Every review we hold for the Swale office, from every platform, shown as written. First names only.
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1/5
TrustpilotAbsolutely disgusted with the propertyβ¦
Absolutely disgusted with the property management service. Ongoing repair needed to property since august, despite many requests for information for the insurance to proceed, when emails and voicemails remain even now unanswered. I have finally had to arrange the repair myself. Questions about the property visit report have been ignored Even my complaint has not been responded to!
Lynne Β· 9 December 2021
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5/5
TrustpilotFirst home
I found them to be helpful and kept me up to date with everything going. Made much harder due to the COVID-19 situation but still feel they did a great job
Russ Β· 28 November 2020
Agent replied Β· 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
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5/5
TrustpilotI highly recommend Wards from New Ashβ¦
I highly recommend Wards from New Ash Green.Terri Truckle help us a lot, good communication and she gave us information for next steps.Thank you for your help!
Larisa Β· 12 September 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotExcellent service
Excellent service. Weekly updates. Our property achieved a value beyond that which we expected, which was a bonus. Would definitely recommend Wards when selling your house
Jacqueline Β· 20 October 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotGreat Service
From the very start when we were trying to move to Hythe I found the staff at Wards Estate Agents very Friendly and helpful. We have been dealing with Florence and Mark who were great. They arranged viewings at very short notice and kept in touch by phone. I would use them again.
Bernard Β· 30 June 2022
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5/5
TrustpilotExcellent
Wards were extremely helpful especially advice from Angelina at the Hythe offoce with solicitor questions and completing documents when I wasn't sure of something she was always there for me
Customer Β· 6 December 2020
Agent replied Β· 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
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5/5
TrustpilotThis was the easiest and quickest houseβ¦
This was the easiest and quickest house transaction weβve ever done. A month from first viewing to completion is exceptional but all the stars were aligned and Wards helped throughout.
John Β· 29 November 2020
Agent replied Β· 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
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5/5
TrustpilotI really appreciate George Jordan forβ¦
I really appreciate George Jordan for the immense contribution given to me when I was looking for a property to rent. He's always helpful and ready to answer my numerous questions π, and he's always kind and professional. My colleagues also said the same thing about him. Keep up the good work George. Thanks Wards.
Susan Β· 5 March 2022
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5/5
TrustpilotI have recently moved into a propertyβ¦
I have recently moved into a property managed by Wards and cannot stress enough how helpful and pleasant the staff have been helping sort a few problems out.Both Tom and Jess have been amazing and made my settling into a new home much easier than expected.
Jane Β· 27 February 2023
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5/5
TrustpilotGreat Service Josie pulled out all theβ¦
Great Service Josie pulled out all the stops , to get this all done on time , although there was several problems 5 βοΈβοΈβοΈβοΈβοΈ
Jean Β· 30 October 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotExcellent, helpful and knowledgeable staff
Their staff are always driven to deliver. Right from the viewing, through the follow up process, all the way to sealing the deal. Most amazingly, their staff help to push all parties involved to get the process going and to keep the customers happy.
Ola Β· 28 March 2023
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5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Wards were really efficient and very lovely. The whole process was hassle free and I'm grateful for their help.
Emily Β· 11 August 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotAn excellent service was provided byβ¦
An excellent service was provided by Maria in the letting of my property. A most professional service was given with regular updates throughout.
Sue Β· 4 December 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotWards of whitstable are a very friendlyβ¦
Wards of whitstable are a very friendly team. Mark helped sell my house with ease,Grace keep us informed along the way. Highly recommend
Wayne Β· 16 November 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotThank you to Mark and the rest of the lettings team.
Mark from the lettings team has been really helpful concerning a maintenance issue we have had. He helped to get the issue resolved quickly. He has always been polite and friendly and is a great new addition to the team. Thank you to all the other team members for their help too.
CatherineF Β· 13 April 2022
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5/5
TrustpilotMaria at Ramsgate branch
Maria at Ramsgate branchReally really helpful, patient and went out of her way to help and get things moving on a quick move.Thank you!!
HAYLEY Β· 27 August 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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3/5
TrustpilotFound a tenant within a few days whichβ¦
Found a tenant within a few days which was good. Was reliable with communciation and answering any questions I had. My only critique was that I specified no smoking and no pets, and was told that this criteria had been met, however later turned out that the tenant smoked and had a pet.
Champ Β· 14 February 2022
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4/5
TrustpilotRamsgate Branch
Maria at the Ramsgate branch has been really helpful and always happy to help. From the view to now arranging the pick up of the keys to my new home, it has been easy and no trouble at all. on my experience to date, I would use Wards again.
Sarah Β· 1 August 2022
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5/5
TrustpilotJodi Wyncoll
Our move is still being finalised, however, I have to say that Jodi's continuous involvement has been the real difference in our experience. Always available, forever reassuring and patient when explaining processes we aren't familiar with. A genuine credit to Wards. Thanks again.
Jack Β· 3 March 2023
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5/5
TrustpilotTHE Agent !
Im not reviewing the company but the person. Prateek Shrestha. Absolute gem of a person. Trustworthy and solid character. Would deal with him again any day of the week. Other agents could take a page from his book. Thanks allot brother.
Nas Β· 2 May 2023
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5/5
TrustpilotHelpful and great communication
Everyone was so helpful and explained everything fully to me being new to the rental market. Would definitely recommend them as a letting agent.
Lucy Β· 16 June 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotAbi & her team .
Abi & her team .are very professional from start to finish & she delivered exactly what she said , well done Wards .
Jason Β· 16 August 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotStory about Kate Funnell
I met this lovely young lady Kate Funnell twice in Canterberry, what a pleasure to deal with her, she isnot only friendly but very knowldgable and professional, answers all my questions clearly, brife I am so lucky to met agent as Kate, she deservs all the nice complements!
Kun Β· 12 August 2022
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5/5
Trustpilotgreat help and service from Darren
great help and service from Darren, Judy and Alision in the prompt sale of our Fathers Property at a difficult time
Karen Β· 7 December 2021
Agent replied Β· 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.