Every review we hold for the Swindon office, from every platform, shown as written. First names only.
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1/5
GoogleWell
Had my viewing arranged for one day and that was turned down less than 24h before the viewing. Claiming the person who lives in the flat is ill. (saturday). Got rescheduled for monday (had a confirmation email) only to find out that I was basically forgotten about. Second time in a row I was let down. If thats what is happening with viewings I dont want to find out what is it like to let with theese guys..... Honestly I have no idea where all the 5 stars came from as I have been treated, well, unprofessionally is a very nice word to be used.
Εukasz Β· 2 January 2020
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5/5
GoogleAll dealings with Belvoir were via Poppy who was brilliant. My initial enquiry phonecall was followed by a meeting at the property I wanted to sell about 20 minutes later!
Poppy's enthusiasm and energy did not tail off throughout the sale process. Progression updates were always regular and thorough. She was always available to chase/discuss/answer questions.
Our previous sale, with another estate agent, fell through. I'm so glad we chose to go with.. Belvoir.
Thank you so much.
Dawn Β· 2 January 2020
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5/5
GoogleI have used Belvoir in Swindon for about three years for a maintained let. They have always been helpful and professional. Occasionally a little prompting is needed. However, most importantly, I find them trustworthy.
Struan Β· 2 January 2017
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5/5
GoogleVery kind, helpful, supportive and very result oriented team thank you to Belvoir Swindon team and our letting agent Poppy for all the support they provided for our new life.
Baris Β· 2 January 2019
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5/5
Googlequality service all the way from start to finish. No pompish suited snobbish talk with this company. Straight talking as it is and personnal. Highly recommend Belvoir.
Paul Β· 1 January 2023
Agent replied Β· 31 December 2024
Thanks Paul for your feedback, will ensure our team remain professional whilst keeping it real :)
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5/5
GoogleI am new to this adult life, with assistant of Poppy she made it feel like a breeze. We had major hicups on my part which she helped out with over and above. Honestly couldnt of asked for someone better. Made a stressful time pass with ease.
Jonathan Β· 2 January 2018
Agent replied Β· 31 December 2024
Thank you for taking the time to review your experience with us. We really appreciate your feedback as this enables us to meet expectations of tenants and landlords and give the best service possible. Thank you again for your comments and we look forward to a long term relationship with you.
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5/5
GoogleI've used Belvoir Swindon for 10 years, both to find tenants, and to help maintain my property when issues arose. They have been consistently excellent, and I recommend them unhesitatingly.
Ross Β· 2 January 2017
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5/5
GoogleI wasnt in the perfect rental person category i have a small dog and im on long term sick, disabled so not working, this was all sorted for me by the letting company, Poppy 100 quid pet insurance for the Carpets, paid a 6 months in advance and was well looked after by them, thank you so much for all you did for me to get in here, without you i wouldnt have got it.
Lord Β· 2 January 2019
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5/5
GoogleThey were meant to call back but more than a week later I'm still waiting....
PS When they saw this review, they replied, apologised profusely and hinted that heads would roll so I've forgiven them π β¦
David Β· 8 February 2021
Agent replied Β· 7 February 2025
Hi David,
I am sorry to hear that you have not been contacted , please email me on kerry.smith@belvoir.co.uk and I will help with your enquiry. Thank you
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5/5
GoogleThey are fantastic! :)
Tulio Β· 11 May 2024
Agent replied Β· 7 March 2025
Thank you
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5/5
GooglePoppy was very helpful, friendly and approachable. She assisted us in getting to our new flat as soon as she could. Quick response and excellent service.
Kimberly Β· 2 January 2018
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5/5
GoogleI'm completely satisfied with Belvoir especially with miss Poppy, she was very flexible and friendly. She assisted us in getting to our home as soon as possible seeing as we had a baby on the way. Thank you for all the help.
GΓ‘bor Β· 2 January 2018
Agent replied Β· 31 December 2024
Thank you for taking the time to review your experience with us. We really appreciate your feedback as this enables us to meet expectations of tenants and landlords and give the best service possible. Thank you again for your comments and we look forward to a long term relationship with you.
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5/5
GoogleRecently rented a property, overall great experience with a smooth and quick viewing and move-in experience throughout. Kind and friendly staff. Currently having to chase up a maintenance issue, though.
