Every review we hold for the Swinton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBeen amazing with managing my property and then with the sale
Special mention to Tom, Steve, Olivia, Sharon and Nicola
Craig · 20 June 2023
Agent replied · 19 June 2024
Hi Craig. Thank you for the review! It is great to hear that you have had a lovely experience and great service. Haybrook team.
★★★★★ 5/5
GoogleBought a place through this agent and experience was very good; Nathan was very helpful and attentive and always kept me in the loop. Wouldn't hesitate to use Haybrook again.
Garry · 20 June 2022
Agent replied · 19 June 2024
Thank you for the positive feedback Gary, wishing you all the best for the future!
★★★★★ 5/5
GoogleThe staff at this branch were nothing less than a pleasure to deal with. Supremely professional they were also very friendly and had no hesitation in going the extra mile for me more than once.
I only wish I could give more than five stars.
My best wishes to Nicola,Sharon, Steven and the others.
Regards,
David
David · 21 March 2024
Agent replied · 19 June 2024
Thank you for your kind words.
★★★★★ 5/5
GoogleWow what can I say ,what a fantastic job Nicola and the team, great service ,communication.assisted us with everything .a friendly bunch and we've bought a home and sold ours in about a month thankyou .and a thankyou to ralph also
Bev · 21 June 2019
Agent replied · 19 June 2024
Dear Bev Gibson, Thank you for leaving such great and detailed feedback about your experience with Haybrook Swinton. If you have any further questions, please give us a call. We''re always happy to help!
★★★★★ 5/5
GoogleI'd like to Haybrook and especially Laura for her help in buying my new home, she helped from first viewing the property and securing it. She kept me well informed all the time, I'd definitely recommend Haybrook Estate agents thanku again.
Lee · 21 June 2019
Agent replied · 19 June 2024
Dear Lee Wake, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We sincerely thank you for the positive review, and look forward to seeing you again soon!
★★★★★ 1/5
GoogleDon't bother I was booked in for a valuation they never came never phoned or anything
Gale · 2 September 2025
Agent replied · 12 November 2025
Good morning Gale,
I’ve reviewed our diary for the past four weeks and couldn’t find any record of … More
★★★★★ 5/5
GoogleLaura did a remarkable job in sorting out the many issues which arose during our house purchase. Always the diplomat and very professional throughout the process. She is truly an assett to Haybrooks. Well done and thank you Laura.
Rita · 21 June 2019
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day! We wish you all the best for the future in your new home. Haybrook Swinton
★★★★★ 1/5
GoogleNon existent customer service, I was on webchat for over 40 minutes, every message I sent had been seen but the guy never answered, just ignored all my messages. Then tried calling, when I did get through the person that was dealing with the property was not in and I was told they would contact me back but never did. I called them half a dozen times over two weeks and every single time they said the lady I needed to speak with was out of office and would call me back.. this company doesn't know what a mobile phone is by all accounts, they don't use them I was told when I asked for her work mobile. I would stay away from haybrooks for purchasing and selling a property. Absolutely disgraceful company that never gets back to you!NegativeResponsiveness, Quality, Professionalism
Michael · 20 June 2021
Agent replied · 19 June 2024
Good afternoon Michael,
Thank you for bringing this to my attention. We aim to provide excellent customer service to all our customers, and I am sorry that you feel that you have not received this on this occasion. Please can you allow me to look in to this for you? if you would like to email swinton@haybrook.com or call 01709 584115 and ask for Jodi, I will ensure this is investigated for you as soon as possible.
Kind regards, Jodi
★★★★★ 5/5
GoogleSold our house and currently purchasing another through Haybrook. Had an overwhelmingly positive experience. Can't recommend enough. Luke, Jodi and the rest of the team have always been on the other end of the phone or just an email away to answer any queries, this was especially comforting in the height of the current pandemic. From the 1st conversation I had with Luke, we knew we would be selling our property with Haybrook. Our house was sold in a couple of days and we got offered what we wanted, ecstatic. Excellent service, excellent experience, highly recommended.
David · 20 June 2021
Agent replied · 19 June 2024
David, thank you for your very kind review. You were a pleasure to work with. Best of luck for the future.
★★★★★ 5/5
GoogleExcellent service, great communication with Sharron Bennet (Move Manager) throughout chasing solicitors and ensuring a smooth transition for the sale of our property. Word of advice for anyone selling first time, pay that bit more and get the skills and understanding of a Company like Haybrooks, it will save a ton of work for you throughout the entire process
Adrian · 23 September 2023
Agent replied · 19 June 2024
Thank you so much for your kind words Adrian. Keep me posted on your move and hope you are sorted on this shortly. take care.
★★★★★ 5/5
GoogleSold our house through Haybrooks at Swinton. Throughout the process Nicola and Sharon have been exceptional in providing us with up to date information. Very professional service from all the staff and any problems we had with our buyer were ironed out quickly. Overall an excellent team and service
Katharine · 20 April 2024
Agent replied · 19 June 2024
Thank you for your kind review.
★★★★★ 5/5
GoogleGreat service, many thanks to Sharon, Olivia and Nicola for their assistance throughout x
Karen · 20 June 2023
Agent replied · 19 June 2024
Hi Karen, thank you so much for the review! It was our pleasure, wishing you all the best with your move. Sharon, Olivia, Nicola and Haybrook.
★★★★★ 5/5
GoogleThe team at Haybrook in Swinton were more than professional, and helped me to sell my property within a month of advertising with them. Would definitely recommend to anyone living around the area who wishes to sell their property.
