Every review we hold for the Tadworth office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleWe have viewed a number of properties listed by Kennedys and both my experience and impression of them tells me that they always price the property at the very ambitious/non-achievable pricing target so that they can win the exclusive marketing of the properties. As a result, the properties end up sitting on the market for a long time (6-12 months except for when market conditions are rarely hot or of sellers market like what is happening now in the middle of the pandemic) with asking prices being reduced in the end thus dampening the expectations of the vendors. They make it appear their properties are one of a kind and therefore command such high prices when compared to other similar properties. This is is also the tone you get when you speak to them on the phone. For example, a property in Downsway, Tadworth was listed at £865K which we justified as only in the region of £800 -£815K, but this was ignored. 12 months later and the property was still on the market for the same price which was laughable. Eventually, it was sold for £810K in Jan 2021. We could go on and on, but they generally make the sellers believe their houses are worth more than they are!
The other issue with this company is it tends to mis-represent, like making listings such as 4 /5 bedrooms when in reality it isn't - the 5th room is a dog house or some converted garage that would not really fit a decent single bed in. We had enough of this company.
Ruel · 18 June 2022
Agent replied · 17 June 2024
I am sorry you feel that you have not received the best service from us as a potential buyer. We find ourselves in the top 5% of local agents for selling properties within a good timeframe and are currently ranked first on Rightmove in our area for Sales Agreed. If you would like to speak to a member of our sales team about any specific property then please do so. We will always try and help where we can. Many thanks, Kennedys'
★★★★★ 5/5
GooglePeter and Ben went above and beyond to sell my mothers property so would highly recommend them as they are as good an agent as you could wish for and will always do their absolute best for you on the marketing and viewings.
Julia · 27 September 2024
Agent replied · 22 October 2024
Thank you for your kind words Julia; we aim to please!
★★★★★ 5/5
GoogleI had been looking for a property for months, and came across a couple on Kennedys and they were the first company who actually took their time in helping me find somewhere! All the staff are so helpful and friendly, thank you Laura, Sarah and Sean.
Robyn · 29 July 2024
Agent replied · 28 August 2024
Thank you so much for your kind words; it was our pleasure to be able to help you find a home Robyn!
★★★★★ 5/5
GoogleWhat can I say about Kennedys' IPA. We have used them both as sellers and buyers of property and they are outstanding, true professionals, the whole team worked tirelessly with us in what was a challenging market (to buy). Huge thanks to Peter, Andy and Ben as well as the rest of the team. We couldn't recommend them enough.
Andy · 18 June 2023
Agent replied · 17 June 2024
Thank you Andy 🙏 …
★★★★★ 5/5
GooglePeter, Ben and the rest of the team are simply the best at what they do. Professional, personable, courteous and efficient they care about their clients and will go above and beyond in order to effect the best result whether selling or buying. They sold my family home a few month's ago following the passing of my mother and the effort they went to for my sister and I was nothing short of amazing. If you are looking to buy or sell around Walton On The Hill or Tadworth you would be remiss not to speak to Kennedy's first.
Alex · 27 September 2024
Agent replied · 22 October 2024
Thank you for taking the time out to write such a wonderful review for us Alex.
★★★★★ 5/5
GoogleHighly Recommended
Kennedys were involved with the sale of our house in Tadworth. From start to finish they were professional, communicative, supportive and great to deal with. From the initial visit to value our property through to the date of completion, we could not have asked for better support from every member of the Kennedy's team. The admin team were prompt, efficient and friendly. The sales team were fantastic and supported us every step of the way, communicating throughout. Kennedys are a family business and we appreciated the personal touch. We could have a laugh and a joke with them, really important as selling a house and moving is stressful. Kennedys know the local area well and have a wealth of local knowledge. We cannot recommend them highly enough - we certainly made the right choice when we picked Kennedys!
Ann · 27 September 2024
Agent replied · 22 October 2024
We are totally over-whelmed by your review Ann! This means so much to every single one of us at Kennedys. Thank you for your recommendation and we are pleased to have been able to support you through your house sale.
