Trusted Agent profile · Swindon, Wiltshire

haart Swindon reviews

★★★★★ Excellent

816 reviews across 1 platform

15 Commercial Road, Swindon, Wiltshire, SN1 5NF

Part of haart, see every office.

haart's office in Swindon, Wiltshire, at 15 Commercial Road, is rated 4.8 out of 5 across 816 reviews on 1 platform, including 816 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

816

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

5/5

Google

"Although we have not yet purchased a house at this stage, from visiting many different estate agents in Swindon we found haart to be very proactive at what they do, when we sold a precious property David was able to help and give us advice where other agents didn't seem to be as keen to help out, next time we move we will look to instruct haart on our sale"

Will · 29 July 2019

Agent replied

Hi Will Langlands, We're so glad that we were able to go above and beyond your expectations! I'm sure our guys/girls will do their best to help you find the property you are looking for. Swindon haart

4/5

Google

Kelly, is quite energetic . She made 4 viewing in less than half an hour very efficient and sufficient. She is polite, professional, active and pursuant . But unfortunately she is always busy and every time I would see her to show me more property she was in charge of another viewing. I think her agent needs couple of people like Kelly to cover whole viewing inquiries. Thank you Kelly

Abbas · 29 July 2019

Agent replied

Hi Abbas Thank you again for taking the time to let us know how we did. We hope you have a great day!

1/5

Google

This is the most terrible estate agent I have ever used. 1. unprofessional altitude. we have multiple view appointments for the same house im interested in. But they always can not get the garage keys. So we have no way to view the garage inside. And they always promise to get the keys later. 2. No respect to the clients. We have put the offer and the buyer has accpeted. But whenever I email them to track the status, I could only get reply after 1 week at least. Whenever I call them, they always tell me that someone is busy on other stuff and promise to drop me a call by the end of the day. But they rarely call me back to answer my questions. What they frequently tell me is nothing else but waiting for reply. What’s more, their manager would trick you that average time to buy a property is more than 22 weeks, but you don’t see any progress during the whole procedure but endless waiting. 3. Always delay the schedule. We find some minor issue with some survey such as loose door handle, etc. they promise me to fix the issues of the property. But after 2 months, whatever minor issue is still there without fix. when the data for the fix appointment comes, they even told me that the maintenance man has some accident and have to delay the fix again. The fix is about some loose handle, etc. is it that difficult to get someone fix it? they promise me the completion date is around Christmas, then delay to the New year, then delay to February. Thank Estate agent for their lies, I have to pay for extra short-time renting with higher charge. As a buyer, I feel 1 star is too much for such an unprofessional Estate agent. And we finally lost the interest of buying that property. So even you are a seller, it is not a good idea to sell you property through Haart Agent. There is no word could describe my angry about their arrogant, unprofessional working altitude. That’s the reason I want to share my experience here.

Vincentatpku · 5 May 2023

5/5

Google

Rebekah is very friendly, after get in touch, forwarded the situation to the landlord promptly, showing interest in sort out the issue, thanks

Rosemary · 15 October 2024

Agent replied · 22 October 2024

Thank you for leaving a review! - Rebekah, Haart Bristol Property Management

5/5

Google

Many thanks to Haarts Swindon a special thanks to Lyn Garlick for all her had work to finally getting our sale through. Lyn was very understanding when the time dragged on through no fault of the agents. Also David and Abigail for the way they worked to get us a quick sale very professional and understanding. Thank you

Mike · 31 March 2022

Agent replied · 30 March 2024

Hi Mike, Thank you for taking the time to leave feedback about your experience. Lynne - haart Swindon First time Buyer Centre(Sales)

5/5

Google

I cannot recommend Haart estate agents enough. Especially Chris who has been absolutely amazing throughout the whole process. Nothing has ever been too much trouble, he has been on top of everything from start to finish, he is a really helpful friendly guy. We have been so impressed. I would 100% recommend Haart. If you want to sell your home you need look no further. Thanks for everything Chris

Vanessa · 29 July 2019

Agent replied

Dear Vanessa Carlsen, Thank you for leaving such great and detailed feedback about your experience with haart Swindon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Swindon haart

5/5

Google

My wife and I have met a very nice agent, Sophine, who waited for us despite being late (as first time in city), she took us through the property, kindly answered all of our questions. She was excellent and very professional, presented the property very well to us and we are currently in the process of taking it and moving in soon. Excellent experience.

