Trusted Agent profile · Swadlincote, Derbyshire
Verified
★★★★★
184 reviews across 1 platform
38-42 High Street, Swadlincote, Derbyshire, DE11 8HY
Part of Your Move & Reeds Rains National Home Move, see every office.
Your Move's office in Swadlincote, Derbyshire, at 38-42 High Street, is rated 4.6 out of 5 across 184 reviews on 1 platform, including 184 Google reviews rated 4.6.
Every review we hold for the Swadlincote office, from every platform, shown as written. First names only.
5/5
GoogleLauren has been absolutely amazing. She has filled both our rental properties with very little help and support from ourselves. We really do appreciate all her hard work and super correspondence. Thank you again Lauren.PositiveProfessionalism
5/5
GoogleVery professional and provided us with all the information that we needed. Helped us through the application process and kept us well informed. Big thank you to Lauren .
5/5
GoogleWe dealt with Your Move Swadlincote for our house purchase. Terry and Lynne were amazing, keeping us updated every step of the process. Terry even did lots for us to get our own sale moving more quickly. We can’t fault them. Thanks for an excellent service!
5/5
Googlei’m not a big fan of the statements but the local service from Louise Deans at yourmove makes up for it. nothing is too much trouble for her. Lauren managed our last let and she was awesome they’re a great team.
Thank you for the great feedback Janice. I know Louise and Lauren will appreciate this.
5/5
GoogleA big thank you to Louise, she has always been available and ready to help, very polite and excellent customer service. Everyone is great, amazing team! I won’t hesitate to recommend your move to friends, family and whoever would need to find a property.
5/5
GoogleLynne fairbrother at your move is 100% amazing at what she does. And goes above and beyond to help you every step of the way. Wouldn’t hesitate to use Lynne again in the future. Very happy customer’s ABSOLUTELY BRILLIANT ⭐️⭐️⭐️⭐️⭐️
Thank you so much for your review we are so pleased to hear that you have been happy with the service from Lynne Fairbrother@ Your Move Swadlincote
1/5
GoogleMe and my boyfriend loved a house that we had waited a week and taken time off work to go and view, I understand it may not have been the estate agents fault that she had no keys to show us the back of the house or for the back gate but the same estate agent did not have the back keys for another property we were interested in. Very disappointed as I believe that they made our viewing a bad viewing experience because the lady selling the property wanted a specific person or friend to get the property. (The seller worked there at your move). When I asked for another viewing once they had got the keys for us to see the back garden apparently they had no time, so showing people half a house is good enough (on 2 occasions)??. the estate agent called and said that they have had multiple offers on the property....??!! Just because there have been offers on the property does not mean that we wouldn't have put an offer down too? I feel like we were shunned out before even getting a full opportunity to view the house that we loved. Very disappointing from your move.
5/5
GoogleAmazing professional service from start to finish. Terry kept us informed every step of the way which really took the pressure off. I honestly could not recommend them enough so thank you all at Your Move Swadlincote 👍🏡 …
5/5
GoogleFantastic stress free experience! Couldn’t have been more helpful. Thank you Lauren and Louise for making it a enjoyable experience
5/5
GoogleHaving had two recent experiences as a customer of this organisation I can fully recommend them to prospective sellers. If you believe in perfection (I'm not, so I don't) there is a flaw meaning I ended up writing my own home description, however their exceptional professionalism in other areas and level of customer care is second to none. Equally their valuation process is accurate and their faciltation of viewings is outstanding in the most challenging of times. The entire team is considerate, caring and supportive which is clearly influenced by a 'lead by example' management approach. The bossman, Terry, is the most genuine and friendly estate agent you would wish to meet and a huge asset to the organisation. Post-sale I almost miss our continual dialogue, although I would wager the feeling is not mutual! My only advice to potential customers is to avoid their 'solicitor' recommendations and stick to known expertise. Aside that I totally endorse this estate agent as your very first choice ; they will seal you a fair deal and make you feel valued at a level above their local competition.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLauren from Your Move provided a fantastic service from start to finish. Very professional and provided me with all the information that I needed. Most importantly, she secured me a property and the one I wanted. She guided me through the application process and kept me well informed. She is a little gem and an asset to the company. A BIG THANK YOU for securing my new home.
