Every review we hold for the Swale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBairstoweves recently acted on my…
Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)
Nicky · 17 March 2025
★★★★★ 5/5
GoogleThese guys took on selling my property back in October, finalised on the 18th December. Wasnt plain sailing through no fault of the team, but Kelly and the rest of the team went out of their way to make sure it crossed the line. Even went above and beyond what they're expected to do to help. Would strongly recommend them. They took on board that I had previous issues with other firms harassing me every week to start the sale process, but these guys respected my wishes and didn't put any pressure on me at all. And it all happened naturally and smoothly. I chatted weekly with Kelly and felt I had more of a friend than I did an agent. Once again thankyou all, you are a credit to your brand.
Stephenie · 23 October 2021
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a particularly long and difficult purchase (due to Covid) we have just completed through Bairstow Eves Sittingbourne. Paige has been fantastic, she has always called me when she said she would, she has always been honest and clear even in difficult situations and has done so much chasing - up and down the chain, even when we felt like it was all going to fall through, Paige wouldn’t give up and brought it all together. Along with Gary who is so knowledgeable about mortgages and lenders I would highly recommend Bairstow Eves.PositiveResponsiveness, Professionalism
Josie · 23 October 2021
Agent replied · 22 October 2024
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe letting agent my wife and I deal with is Tracy Scott at their Sittingbourne, Kent branch.
She has always been extremely helpful and responsive to any matter that might have arisen, including dealing with the delicate issue of a tenant that Bairstow Eves put forward who was a much needed carer and required help to provide an approved temporary work visa from our Government.
Tracy is the epitome of Good Customer Service and a credit to her Company.
Colin Brown.PositiveResponsiveness
Colin · 23 October 2021
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot thank David, Paige and Ed at Bairstow Eves Sittingbourne enough. An extremely professional team who go above and beyond for you (even kept in contact with us when it was their day of!)
We was kept informed throughout the whole process, they answered our emails straight away, always returned phone calls and in constant contact with our solicitor. They really do go that extra mile.
Professional, first class customer service but most of all their kindness was key.
Thank you guys for helping us with our sale and making our dreams come true finding our new home.
Stephanie · 23 October 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave us this great 5* review and comments. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotLucy and Chris were amazing
Lucy and Chris were amazing, to say they went above and beyond is an understatement! They chased and chased when it came to the conveyancers and managed to get me into my flat in good time. I am so happy being back and living in my dream home, forever grateful!
Adam · 4 August 2025
★★★★★ 5/5
GoogleSales team kept me up-to-date throughout every step of my house purchase from Bairstow Eves. I personally thought they were acting to help me find my new home, and were acting with my best interests. Staff were always polite and efficient. And were steadfast with their expertise.
During this time I dealt with many Estate Agents throughout the county of Kent, and without hesitation Bairstow Eves Sittingbourne stood out above the rest. 1st class support, 1st class first-line admin and work with a gold medal service. They set an example for other Estate Agents to try to achieve.
Matthew · 23 October 2020
Agent replied · 22 October 2024
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
★★★★★ 5/5
TrustpilotStaff at this branch especially Mia has…
Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!
Victoria · 12 May 2026
★★★★★ 1/5
TrustpilotABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY
To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.
Ketan · 14 July 2026
★★★★★ 5/5
TrustpilotExcellent Service from Daniel McAlister
Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.
Imtiaz · 8 August 2025
★★★★★ 5/5
TrustpilotThank you Lisa Brookes
Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.
Grant · 1 March 2024
★★★★★ 5/5
GoogleWell what can I say. I never leave a five star for anyone so this must be proof in the pudding . Our move has got to be the most challenging for any estate agent. My wife and i like to thank Nicola and the rest of the team for thier massive effort and professional service they all are truly amazing. Not forgetting the land lady all your sheer grit and hard work and patience of a saint has paid off. This is the first home we have had in over 5 years and wouldn't be here without them. If you want honesty and professionalism we HIGHTLY recommend Nicola and the rest of the team. We couldn't thank you enough.
Martin · 24 October 2019
Agent replied · 22 October 2024
Really lovely to read another 5* review for the Bairstow Eves. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 5/5
GoogleWe had another estate agent for 3 months before we met Kelly and her team. In the first week with Bairstow we had more viewings than in the 3 months before. Kelly was very helpful, as were all the staff, and guided us through the sale of our house answering our questions calming us when we were getting frustrated, and liasing with ourselves and the buyer. Bairstow Eves deserve the 5 stars they are the best in Sittingbourne, trust me we have tried the others, they are friendly, helpful, very professional and very centered on getting you a sale that you want with great advice. Thank you Kelly and all the team for your help.
Paul · 24 October 2019
Agent replied · 22 October 2024
Thank you Paul for your glowing 5* review and recommendation! I will pass your kind comments onward to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleThank you so much for all your help and professionalism. Great team and very knowledgeable, as I was new to the area. Violet and Amelia were extremely efficient on keeping me up to date with new properties coming to the market. Highly recommend their services.
Dani · 26 March 2024
Agent replied · 22 October 2024
Many thanks Dani Hart for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlthough our process wasn’t the smoothest, Paige couldn’t do enough to help. She regularly communicated with us, kept us informed and made sure the process was as headache-free as possible, leaving us confident that we were in safe hands. Thank you for being so helpful, and a shoutout to Lewis, who was always a joy to speak to on the phone. Ellis & Olivia.
Ellis · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe support, encouragement and professionalism shown by Amelia Cakebread was second to none. She cares so much for her clients and went out of her way to ensure everything was going well, even on her day off. I would thoroughly recommend Amelia to anyone looking to go through the moving process.
Lisa · 23 October 2023
Agent replied · 22 October 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI have been calling Cannock office for…
I have been calling Cannock office for weeks trying to get a viewing of a house but they do not answer. I have emailed and left voice messages to no avail, I guess I won’t get to view that house then?!
Bev · 4 September 2026
★★★★★ 5/5
GoogleThe Sales team at the Bairstow Eves Sittingbourne branch are so friendly and helpful. From the start they remained very professional but also treated you with kindness, which made such a difference with how stressful moving house and all it entails can be. Huge shout-out to Amelia, David & Kelly especially with our sale and onward move. Their communication with us and solicitors was very efficient and we could not fault them. Thankyou so much Bairstow Eves Sales team! X
Katie · 15 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this amazing 5* review Katie. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotExcellent service.
We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. 🎉
Gareth · 15 December 2023
★★★★★ 5/5
GoogleI can not thank this company enough for all their hard work and commitment to get the sale completed. I was not there client but I was the new buyers and I wished I had gone with Bairstow Eves instead of purple bricks. I would like to say a massive thank you to Paige for all her hard work she is a asset to the company.PositiveResponsiveness, Professionalism
Serina · 23 October 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave us this great 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie, Carina and Tracy were all fantastic in helping us find a place to rent. They were the only estate agents to wanting to genuinely help, and were extremely polite and caring towards us. Definitely the best experience I’ve ever had. Thank you so much, Tariq
Tariq · 23 October 2023
Agent replied · 22 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife and I had the pleasure of working with Amelia as part of our sale and onward purchase. She was extremely friendly, accessible and honest. Amelia was amazing at tempering expectations and guiding us through the unknowns of the process.
We would highly recommend Amelia!
Daniel · 15 April 2025
★★★★★ 5/5
TrustpilotBairstow Eves, Sudbury
I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig
Happiness1 · 17 August 2023
★★★★★ 1/5
TrustpilotI would strongly discourage anyone from…
I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.
Emilie · 11 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.