Wards Sittingbourne reviews in Swale

★★★★★ 5/5

Trustpilot

Jemma Evans has been efficient and helpful.

Jemma Evans, Senior Assistant Move-in Team Leader has been very helpful in keeping me posted about the progress of the new tenants' move, and in getting errors on the inventory corrected. She has also helped in contacting the tenants promptly and getting back to me, so that arrangements could be made to get new windows fitted as soon as possible.

Michele · 13 February 2026

★★★★★ 5/5

Google

Highly recommended, really friendly and always just one phone call away! Our move wasn't straight forward and I don't think many are but Wards were always happy to help! Thank you to Bailey and James ( and the rest of the team of course ) Thank you very much

Katie · 21 July 2025

★★★★★ 5/5

Trustpilot

Excellent experience at Kings Hill branch of Wards

Excellent experience with the Kings Hill branch in West Malling whilst buying a property from them, especially Be Chapman who went above and beyond with help and advice during the process and always kept in touch as well as being very knowledgable about the area.

Wiggywoo · 15 September 2026

★★★★★ 5/5

Trustpilot

First time buyer, closed just short of 4 months...

Excellent service from the team at Wards Sittingbourne. Their calm efficient help,assurance and prompt responses to my string of questions and many phone calls has led to a successful completion on purchase of my first property. Thank you ALL. Charlie, Molly, Ashley, Phil... I know them by names... 😁

K · 18 August 2026

★★★★★ 5/5

Google

Sold with Wards in two weeks after being on the market for months. An agency that you can see working hard to get you viewings and your house sold for you. Tom and his team that I worked with - Katie, Molly and Bailey just simply did exactly what they said they would and they delivered for us, when it mattered. Wards are the best on the market for a reason.

Ross · 24 August 2024

★★★★★ 5/5

Google

I recently bought my first home with Wards. I can’t thank the team enough for supporting me through this stressful time. Bailey was my point of contact, his good communication skills kept me reassured and at ease. Thank you guys so much!

Jayda · 18 July 2025

★★★★★ 5/5

Trustpilot

Wards Walderslade branch have been…

Wards Walderslade branch have been courteous and understanding throughout the sale of our parents property. Thank you to Charlie for supporting us and our buyer & their family - most helpful and informative. Also thanks to Anna for progressing the sale through to completion alongside Barry in the sales progression team.

Lisa · 9 February 2026

★★★★★ 5/5

Google

Charlie Kemp Me and my partner are first time buyers and didn’t really know where to start and who to contact, we got in touch with wards and they are all so so helpful, but Charlie is dealing with us the most and she is so so attentive, so helpful and literally at the end of the phone whenever we need her, we’re nearly at the end of buying our first home and she’s still there whenever we need her, honestly couldn’t have done it without her. Highly recommend wards sittingbourne, especially Charlie!

Courtney · 23 October 2023

★★★★★ 5/5

Google

My Fiancé and I have recently purchased our first property through the Sittingbourne branch of Wards. I must admit I was apprehensive entering into the process, as I had been warned to be wary of Estate Agents in general. However, I must say the service we have received from James and the team has been exceptional. I have never had trouble with getting contact with one of the team, or getting a question answered. We originally went into the branch to meet with their in house Mortgage advisor, John, who also deserves a mention. He made us comfortable with the commitment we were undertaking and made everything simple and clear to understand. I would whole heartedly recommend him as well. After the meeting we sat down with James to discuss option and to look at they houses they had for sale that suited our need and price range. We looked at 3 properties that day, including the one we ended up buying. James and his team were as helpful as he could possibly be, and arranged another viewing of said property the very next morning. It felt like there wasn’t a thing they wouldn’t do to help us. It really has helped make this process an enjoyable one. I must also mention Reece and the rest of the team in branch who have been more than happy to help any time we have phones up with a question or even when we have popped into the branch. I would recommend Wards - Sittingbourne to anyone looking to buy a house in the area. Absolutely brilliant service.

Joseph · 23 October 2023

★★★★★ 5/5

Google

Everyone at the Sittingbourne branch of Wards have been so friendly and I am really impressed with their service. Rhys has been amazing and has gone out of his way to help me out when selling my house- he is very professional and was constantly in touch about how to move forward with the sale of my house. Katie has also been really helpful and friendly when giving advice. I must also mention James, Bianca and Charlie who also have been really helpful too. I would definitely recommend the Sittingbourne branch of Wards if you are thinking of selling your house.

Alicia · 23 October 2023

★★★★★ 5/5

Google

My Partner and I are first time buyers and can honestly say that our experience with Wards of Sittingbourne has been fantastic. James went above and beyond to get to know us, and his recommendations and advice resulted in us finding our first home. Molly and Katie have been great in assisting us. Their communication and support are so appreciated and have helped make this scary process not so scary. Very friendly team and would highly recommend.