5/5
GoogleI bought a property through Your Move Swadlincote and was in contact with Lynne throughout the whole process. She kept me updated on the sellers and vice versa if we had an update for them, she was really professional and quick to come back to any queries I had. She is so lovely and I'm really thankful for her help! Also, a quick shout-out to Terry who helped in her absence! :)PositiveResponsiveness, Professionalism
5/5
GoogleOutstanding service received from Ann in Swadlincote branch! She's an absolute professional, can't thank her enough for her help, explained all the details about a market etc. Not just she's a perfect estate agent, but also a great photographer! And Terry the branch manager was very helpful, updated us with everything and followed up to make sure we're up to date with everything. Highly recommend them!
5/5
GoogleHad great service from the Your Move team, especially Emily who was amazing! I now rent through these guys and they’re so much better/user friendly than the online agents I’ve used before, definitely would recommend!
5/5
GoogleFirst i would like to say thank you. The team is brilliant. I deal with Lauren and Louise which are very professional and accurate. Thank you very much for all the hard work.
Many thanks for your kind words, we are so pleased you are happy with our service and wish you the best of luck in your new home. Should you need any further assistance please do not hesitate to get in touch, Kind Regards, Louise & Lauren
5/5
GoogleLynne, as all of the staff at YourMove Swadlincote, were professional and caring in dealing with the sale. The sale wasn’t easy at times but Lynne navigated the journey to completion superbly.
I am so pleased to hear you had a good service from Lynne and the team, and thank you for choosing to sell with Your Move Swadlincote - Terry Edwards Branch Manager
1/5
GoogleDisgraceful Lettings department! Disabled partner moved into one of their “managed” properties yesterday. No battery in the smoke alarm, boiler leaking water, switched off as does not work....how did they get a Gas Safety Certificate for this property......he has no heating or hot water and is extremely uncomfortable......having paid 6 months rent upfront!😡Will be referring to the Property Ombudsman.....steer clear of this Lettings shambles!
5/5
GoogleThe staff here are very helpful, Amanda made the whole process simple for me as it was my first time. It was such a pleasure.... thank you Would highly recommend to anyone looking to rent/buy.
5/5
GoogleGreat service from all the team. After being on the market with a different estate agent for a while with barely any interest we decided to go on with Your Move too and within a matter of weeks we were sold. The sale went through without a hitch and we were virtually stress free. A bit more expensive than other estate agents but you definitely get what you pay for. Thank you all for helping to make our dream come true. Jayne & Faye
5/5
GoogleSince the beginning of this year, we’ve experienced the pleasure of dealing with Louise Deans, ‘Rentals Manager’ at the Swadlincote branch. Having initially sold us the ‘landlord’s business model’ she then proceeded to manage the whole process superbly well, right from the advert, through to the tenant placement and then the ‘settling in’ period. She has dealt with any problems we’ve encountered along the way in an efficient and timely manner, and has always maintained an excellent standard of communication throughout. Louise acts as a first rate ambassador for the Company, and I trust that her contribution to the business is being recognised by the senior management team at Your Move.
5/5
GoogleAbsolutely first class service. I needed to move on a property quite quickly - Lousie and her team professionally and efficiently made sure this happened. I would highly recommend this office.
5/5
GoogleHad an excellent experience with the lovely staff of Your Move Swad. Helped us all the way through our moving experience. Louise was very patient and very helpful.
5/5
GoogleTerry and Lynn are both very informative, hugely helpful and responsive
Hi Adam thank you very much for your kind review. Wishing all the best for the future. Terry
5/5
GoogleEmily was absolutely amazing with helping me find a house to rent, she's so lovely and her customer service was brilliant. Would definitely recommend.
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