Every review we hold for the Swadlincote office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just sold my house with the fabulous Swadlincote Team. From start to finish they have been professional, friendly, approachable and so helpful. I have no hesitation in recommending them. Special thanks to Anne, Terry and most of all Lynne, who has been so brilliant at keeping me up to date with how the sale was progressing. I accepted an offer on 2nd February and my house was completed on 2nd April !!! All thanks to Your Move.
Karen · 6 April 2026
Agent replied · 13 April 2026
Hi Karen
Thank you so much for your kind words for my team @ Your Move Swadlincote, I am so pleased to hear all about your experience, and thank you for the special mention to Ann and Lynne they are so thankful to you.
Take care and we look forward to seeing you soon.
Kindest Regards
Terry Edwards
Branch Manager
★★★★★ 5/5
GoogleHIghly recommended !
I have recently completed the sale of my parents house through Your Move and I can not thank them enough. Its been a very emotional journey but the support and guidance received has been amazing. The whole team is brilliant but in particular, Lynne & Jess have shown exceptional support. They have kept in touch all the way through and always at the end of the phone if I had a question. I would highly recommend Terry and the team if you are looking to move.
Claire · 16 March 2026
Agent replied · 13 April 2026
Good Afternoon Claire,
I would like to thank you for taking the time to write this fantastic review for Lynne, Jess and the Team here at Your Move Swadlincote . I am very pleased to hear that you were pleased with the service and support provided to you throughout your sale.
Once again thank you so very much for choosing to sell with Your Move Swadlincote.
Kind Regards,
Terry Edwards
Branch Manager
★★★★★ 5/5
GoogleMegan was absolutely brilliant in helping me sort my move into my new home. She made what could have been a stressful process feel smooth and straightforward. Her communication was excellent throughout, always keeping me updated and answering any questions quickly and clearly.
She was professional, organised, and genuinely supportive from start to finish. I really appreciate all the effort she put in, and I wouldn’t hesitate to recommend her to anyone looking for help with their move.
J.Langdell · 13 March 2026
Agent replied · 13 April 2026
Good Morning Mr Langdell.
Many thanks for taking the time to write this excellent review for Megan.
Megan will really appreciate hearing that you were very happy with the service that she provided for you. The feed back really does mean a lot to her.
Once again thank you for the review.
Terry Edwards
Branch Manager.
★★★★★ 5/5
GoogleReally happy with my experience with the agency! Everyone has been lovely and helpful, but a special thank you to Zoe, who has been absolutely amazing. 🥰 Always friendly, patient and happy to answer all my questions, even when I called a thousand times! 🤣 Nothing was ever too much trouble. Highly recommend! ⭐️⭐️⭐️⭐️⭐️ …
S · 18 August 2026
Agent replied · 22 August 2026
Good Morning.
I would like to thank for taking the time to write your review for Zoe . I am really pleased that you are happy with the service that she provided for you. Zoe will be over the moon with you kind words, and not only Zoe but the all of the team as well. Once again many thanks.
Kind Regards
Terry Edwards
Branch Manager.
★★★★★ 5/5
GoogleThe best estate agents I’ve ever experienced.
Manager Terry is an absolute marvel & extremely talented at liaising between vendor + anyone else involved both in selling our property & our purchase.
Sorry this review is late Terry but wanted to let you know how very grateful we are to both you and Lynne. We are delighted with our new home & without you it wouldn’t have happened. Grateful thanks again.
Sandra McAndrew.
Sandra · 13 March 2026
Agent replied · 13 April 2026
Good Morning Sandra.
It is so good to hear from you. Many thanks for taking the time to write a review for us. We all really appreciate your kind words and would like you to know that receiving this gives the team a real boost. I am also verry happy to hear that you are enjoying your new home. We all wish you the very best for the future. If you are in Swad at any time please pop in and say hello.
All the very best
Terry and the team .
★★★★★ 5/5
GoogleI used Your Move Swadlincote Branch for selling and I found them helpful and friendly . Ann was brilliant and did an amazing job of putting me at ease from my valuation to marketing photos (which were absolutely wonderful) Throughout the process I feel the need to give a huge shout out to Lynne! She is just a great human being. Clear communication and speedy responses either by phone call or email . Lynne I thank you from the bottom of my heart.
Emma · 10 January 2026
Agent replied · 17 January 2026
Good afternoon Emma. I would like to thank very very much fro taking the time to write such a lovely review for Ann and Lynne. This means so much not only to Ann and Lynne but to the whole team to know that their hard work and customer service is appreciated. Once again Many Thanks Emma.