Daniel · 21 June 2018
Agent replied · 19 June 2024
Thank you very much
★★★★★ 5/5
GoogleGreat service and felt like we were kept up to date with every aspect of our sale. The team couldn’t do enough to help and Sharon was especially helpful in the final stage. Would definitely recommend.
Caroline · 21 June 2019
Agent replied · 19 June 2024
Dear Caroline Atkinson, Thank you for leaving such great and detailed feedback about your experience with Haybrook Swinton estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Swinton estate agents
★★★★★ 5/5
GoogleAmazing service. Our house had been on the market since nov 18 with another estate agent and we had hardly any viewings. We decided to switch to haybrook and we couldn’t be happier. Our property has only on the market a few weeks with Haybrook and we’ve just accepted an offer. I have been dealing with Luke and he has been fab! Really easy to get hold of and so helpful with any minor bumps in the road. Thank you so much. Will definitely be recommending Haybrook!!
Katie · 20 June 2020
Agent replied · 19 June 2024
Dear Katie Shieber, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We're always happy to help!
★★★★★ 5/5
GoogleIt was a long time selling my house but no fault of Haybrook’s, mainly the buyers pulling out at last minute. Great communication, professionalism and in particular, Jodie, Laura & Sharon were very helpful.
Jenna · 21 June 2019
Agent replied · 19 June 2024
Dear Jenna Farmery, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Swinton
★★★★★ 5/5
GoogleI contacted Haybrook to request a valuation. Being happy with what they said I went ahead with them listing the property, they took photos the next day, listed in on their website, and a couple of days later it was on RightMove.
Within a day or two we had several viewings booked that same week, one of which lead to us accepting an offer we were very happy with - all in this took less than a single week!
They were very friendly throughout, very accommodating of my availability around work, and were excellent at keeping us informed throughout the process. We couldn't be happier!
Ian · 21 June 2019
Agent replied · 19 June 2024
Dear Ian Rufus, Thank you for leaving such great and detailed feedback about your experience with Haybrook Swinton. Feel free to reach out to us if you need anything. Have a wonderful day.
★★★★★ 5/5
GoogleWe dealt with a delightful chap called Amar who was polite and very helpful. He was very professional and explained the process very clearly. He was able to make it very clear what my paperwork etc mother would need to have in place for the solicitor etc.
I would highly recommend them
Lorraine · 12 April 2025
★★★★★ 5/5
GoogleMy mum sold her house with Haybrooks in just over a week. Nikki and Luke have been absolutely fantastic, nothing is too much trouble. The service has been amazing, they make you feel very comfortable and they update you every step of the way. We are totally grateful for a smooth process, we are happy that you have made it as easy as it has been.
Many Thanks for all that you have done for us xxxx
Gail · 20 June 2020
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleI cannot rate them highly enough. I had a few different agents round but having seen haybrook photos of other properties I was more inclined to go with them. The manager (ross) came round and did a valuation and was really friendly and not pushy at all....he wasn't trying to be a slimy sales person....just put me at ease straight away.
The photos that were taken were amazing and really showed my house in the best possible way....I had 18 viewings over the first few days and I believe alot of those were down to the excellent photos.
The girls in the office I dealt with were fantastic ( Laura,Jodie,nicola) constantly kept me updated and offered excellent advice.
I had 5 offers within a couple of days and sold within 4 days....
Yes you pay more than the online agents but I believe you get what you pay for.
Thank you to all the team at swinton haybrook.
Lee · 21 June 2018
Agent replied · 19 June 2024
Lee Sheen, we strive for 100% satisfaction, and it is great to see you had such a positive experience with myself and the team here at Haybrook Swinton. You made taking great photos so easy with the perfect presentation of your property and I knew as soon as I walked out the door that we would have people queuing up to buy your property. It was an honor to help you get this sale moving and we will do everything we can to assure a smooth transition in to your new home. Thank you again for the great review!
★★★★★ 5/5
GoogleI had not sold a house for 28 years and after lots of research I chose Haybrooks, Swinton. The cost of the service was not the cheapest option but Haybrooks estate agents is value for money. The service, help and advice was great. They stayed in contact throughout the process, keeping on top of the sale and ensuring that all went well. All staff are professional with a welcoming, friendly and positive approach. nothing was too much. Highly recommend.
Kitty · 21 June 2018
Agent replied · 19 June 2024
Dear Helen Wells, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleIt's been a lovely experience working with Nicolla from Haybrook Swinton. They have been assisting my wife and I with our house purchase.. she is always ready to answer all questions. Keeping fingers crossed all goes well for us
Sherphard · 20 May 2024
Agent replied · 19 June 2024
Thank you for your kind review
★★★★★ 4/5
GoogleAlthough I chose to withdraw my house from the market, I found Haybrook to be very professional. Steve, in particular, has been excellent at explaining processes and has never been pushy or opinionated. Olivia and Nicola have kept me informed of viewings and feedback and have always been friendly and helpful.
Maria · 20 June 2023
Agent replied · 19 June 2024
Hi Maria. Thank you for taking the time to give us a review. Thank you for your kind words, we wish you well! Haybrook
★★★★★ 5/5
GoogleWe would like to thank Haybrook Swinton in
assisting us to acquire what will be our new home.
Special thanks to Laura Tyers who helped negotiate a brilliant purchase. Communication has been great and we have been informed at every stage. Would highly recommend Haybrook Swinton for their excellent service and all the helpful advice.
Michael · 20 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.