Every review we hold for the Swale office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotHouse sale
Initially we were not impressed by the communication from Wards due to information not being forthcoming regarding a property we were interested in. When we did find a property, sales progressor, Jodi Wyncol introduced herself and kept us updated on purchase and sales in our chain. She was always positive and very pleasant to talk too
Mr&Mrs · 22 September 2022
★★★★★ 4/5
TrustpilotGood agency
They are very cooperative guys and professional. Help you in every detail of the deal . I would recommend them for everyone .
Customer · 31 October 2022
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotCouldn’t give enough stars both kenny…
Couldn’t give enough stars both kenny and Kim there couldn’t of done more to help all the way through the process from putting the house up for sale to moving into our new house.
Mark · 26 January 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
GoogleWards were very efficient and business like handling the sale of our house.lt turned out relatively stress free.Aspecial mention to Paul and Anne and the staff at the faversham brach
Rowan · 24 October 2021
Agent replied · 23 October 2024
Dear Rowan,
Thank you for your 5 star review and special mention regarding Paul and Anne in our Faversham team, they really are great, so passionate about helping customers!
All the best for the future.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
TrustpilotAmy understood exactly what we were…
Amy understood exactly what we were looking for in a property, she was professional and friendly, explaining the details on every property she showed us around and arranging the viewings in a good timely order to suit our day.We would not hesitate to recommend Wards for selling and purchasing.
CSM · 26 April 2023
★★★★★ 1/5
TrustpilotGod knows how they sell any houses
God knows how they sell any houses, after numerous phone calls and emails trying to book a viewing we still haven’t been able to book one.
Robert · 10 May 2022
Agent replied · 30 October 2024
Hi Mr Harrison, I'm sorry to read your note. Could you give me some more information so I can help you.Kind regardsDavid HayesBranch Development Director
★★★★★ 5/5
TrustpilotBrilliant services from wards
Brilliant services from wards, highly praise Tom Dodd and the team.
Victor · 17 March 2022
★★★★★ 5/5
TrustpilotI was helped by Abigail, she made things lot easier as she explained everything about the apartment in details. She responded to emails well on time and this helped a lot in clarification of things
Time management by Abigail,Good explanationResponding to emails on timeReturning calls after missed ones
Thatayaone · 4 August 2023
Agent replied · 30 October 2024
Hi Thatayoane,Thank you for leaving a review! It's great to hear how positive your experience has been and how helpful Abigail was in explaining everything about the apartment to you in detail.Best wishes,Wards.
★★★★★ 5/5
TrustpilotThanks to SHANNON
Thanks to SHANNON, Wards came out on top for us, always polite and helpful.
A · 2 July 2023
Agent replied · 30 October 2024
Thank you for leaving a review! We're delighted to hear how positive your experience with our team, and particularly Shannon, has been.Best wishes,Wards.
★★★★★ 5/5
TrustpilotWe made use of Wards in Hythe and…
We made use of Wards in Hythe and Florence She was great made us feel less stressful and very easy to understand process a credit to Wards in what is a very stressful time the Hythe office of Wards and Florence did a great job at putting us at ease , and making it all run smoothly .
Keith · 7 April 2022
★★★★★ 5/5
TrustpilotI purchased the property from Welling…
I purchased the property from Welling branch London completed in March. It was absolute pleasure to work with David : Branch Development Manager and Debbie Brewer: Senior Sales Progressor. They are amazing. I found Wards estate is honest, straightforward and professional. I do strongly recommend for property transaction.
Hemanta · 16 April 2023
★★★★★ 5/5
TrustpilotTony came out to me discuss opitions to…
Tony came out to me discuss opitions to rent my flat out within a few days putting it on the website it went. Very pleased with everything that he did for me.
Debbie · 14 February 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotThis has be a hard and stressful…
This has be a hard and stressful Journey, what with brexit and then Covid-19 it was hard but everybody at wardsGARY SNEDDENKIM BATCHELORCLARE MCDONNELL PRINCE NWAIWNJENNY STUBBSAll helping us through these hard times
MR · 6 November 2020
Agent replied · 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotAwesome agency
Fantastic experience. Special thank you to Geoff.
Alina · 23 July 2022
★★★★★ 5/5
GoogleFantastic service from Gary Wale while we were buying. He was extremely helpful with sorting out viewings, and steered us through the process so we knew what to expect. Couldn't be more impressed.PositiveProfessionalism
Jonathan · 24 October 2020
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
★★★★★ 5/5
TrustpilotSebastian at Wards has provided me with…
Sebastian at Wards has provided me with excellent service. Handed my buy to let over to wards to rent out. Within 2 hours of the photos going live the property was snapped up. Sebastian throughtout the process kept me upto date about everything. He also found me lovely tenants. Would def use again and recommend to others
Sarnjit · 29 March 2022
★★★★★ 5/5
TrustpilotSuperb
Superb from start to finish , excellent communication at every step of the process and overall I found the agents to be very professional, upfront and friendly
Daniel · 9 December 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAbbey - Strood
Abbey in the Strood branch has been extremely helpful in trying to find me my first home. Anyone looking to get on the property ladder should start by speaking to her.
Dan · 10 March 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotThe team are fantastic!
I had the best experience with Maria and Nadia, they made me feel at ease and gave a top service from the first interaction and beyond. Thanks ladies
Bella · 30 September 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 4/5
TrustpilotStaff at the New Romney Branch are very…
Staff at the New Romney Branch are very helpful & friendly even in these difficult times.The sale would have gone more smoothly if the conveyancer had been more on the case.
Kathleen · 15 February 2021
Agent replied · 30 October 2024
Thank you for leaving us your feedback! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotMoving house
I was lucky enough to be assisted by Emily throughout the moving process and she couldn’t have been more helpful! Really pleased with the service I received and would highly recommend.
Zack · 6 February 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent letting agents
Abi and Hamid make an excellent team. Friendly and professional to deal with, they always deliver on what they promise. We would have no hesitation in recommending them.
SxphieEmily.x · 7 September 2021
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 1/5
TrustpilotAbsolute shambles
Absolute shambles, dishonest, rude and extremely unhelpful. There should be a regulatory authority that shuts down businesses like this with immediate effectIf I could give awards zero or minus I really would
Simon · 22 October 2020
Agent replied · 30 October 2024
Dear SimonThank you for taking the time to provide us with your feedback. We take any concerns raised very seriously and are sorry if you were unhappy with the way that your enquiry was handled.To enable us to positively identify you and to address your comments, we would ask you to provide some further information by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk.Kind regards Wards
★★★★★ 5/5
TrustpilotHelp in a hurry
We did to buy a property very quickly and Ashleigh of Wards helped us see as many properties as possible in a short time. Thanks for all your help a great team.
Kevin · 15 October 2020
Agent replied · 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
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