Trusted Agent profile · Swale
★★★★★
1,935 reviews across 2 platforms
8 Market Place, Faversham, ME13 7AG, Swale, ME13 7AG
Wards's office in Swale, at 8 Market Place, is rated 4.7 out of 5 across 1,935 reviews on two platforms, including 111 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Wards Faversham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
Every review we hold for the Swale office, from every platform, shown as written. First names only.
5/5
GoogleReally pleased with the service I received for my sale and purchase. Sam Killick has been super helpful and friendly and has kept me informed at each stage. Many thanks.PositiveProfessionalism
Dear Alexandra, Thank you for your great feedback regarding Sam in our Faversham team. I am delighted to hear he kept you updated throughout your moving journey. Stay safe. Kind regards Sam Dalton Senior Operations Director Ward’s Estate Agents
1/5
GoogleMoney and time wasted. Communication has been dreadful with Maria, Wards failed to mention the property were trying to purchase was a Airey House, which requires the seller to provide a PRC certificate. Despite Paul informing the seller this is needed to sell the property, the seller failed to provide this from day 1. 9 months later we have now lost our buyers thanks to Wards and their failure to disclose that this property needed a cash buyer.
Dear Abi, Thank you for your recent feedback regarding your experiences with our Faversham office. I am sorry your experiences fell short of our usual high standards and am looking into the points your raised and will liaise with you directly. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotExcellent service
Maria at Wards in Ramsgate found our tenants on the first day she started marketing our property. Everything was done professionally and efficiently. Maria was very prompt with sending emails and communication over the phone was polite and professional. Would highly recommend.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotGood Experience
We were very pleased with the level of service we got buying through Wards. Adam was especially helpful and made the process less stressful. He is always professional, personable and patient and was always happy to help, no matter how small or silly the question!
5/5
TrustpilotJess was extremely helpful and…
Jess was extremely helpful and efficient in getting us a viewing at the outset. Nathan was our main point of contact after. The service he provided was second to none . You can count on the Manager of the team too.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotThank you to George at Wards
Thank you to George at Wards for his excellent advice and support in finding my daughter her first rental in Kent. Great communication and a smooth process, highly recommended.
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
GoogleGary and Sally were incredibly professional, helpful and hardworking during our buying process. They were always available anytime we had a question and great at communicating throughout the whole process. Thank you both! We'd highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotProfessional and knowledgeable staff
All staff Very friendly/approachable and kept me informed of proceedings at all times. Anouska went that extra mile to ensure all parties involved were notified quickly regarding sudden changes.
Hello Jackie, Thank you so much for your review. We're glad to hear that our team were able to help you move forward and will certainly pass your compliments on to Anouska!Many thanks,Wards of Kent
5/5
TrustpilotWards helped to negotiate for my dream…
Wards helped to negotiate for my dream and forever home, I will be moving into it soon and thanks to Chloe for the start of negations and Simran who took over, she has been a star.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotNeil and his team were professional
Neil and his team were professional, genuine, honest and attentive. They would go the extra mile. Communication was good and a response was prompt. I would recommend wards KH as all of the team, George, Connor and Neil were all professional and hardworking. If you want an honest sale, without being spun a line then go to Wards KH. Thanks Neil and team x
5/5
TrustpilotOn behalf of myself and my partner…
On behalf of myself and my partner Craig we are very happy and delighted with the help we have received from tami on finding our perfect property to rent this is our first time renting and I would defiantly recommend tami on helping others find their perfect property too tami is very professional and kind and was a pleasure getting the help from her all the best from fern &craig
Hi Fern,Thank you for leaving a review! It's great to hear how positive your experience with our team has been.Best wishes,Wards.
5/5
TrustpilotI dealt with wards and a very nice…
I dealt with wards and a very nice person called Maria took on our sale the job was done excellent and I could not fault them at All would highly recommend and I thank Maria for a easy pleasent transaction
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotNatalie wood from Ramsgate branch went…
Natalie wood from Ramsgate branch went out of her way to assist me in my time of need and bent over backwards for me. She was a pleasure to deal with and I look forward to her hands on approach again in the near future. 5 stars!!!!!
Hello Chris,Thank you for your kind review - we will pass this on to Natalie and the team! We're always here to help you move forward in your property journey.Best wishes,Wards
5/5
TrustpilotVery helpful
Very helpful, friendly and professional at the same time. Our house was sold super quickly and we were really well looked after from the whole team during the whole process!Especially thank you to Tom, Kate and Maria :)
Thank you Lisa for your kind comments, glad to have helped you. Which office/individuals are you referring to, it would be great to let them know? Thanks again.Wards
3/5
TrustpilotWe recently moved out from a property…
We recently moved out from a property managed by this agency and overall the process was completed, but there were some concerns regarding deposit deductions.
5/5
TrustpilotThe best real estate agents I have ever…
The best real estate agents I have ever dealt with at Ashford branch. Especially thanks to Julia Jones and Rebecca Morgan, who made my second house buying easy. Very professional, experienced and helpful agents and brokers. Highly recommend.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotOutstanding Service and Guidance from Mim
I’ve had a fantastic experience working with Mim Higginson. She has been incredibly nice, patient, and helpful throughout the entire process. Mim always explains everything clearly and makes sure I fully understand each step, which has made working with the letting agency so much easier.
5/5
TrustpilotIt was a pleasure working with Michelle…
It was a pleasure working with Michelle and the team at the Chadwell Heath branch. Michelle was pro-active in ensuring I got the quick property sale I needed in order to buy the home of my dreams.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleWards were always responsive and professional through the house purchase process, and Sally Bryant in particular kept up the pressure on the chain to make sure everything went to plan. Thanks Sally and the team!PositiveResponsiveness, Professionalism
Hello, thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotA clear, honest and smooth transaction
My husband and I just brought our home through Wards in New Ash Green and we are really happy with the service we received. As they knew about our bad experience only recently Cameron and Terri helped to make the transaction as smooth as possible. They kept us in the loop and always returned phone calls and emails quickly which always makes the experience a lot less stressful. Thank you both.
Hi Rachel, thanks for your kind words - Cameron and Terri really care about helping our customers and I am glad your experience was better than with one of our competitors. Best wishesDavid HayesBranch Development Director
4/5
TrustpilotPrateek was very helpful in making sure…
Prateek was very helpful in making sure I moved in within the right timeline I had. In spite the difficulties in reaching the team sometimes, overall very good experience.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
Trustpilot5 stars for Amy of Wards
Amy was very pro-active with sending me properties and was able to offer excellent advice on my positioning with a different agency who had a property that was more suitable for my needs. She has a friendly and approachable demeanor, coupled with execllent market knowledge and all of my interactions with her were a pleasure.
5/5
TrustpilotTop agents.
From the first meeting with Giles Warner he inspired us with the confidence that he could sell our home within our time constraints for an acceptable price. Utilising an innovative auction process Giles, Julie and the team delivered on this to our satisfaction. I would not hesitate to use the professional services of Wards again. Thank you, Giles and your team.
1/5
TrustpilotRented from this agent on isle of sheppey
Rented from this agent in the Isle of Sheppey. It was one of the most traumatizing experiences of my life. Ive only just gotten over the toll this entire situation has taken on me.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Wards Faversham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
