Trusted Agent profile · Swale
★★★★★
1,935 reviews across 2 platforms
8 Market Place, Faversham, ME13 7AG, Swale, ME13 7AG
Wards's office in Swale, at 8 Market Place, is rated 4.7 out of 5 across 1,935 reviews on two platforms, including 111 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Wards Faversham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
Every review we hold for the Swale office, from every platform, shown as written. First names only.
5/5
TrustpilotWards Faversham
Wards of Faversham were excellent from the initial valuation appointment to the completion of the sale. This was made simple as Paul Jordan and Sam Killick were professional, helpful, polite and supportive through out the process for which I highly recommend.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards of Chatham
I would highly recommend wards.Adam in the Chatham branch was a massive help his expertise and knowledge of the local area was excellent. His communication with me was a big help and was always on hand to call me if any properties where about to come onto the market .In the long term I would definitely be using this company again in the near future. Thank you Adam
5/5
TrustpilotExcellent and friendly, supportive service
I have been extremely pleased with the service I got from the team at Wards. Jason, Deb and Judy all played a huge role in getting me to exchange and completion. From guidance, working my sale through diligently and promptly making me often feel I was their only client with the level of contact and care they took, a friendly smile and interaction when I either visited their Office or contacted them by phone. Finally, giving me the space to think things through when I needed too. I would highly recommend.
HI Sarah, thanks for taking the time to send in your review, much appreciated.The guys and girls in Rochester Office will be glad to hear your kind words.Best wishesDavid HayesBranch Development Director
5/5
TrustpilotMaria has been amazing
Maria has been amazingShe went a above and beyond to find me a place in a short timeframe. I went in anxious about finding some where that would take my cat but she reassured me something would come up. Within a week of introducing myself I has signed the lease and got a moving date . I’m so grateful she was able to help me . Thankyou so much
5/5
TrustpilotSimran of Wards Estate Agents. Highly recommend
We recently requested Wards to sell our property after advice given by friends about how good they were in all areas of the selling of their properties, and we have experienced the same quality of service. Simran, one of the Wards estate agents took charge of our sellings and she is first class and provides great communication and high quality work. Punctual in visiting our property, very friendly, ask any questions you wish to ask and took us through each stage of the selling proccedures with clarity. She has kept us up to date on any new news and always replies to any messages left with her when she has been busy on other assignments. We highly recommend her and the company to achieve the selling or buying of your property. Wish to add a big thankyou to Simran.
Kevin, really appreciate you taking the time to give some fantastic comments about your service from Simran. She is a superstar! I glad we were able to help you and I wish you all the best in your new home.Thanks again,David HayesBranch Development Director
5/5
TrustpilotHaving just bought a house using Wards…
Having just bought a house using Wards Estate agents we just want to say thank you to Jessica Williams for always going above and beyond, your energy and patience and for being human in the age of technology! We now own a beautiful home!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotSelling 3 properties and buying one…
Selling 3 properties and buying one seemed like such a headache but was dealt with smoothly special thanks to Debbie Maria and Natalie
Hi Adele,Thank you for leaving a review! It's great to hear how smooth your experience of selling multiple properties and buying another with our agents has been.Best wishes,Wards.
5/5
TrustpilotVery satisfied client
After seeing the house we wanted to buy 7 months ago and many hiccoughs along the way, Paul Jordan of Ward's Faversham was an excellent communicator and kept us in touch with the situation regularly in spite of numerous setbacks. We would recommend his services.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe had such a great experience with all…
We had such a great experience with all the help and support from all the team which is why we chose to buy and sell with the guys a second time round, and we got a great service again. We first initially started the process with Kenny George, very professional and very friendly, then all the visits we went on with Sam and Ami Banks, they were able to find the right house for us, and gave as all the assistance we needed, then once we found the place and buying process went through , we had great support from Kim batchelor who wouldn’t let the process stop she kept pushing the solicitors and the sellers. So from start to finish we received a very friendly, supportive and professional experience, we would highly recommend and in the future we would definitely use agian
Hi Mark, thank you for sending through your review, really appreciated. I'll make sure the team area aware. Glad we were able to help you with your move, hope you have settled in well!Kind regardsDavid HayesBranch Development Director
5/5
TrustpilotThree viewings with Hollie
Hollie was professional, helpful, informative and friendly. She represented her company well and her communication was excellent. She made the experience enjoyable.
Hi Patricia,Thank you for leaving a review! It's great to hear how professional, helpful and informative you've found our agent, Hollie, to be throughout your experience.Best wishes,Wards.
