Every review we hold for the Swale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTop-tier
The service we recieved from Miles & Barr during a very busy time for lettings was top-tier. Kerrie was quick to put our application forward to the landlord and communicated excellently. Jessica (who showed us around the property) was friendly and knowledgable about the area and the property itself. We look forward to proceeding and becoming a tenant with them.
Dan · 8 September 2021
★★★★★ 4/5
TrustpilotLisa Cook proactive progressor
Lisa Cook worked tirelessly to achieve our moving date. She was proactive with the solicitors and other estate agents in the chain and always kept us informed. Lisa was always cheerful and professional.
Customer · 16 March 2024
★★★★★ 5/5
TrustpilotFriendly, helpful and responsive
My deep gratitude to Jake, Ollie and Kerrie. They were friendly, helpful and responsive. We found a dream house - against all odds - thanks to them (though for our own reasons we ended up relocating to a different area) and they communicated with the landlord really effectively on our behalf. Thank you so much, team M&B - all the best!
M · 6 February 2025
★★★★★ 5/5
TrustpilotA very friendly team
A very friendly team. Louise D, called me weekly with updates and answered any questions or concerns I may have had
Rebecca · 19 March 2026
★★★★★ 5/5
TrustpilotMoving home
A pleasant experience, all the staff very helpful and would happily recommend.Special thank you to Becky who kept us up-to-date at all times and was always very helpful.
Colin · 6 June 2024
★★★★★ 5/5
TrustpilotMiles ahead Barr none!
Miles and Barr were extremely professional when dealing with our recent house purchase. The service and communication was flawless and our agent Louise was a delight to deal with through the whole purchase. Very happy!
Adam · 16 January 2024
★★★★★ 5/5
TrustpilotThank you Emily Stickler
I have just exchanged contracts on the first house I have ever bought at the grand old age of 57. Miles and Barr understood my requirements and my need to live as close to the sea as possible and they massively helped me to make this dream a reality.
Clare · 20 June 2025
★★★★★ 5/5
TrustpilotVery good communication
Miles and Barr have been consistently communicative and reassuring during my experience of purchasing my first property. Thank you especially to Phil, who has been knowledgeable of the area and helpful throughout the process of initially viewing the property, and conducting further visits.
EC · 22 August 2025
★★★★★ 5/5
TrustpilotSales Progressor Suzanne was brilliant!
The sales progressor Suzanne Bearden was the best part of my experience with Miles and Barr. She was super helpful and professional, as well as proactive and timely in responding to questions and giving updates.
Kate · 3 January 2024
★★★★★ 5/5
TrustpilotAn Excellent and Professional Service
When I arrived at the property, Max Squires was waiting for me to arrive. His prompt arrival and calm approach immediately put me at ease. His approach was helpful, he answered questions fully and he gave me the space I needed to view without being pushy or intrusive.
Chris · 29 December 2022
★★★★★ 5/5
TrustpilotFantastic Support from Jenny Harmes
We received excellent support from Jenny Harmes in finding our new home. We were feeling disappointed when an original letting agreement fell through, and Jenny went above and beyond to negotiate with a different landlord in order to secure a house that we are extremely excited to move into. We cannot thank her enough for her help!
Emily · 12 November 2021
★★★★★ 5/5
GoogleReally good company, Rhys was a massive help showing us around.
Mathew · 8 February 2025
★★★★★ 5/5
TrustpilotLouise Daly
Miles and Barr remained professional and helpful throughout the selling process and Louise Daly has been in contact constantly updating me on progress and has always been on hand to answer any questions.
