Belvoir Swindon reviews

★★★★★ 5/5

Google

Very good overall experience with team Belvoir Swindon. Mainly we had an email contact with Jessica and Matthew who did all the paperwork for us and they both were really friendly and helpful through the whole process before we rent the property. We are very pleased with customer service, smooth communication and professional approach at Belvoir.

Marta · 6 April 2022

★★★★★ 5/5

Google

Have let property through Kerry, Matthew and the team for many years. Always proactive for our tenants and support us in making sure everyone is happy. Recently Kerry has helped us successfully sell 2 properties quickly and with minimum fuss so would thoroughly recommend them for both letting and sales.

Kerry · 10 October 2022

★★★★★ 5/5

Google

Brought a property through Belvoir, Dealt with Jessica & Kerry both very professional throughout, ensured a smooth & timely transaction. Would recommend.

Jamie · 11 May 2024

★★★★★ 5/5

Google

The team at Belvoir have been excellent in managing my buy to let property in Swindon. They have always been efficient, responsive and very helpful always getting back to me quickly and relaying any requests or concerns from the tenant in a timely and clear manner. I would have no hesitation in recommending them.

David · 1 January 2021

★★★★★ 5/5

Google

The services are very good from Belvoir. It's a very good Tenant agency in Swindon. Once again thank you 😊 …

Shaik · 11 May 2024

★★★★★ 5/5

Google

Belvoir Swindon have been looking after our Rental Property interests for many years. I Must say a great Team all round. Now, their sales Team, namely Hayley, have also very ably looked after our property Sales in super quick time. Great attention to detail and keeping us informed at regular stages. Thank you lots

Britten · 10 October 2020

★★★★★ 5/5

Google

Hayley at Belvoir has taken me through the process of purchasing my first home and I cannot stress enough how; professional, helpful, friendly and understanding she has been. From taking me for the viewing through the entire process, Hayley kept me informed every step of the way with weekly emails, and answering every little question I have had along the way. What surprised me was the amount of work she did with chasing solicitors and feeding back at every point. I couldn’t be more impressed and will be recommending Belvoir to all!

Lidia · 10 October 2021

★★★★★ 5/5

Google

We had an absolutely fantastic experience using Belvoir! Poppy was absolutely amazing and a real asset to Belvoir! Always happy to answer any and all questions, really quick responses and nothing was ever to much to ask! Would definitely recommend and use again without hesitation! Thank you Poppy and Thank you Belvoir!!!

Corey · 2 January 2020

★★★★★ 5/5

Google

Belvoir Swindon is the best place to find a perfect home and get amazing after service. We feel very lucky having them as a great helping team finding our nice home. Its not a concidence that we rented our second place again through them. They do not conclude their job after agreeing with the new place but they keep supporting on any issue you might face in the property. I don't think you would find similar support in another place. The properties they have in portfolio is great as well as the communication they have with you. Ask them and forget about it, it'll be done perfectly. Thank you very much Belvoir, thank you very much Poppy.

Brs · 2 January 2020

★★★★★ 5/5

Google

Belvoir were very helpful when searching for my new flat. Jessica was really good at taking me and my stressed mum to look at last minute flats after previous disastrous viewings. After all the stress I had down to contracts they were so professional and did everything in their power to help me to get settled as soon as I could.

Aimee · 13 March 2023

★★★★★ 5/5

Google

Hello, I just wanted to tell you how satisfied i am with your branch in Swindon, especially Laura Barker! she gave me the most amazing customer service and support while i was renting from you guys, i left the flat and the UK a month ago and she still support and reply in the best way a customer can have, so cheers guys and know you have a very loyal customer because of her, definitely recommend Belvoir to friends and work partners for their employees!

Dina · 2 January 2019

★★★★★ 5/5

Google

Although Belvoir were unsuccessful in the sale of my property, I cannot fault their care and assistance throughout. Hayley was professional and caring and willing to go out of her way to assist me when trying to sell.

Nicky · 10 October 2021

★★★★★ 5/5

Google

Belvoir were superb recently when I purchased my home from them. From the first viewing to when I picked up the keys, they were friendly, informative, helpful and caring. I wouldn't hesitate to recommend them to any one who wishes to buy or sell their home.

Caroline · 7 November 2024

★★★★★ 4/5

Google

I was in contact with Belvoir lettings last year for a possible letting options in Swindon when I was in Sri Lanka. Their response was very quick and helped me get what I required. I appreciate the help and the customer service of Ms.Poppy who did a splendid job of getting the letting arranged for us. Her involvement was a great relief for us since we arrived in extreme winter with a three year old. I would recommend her for any future lettings contracts.