5/5
TrustpilotWe decided to go with Wards to help us…
We decided to go with Wards to help us to find our first home. Honestly they are so helpful and understanding. Arranging viewings and doing the right things for us. I recommend if finding yourself a home to give these guys a call and they will help you through every bit of the way
Hi Emma,Thank you for your lovely review. We're thrilled to hear that you found our team to be helpful and understanding during your search for your first home. We appreciate you recommending us. Best wishes,Wards of Kent
5/5
TrustpilotMassive thanks
Massive thanks to Kenny,Amy,Sam & Adam at the Walderslade Branch KentFantastic sevice from start to finish. Would highly reccomend. :) :)
Hi Bev,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how fantastic the service has been from start to finish.Best wishes,Wards.
5/5
TrustpilotEmily Thorndycraft is a Star
Emily Thorndycraft from Wards has been a star from start to finish, she marketed and did a tenant find on 4 of our properties, I could not ask for more, Thank you Emily.
Hello Dawn,Thanks for your review, we will pass this on to Emily, who will be delighted to hear that you are so happy with the service she has provided for you!Best wishes,Wards of Kent
5/5
TrustpilotThanks to Kim and Sam
Thanks to Kim (sales progression) for your persistence and to Sam for showing us around at the very beginning and getting us started on our journey
Hi Jill,Thank you for leaving a review! It's great to hear how positive your experience with Kim and Sam has been throughout your journey. We'll pass your kind words along.Best wishes,Wards.
5/5
TrustpilotFantastic service from Jess
Jess went above and beyond throughout the process of buying our new house. From the initial contact to completion date we could rely on Jess being on the end of the phone to guide us and to clear up any of our queries. Nothing was too much trouble and it felt like we were communicating with a friend rather than an estate agent! I can’t recommend Jess and Wards highly enough.
5/5
TrustpilotMaria and the team were excellent at…
Maria and the team were excellent at each stage of the sale of my Mother's house. It was a process we were not prepered for at a time of global crisis and then a housing market crash! I am relieved to say that Maria and the team absolutely did us proud and helped us at every step of the way.
5/5
TrustpilotHuge thanks to Gary and Paul of Wards Faversham
Huge thanks to Gary and Paul of Wards Faversham, firstly for matching me perfectly to my new house and then secondly for pulling out all of the stops to get me moved and through the door on my requested completion date. Good work both!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleGreat service and lovely friendly, helpful staff - thank you particularly to Hannah and Paul. And a successful sale of course!
Hello Trevor, Thank you for your lovely review! We're delighted to hear that you had a positive experience with our team, especially Hannah and Paul. It's fantastic to know that we could assist you successfully with your sale. Best wishes, Wards of Kent
5/5
TrustpilotVanessa Barfoot at Mortgage Matters Direct
Vanessa has been enthusiastic and diligent from day one through to our successful mortgage offer, quickly and efficiently helping us satisfy the requirements of our lender. We have been amazed by her thoroughly professional service and kept updated throughout. First Class Service. Thank you Vanessa.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
GoogleI’ve recently purchased my first home through Wards and they were brilliant. I had help from Hannah, and she was great. From various phone calls from me with random questions, to the process itself, the team were always happy to answer questions and help. Lovely people and can’t recommend enough!
Dear Ruth, Thank you for your lovely review! We're thrilled to hear that Hannah and the team were able to assist you with your first home purchase, and we truly appreciate your recommendation. Best wishes, Wards of Kent
5/5
TrustpilotWards Estate Agent & Maria were a huge…
Wards Estate Agent & Maria were a huge help with us from the moment we had our viewing! Fantastic team and always happy to answer our questions! Really pleased we were able to find our property thanks to Wards & Maria!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI’d like to say a massive thank you to…Wards at New Ash Green
I’d like to say a massive thank you to Jade and colleagues at the New Ash Green branch. Jade was amazing and nothing was too much trouble, even chasing up things that the solicitors were supposed to be doing. First class service 👏🏻👏🏻
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat Lettings Team
I have recently let my flat in with Wards, and thus far have had a really good experience. Abi has been great. As a first time landlord, they have made everything really clear and communicated well.Long may it continue throughout the tenancy!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFirst time buyer experience
Had a very good experience with Wards agency with our first property purchase. All members of the team were very helpful and supportive, communication with seller was quick and effective. Massive thanks to Jade for help with the final stages of the process!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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Tell us what you need and we'll put you in touch. Wards Faversham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