★★★★★ 5/5
GoogleWe cannot recommend Kennedys' highly enough. From the very first interaction, their team demonstrated exceptional professionalism, local properties knowledge and personal touch. Communication was always clear and prompt and any questions or concerns were always answered with thoroughness. The team is very proactive and provides a smooth tenancy onboarding.
Lucia · 12 October 2025
Agent replied · 12 October 2026
Thank you so much for your incredible review! It was our pleasure helping you and your family make the big move down to Surrey, it was tricky at times and you guys had to make some tough decisions along the way but we got there in the end! All the best for the future.
★★★★★ 1/5
GoogleUnfortunately 1 star is too many. AWFUL communication and the customer service is non existent. We have tried to rent two properties through Kennedy’s and on both occasions we were left completely out the loop unless we phoned them ( multiple times may I add ). As it stands we put an offer in on a property in July and we were apparently waiting to hear back from the landlord. Fast forward a month and we can see it has now been let to somebody else. Always fantastic to be kept informed! AVOID like the plague if you value your own time because they definitely don’t value it.
Loren · 22 August 2024
Agent replied · 28 August 2024
Hi Loren, as a small business, it’s always tough seeing reviews such as this, and we assure you we take your comments seriously.
Having discussed the matter with our Lettings team it seems they are satisfied that communication was maintained throughout the process on both occasions, however if you disagree we would really love the opportunity to talk directly and see if we can learn from this experience.
We really pride ourselves in our relationships with both clients and applicants, and will continue to work to ensure that these relationships are at the forefront of our thinking. We look forward to continuing this dialogue directly, many thanks.
★★★★★ 5/5
GoogleI have never used a letting agent before now, but can genuinely say that the Lettings Team at Kennedys' made the whole process so easy for me. Their communication, professionalism and virtual hand-holding throughout the whole process was just fantastic. A great team of people, a super-slick brand and a wonderful result for my little investment property. Huge, huge thanks Kennedys' - best decision I made in 2024!
Shelley · 25 January 2025
Agent replied · 22 January 2025
Michelle, it was our absolute pleasure working with you to find the right tenant for your rental property - we got there in the end, and the tough times made it all worth it as we matched you with a fabulous tenant!
★★★★★ 5/5
GoogleAmazing experience with Ben and the team at Kennedys. Highly recommend them for buying and selling. Thanks all!
Elizabeth · 27 September 2024
Agent replied · 22 October 2024
Dear Elizabeth, Thank you for your 5* review; we wish you all the best with your new home!
★★★★★ 5/5
GoogleIt was a pleasure to deal with Laura and Elyse in Kennedy’s Lettings recently.
The let was handled very professionally and progressed smoothly which was much appreciated. Thank You as always
Garry and Debbie.
Garry · 12 October 2025
Agent replied · 12 October 2026
Thank you for your 5* review Garry and Debbie; and another successful rental at your beautiful property. It is always our pleasure to work with the both of you.
★★★★★ 5/5
GoogleAndy, Cheryl and the whole team at Kennedy’s were supportive and excellent advisors through the process of selling our house. They made it stress free and simple. Can’t recommend them enough!
Sue · 12 October 2025
Agent replied · 12 October 2026
Thank you Sue for taking the time out to write your 5* review! It was our pleasure assisting you throughout your house sale.
★★★★★ 5/5
GoogleMy partner and I have recently moved into a property rented through Kennedy’s. We mainly dealt with Sarah and Laura and cannot recommend them highly enough. Very welcoming, helpful and professional throughout.
Simon · 23 July 2023
Agent replied · 17 June 2024
Thank you Simon!
★★★★★ 5/5
GoogleWe received truly amazing service from Kennedy's from start to finish and I would have no hesitation in recommended them. Their level of professionalism, knowledge of the property market, customer service, staff, and all the marketing tools they use to sell properties, were by far superior to competitor agents. They are a family run business and between the generations have a wealth of experience which I think is the reason for this. The quality of their brochures and photos were exceptional. They have so much knowledge of the housing market and the advice they gave us was over and above what we would have expected. And such a lovely team of people, all happy to help. I would not use anyone else for future house moves!