Ali · 15 January 2025

Agent replied · 22 January 2025

Thank you for leaving a kind review! - Sophie, Haart Residential Lettings Swindon

5/5

Google

Sophie was very helpful with the viewing and fast as well with feedback on the progress of the whole process.

Benjamin · 19 November 2024

Agent replied · 10 December 2024

Thank you for leaving a review! - Sophie, Haart Swindon Residential Lettings

5/5

Google

I am a first time buyer and had never been to a viewing before. I was shown round a few flats by Sam Waddell, he was very professional and knowledgeable. He answered all the questions I had and even told me information that I wouldn't have thought to ask. I would use Haart again and would definitely recommend Sam to anyone who wanted to buy a property.

Jasmine · 25 March 2020

Agent replied

Dear Jasmine Fourniss, Thank you for leaving such great and detailed feedback about your experience with haart Swindon estate agents. Have a good day.

5/5

Google

Ellie has been very responsive and helpful (especially when it comes to opening stubborn garage doors) - If she approaches to rest of her career like this she go far.

James · 26 May 2024

Agent replied · 24 August 2024

Thank you for this James looking forward to getting you the keys :-) - Chris

5/5

Google

Sophie has been excellent as letting agent. She has been thoughtful, kind and knowledgeable. Sophie was incredibly kind to me and empathetic. Sophie is an real asset to your company.

Louise · 26 May 2024

Agent replied · 24 August 2024

Thank you for this review - Sophie

5/5

Google

We had the pleasure of meeting Ida for our inspection and it was such an incredible and outstanding service . She was very attentive and extremely helpful during the whole time . She even managed to fix the boiler issue we had going on . Gave us alternate solutions for our problems and was honest and professional throughout the time . Thank you so much for guiding us with everything .

Pratu · 22 September 2024

Agent replied · 22 October 2024

Thank you for your review, we are always happy to help you whenever we can - Ida, Haart Property Management

5/5

Google

Sarah was a massive help about what places would be the best place to get a house in Swindon for me and my boyfriend. Neither myself or my partner know the area that well so she explained what benefits each location had. She also pointed out how easily accessible public transport is in Swindon as I don’t drive which made the experience we had with her even better.

Victoria · 29 July 2019

Agent replied

Dear Victoria Parry, Thank you for leaving such great and detailed feedback about your experience with haart Swindon estate agents. Swindon haart

5/5

Google

Kelly, is a delightful young lady. She made a stressful viewing experience an enjoyable one. She is very polite and professional. She has excellent customer service, her knowledge of the area is fantastic as I didn't know the area at all, she answered every question I had about five different locations precisely. I will definitely be requesting her should I need a second viewing. Thank you Kelly !!

Anne · 29 July 2019

Agent replied

Dear Anne Mills, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Swindon haart

5/5

Google

Kelly from Haart Swindon helped us with our home search, exceptional assistance on her behalf and far more helpful with all information than any other estate agent we have spoken to. Recommend we speak to Just Mortgage brokers, who helped us understanding buying a house, difficult to process for new buyers. Kelly kept us in loop with houses we wanted to view and swiftly answered questions we had.

Dan · 29 July 2019

Agent replied

Dan Baker, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, haart Swindon

5/5

Google

I could not have asked for better service from Haart; Dave and the team have been extremely helpful. I would never have found my perfect property if it had not been for them! As a first time buyer, Nicola (the Mortgage and Protection adviser based in the Haart Swindon Office) has been invaluable in guiding me through the process. I would highly recommend Haart and cannot thank the team enough.

