5/5
GoogleThe team at Swanley were excellent start to finish: always friendly and helpful. Truly the grease in our moving process. I would confidently recommend them to anyone.
Trusted Agent profile · Swanley, Kent
Robinson Jackson Swanley reviews
★★★★★
182 reviews across 1 platform
39 High Street, Swanley, Kent, BR8 8AE
Part of Robinson Jackson, see every office.
Robinson Jackson's office in Swanley, Kent, at 39 High Street, is rated 4.8 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.8.
Reviews
Every review we hold for the Swanley office, from every platform, shown as written. First names only.
Google5/5
GoogleI don’t do Google reviews or surveys on the whole but there is an exception to very rule and this is one of them. I was selling and it was so lovely to phone and speak to any of the team and be informed of the current situation. Matt deserves a special mention for his undying determination and professionalism in this sale. Thank you Robinson Jackson SwanleyPositiveResponsiveness, Professionalism
5/5
GoogleThe staff in the Swanley branch were extremely helpful and patient in assisting us with our property sale. We have never sold a property before and they talked us through every process with kindness and understanding. They kept us up to date with everything that was happening with either a text or an email. I would not hesitate to use them again.
5/5
GoogleI would strong recommend the team at Robinson at Swanley, they helped me through a very difficult time in my life and they bent over backwards to help me through each step of the process. I met all of team at some point and each and every one of them was so helpful, polite and understanding which made my life so much easier. I would just like to say a massive thank you.
5/5
GoogleAmazing experience with Robinson and Jackson, super friendly and helpful!
Agent replied · 21 March 2024
Dear Sam Thank you for sharing your amazing experience with Robinson and Jackson! We're thrilled to hear that you found our team super friendly and helpful. Your positive feedback is greatly appreciated. If there's anything else we can assist you, feel free to reach out. Thank you for choosing us! Michelle and the team
5/5
GoogleGreat service, always friendly and helpful
Agent replied · 21 June 2024
Hello Lynsey, We appreciate your positive feedback! Providing friendly and helpful service is what we aim for. Thank you for taking the time to share your experience with us. It has been lovely working with you again. All the very best to you. Regards Michelle Robinson Jackson Estate Agents Swanley Office
5/5
GoogleExcellent coordination and good service 👍 …
Agent replied · 21 March 2024
Dear Anitha Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our team and the service was good. We look forward to helping you again in the future! Michelle and the team.
5/5
GoogleWe can’t speak highly enough of all the staff at this agents. We particularly appreciated the branch manager Michelle who has a wealth of experience and put us at ease when we had concerns. They were professional from the off and worked so hard for us which was fantastic. We recommend them without any hesitation and will definitely return to them in the future should we need an estate agent.
5/5
GoogleGreat, friendly service. Recommended.
Agent replied · 21 June 2024
Hello Joseph, Thank you for your kind words! We're thrilled to hear that you had a great experience with our service, it has been a real pleasure working with you in selling the property on your behalf. We appreciate your recommendation! Regards Michelle and the team - Robinson Jackson Estate Agents Swanley
5/5
GoogleProfessional service
Agent replied · 21 June 2024
Good morning Funnzi Thank you for the 5-star review! Providing professional service is our priority, and we're glad to hear that you had a positive experience with us. If you need anything in the future, feel free to reach out. We appreciate your feedback! Regards Michelle and the team. Robinson Jackson Swanley Estate Agents
5/5
GoogleExcellent service well worth every penny! The team were fantastic and super helpful. The team went the extra mile, ensuring the communication between solicitors on both sides of the process. We were already let down by another estate agent in the area and felt like Robinson Jackson kept to their word and did not let us down at all. We would recommend Robinson Jackson for their reliable service!
5/5
GoogleFriendly and efficient service, full transparency throughout the buying process. Thank you.
5/5
GoogleFantastic communication from start to finish and very friendly
5/5
GoogleMathew was very helpful..PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery happy with Michelle and her team. Helped from start to finish.
5/5
GoogleLaine was amazing very professional and knowledgable. Would highly recommend
1/5
GoogleJust want to say i am not one of them whom would like to appricate the Bidding war - It has happned to all three properties i had put an offer on in Swanley. It disgust me how genuine people are being played by these agents.
5/5
GoogleCan not fault the service we received from the sale of our house which became a long and tricky process, kept us up to date, liaised with all parties involved. We also purchased a house with a different branch and they were also great keeping us informed and helping us through the process.
5/5
GoogleVery amazing service, from the first call to arrange viewing and acceptance offer! A special gratitude goes to Terri (our Case Progressor) who absolutely exceptional in ensuring things progressed speedily. Will definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI can not be more please with the service provided. I was a first time buyer and Michelle Dean gave me a lots of tips, information and got to view superb properties adapted to my family needs. Comunication with her was excellent, as well …
5/5
GoogleProfessional in every aspect. Keep in touch with updates regularly. Always on the end of the phone and call back if messages left. Very good customer service. Team professional and definitely know their business inside and out. Cannot fault.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMatt deserves a medal for the efforts he put into countering the delaying tactics of an equity release company who were set on delaying the sale of our late father's house. Excellent service. Would thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have used Robinson Jackson Swanley to buy my house 10 years and was very impressed by their service. I went back to them, now to sell my house and they always go the extra mile, such as helping me with letters from solicitors.
5/5
GoogleWe have had nothing but a positive experience with this estate agents. From the most experienced to the most junior staff - they’ve been professional and keen to help. Importantly, they really helped us get things moving efficiently. Highly recommend.
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Questions about Robinson Jackson Swanley
How many reviews does Robinson Jackson Swanley have?
Robinson Jackson's Swanley office has 182 reviews across 1 platform: 182 on Google.
What is Robinson Jackson Swanley's rating?
Robinson Jackson Swanley is rated 4.8 out of 5 across all 182 reviews, and 4.8 out of 5 on Google from 182 reviews.
Where is Robinson Jackson's Swanley office?
Robinson Jackson Swanley, 39 High Street, Swanley, Kent, BR8 8AE.
