Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlthough selling our property proved to be a bit of a bumpy road at times, our overall experience with Miles Byron Estate Agents was extremely positive. From start to finish, Richard was a pleasure to deal with and remained professional, …
Natalie · 8 January 2026
Agent replied · 18 April 2026
Thank you for these lovely words
★★★★★ 5/5
GoogleI would recommend Hilbery Chaplain Hornchurch. Great team that kept me informed of everything going on with my sale. So friendly and super efficient. Just what you want when selling your house. ⭐⭐⭐⭐⭐
Patricia · 15 March 2026
Agent replied · 15 August 2026
Thank you for your fantastic review. We’re thrilled to hear the Hornchurch team could keep you informed and make the selling process friendly and efficient. We really appreciate your recommendation.
★★★★★ 5/5
FacebookWe used Richard of Miles Byron in the sale of a property. Upon the first meeting we had with him at our home, we knew he was the right estate agent for us. He was friendly, honest and communicated the whole process simply and clearly. Not only did Richard sell our property within a week, the communication he had with us from sale to completion was unbelievably helpful giving us regular updates of the process and being the point of contact between us and the buyers. We can’t fault Richard at all for the efforts he put into our house sale process and we cannot recommend him enough to others looking to sell or buy a home. Thank you so much Rich!
Bob · 3 November 2025
★★★★★ 5/5
View Agents SellerProbate sale carried out with diligence & care
After mum passed away, I sold my parent’s home through Richard Whatton at Miles Byron. Richard was empathetic and understanding. He was active in both arranging viewings and dealing with questions and follow ups during and after an offer was accepted. His communication was clear and he was prompt with all responses. I’d not hesitate in recommending Richard and I thank him for his care and assistance.
Amanda · 25 February 2026
★★★★★ 5/5
GoogleJust purchased a house via Miles Byron. Richard, the Estate agent was great to work with. He was consistent in keeping us updated, on top of all the comments and facilitated a conduit to the vendor for our queries. Can highly recommend his services.
Carol · 10 August 2026
★★★★★ 5/5
GoogleI have no hesitation whatsoever in recommending Richard Whatton of Miles Byron. He is knowledgeable, experienced and gives honest, but respectful feedback. We asked 3 local estate agents to quote for our house sale. Richard was the only one …
Tanya · 8 January 2026
Agent replied · 18 April 2026
Thank you for your kind words
★★★★★ 5/5
GoogleRichard went all out to ensure our purchase was as smooth as possible. His manor and attention to all details were first class. Would recomend him 100% if ever you are buying any property.
Raymond · 27 February 2026
Agent replied · 18 April 2026
Thank you for this review
★★★★★ 5/5
GoogleRichard was great from beginning to end while purchasing my first home through him. Personal touch without being pushy, worlds apart from a previous experience I had had trying to buy a house!
Jo · 1 March 2026
Agent replied · 18 April 2026
Thank you for these nice words
★★★★★ 5/5
GoogleExcellent service from start to finish. Richard from Miles Byron was incredibly helpful, friendly, and knowledgeable, always taking the time to answer my questions. He made the whole process smooth and stress-free, and I couldn’t be happier …
Eve · 8 January 2026
Agent replied · 18 April 2026
Thank you for these lovely words
★★★★★ 5/5
GoogleExcellent and supportive agent.
We decided to go with Richard to market my late father's property. Richard was very honest and helpful in advising as the best way to present the property to …
Connie · 8 February 2026
Agent replied · 18 April 2026
Thank you for this review
★★★★★ 5/5
GoogleFrom the very beginning, working with Miles Byron estate agents was a completely no fuss, no frills experience, you truly get what you see, and that's refreshing honesty. Richard was instrumental in our journey as first time buyers. He was …
AJ · 8 December 2025
Agent replied · 22 April 2026
Thank you for these nice words
★★★★★ 5/5
GoogleVery positive experience. Richard is friendly, and clearly very familiar with the area. Communication was smooth and he followed up proactively throughout the whole buying process. I would be happy to work with him again in the future.