Megan · 27 November 2023

★★★★★ 5/5

Google

As first time buyers we had viewed a lot of properties and was starting to think we wouldn't find a property suitable for our family and then we came across Wards at Sittingbourne and more importantly Bailey Pretlove. What made Bailey stand out to us was that he listened and he understood what we were looking for he arranged us 3 viewings all within the same area and although one didn't hit the mark the other two did. We were that impressed with one of the properties before we'd left we had agreed to put an offer in at the full asking price as it had some extras that were on our would love to have list. Now the other thing about the property that we will be calling our new home hadn't even gone to market so this made it super special. Bailey from start to finish got what we wanted and really pulled a jewel out of the crown. He is a credit to the Wards team and to Estate Agency in general. Bailey never lose that enthusiasm or passion it really does make you stand out and thank-you so much for finding our little palace Jaime, Lyndsay, Mia and Albie the dog

Jaime · 8 September 2025

★★★★★ 5/5

Trustpilot

Exemplary service

The team at Wards, including Brandon and Jane, were exemplary from start to finish - professional, friendly, efficient -and navigated the purchase and completion of my property brilliantly. I wouldn’t hesitate to recommend them.

Kathy · 3 September 2026

★★★★★ 5/5

Trustpilot

Excellent

We had a great experience with Wards team during our house purchase especially Yasmin who was always looking for options for us, Simran who helped with the negotiations and Kim who was always updating us, Kenny and Maria as well. They were professional and supportive every step of the way. We're grateful for their help. I highly recommend.

Ayoade · 20 October 2025

★★★★★ 5/5

Trustpilot

Moving made easy

My elderly mother purchased a property through Wards in Tenterden. There were several problems with the chain and Becky, Tina, Alex, David and Claire from Wards were all absolutely brilliant and helped to sort out all the issues. They were very helpful and nothing was too much trouble. Mum definitely couldn't have done it without them.

Dawn · 21 October 2025

★★★★★ 4/5

Google

We have recently bought our home through Wards in Sittingbourne. Overall, we were happy with the service provided. We'd like to thank Katie and Bailey (who were the two we mostly dealt with), who were friendly, professional, always tried their best to answer our questions and always communicated efficiently and effectively. Thank you.

Hannah · 23 September 2024

★★★★★ 5/5

Google

I don't usually leave reviews, however we have just sold our house with Wards in Sittingbourne and I must say what a great team of guys. James came round and spoke about his marketing and we chose to use them to sell our property with them, no hesitation. The whole process was really smooth and they got me 6 thousand pounds over our asking price! Would 100 percent recommend James, Reece, Tom, Nadurul and Jordan to anyone. Thank you so much Wards!!

Dan · 23 October 2022

★★★★★ 5/5

Google

I cannot thank this company enough for all there hard work, communication and support during the last couple of months especially James and Michele. We were in the process of buying our first home and we have had so many issues with our sellers solicitors and documents being wrong but Wards got on the case straight away to help resolve all of the issues we were having. All enquires were dealt with quickly and professionally over the phone and via email. They were all so friendly, down to earth and always tried there best to help in anyway they could. We are very happy to be able to of had the privilege of having Wards be apart of our house journey, they went above and beyond for us and we will forever be grateful.

H · 23 October 2022

★★★★★ 5/5

Trustpilot

…Great service

Hazel,Sam and Gemma were so friendly and helpful when we first put our house on the market,finishing the process we had really good support from Maria Meddings for which we are very grateful.

Linda · 18 March 2026

★★★★★ 5/5

Google

Thank you to all the staff at Wards in Sittingbourne for selling my late father's house, especially James Shepherd the manager, Rhys and Michelle Corney the sales manager. The staff were friendly and professional and dealt with everything for me in a caring and efficient way. Nothing was too much trouble for all the staff and I was kept informed from start to finish. Thank you again!

Tina · 23 October 2023

★★★★★ 5/5

Google

Wanted to highlight Tommy- Lee in Sittingbourne for his great service. We registered our details and what we were looking for with quite a few Estate agents but didn't hear from them very much, Tommy has been emailing and calling every step of the way with new properties that may be of interest, setting viewings and even after we had an offer accepted, continued with helping with solicitors. He's been very professional and friendly, just on point with communication!

Myiesha · 23 October 2022

★★★★★ 5/5

Google

After looking for a while for the right property we have decided to now look out of area. However I just want to Thank Jordan for always keeping us in the loop and working as hard as he did to try and help us find our perfect home. He constantly keep us in the loop, made sure he had all the information for us as well as knowing what it was we wanted in a property.PositiveResponsiveness, Professionalism

Louise · 23 October 2022

★★★★★ 5/5

Trustpilot

Wards of Kent letting division

Wards of Kent letting division, helpful professional and efficient. If you have property to rent out, I highly recommend their services.

Jane · 16 September 2026

★★★★★ 5/5

Trustpilot

Had a great experience with wards

Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!

Tobias · 17 August 2026