Trusted Agent profile · Swansea
Verified
★★★★★
124 reviews across 4 platforms
436 Gower Road, Killay, Swansea, SA2 7AJ
McCartan Lettings's office in Swansea, at 436 Gower Road, is rated 4.2 out of 5 across 124 reviews on four platforms, including 75 Google reviews rated 4.1.
75
Reviews on Google
This office
24
Reviews on Facebook
This office
21
Reviews on View Agents
This office
4
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recommended by an old friend after a disappointing experience with another company, I have recently started my relationship with McCartan Lettings and am ...Read all 10 from landlords
I have been a tenant with McCartan Lettings for over 4 years, and it has been a pleasure dealing with them. Any issues I’ve had with the property were often ...Read all 5 from tenants
We are a Lettings and Property Management Specialist covering Swansea and the surrounding area. We aim to reduce the risks involved in letting by ensuring your property is safe, compliant, and presented in the best way to attract professionals and families who will want to stay long-term.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
GoogleWe have been carrying out decorating and maintenance work for McCartan for many years and they are head and shoulders above the rest. The staff are friendly and helpful and payments are always on time.
Thanks Steve for your kind review! Always a pleasure working with you
5/5
View AgentsProfessional advice
My partner and I have used McCartan Lettings for ,many years for their up to date and helpful advice regarding the Lettings market. Recent correspondence regarding current letting opportunities has been answered promptly and we will continue using McCartan Lettings for future decisions.
Hi Alan - thank you for taking the time to write this review. We are glad that we can help, and look forward to continuing to work with you into the future.
1/5
GoogleA note to say don’t trust these reviews. The owner aggressively chases down negative reviewers giving an unfairly positive picture after they’re bullied to change their ratings. The owner is aggressive and rude - be warned!
Hi Roginald. We don't have you listed as a landlord or tenant on our system, but we'd like the opportunity to address any concerns that you have with us or our service. Would you be able to give us a way to contact you so we can discuss this further? Thank you.
5/5
View AgentsExcellent and efficient service
We have recently used McCartans as our letting agents and found James and the other staff to be very professional and efficient.
5/5
View AgentsExcellent service!
McCartan manage our property and the service is great. They give good advice and use their initiative to progress things along seemlessly. We highly recommend their services if you're after an easy life when it comes to letting your property.
Hi Karine - thank you for such a kind review. We look forward to continuing to work with you into the future.
5/5
GoogleMcCartan Lettings have looked after my property for the last three years and have been professional from day one. I would recommend using them for any of your lettings.
Thank you Martyn for your review!
5/5
View AgentsBEST LETTING AGENT IN SWANSEA
I OWN KSC CARPETS IN SWANSEA AND I DEAL WITH MANY LANDLORDS AND LETTING AGENTS IN THIS AREA. MCCARTAN ARE BY FAR THE MOST PROFFESIONAL AGENT IN SWANSEA. I ALWAYS RECOMMEND THEM TOALL MY CLIENTS AND THE FEEDBACK I GET IS HOW VERY PROFFESSIONAL THEY ARE AND HW THEY GIVE THE RIGHT ADVICE TO RECEIVE THE RIGHT TYPE OF TENANT FOR THEM . THEY ARE THE BEST IN THE BUSINESS
5/5
FacebookThis has to be one of the best managing agents in the country. Every member of the team is personable and professional. I have no hesitation in recommending this award winning business to potential landlords or tenants.
Thank you very much Anne, what a wonderful review!
5/5
View AgentsProactive Property Professionals
Always treated with interest and courtesy when visiting or telephoning. The front office is young and computer orientated but do explain in detail the procedure and actions, with a keen and dedicated approach to lettings..
Hi John - thank you so much for this lovely review! We hope the tenancy at your property goes well, and look forward to working with you in the future.
5/5
FacebookBest service around! Hannah has nailed private lettings. Her and her team go beyond the call of duty!
5/5
GoogleReally professional letting agency. The team are helpful and knowledgeable and very pro-active in terms of identifying properties and getting letting the process moving along as seamlessly as possible.
Hi Jackie - thank you for your review. We enjoy working with you, and hope you are all settled in your new home.
5/5
GoogleOn behalf of Warmserve Plumbing & Heating, we recommend McCartan as they are very efficient in all aspects and the staff are always professional and friendly to speak to.
Hi Melissa! Thank you for this lovely review. We enjoy working with you, and look forward to continuing to do so into the future.
5/5
View AgentsReliable pleasant service
The team provides a reliable efficient and effective service in a pleasant manner. I can rely on the team to promote and manage the property with very little input from me.
Hi Helen = thank you for this great review!
5/5
GoogleAbsolutely brilliant letting agent! So professional, helpful and they really know their stuff. Thanks to the team, definitely recommend
Hi Tom! Thanks for leaving us a fabulous review. Looking forward to working with you again in the future!
5/5
GoogleI would highly recommend McCartan Lettings. They have always been professional, responsive and good value. Very knowledgeable and trustworthy.
Thank you so much for your kind review Mark!
5/5
GoogleExcellent professional service, great advice freely given. They certainly know the market place and the lettings business 'inside out'. I would recommend McCartan Letting.
Hi Simon - thank you for taking the time to write us such a nice review.
5/5
View AgentsPleasant and professional
I've been renting for over ten years; McCartan are the first letting agents I have found to be both fully professional and pleasant to deal with.
Hi Daniel - thank you for the great review!
5/5
GoogleWe've been working with McCartan for many years and are really happy with the level of service that they provide. Issues are dealt with promptly and properties are re-let in no time. We wouldn't consider having other agents to manage the properties.
5/5
View AgentsVery efficient and professional
Moved to this agent as communication was a problem with my old one. McCartan couldn't be more different. Very pleased with the service.
Hi Richard, thank you for taking the time to write this review. We're glad to hear that you're pleased with our service, and we look forward to working with you into the future.
5/5
GoogleGood team who are always willing to help and solve problems. I recommend this letting agency to anyone looking to rent.
Hi Sara, thank you for taking the time to leave us a review. We're glad we have been able to assist in your property search.
5/5
GoogleAn excellent personalised team of professionals who go above and beyond. Highly recommended.
Thank you Kelly for recommending McCartan Lettings! It's a pleasure working with you and glad we have been able to assist you in a really challenging case this year.
5/5
GoogleA fantastic professional service given by McCartan Letting from friendly, knowledgeable and very helpful staff. I would highly recommend them !
Hi Ian - thank you for taking the time to write us a review. It was great working with you, and we hope we can work with you again in the future.
5/5
FacebookI would highly recommend the team at McCartan Lettings. If you have a property your looking to rent then I’d give them call.
Thanks Emma!
5/5
FacebookExtremely professional & friendly people that go the extra mile for any client. Highly recommend McCartan Lettings to everyone.
Hi Cellan - thank you for this lovely review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
10 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "Recommended by an old friend after a disappointing experience with another company, I have recently started my relationship with McCartan Lettings and am ..."
5 reviews from tenants, rated 5.0 out of 5 on average. For example, David wrote: "I have been a tenant with McCartan Lettings for over 4 years, and it has been a pleasure dealing with them. Any issues I’ve had with the property were often ..."