Kenneth · 30 August 2026
★★★★★ 5/5
View Agents BuyerQuick and smooth
Very positive experience. Richard is friendly, and clearly very familiar with the area. Communication was smooth and he followed up proactively throughout the whole buying process. I would be happy to work with him again in the future.
KL · 30 August 2026
★★★★★ 1/5
GoogleRichard was not professional in our dealings with him. In a long chain it took 8 months from offer to move and he was absent for so much of the time that I negotiated a commission discount after four months. He readily agreed because he had …
Faz · 8 October 2025
Agent replied · 22 October 2024
I am sorry. I do not know who you are and I do not appreciate fake reviews on my google page. Please remove with immediate effect
★★★★★ 1/5
GoogleI would give zero stars if it were possible. I would urge anyone to stay away from properties managed by them. We received a property that was not cleaned and was also utterly filthy upon moving in. It also had plenty of structural issues that were never disclosed, leading to issues such as leaks and structural damage. These were never fixed while we were there since it takes so long for them to provide people to check up on the property.
Additionally, note that they will take an exorbitant amount of money for the cleaning fee at the end - we spent days cleaning the property before moving out and nearly £400 was still taken from our deposit purely for ‘cleaning purposes’. You will lose much of your deposit and unless you go for a legal dispute, there is nothing you can do about it.
Avoid at all costs.
Ayham · 26 September 2025
★★★★★ 5/5
GoogleFrom start to finish Richard was incredibly professional. We had no chain, nor did our vendors. Richard worked relentlessly to ensure a smooth, speedy sale and we were In a position to complete 6 weeks later! Richard took the time to call …
Sarah · 21 July 2026
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Kelly Workman. She is professional, approachable and supportive and would highly recommend Kelly and the rest of the Hornchurch team.
Ross · 15 March 2026
Agent replied · 15 August 2026
Thank you for your lovely feedback. We are so pleased to hear you had a great experience working with Kelly and that you found her professional and supportive. We’ll be sure to pass on your kind words to her and the Hornchurch team.
★★★★★ 5/5
GoogleSelling my place through Miles Byron was an excellent experience from start to finish. Richard was professional, friendly, and always quick to answer any questions I had. He provided clear guidance throughout the entire process and kept me …
Emily · 8 December 2025
Agent replied · 22 April 2026
Thank you for these nice words
★★★★★ 5/5
View Agents SellerExcellent service and communication
We sold our property with Richard and he gave an excellent service throughout. His communication was great-he was always quick to respond and kept us informed, balancing the needs of everyone in the chain and providing a link with our buyers to keep things on track.
I wouldn't hesitate to recommend him and if we returned to Swindon he would be the first agent we'd call.
Rob · 18 January 2026
★★★★★ 5/5
GooglePhil and his team are not only trust worthy and personable, but extremely pro-active in achieving the best possible outcome. I can not recommend them highly enough.
Jamie · 15 March 2026
Agent replied · 15 August 2026
Thank you for your kind words and recommendation Jamie. We’re delighted to hear that Phil and the team’s proactive approach and dedication made such a positive impression. Your feedback is truly appreciated.
★★★★★ 5/5
GoogleRichard was an absolute pleasure and would highly recommend to anyone selling or buying a property in the area. He was in constant dialogue throughout the process and had excellent communication. Look no further in my opinion.
Liam · 15 December 2025
Agent replied · 18 April 2026
Thank you for this nice review
★★★★★ 5/5
GoogleI cannot recommend Richard at Miles Byron Real Estate highly enough. From the initial viewing right through to negotiations and completion, Richard was consistently professional, knowledgeable, and incredibly helpful. He guided me through …
Verney · 8 January 2026
Agent replied · 18 April 2026
Thank you for your review
★★★★★ 5/5
FacebookI only delt with Richard the entire time. Only ever had contact with him and quick to respond via Whatsap. Most personal and reliable estate agent I have ever used, won’t be using anyone but him else again
Kelly · 9 August 2026
★★★★★ 5/5
View Agents SellerRichard
I only delt with Richard the entire time. Only ever had contact with him and quick to respond via Whatsap. Most personal and reliable estate agent I have ever used, won’t be using anyone but him else again
Kelly · 9 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.