★★★★★ 5/5
GoogleLynne at your move has gone above and beyond for me whilst going through the process of selling my property. Lynne has been super helpful, always at the end of the phone or very quick to respond to my emails. Lynne was always friendly and professional and kept me informed and up to date during my sale. I can’t thank Lynne enough, I would highly recommend your move.
Sophie · 13 March 2026
Agent replied · 13 April 2026
Good afternoon Sophie.
Many thanks for taking the time to write Lynne such a wonderful review.
Lynne will really appreciate your kind words and to know that were really pleased with the service that she provided for you.
Kind Regards
Terry Edwards Branch Manager
★★★★★ 5/5
GoogleWhat a brilliant service from Swadlincote branch. We were the buyers and thought that Lynne and Terry went above and beyond to help us purchase our property.
I feel like they did not need to do anything but did so much for us with regards to chasing the solicitors on both sides and other areas too.
Highly recommended from us, very much appreciated their help and support, I’d personally would give 10 🌟
Andrea · 10 January 2026
Agent replied · 17 January 2026
Good afternoon Andrea.
Lynne and myself would like to thank you so much for taking the time to write such a lovely review. We really do appreciate this. We would also like to say that it was our pleasure to help you through the purchase of your new.
Kind Regards
Terry
★★★★★ 1/5
GoogleUpon moving we were helped by Lauren such a lovely lady but when the tenancy finished we were given Megan. She’ was very unprofessional smiled at our faces but spoke very disgustingly about me to my landlord, she even suggested her own relative to do the cleaning at a very high rate even when the property was clean. I’m very disappointed because had she just said the property is not as clean as we recommend it to be I’d have understood considering I was heavily pregnant but her language seemed to be filled with hate and greed . I would not recommend your move Swadlincote just because of Megan , I don’t know if other staff members would have done this same
Sharai · 26 August 2025
Agent replied · 2 September 2025
I'm sorry that you felt the need to leave a review without speaking to us first.
I wanted to clarify with you that your landlord employed Your Move on a Tenant Find only service. This means that when a tenant moves in the property, our contractual obligation ends. This also means that when a tenant vacates a property, as the agent, we have
no involvement around deposit disputes. Which is the case in this instance.
Should you wish to discuss this further, please do come back to me.
Kind regards
Louise Hodgetts
Lettings Manager
★★★★★ 5/5
GoogleI recently completed a rental transaction with the help of Louise and Megan @ and I couldn’t be more pleased with how smoothly everything went. From the initial inquiry to signing the final paperwork, both Louise and Megan were incredibly helpful, professional, and efficient throughout the entire process.
Their communication was prompt and clear, and they were always available to answer any questions I had. They made what can often be a stressful experience feel completely seamless and straightforward.
Thanks to their support, I was able to move into my new place without any issues. I truly appreciate their dedication and would highly recommend working with them to anyone in search of a hassle-free rental experience.
Gail · 3 August 2025
Agent replied · 2 September 2025
Good afternoon Gail. I would like to thank you for taking the time to write these kind words about the service you have received from Louise and Megan. It is much appreciated and it is great to hear that you had smooth experience with our team, your feedback means a lot to us. I hope you settle in to your new home ok! Kind Regards Terry Edwards, Branch Manager.
★★★★★ 5/5
GoogleBeing a landlord and dealing with the various stress’s that go with it all,
The paperwork, finding the right tenants, rent collection, evictions etc. Your move and the wonderful team have taken all that away.
I’ve been dealing with the amazing Zoe and I can’t thank her and the team enough for make the whole process so smooth and stress free.
Weather you are selling or renting give them a call you have nothing to loose, only to gain.
Mark and Suz
M · 15 August 2026
Agent replied · 22 August 2026
Many thanks for your very kind words regarding the service that you received from Zoe. These are very much appreciated not only by Zoe but also the whole team.
Kind Regards
Terry Edwards Branch Manager
★★★★★ 1/5
GoogleI had the misfortune of being a tenant in a property managed by Your Move Swadlincote, and my experience was incredibly disappointing.
On multiple occasions, the office sent documents addressed to the wrong person and even arranged property visits with the wrong tenants. These are basic administrative tasks that any competent letting agent should be able to manage, yet mistakes seemed to be a regular occurrence.