Jenny · 1 April 2018

Agent replied · 30 March 2024

Jenny Clarke, we're happy you found our staff to be so supportive during your experience here at haart Swindon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Team Swindon

5/5

Google

Great experience with Chloe from the minute she stepped into the house! She was very friendly and knowledgeable. Gave me the confidence to have her sell my house. Thank you Chloe

Yaw · 26 April 2024

Agent replied · 24 August 2024

Thank you so much for this lovely review, looking forward to assisting you with the sale of your lovely home - Chloe

5/5

Google

We had excellent service from Brandon of Haart Swindon Lettings. He did his utmost to find and secure us AND our pets a rental that fulfilled most of our requirements at short notice. Thanks Brandon from the Bairds

Colleen · 1 December 2023

Agent replied · 30 March 2024

Good Afternoon Colleen, Thank you very much for your kind words, hope you are enjoying your new home! Kind regards HAART Swindon

5/5

Google

Hi Sophie. I want to express my sincere appreciation for your outstanding service throughout the home-renting process. As of now I am still looking for the the house to rent but you are always available to answer my questions and provided valuable insights. I couldn't have asked for a better agent, and I highly recommend you to anyone looking to buy or sell or rent a home. Thank you for your exceptional work.

Shailender · 10 August 2024

Agent replied · 24 August 2024

Thank you for taking the time out of your day to leave Sophie a wonderful 5* Google Review! We are so pleased to hear you have been happy with her service. Warm regards, haart Swindon Lettings

5/5

Google

I could not have asked for better service from Haart; Dave and the team have been extremely helpful. I would never have found my perfect property if it had not been for them! As a first time buyer, Nicola (the Mortgage and Protection adviser based in the Haart Swindon Office) has been invaluable in guiding me through the process. I would highly recommend Haart and cannot thank the team enough.

A · 7 October 2017

Agent replied

Jenny Clarke, we're happy you found our staff to be so supportive during your experience here at haart Swindon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Team Swindon

5/5

Google

My experience with haart has been fabulous from start to finish, all the staff have been professional and worked very hard to get our purchase through at as fast as possible , all enquiries dealt with in a timely manner.. We have worked with Charlotte and Lynn biggins and they have made our purchases as stress free as possible.PositiveResponsiveness, Professionalism

Bev · 25 August 2021

Agent replied

Pleased to hear this Bev. Thank you for the feedback.

5/5

Google

I had many viewings around Swindon yesterday with many different estate agents. Haart stood out from all the rest! Kelly was fab on the phone helping me book and change things around. Jade was absolutely amazing showing me around the properties! She was friendly, personable and very clued up with the area and the properties at hand! She knew her stuff! Thank you to both of you!

Kay · 23 September 2019

Agent replied

Hi Kay Clifton, we are very happy Kelly and Jade have provided you with such a positive experience! We hope to see you soon!

5/5

Google

I recently had a routine property visit from Haart, and I was really impressed with the whole thing. Rebekah Challenor who visited was incredibly kind, courteous, and professional. She took her time to inspect the house to make sure everything was in working order. I sincerely appreciate that they showed genuine concern for both the tenants and the property. Overall, a seamless and positive experience. I strongly recommend their services.

Ayokunle · 22 September 2024

Agent replied · 22 October 2024

Thank you for your lovely review - Rebekah, Haart Swindon Property Management

5/5

Google

Excellent job by Dave, Kelly and the team selling our property. I decided to go multi agent for a quick sale so I had the benefit of being able to compare agents. I am so glad Dave and the team at Haart got the sale as they where by far the most professional and courteous agents, delivering on all of the aspects of the sale. Thanks Guys!

Dayle · 29 July 2019

Agent replied

Dear Dayle Holland, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We''re always happy to help!

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Questions about haart Swindon

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Swindon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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