Clare · 25 January 2024
★★★★★ 5/5
GoogleAliyah has been extremely helpful and professional in assisting us in our search for a home. After seeing 10+ houses through as many different Estate Agents, she has been by far the most prepared and responsive of all of them with an excellent knowledge of the houses and fast to reply to all correspondencePositiveResponsiveness, Quality, Professionalism
Stuart · 11 November 2021
★★★★★ 4/5
TrustpilotMiles and Barr were an efficient…
Miles and Barr were an efficient company for the purchase of my property. I was a bit disappointed to have to pay for my identity checks and not have any option but to do that, other services I used just swallowed that cost themselves.I was assigned a wonderful Sales Advisor, Shelley Webster, who updated me regularly on the process, answered any questions needed and called me to discuss any of my worries which was so reassuring. She was so supportive and made the process so much easier. She is a real asset to the company and made everything much less stressful!
Tamsin · 5 February 2024
★★★★★ 5/5
TrustpilotLouise Daly
Thank you, Louise! Your gentle and effective guidance has been fundamental in my reaching and crossing the many milestones of scary first time buyership! Without Louise’s cheerful reassurance and depth of knowledge to guide me through each step, I would have succumbed to decision-making paralysis and declared it all too stressful. But always I was able to find guidance from Louise, restore my confidence and keep on going. I enjoyed and benefited greatly from Louise’s honesty and genuine caring nature. I’ll be ever appreciative that in Louise I had a Sales Progressor I could trust implicitly. Thanks again Louise, it’s been a pleasure working with you!
Beth · 31 January 2024
★★★★★ 5/5
GoogleIn process of buying through Miles & Barr and Bella @ Faversham branch has been super efficient & helpful since offer accepted, replying and answering queries quickly and always in a very friendly and approachable manner.
Phillippa · 11 October 2025
★★★★★ 5/5
TrustpilotSales Progressors an Essential Extra Layer
Miles and Barr explained my options very clearly, they had good rationale for the valuation that was made and advised me on how to progress the marketing. Their approach worked well, I don't feel I lost touch with them at any time. The member of staff who liaised between the conveyancers, the buyers and me, once an offer was accepted, was absolutely exceptional in pushing the sale forward and I'm not sure how long it might have taken without her.
Nicky · 12 January 2024
★★★★★ 5/5
TrustpilotHelpful Service.
The selling process can be long and stressful at times but it was good to have an agent who was switched on and involved in the whole chain feeding information along and reassuring me at the most crucial time.Lisa Cook offered professional and friendly support at a crucial point of my sale and purchase.Moving can be challenging but if you have the support and up to date information regarding your chain the process can proceed in a better way for everyone. Thank you !
A · 7 January 2024
★★★★★ 5/5
TrustpilotAnna was great throughout the whole…
Anna was great throughout the whole process. My partner and I were looking for our first home together and we’re moving out from our parents’ home and she was so patient and understanding. Molly was also great and explained everything fully without being patronising. We’re so grateful for both of them.
Lauren · 29 April 2022
★★★★★ 5/5
TrustpilotGreat experience
Louise was amazing from start to finish … she made the whole process of moving easy & explained everything along the way. The process definitely happened quicker because of her too!
LB · 17 January 2024
★★★★★ 5/5
TrustpilotAn excellent sales service
An excellent sales service - Emily (Stickler) was assigned to our sale and kept us up to date with all the progress. Very efficient and professional, and a seamless sale.
Andrew · 22 November 2025
★★★★★ 5/5
TrustpilotScarlett Gold - Kind, Approachable, Helpful and Informative
I would like to say how amazing Scarlett Gold at Miles and Barr Sandwich has been. The customer service offered was far and beyond. Scarlett was kind, approachable, helpful and informative. Honestly went far and beyond. If needing to find a property to rent and need a point of contact i would highly recommend speaking with Scarlett.
JB · 18 March 2021
★★★★★ 5/5
TrustpilotA personal touch in helping us sell our house
I have just sold my house through Miles & Barr, every step of the way Donna Bogard kept us inform to what was going on, even going as far to get intouch with solicitors to hurry them along a little, really friendly and a pleasure to have them sell our house and would highly recommend.
Sarah · 28 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.