Over the course of a 7-year tenancy, approximately 14 property inspections were carried out. However, when I submitted a Subject Access Request, the agency was only able to provide records for 2 inspection reports. This raised serious concerns about their record-keeping, processes, and overall accountability.
The impression I was left with is that there is a clear lack of organisation and quality control within this office. Communication was often frustrating, and simple matters frequently became unnecessarily difficult to resolve.
If you're considering renting a property through this branch, I would strongly recommend managing your expectations and keeping detailed records of all communications and documents yourself, as you may need them later.
Sam · 25 July 2026
Agent replied · 22 August 2026
Dear Mr Matthews.
I'm sorry to hear that your experience while renting through our Your Move Swadlincote branch has not met your expectations. I understand that your concerns are currently being handled by our Complaints Team, and I hope we are able to reach a satisfactory resolution for you as soon as possible.
Kind regards,
Terry Edwards
Branch Manage
★★★★★ 5/5
GoogleI had the pleasure of dealing with Megan Rose, and she has been an absolute breath of fresh air throughout the lettings process. From start to finish, Megan was friendly, professional, and always quick to respond to any queries I had. She explained everything clearly and in a way that was easy to understand, making the whole experience smooth and stress-free. Megan is a real credit to the team, highly recommend!
Samantha · 3 August 2025
Agent replied · 2 September 2025
Good Morning. I would like to thank you for very kind review about the service that you received from Megan. We really do appreciate the time that you have taken to do this .
Terry Edwards
Branch Manager.
★★★★★ 5/5
GoogleThank you to Megan and the team for helping with everything, polite, fast paced, and understanding, I couldn’t have asked for a better service.
Liam · 15 August 2026
Agent replied · 22 August 2026
Good Morning Liam. Thank you very much for your kind words, it is much appreciated by not only Megan but by the team as a whole. We wish you all the best in your new home and hope you will be very happy there.
Kind regards,
Terry Edwards, Branch Manager.
★★★★★ 5/5
GoogleThank you to Megan & Louise at the swadlincote branch,
For their help in finding a place to call home 🏡
& A special thank you to Louise for going the extra mile. …
Sophie · 22 May 2026
Agent replied · 22 August 2026
Good Afternoon Sophie,
Thank you so much for your lovely review for Megan and Louise they are so thankful to you, I am so pleased that they were able to help you find your happy place. Wishing you every happiness in your new home.
Kindest Regards,
Terry Edwards
Branch Manager
★★★★★ 5/5
GoogleA big thank you to Terry, Ann and Lynn for all your help.
Our sale went through and the team at Swadlincote ensured everything went smoothly. We were regularly contacted just to keep up to date with how the sale was progressing.
I would highly recommend their services.
Danny · 10 January 2026
Agent replied · 17 January 2026
Good Afternoon Daniel & Jane,
Thank you so much for taking the time to write the review, it means so much to me, Ann, Lynne and the team here at Your Move Swadlincote . You have been such lovely customers, it was a pleasure to deal with you both. Take care and wishing you all the very best for the 2026.
Kindest Regards
Terry Edwards
Branch Manager
★★★★★ 1/5
GoogleIf you want a Lacklustre, unprofessional approach then Your Move Swad is indeed for you! The Team is not proactive and leaves the house to sell itself literally. To add insult to injury one of the Team allowed a third party to interfere with our listing without consent which was totally unacceptable. Simply avoid and find a much better Estate Agent that isn't stuck in the 90's with their approach - they do exist!
Group Health & Safety Manager Global Company.
J · 5 January 2025
Agent replied · 12 January 2025
I would like to thank you for taking the time to complete a review for the Swadlincote office. I am sorry that you feel that the service provided was note adequate. We do strive to maintain a high standard of service and usually achieve this as evidenced by other reviews. I can see that we did arrange 12 viewings for you but unfortunately none of these produced a sale. I hope that you have now been successful in selling your property and wish you all the best for the future.
Kind Regards
Terry Edwards
Branch Manager.
★★★★★ 5/5
GoogleLong story short I had a tenant who refused to move out and Louise Hodgetts and the team at Swadlincote were absolutely brilliant from the start of the contract through to helping me get a positive resolution. If you are looking for a lettings team, look no further. Thank you in particular to Louise for her patience and professionalism.
Adam · 28 August 2025
Agent replied · 2 September 2025
Hi Adam
Thank you very much for the feedback about how Louise and the team helped you. Its always great to hear. I know Louise also received a bouquet of flowers from you as a thank you - gestures like this are appreciated.
