 2019
Agent replied · 25 October 2024
Thanks for the amazing 5* review! It's great to see that Mark, Stacey and the Bridgfords team once again provided a professional, patient and friendly service. Best wishes, Lucy.
★★★★★ 5/5
GoogleMegan from lettings was absolutely amazing! So kind, caring and helpful ☺. She is an absolute credit to your team! Thanks again for all of your hard work in ensuring we have the lovely new home we wanted xxx
Jane · 26 October 2023
Agent replied · 25 October 2024
Thank you for your amazing 5* review and kind words! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJevita had my case and from start to finish she was amazing. She is friendly and helped me by keeping me updated and I had my house keys in 3 days. Thank you and best of luck
Salman · 9 May 2025
★★★★★ 5/5
TrustpilotFirst home - couldn't have done it without them!
I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x
Leah · 28 January 2023
★★★★★ 4/5
GoogleMy house moving experience was a very pleasant one. This is largely in part to the expertise and professionalism of staff such as Stephanie Eid. She's such a great personality. I'd definitely do business again with Bridgfords.
Ayodele · 30 November 2023
Agent replied · 25 October 2024
Thank you for your amazing review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI would not recommend using Bridgfords…
I would not recommend using Bridgfords based on my recent experience.
Simon · 9 January 2026
★★★★★ 1/5
TrustpilotDO NOT USE THESE!!!!
DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.
Gemma · 16 November 2022
★★★★★ 5/5
GoogleFantastic service from start to finish when dealing with my property sale, would highly recommend
J · 25 November 2024
Agent replied · 9 December 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAbsolutely disgusted with this place
Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!
Rachell · 31 October 2022
★★★★★ 5/5
GoogleSteph and Megan have been absolutely fantastic! Kept us informed every step and replied promptly to emails etc.
They made a stressful time a little less stressful.
Thank you
Matthew · 29 March 2024
Agent replied · 25 October 2024
Matthew Kidd thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGreat agents Jevita , Megan and Charles. They were very nice people respectful and friendly,
I really appreciate their support and assistance.
Terrence · 27 July 2024
Agent replied · 25 October 2024
Hi Terrence, thank you for your kind words about Megan and Charles. We're delighted to hear that they provided you with respectful and friendly service. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you to Danielle and the team for…
Thank you to Danielle and the team for never giving up with the sale of our recent property. Even through two major shifts in the economic climate they still managed to arrange viewings and provide regular updates. Thank you and all the best
Michael · 2 December 2020
★★★★★ 5/5
GoogleI recently purchased a house through Bridgfords in Denton. I dealt with Vicky from the sales department, she was extremely professional and kept me informed throughout the purchase. The local knowledge she offered really helped me to choose the right property and I wouldn't hesitate to recommend her and Bridgfords.
Lynn · 27 October 2016
★★★★★ 5/5
GoogleI have used Bridgfords in Denton for a number of years to find new tenants for my properties. I have always found them to be efficient, professional and friendly (thanks Katie) in all aspects of their work and considerably better than another large agency operating in the area.
AG · 27 October 2018
★★★★★ 1/5
TrustpilotThese agents act like robots
These agents act like robots with no human face. Wanted to move in with a property they are managing. Unfortunately for us, we went ahead and paid for the house.(rent) On the day of collecting keys, I could not make it. I called to beg if they can give keys to the lead tenant who has already moved to the property with her stuff wanting to pick up keys. They refused because I was not there. They left her stranded. I promised to take any responsibility that comes with collecting keys. No buldging.Moreover communicating with them is unusually difficult, hard to pick calls. I wont recommend these kind of insensitive agents
Ken · 3 September 2022
★★★★★ 1/5
TrustpilotBeyond unprofessional; like a school playground!!!!!!!!!!!!!!!!!!!
This estate agent is only interested in acting for the buyer, bending over backwards to help them, despite the fact clearly the seller was paying their fee! They do very little work to earn their commission; in fact less than average. They never answer the phone, it always goes to voicemail, no matter what time of day you telephone. They cancelled 10 block viewings because the buyer who first viewed the property demanded they did; well dodgy, because at the 12th hour, less than 24 hours before completion, Solicitor calls to say we need to sign a new contract as the buyer's name has changed!!!!!! Bridgfords failed on every count, did not keep me updated whatsoever, just constantly put pressure on as to when completion could take place, despite knowing from the outset I had to find another home to live in; demanded a survey after 3 months, despite saying buyer was a cash buyer and did not need one!!! I would not use Bridgfords ever again in any way, shape or form, and no way on God's earth would I recommend them, not even to my worst enemy!
Ms · 2 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.