Helen · 18 June 2023
Agent replied · 17 June 2024
Thank you Helen! That’s so good to hear 💕 …
★★★★★ 5/5
GoogleKennedy’s lettings team was fantastic from start to finish! The whole team were so lovely and they are super fast with all procedures. Would really recommend!
Victoria · 12 October 2025
Agent replied · 12 October 2026
Thank you Victoria for your 5* review! We are so pleased we were able to help you both out - enjoy settling into your new home! Team Lettings :)
★★★★★ 5/5
GoogleFirst class from start to finish. Friendly, professional and diligent in all areas of the sales process... highly recommended!
Craig · 16 December 2025
Agent replied · 16 April 2026
We’re thrilled to hear you found the service friendly, professional and diligent throughout the sales process. It was a pleasure supporting you from start to finish, and your recommendation truly means a lot to us!
★★★★★ 5/5
GoogleExcellent service and speedy communication from Martin, going above and beyond in aiding me find my first flat. Couldn’t recommend more highly
Mia · 16 November 2025
Agent replied · 16 April 2026
Thank you for taking the time out to leave such a lovely review about Martin Buhagiar, we are delighted that he was able to help you at such an important stage of buying your first home. Congratulations from the entire Kennedys’ Team.
★★★★★ 5/5
GoogleI have had such a pleasant experience with Kennedy’s they have been so attentive and accommodating to all of our constraints, I would definitely recommend. Special thanks to Ben & Sarah!PositiveResponsiveness, Quality, Professionalism
Alessandra · 18 June 2022
Agent replied · 17 June 2024
Thank you so much Alessandra. Best Wishes Kennedys
★★★★★ 1/5
GoogleI am shocked how rude Andy Kennedy is. I just tried to make an appointment for a viewing. His tone and rudeness are completely inappropriate when dealing with the public. In more than one occasion he made the experience unnecessarily extremely unpleasant. I would be careful to engage this company to list my property and would advise to stay away from him.NegativeProfessionalism
Motoko · 18 June 2022
★★★★★ 5/5
GoogleKennedys have been professional and supportive throughout. Their communication is spot on and they delivered exactly what that said they would from amazing photography, videos, social media support and most of all getting buyers through the door in a tough market. Thank you for selling our property. I would highly recommend your services.
Nicola · 18 April 2024
Agent replied · 17 June 2024
Nicola, wow, thank you so much for you amazing comments. It was our pleasure working with you on your house sale!
★★★★★ 5/5
GoogleAmazing from beginning to end. Always there to help.
Joanne · 12 October 2025
Agent replied · 12 October 2026
Thank you Joanne for your 5* review for our Lettings Team at Kennedys!
★★★★★ 5/5
GoogleThe service we received from Kennedys Lettings has been second to none. They were super professional and friendly! Many thanks Anne & Richard
Anne · 18 June 2022
Agent replied · 17 June 2024
Thank you so much for your lovely review. Its is very much appreciated by all the Kennedys Lettings team.
★★★★★ 5/5
GoogleKennedy's are fantastic. I cant find a bad word about them. From start to finish they are professional and thorough. This leaves any anxiety i had as a customer to the bare minimum. If you need an estate agent for buying or letting, you shouldnt hesitate to contact this company.
Jonathan · 18 February 2024
Agent replied · 17 June 2024
Thank you Jonathan for such a lovely review. We are delighted to have been of service and such words are very much appreciated. Best wishes, Kennedys'
★★★★★ 5/5
GoogleWorking with Kennedys has been a great experience and whether buying or selling would be highly recommended. Georgina in particular has helped us through every stage of our purchase and has always been on had to answer any questions in a speedy manner. Her local knowledge and recommendations has also made the experience feel far more personalised.
Daniel · 18 June 2023
Agent replied · 17 June 2024
Thank you Daniel - much appreciated.
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