Trusted Agent profile · Swansea

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McCartan Lettings Swansea reviews from tenants

5.0

★★★★★

5 reviews from tenants · all 124 reviews

436 Gower Road, Killay, Swansea, SA2 7AJ

5 reviews of McCartan Lettings's Swansea office come from tenants, rated 5.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

5 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

Professional and very friendly service

I have been a tenant with McCartan Lettings for over 4 years, and it has been a pleasure dealing with them. Any issues I’ve had with the property were often seen to within a few days, but even with more difficult jobs, for example, when my balcony glass pane needed replacement which took several weeks (due to supply), they were in constant communication which allowed me to plan my schedule without much disruption. At the end of my tenancy, even though there was a dispute between costs charged against my deposit, the whole process was dealt in a extremely professional manner, which to be frank, was a breath of fresh air in comparison to my previous end of tenancies. The staff was always friendly to talk to. I would highly recommend using their services.

David · 13 July 2018

Agent replied · 27 July 2018

Hi David, thank you for taking the time to leave us such a lovely review! We are pleased that you've been happy with our service, and we wish you the best of luck for your future endeavours.

5/5

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Tenant

Service

We found McCartan Lettings very professional and helpful, nothing was too much trouble for them, especially Abigail Staniforth..She kept us up to date at all times on developments. Can't praise her enough. We would strongly recommend this Letting agency.

Karen · 16 July 2018

5/5

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Tenant

Pleasant and professional

I've been renting for over ten years; McCartan are the first letting agents I have found to be both fully professional and pleasant to deal with.

Daniel · 31 March 2017

Agent replied · 12 July 2017

Hi Daniel - thank you for the great review!

5/5

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Tenant

Absolutely fantastic

Amazingly professional, totally efficient. We are so impressed with the service we've received from such lovely staff! Would highly recommend.

John · 9 June 2017

Agent replied · 15 June 2017

Hi John - thank you for this fantastic review! We hope you're settling into your new home.

5/5

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Tenant

Friendly efficiency

Very prompt to answer any query, professional yet personal level of care above and beyond what was expected.

Laura · 13 October 2017

Agent replied · 24 October 2017

Hi Laura - thanks for this great review! We hope you're settling into your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions from tenants about McCartan Lettings Swansea

What do tenants say about McCartan Lettings Swansea?

5 reviews from tenants, rated 5.0 out of 5 on average. For example, David wrote: "I have been a tenant with McCartan Lettings for over 4 years, and it has been a pleasure dealing with them. Any issues I’ve had with the property were often ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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