Trusted Agent profile · Swindon
Verified
★★★★★
826 reviews across 4 platforms
Gemini House, Groundwell, Swindon, SN25 5AJ
Richard James's office in Swindon, at Gemini House, is rated 4.6 out of 5 across 826 reviews on four platforms, including 552 Google reviews rated 4.6.
552
Reviews on Google
This office
269
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
Send Richard James a message.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
1/5
GoogleHad house on Market in North Swindon & during the process there was bad communication throughout & then after having 3 offers collapse on my property the attitude of a certain person was disgusting & very un professional! Also had people on …
5/5
Facebookabsolute professional and bring there when needed.
Thank you Teresa :-)
5/5
GoogleFantastic experience with these guys who were very proactive in finding us a new home.
Hi Christine. Thanks so much for the review. Glad we were able to help in your search. We will be sure to pass on to the team in North Swindon.
5/5
FacebookBest estate agents I have been with. Helpful, responsive and useful.
Alex thanks for the recommendation. Pleased we could help! 👍🏻
5/5
FacebookExcellent service from Cameron in the Stratton branch, we were kept up to date with suitable property as they came on the market and on numerous occasions he was able at very short notice fit us in with viewings. Many thanks from our new home in Eldene.
5/5
FacebookJenna Burford always gets things resolved quickly and efficiently
Thank you for your review Elaine, we will be sure to pass this onto Jenna :)
1/5
GooglePromised phone call not received
We are so sorry to hear this Kevin. Please accept our apologies and know that your message has been passed on to our North Swindon Managers to investigate.
4/5
GoogleAll staff I dealt with were very polite and Professional at the northswindon branch.
Thanks for the review Alan.. shame we didn't make the 5 stars. Please do get in touch if there is anything you feel we can do to improve the experience for you.
5/5
GoogleVery good estate agent
Thank you for the 5 star review Akshay! :-)
5/5
FacebookGood communications. Let my property within two weeks.
Thank you Simon. We are glad that we could help you :)
5/5
FacebookAmanda Sweeney always A1 would highly recommend ..
Hello Michael, thank you for your positive review. We will be sure to pass on this message to Amanda. Have a lovely weekend. 🥳
5/5
FacebookBrilliant customer service with outstanding results.
Thank you for leaving us a review :-)
5/5
FacebookVery helpful, efficient and friendly staff.
Thank you, Robbie! We are very pleased to hear this :-)
5/5
FacebookJenna Burford, 5 stars ⭐️⭐️⭐️⭐️⭐️, good work!
Thank you Yuko, we appreciate you taking the time to leave us this review :D
5/5
FacebookVery good customer service from Poppy Trainor!
Thank you Ludi - we will pass on your comments to Poppy. We are glad you experienced good customer service as this is what we strive for :D
5/5
FacebookReally helpful and made rhe move easy.
Thank you Gill - we really appreciate you taking the time to leave us a positive review.
5/5
GoogleVery friendly Kept us informed Good value
Thanks for the 5 star review Diane.
5/5
FacebookTheir professional approach to selling my home was amazing.
Hi Julie - Thank you for your kind words, we really appreciate it and are glad to hear you're happy with the service received. Many thanks
5/5
FacebookVery helpful, thoughtful and friendly.
Thanks for taking the time to leave us a review Robert, we really appreciate it :-)
2/5
GoogleThis is Richard James main office. My experience after having a flat rented with them is that they are very professional and very expensive. But I am disappointed after seeing how protected the landlord is by the agency and how hopeless the …
5/5
FacebookAmazing customer service from the Old Town Swindon office, especially to Cathy Brackley and Richard Whatton who have been so attentive to us on selling our property! Highly recommended, good communication which is always needed when buying and selling! Can’t thank them enough!
5/5
GoogleGreat estate agent with professional and helpful staff
Thank you for the lovely review and 5 stars Roly!
5/5
FacebookExcellent service would highly recommend
Hi Christine - Thank you for your feedback, we're really glad to hear you were happy with the service received 😀
1/5
FacebookWelcome to the friends of the new victorian slum landlords. Awful service, will not pass up a chance to screw you at every turn for money. As a tenant you will be ignored and treated as a milking cow. Petty and pathetic tactics.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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