Ethan Β· 1 January 2022
Agent replied Β· 31 December 2024
Thank you Ethan for your positive review, with regards to the maintenance issue you mention this has ben reported to the block management company today.
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5/5
GoogleFirst time buying a property, staff were very helpful and kept me upto date on the whole process as it was happening. Even managed to help resolve an issue with my mortgage evidence too, which prevented the move taking longer.
Matt Β· 2 January 2019
Agent replied Β· 31 December 2024
Thank you Matt for your positive review. We are happy to hear that you got exactly what you wanted out of your house buying experience with us at Belvoir Swindon. We wish you all the best in your new home.
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1/5
GoogleAVOID THIS COMPANY LIKE THE PLAQUE!! They make plenty of promises then go back on their word once you are in a property of theirs. You're then stuck in a hell hole of a house for a year with them refusing to help get heating, double glazing, carpets and bathrooms fixed so that it's suitable for living in. They lie and treat you terribly so avoid unless you want to be treated like this!!
Melanie Β· 2 January 2017
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5/5
GooglePoppy worked really hard to find the perfect buyer for our house, which had become more of a challenge after several disappointing sales falling through earlier in the year. She was easily contactable, ensured everything was running smoothly and a nice, personable agent. This was important as we felt we could trust her and I think sheβs a credit to Belvoir for this! Thank you again for all of your help!
Michaela Β· 2 January 2019
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4/5
GoogleI was very impressed with the service from Poppy. It was the first time I have rented and the whole process was explained well and went without complication.
I would highly recommend Belvoir for renting
Matthew Β· 2 January 2020
Agent replied Β· 31 December 2024
Thank you Mathew for your review, I am happy to hear that your first experience of Belvoir was s positive one and that Poppy made the process as uncomplicated as possible.
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5/5
GoogleI have been liaising directly with Hayley throughout my purchasing process. With this being my first property purchase, it was been wonderful having Hayley to advise and support me throughout the whole process. She has been super responsive and professional throughout. I would recommend Belvoir and Hayley to my friends and family in the future! Thanks again.PositiveResponsiveness, Professionalism
Carmen Β· 1 January 2022
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5/5
GoogleThanks for making my experience with Belvoir a happy one .. you guys are really amazing and specially Laura .. whenever there is some request she responded positively
Regards,
Mahesh V
Mahesh Β· 2 January 2018
Agent replied Β· 31 December 2024
Thank you Mahesh for taking the time to review your experience with us. We really appreciate your feedback as this enables us to meet expectations of tenants and landlords and give the best service possible. Thank you again for your comments and we look forward to a long term relationship with you.
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5/5
GoogleLovely team and wonderful agency. They were very cooperative and prompt whenever we needed it. We highly recommend this agency πPositiveResponsiveness, Quality, Professionalism, Value
Laura Β· 1 January 2021
Agent replied Β· 31 December 2024
Thank you so much for your review, the team will be delighted to hear of the positive feedback!
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5/5
Google5 stars to poppy for helping us rent in the easiest and smoothest way possible. she's always with a smile and a can do attitude. highly recommended
Godfrey Β· 2 January 2020
Agent replied Β· 31 December 2024
That's great to hear, thank you for your review!
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5/5
GoogleGot to give it to Belvoir, they have really been helpful and met all my expectations through out the lockdown. Thank you again!
Roby Β· 1 January 2021
Agent replied Β· 31 December 2024
Roby, i am so sorry to hear that our have been dissatisfied with the service we have offered following on from a maintenance issue that you have reported. I have emailed you this morning offering my help to get any issues that are outstanding resolved. If you would like to reply to that email or call me at the office that would be great. Thank you , Kerry Smith.
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5/5
GoogleIt's very good to share my experiences with Belvoir. They are very cordial and fully professional. Once we find a problem related to power cut, she immediately rushed to visit us and helped within no time. They usually have visits to the property and much responsive to the complaints. I will definitely recommend my friends to get services from belvoir. Cheers!!!
Devendra Β· 2 January 2018
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5/5
GoogleLiving in plaza 21 has been a wonderful experience and full credit goes to Belvoir team. Belvoir team (specially Matthew) is very cooperative and is always ready to help. They try to understand your issue and fix it in no time. Based on my experience with Belvoir, i am giving five stars. I definitely recommend Belvoir to others. Bye bye.
Prince Β· 2 January 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
