Trusted Agent profile · Swindon
Verified
★★★★★
826 reviews across 4 platforms
Gemini House, Groundwell, Swindon, SN25 5AJ
Richard James's office in Swindon, at Gemini House, is rated 4.6 out of 5 across 826 reviews on four platforms, including 552 Google reviews rated 4.6.
552
Reviews on Google
This office
269
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
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Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleRJ have been outstanding! Its been a lengthy process through no fault of RJ. They have been professional from valuation, salez ans after sales care and sales progression.
Thank you for the review! So pleased you had a good experience
5/5
FacebookGreat service. Friendly team and our sales progressor, Jade, worked her socks off helping us with our sale and purchase. Very professional team.
Hello Diane, thank you very much for taking your time to review us on Facebook - we appreciate it. We will be sure to pass on your lovely message to Jade and the team. 🤩
5/5
GoogleOver the years I have dealt with many estate agencies, with vastly different levels of customer service. …
Thank you for such a wonderful review Matt, we will be sure to pass on your kind words to Delrae and we are so pleased to hear of your positive experience. We are truly impressed that you believe our customer service to be exemplary! :-)
5/5
FacebookDespite the long process due to pandemic, finally got our first house and thanks to Richard James staff that sustained us.
We are so pleased to hear this and congratulations from us all, on your new home! Thank you for leaving us a review Rares.
5/5
GoogleWe were really happy with the service from Richard James. The knowledgeable and helpful staff helped us to secure a very popular property extremley quickly. Thanks again
Thank you Adam for the review and 5 stars. We are thrilled you had a good experience with Richard James and we will pass this onto Anthony and the team.
4/5
GoogleRichard James, although more expensive than others, proved their worth. As we drove around Swindon it became clear that above all others, Richard James …
Thank you for the review Rob!
5/5
GoogleI would just like to give a special mention to Jo Costin who worked tirelessly on the completion of our house. …
Thank you for the lovely review Rob! I will ensure to pass this back to Dominic, Jo and the rest of the team
5/5
FacebookAlways helpful agency about the rent and buying house. I am happy with Mandy sweeney service. She is helpful person
Thank you for the review! We will be sure to pass on your message to Mandy :-)
4/5
GoogleI would like to say i am satisfied with the response and assistance of your agency .
Thank you for taking the time to leave us a positive review Juliana!
1/5
TrustpilotRude staff, many bad experiences
Rude staff, hard to get a hold of and generally unorganised. Takes multiple calls to get through to anyone by phone and when you do they give you sarcastic and rude comments. Will avoid in the future.
5/5
FacebookFrom initial viewing to resolving a few initial issues the taking on of our new tenancy was made very straightforward.
Thank you for the review Steven, we really appreciate it and are pleased to hear of your positive experience. :-)
5/5
GoogleExceptional customer service from all those I had communication with. Although my sale completed through another agency, I would highly recommend this agency. …
Thanks for the lovely review Matthew! Hope the move went all okay and good luck in the future
5/5
GoogleOutstanding services
Thank you for the 5 star review Ali
5/5
GoogleHI Lily, Many thanks for your prompt reply. Great comms as usual , professional service. …
Thanks Albert - We are delighted to hear that you appreciate the professional service of Lily. We will be sure to pass on these comments.
5/5
GoogleVery professional and kept me informed of everything that was going on I can't fault them
Thank you for the 5 star review Peter!
1/5
FacebookIf you see a property you like, see if it's advertised elsewhere and go with them. Literally, anywhere else.
True they are the worst!
5/5
FacebookWe had a great experience with Richard James and very happy with Sarah Taylor who was very helpful and professional.
Hello Cintia! Thank you very much for taking the time to review us on Facebook. We'll be sure to pass on the appreciative comments about your experience with Sarah 😁
5/5
GoogleDelrae Yon; prompt response from a very helpful person, particularly considering Covid restrictions, thank you!
Thanks Andy, we really appreciate you leaving us this 5 star review!
5/5
GoogleAn excellent service, kept me up to date at all times and worked really hard to sell my property quickly and efficiently.
Thank you for the review Helen! So glad you had such a great experience with us
5/5
GoogleLooking to buy in North Swindon and received excellent service from Anthony at Richard James, who was very accommodating in arranging viewings etc.
Mark, Thanks very much for the review, we have passed this on to Anthony and the team. We hope we can help again in the future or you will recommend us to friends and family.
5/5
Googlewe had 2 extraordinary people who were with us, sarah and anthony, excellent communication,Professional team, cannot thank them enough for all their efforts
Thank you Victor for the fives stars and review. We will pass this onto Antony & Sarah.
5/5
FacebookWe have had a great experience as Landlord with Richard James acting as our letting agent. Rheanna and the entire letting team found a tenant for us very quickly and have been very professional and communicated extremely well through the entire process 🙂
5/5
GooglePoppy Trainor, excellent job!! Looking forward to work with you on next project!!!
Thank you Muhammad - we will pass on your 5 star review to Poppy and we look forward to working with you again soon on your next project.
5/5
FacebookVery good customer service. They were very helpful throughout the whole process. Specially Sharnni Wilson. Very recommended.
Thank you for taking the time to leave us this review Bianca, we are pleased to hear of your positive experience :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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