Trusted Agent profile · Swindon
Verified
★★★★★
233 reviews across 3 platforms
Redhouse Village Centre, Swindon, SN25 2FW
Part of McFarlane Sales & Lettings, see every office.
McFarlane Sales & Lettings's office in Swindon, at Redhouse Village Centre, is rated 4.7 out of 5 across 233 reviews on three platforms, including 191 Google reviews rated 4.9.
191
Reviews on Google
This office
1
Reviews on View Agents
This office
41
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
McFarlane Sales & Lettings are an award winning local independent Estate Agents specialising in Residential Sales, Residential Lettings and Property Management. Established in 2004 and with over seventy years of combined experience, we have developed an extensive knowledge of the local property market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We offer the traditional values you would expect from an established firm and combine these with the latest innovations in marketing, advertising and technology. Our two offices are located in prominent positions in the key towns and villages of Swindon and Cricklade and work closely together to cover these areas and their surrounds.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GoogleI’ve received great service from Jo at McFarlane throughout the process of buying my first property. She constantly kept me informed and up to date without me having to chase. It wasn’t the smoothest process overall due to some issues on the lettings side and other factors out of Jo’s control, but she was able to restore my confidence and make sure things were resolved. Really appreciate her help.
5/5
GoogleExcellent service from Jo and the whole team of McFarlane. Would definitely recommend them
Hi Lilou, thank you for your recommendation.
5/5
GoogleSold my house through McFarlanes and the team were fantastic. Jo was fantastic, a pleasure to deal with and so very helpful
Thank you so much for the review Tom.
5/5
GoogleWe were very pleased with the team and especially Jo with all their help with a long and protracted move. Would highly recommend.
Hi Colin, thank you so much for your review.
1/5
TrustpilotLock your doors
This agency will send their staff to your house to do "inspections" completely unnanounced. They won't contact you, they will show up at your door and let themselves into your property. This happend just today, my partner (f) was home alone and a McFarlane agent (m) let himself into the property and then refused to leave until being asked a dozen times. Watch out
1/5
TrustpilotBetter of to damage the property, since will not get deposit back
Starting off they need need as much information as the bank need for a mortgage. then they have quarterly property inspections. after that when you move out it is mandatory to have the property professionally cleaned. getting your full deposit back is impossible. at the end got robbed £250.
5/5
TrustpilotExcellent service from Anita Crowley at McFarlane's
Great service from Anita Cowley she went in great detail about the purchase of a property & provided a surveyor’s contact details. Highly recommend these estate agents. Thank you. Sunny
5/5
GoogleSold my house through McFarlane’s last year and have been renting through them whilst I wait for my new home to become ready! The help, support and professionalism shown by both their Sales and Lettings teams throughout the process was second to none and I will certainly look to use them again in the future - highly recommend to anyone looking to move!
5/5
GoogleWas very fortunate to use them to buy my first house. Jo has always been there to answer my questions through out the buying process. Will highly recommend them if you are a first time buyer as it is always a daunting process as a first time buyer. Thank you
5/5
GoogleJo Costin Although as a buyer our property deal hasn't went through because of the issues with the property. But Jo helped me throughout the process giving me the right information and managing with seller and solicitor, she was quick, calm and polite. Thank you Jo for your help. I will highly recommend Jo for sales dealings.
5/5
GoogleWe decided to go with McFarlane after speaking with a few other estate agents, we felt we’d get a much more individual, personal experience and service which was what we were looking for. They have truly been a pleasure to work with, full of knowledge of the local area and market.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery good experience.
Hi James, thank you so much for the 5 star review.
5/5
GoogleI recently completed on a purchase of a property through McFarlane. Mark met me on the first viewing and was a great help. Jo was then amazing through out the process... always extremely helpful at the other end of the phone and always prompt getting back to me with any quires I had.
5/5
GoogleI recently completed on a purchase of a property through McFarlane. Mark met me on the first viewing and was a great help. Jo was then amazing through out the process... always extremely helpful at the other end of the phone and always prompt getting back to me with any quires I had.
5/5
GoogleJo Costin Although as a buyer our property deal hasn't went through because of the issues with the property. But Jo helped me throughout the process giving me the right information and managing with seller and solicitor, she was quick, calm and polite. Thank you Jo for your help. I will highly recommend Jo for sales dealings.PositiveProfessionalism
5/5
GoogleJo from Macfarlane provides excellent service. Many thanks
Hi Eugene, thank you so much for your 5 star review.
5/5
GoogleCan't thank Jo at Mcfarlane enough terrific job. Took the stress out of selling my property.
Dear Warwick, thank you so much for taking the time to write a review. We really do appreciate it.
5/5
GoogleJo guided me through the process of buying my new home fantastically. Professional and courteous, approachable and friendly - she always kept me informed on what was going on and any difficulties or snags along the way. Would definitely recommend McFarlane - and particularly Jo.
5/5
GoogleI am very grateful for the very mindful and caring service provided by Dom and Jo every step of the way during my buy-to-let purchase. I was particularly impressed with the way Dom fielded all my questions about the property in great detail - even taking extra photos of the property at my request.
5/5
GoogleJo was fantastic throughout the whole process and after having bad experiences with other agents, she restored my faith.
Thanks for your kind comments Jane. Hope you have settled into your new home.
5/5
GoogleGreat help with selling property.
Hi Chris, Thank you so much
5/5
GoogleJo dealt with the purchase for me and it was a great experience
Hi Tomide, thank you so much for your 5* review.
5/5
GoogleWe decided to go with McFarlane after speaking with a few other estate agents, we felt we’d get a much more individual, personal experience and service which was what we were looking for. They have truly been a pleasure to work with, full of knowledge of the local area and market.
5/5
View AgentsVery Professional
Sold my home through the Team at McFarlane and they could not have been better. Kept me updated through and always on hand to answer any questions I had.
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