5/5
TrustpilotGreat experience
Louise was amazing from start to finish … she made the whole process of moving easy & explained everything along the way. The process definitely happened quicker because of her too!
Trusted Agent profile · Swale
Miles & Barr Faversham reviews in Swale
★★★★★
993 reviews across 3 platforms
4 Limes Place, Preston Street, Faversham, ME13 8PQ, Swale, ME13 8PQ
Miles & Barr's office in Swale, at 4 Limes Place, is rated 4.5 out of 5 across 993 reviews on three platforms, including 151 Google reviews rated 4.7.
Reviews
Every review we hold for the Swale office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAn excellent sales service
An excellent sales service - Emily (Stickler) was assigned to our sale and kept us up to date with all the progress. Very efficient and professional, and a seamless sale.
5/5
TrustpilotVery supportive and professional
Miles & Barr recently sold my property in Margate. Every member of the team I dealt was incredibly professional and helpful throughout - from the initial valuation to the viewings, and then to supporting the final sale. A particular shout-out to Louise, who helped coordinate (and move along) the exchange and completion, when the solicitors on both sides were operating at a snail's pace. Just one piece of advice: find new partner solicitors, Miles & Barr, they were terrible!
5/5
TrustpilotScarlett Gold - Kind, Approachable, Helpful and Informative
I would like to say how amazing Scarlett Gold at Miles and Barr Sandwich has been. The customer service offered was far and beyond. Scarlett was kind, approachable, helpful and informative. Honestly went far and beyond. If needing to find a property to rent and need a point of contact i would highly recommend speaking with Scarlett.
5/5
GoogleFriendly helpful staff with good local knowledge
Agent replied · 8 October 2025
Dear Julia, Thank you so much for your kind words! We're delighted to hear that you found our team friendly and helpful, and that our local knowledge made a positive difference in your experience. At Miles & Barr, we pride ourselves on offering a personal touch and expert guidance, so it's lovely to know that came across. If there's anything else we can help you with in the future, please don't hesitate to get in touch. Wishing you all the best, The Miles & Barr Team
5/5
TrustpilotA personal touch in helping us sell our house
I have just sold my house through Miles & Barr, every step of the way Donna Bogard kept us inform to what was going on, even going as far to get intouch with solicitors to hurry them along a little, really friendly and a pleasure to have them sell our house and would highly recommend.
5/5
TrustpilotGreat Experience
We just purchased our new home through Miles and Barr. The purchase went smoothly, and we felt supported from start to completion. Vicky Marshall, Bradley Wright and Sean Harding were professional, efficient and understanding and they went above and beyond for us. We would recommend them to anybody looking for / buying a property.
1/5
TrustpilotRamsgate moles And Barr must be the…
Ramsgate moles And Barr must be the worst estate agents I’ve ever used. They got me to sign saying they’ve got someone in mind. Nothing came with that just to get me to sign as soon as I signed. I hadn’t heard anything from him for weeks and weeks I rang up to see what was happening, and the agent I was dealing with has left the office and not working there anymore, I asked someone about my property and they haven’t got a clue about it. No one at the Ramsgate agents has even been round my property to look. I rang up to complain and 28 minutes after I had a viewing what a load of rubbish they must think I’m stupid then after that still hadn’t heard anything for weeks rang up again for them to say to drop my property £30,000, so I done it on their recommendation and still haven’t heard from them so two weeks ago, I gave them two weeks notice to take my property off the market they said yes that’s fine not even asked me if there’s any problems if there’s anything they can do why am I taking the property off the market nothing from them whatsoever I said to the lady on the phone do I have to do this in writing, she didn’t have a clue and asked to ask two other colleagues if I had to then came on the phone and said yes you have to so I’ve done this. The time has come and this property should’ve been off three days ago so I rang them and said why is my property still live on the market , I don’t know I’ll do what I can today to take it off. Absolute rubbish do not use
5/5
YellThey get the job done!
Having worked with Lynette for a site valuation, following a fire disaster, her dogged determination in the light of very scant information, was invaluable. She showed genuine empathy and uplifting ideas to reinstate the property to its former glory. Well done and thankyou and people behind the scenes for a job well done.
5/5
TrustpilotGreat company. Great employee.
Having just moved home I cannot praise Miles & Barr enough. Although all the staff were great, I must single out Katie Powell. The reason being that Katie was polite, professional and informative all through the process, which made the whole experience so much less stressful for us. Thanks Miles and Barr and thanks Katie.