Many thanks
Terry Edwards
Branch Manager
★★★★★ 5/5
GoogleWell, where do I begin. We sold our house through Your Move, Swadlincote in January 2024. There have been so many bumps in the road throughout the whole process, however Lynne has been there throughout giving advice, help and support from start to finish, nothing has been too much trouble and she has been a really good sounding board when it’s definitely been needed, I can’t thank her enough for keeping me sane! The whole of the Swadlincote team have been brilliant, always friendly and helpful whenever you ring. I would recommend using Your Move to anybody thinking of selling/buying or renting properties, as you get the full package, which is sometimes missing with other local agents. THANK YOU!
Claire · 2 December 2024
Agent replied · 9 December 2024
Hi Claire, thank you so much for taking the time to leave the team, and especially Lynne, this amazing review! We're so happy to of been able to help with your recent move and wish you the best of luck with everything in the future! 😃
All the best,
Terry, Branch Manager
★★★★★ 5/5
GoogleI'm coming to end of my second tenancy with Your Move (Swadlincote). Both times the estate agent has been brilliant. They took the hassle out of moving out/moving in and the support by Louise and Megan has been spot on. Thank you so much to the whole team!
Richard · 13 November 2025
Agent replied · 13 April 2026
Good Morning Richard. I would like to first thank you for taking the time to write your lovely review about Louise and Megan. We are so happy to hear that you have experienced a hassle free process and are thankful to our team! We wish you all the best in your new home. Kind Regards Terry Edwards Branch Manager
★★★★★ 5/5
GoogleAlthough Lynne and Terry were acting on behalf of the customers whose house we were purchasing they went above and beyond in keeping us informed every step of the way, it was not the easiest of sales but I cannot thank them enough, professionalism shone through every step of the way.
Darren · 13 October 2025
Agent replied · 13 April 2026
Good Morning Darren
I would like to thank you very much for your kind words. These are very much … More
★★★★★ 5/5
GoogleI cannot recommend Your Move Swadlincote highly enough. From start to finish, the service was professional, proactive, and genuinely supportive.
A special mention has to go to Lynne, who truly went above and beyond throughout the entire process. She consistently chased solicitors, kept communication flowing between all parties, and ensured everything progressed as smoothly and efficiently as possible within the agreed timeframe. Nothing was ever too much trouble, and she was always available to provide reassurance and clear updates when needed.
Buying and selling property can be stressful, but Lynne’s dedication, persistence, and attention to detail made a huge difference. If you're buying or selling , I would wholeheartedly recommend this team.
Outstanding service from beginning to end.
Thank you Your Move you've been absolutely fantastic.
Deb · 13 March 2026
Agent replied · 13 April 2026
Hello Deb.
I would like to thank you for taking the time to write this fantastic review for Lynne. I am very pleased to hear that you were more than pleased with the service that Lynne provided for you. Lynne will also over the moon with your review. Once again thank you very much.
Kind Regards
Terry Edwards
Branch Manager
★★★★★ 5/5
GoogleThe support provided by Your Move was absolutely fantastic. The communications were great, and I really felt like they cared about me, my purchase and their service reflected that from the very first enquiry. They supported with coordination across the parties and also did a great job of helping me to understand and prevent potential delays, and there were a number of tricky issues to resolve with the house that I was buying! I would not hesitate to recommend them or use them again in future.
Jason · 10 January 2026
Agent replied · 17 January 2026
Good afternoon Jason.
I would like to thank you very much for taking the time to write your review. The recognition from yourself to the members of the team that looked after you is really appreciated. We would also like to say that it was our pleasure to help you with the purchase of your property.
Kind Regards
Terry Edwards
Branch Manager.
★★★★★ 5/5
GoogleBought our dream home and sold one through Your Move in Swad. Terry, Jess and Lynn were amazing from start to finish. Never not on the end of phone, and called when they said they would. Even when buyers pulled out they were understanding and respectful of the stresses it caused... unfortunately for you guys we aren't planning on moving again, but if we did, you would be the first names on the team sheet
Steve · 17 August 2024
Agent replied · 24 August 2024
Good Morning Steve, Thank you so much for taking the time to leave us this wonderful review, myself and the team really appreciate it! It was a pleasure to help with the sale of your property and we would like to wish you all the best in your new home!
Kind Regards,
Terry, Branch Manager
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