Erwin · 2 January 2018

★★★★★ 5/5

Google

Dear Swindon Team Firstly our sincere apologies for the long over due review! We are a couple from London who rented out our property via Belvoir since April last year and pleased is not the word to say the least! We had so many up and downs with the last minute purchase of property( sellers ) and if it was not for Mathew time, patience , first hand knowledge of the rental property market I truly believe we would have given up on this purchase for sure! However Mathew explained everything in detail outlining all the pros and cons , supporting us from start to finish and giving us hope that we could make our little dream possible without all the headaches of traveling back and fourth from London to Swindon! There have been an occasion or two where Mathew has had to be present near the property last minute and even that was taken with a pinch of salt! All the team have been very professional with up to date payments , statements and answering - replying promptly to any questions , queries, that we might have I only wish Matthew and team were in London as we have no hesitation in highly recommending them They are an agent who go that extra mile to help you and all have a brilliant understanding along with empathy and kindness! A big thank you all Belvior Team and looking forward to many years together!!!! Kindest wishes always!

Kami · 2 January 2017

★★★★★ 5/5

Google

The best estate agent company i have ever dealt with. Very professional, experienced and helpful agents from the first day . Kerry and Jessica were amazing , always happy to help . I am going to use their services in the future . Thank you for everything . Peter

Peter · 10 October 2023

★★★★★ 1/5

Google

Got to be the worst letting agents around in MY opinion. They gave out keys like candy to children to our home to non CRB checked contractors, who let themselves in my home and walked in on my half dressed wife and poorly children. They came and went from our home anytime they saw fit, never keeping appointments. When we complained they defended their actions and never once apologised. When we got burgled by a paedophile out on licence for attempted murder, their attitude was "tough", they never offered us any help or support, we had to contact the landlord to request the locks got changed, oh and they still wanted to hand out our keys and come and go whenever they liked after we got burgled. They've never once apologised for their actions or the way they treated us and to top it off, when we were due to leave, the landlord said he was gutting the house so not to bother cleaning carpets etc, even though we still did, they still claimed money for carpet cleaning, knowing the carpets had been removed from the property and thrown away!!!!!!!!!!!!!!!!!! If after our experience with Belvoir Lettings Swindon you are still willing to rent or let from them MORE FOOL YOU! We were eventually awarded compensation by The Property Ombudsman Scheme due to Gross Misconduct by Belvoir lettings Swindon.

Warren · 3 January 2016

★★★★★ 1/5

Google

Viewed a property on monday morning with this Agency. Informed them im intrested and was told i'll recieve a email that same evening. Once i did not recieve a email i called them on Tueseday (next day) to enquire if i am still being considered. I was lied to by one of their un professional agents who said his sorting some parking details with the landlord and will email me immidiately after. This people lie and probably have complete disregard for peoples time as I never recieved a email and the property was given to some other tenant I do not understand why I was lied to as i would have looked for a different property the very next day. Shame on people who work in thier swindon office as they are un proffesional and provide people with misleading information. Terrible agency to deal with.

Roystern · 10 October 2021

★★★★★ 5/5

Google

Excellent estate agent, efficient, well organised and do what they say , possibly the best agent in Swindon as I’ve used 4. Will recommend to anyone who wants a straight forward service.

Tracy · 10 October 2021

★★★★★ 5/5

Google

Thank you to Poppy for all your help with purchasing our home. She was easily contactable, friendly and professional right from our first contact to our last and kept us updated throughout the process. Highly recommend Poppy and Belvoir.

Lumina · 2 January 2020

★★★★★ 5/5

Google

I can confidently recommend Poppy Trainor from the Swindon office, who was extremely polite, professional, sympathetic and just brilliant. Make the whole experience of looking for a house and getting the correct answers on time a simple process.

Herc · 2 January 2020

★★★★★ 5/5

Google

I really can't say enough good things about my experience of working with Belvoir and with Matthew Knight in particular. He was so helpful and understanding and really took the time to give advice on the best way to go about things. Moving house can be stressful but I really feel like Matthew did everything he could to make the whole experience as easy as possible. Thank you so much for all of your help!

LeilaSami · 10 October 2021

★★★★★ 5/5

Google

Poppy was so helpful when myself and my partner moved in to our first home! She was always there whenever we needed her and went the extra mile! She's lovely and a natural at her job!

Lumley · 2 January 2018

★★★★★ 5/5

Google

Hi I would like to thank Poppy for all her help finding me the perfect home .... She was always smiling & happy and nothing was ever to much trouble thanks Poppy.

Shelley-Anne · 2 January 2020