1/5
TrustpilotUnhappy with service
Have been renting through M&B for about 3 years and I have had to raise many issues with the property which were not fixed.Terrible conditions of the property which I had to fix myself i.e redecorating, sorting out a disgusting garden which was overgrown with weeds due to the back garden being connected to a highly dense bush and this kept growing through into the garden.I have had my entire deposit withheld and the landlord left me in a terrible financial position right before Christmas. I cleaned the property to the best of my ability before leaving but apparently this was not enough. Shocking service throughout the tenancy.
5/5
TrustpilotLisa Daly was an absolute star during…
Lisa Daly was an absolute star during the stressful time of house selling. She kept me up to date with what was going on, and most importantly she was accessible, returned my calls and e mails promptly. Was relaxed and easy to talk to and made me feel like nothing was too much trouble.
5/5
TrustpilotExcellent service from Giuseppe
Excellent service from Giuseppe and the team at Miles and Barr Ramsgate. Sold my house within 2 months and was all so helpful and very accommodating. They was all very professional and friendly too. Highly recommend 5 * service all round. Thank you to all at Miles & Barr Ramsgate for all your hard work!
1/5
TrustpilotBEWARE- DO NOT USE
BEWARE- DO NOT USE. The only agent that charge the seller for photos. Before the house went live I was approx £400 out of pocket. Agreed to 12 weeks which suddenly changed to 20 weeks. The sales adviser left so M&B couldn’t confirm the agreed duration. The property was shelved. Not one person viewed in 20 weeks. Only communication was to ask us to reduce the price. It just wasn’t working. I asked to go multiple agents M&B refused outright. I asked to reduce the length of the contract which was also refused. I’m very confused why they still wanted the house on the books. I hoped the manager of the ramsgate branch would be sympathetic but no just rude. I finally went to the head office. This was a waste of time. Still not allowed to reduce the contract length. Miles & Barr are not the company they once were. The reviews clearly tell the story in black and white. I will never use them again. What a waste of 20 weeks.
4/5
GoogleI was shown 3 properties by Fran Chudleigh who was attentive and patient as I went around. I did not feel rushed and Fran knew most of the answers to my questions and said she'd do what she could to find answers for me. I'll keep working with Miles and Barr in the hope of finding a property just right for me.
1/5
TrustpilotTerrible people
Terrible people. Very unprofessional. Use of avoidance tactics. Don’t reply to messages & overprice the properties. I guess if they do sell larger commission onto of all the other extras in v small print. Ask them why they don’t publish photos of their reps. Some would say they are buying their own properties. Please do your due diligence before you chose to use these charletons.
Agent replied · 27 October 2024
Thank you for leaving us a review. I'd like to take the time to speak to you so I can get a better understanding of the situation. However, we cannot locate you on our system as a customer of ours. If you could please email lisarice@milesandbarr.co.uk, I could look into this further for you. Kind Regards, Lisa
5/5
TrustpilotVery helpful and professional
Firstly Max always professional and on time and would fit in as many properties as he could. Also Rhian was very helpful and kept us upto date with everything and rang when she said she would. Nothing was too much trouble. Would highly recommend.
5/5
TrustpilotGoing that extra mile to help
Anna was simply fantastic! I was told the viewings on the property we wanted were full but Anna stayed late and I was able to view the property at last. With property in such demand I didn’t hold out much hope but our application was accepted and we move in today!
5/5
TrustpilotI would like to say thank you to Debbie…
I would like to say thank you to Debbie Mead at the westgate branch. She has gone above and beyond, getting back to me instantly on all matters and going that much further, to ensure we are kept in the loop, communicating every step of the way. She is fantastic at her job.
4/5
TrustpilotGreat communication
Great communication from the whole team, Shannon Claringbould has been particularly helpful. However, when we first started the process of applying for the property, our names had been spelt incorrectly and my email address was wrong and it took a little while for this to be corrected.
5/5
TrustpilotHad a great experience with Miles &…
Had a great experience with Miles & Barr. They were responsive, friendly and reliable throughout the purchase process. In particular, a big shout out to Denise Escott who was always in the know and responded very quickly to my emails, which made things a lot less stressful during the conveyance process.
5/5
TrustpilotGood accessible supportive staff
Becky White enabled us to get over the big Land Registry obstacle to us selling the flat & since the flat went under offer she has been easily accessible always very pleasant & supportive & helpful - as have all staff at M&B Ramsgate
5/5
TrustpilotGreat Service from Emily
Emily was our point of contact. She rang me on a regular basis to keep me updated and was very clear with everything we needed to know. She was fantastic and as a result of her service, will definitely use Miles & Barr again and would recommend them to others.
5/5
TrustpilotRhian is exceptional
Rhian is exceptional, made moving feel a lot less stressful, always willing to go that extra mile for our family to make sure we were informed, understood and that we got the property of our dreams. Could not recommend her enough!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
